Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Fireplace in lobby
Arcade/game room
Health club
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent views
Good breakfast
Cons:
Limited spa hours for children
Some food temperature issues

Categories

Cleanliness
9.14
Guests noted the hotel was clean and well-maintained throughout their stay.
Service
9.11
Staff were consistently described as friendly and helpful.
Location
9.15
The hotel is situated in a tranquil valley with beautiful views.
Room Quality
9.1
Rooms were well-appointed, with many guests enjoying views of the mountains.
Amenities
8.63
Amenities like the gym and spa were well-regarded, though some services had limited hours.
Value for Money
9.09
Many guests felt the hotel provided great value given the facilities and service offered.
Food and Beverage
8.64
Breakfast was praised but some dinners were rated poorly due to temperature issues.
Overall Experience
9.11
Overall, guests expressed a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:30

Property Description

Immerse yourself in the charm of Hotel Roc Meler, your gateway to relaxation and adventure in Canillo.

Unwind in Luxury: Indulge at our full-service spa, where you can choose from soothing massages, revitalizing body treatments, and refreshing facials. After a day on the slopes, relax in our hot tub or sauna for a truly serene experience.

Gastronomic Delights: Enjoy delectable meals at our restaurant, La Cabana, and savor the convenience of room service during selected hours. Each morning, energize with a complimentary buffet breakfast featuring a variety of delicious options.

Comfort & Connectivity: Each of our 80 cozy guestrooms boasts premium memory foam beds, flat-screen TVs, and complimentary Wi-Fi, ensuring a restful retreat after your day’s adventures.

Book your unforgettable stay at Hotel Roc Meler now and create lasting memories!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9
Based on 126 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.11
C
carlc227 • Couples • Hechingen, Baden-Württemberg
8
A nice hotel, presenting decent value for money
Pros:

We really enjoyed our stay at the Roc Meler. From our arrival to departure we felt looked after by the staff, despite being between seasons we had access to all the facilities (with exception of the restaurant) and were happy with all aspects. Being located in a quieter valley means that there is less ambient noise, and also provides for more tranquil stay.
We were lucky enough have a room with a view of the valley of Canillo, and the room was nicely appointed. We visited the gym/spa, which was also very pleasant, featuring a pool, hot tub, steam room and sauna it is worth the extra cost for the relaxation. The gym is also well appointed for the small room that is occupies.
During our stay we visited and had dinner at the on-site irish bar, which was pleasant enough. The service was good and the food was typical bar fare, although quite fatty. We enjoyed the pool table there as well, which makes you spend additional time in the bar. The breakfast was also a highlight of our stay, we particularly enjoyed the omlette station.
There was nothing significant to complain about from our stay, we would certain stay again if we return to Andorra.

2025-12-12 • via Tripadvisor
G
Geoffrey
10
Pros:

Très bon rapport qualité-prix avec un bon buffet de petit déjeuner. Personnel très gentil.

2025-10-11 • via Nuitee
R
Ricardo
10
Melhor lugar que já me hospedei
Pros:

Tudo perfeito. Limpeza, atendimento, estrutura, alimentação. Ia ficar só 3 dias mas acabei reservando mais 2 dias de tanto que gostamos.

2025-09-28 • via Nuitee
D
Dominque
10
Pros:

Personnel très gentil
Excellent petit déjeuner
Vue magnifique sur la montagne
Tout était parfait

2025-09-28 • via Nuitee
H
Heli
10
Pros:

Everything was perfect. But if you are travelling with children, notice that with children spa is open very limited time. This hotel is perfect if you travel without children.

2025-09-27 • via Nuitee
S
Sandra • partner
8
Pros:

Das Hotel liegt in erhöhter Lage und bietet einen wunderschönen Blick auf den Ort
Das Personal war durchweg freundlich und hilfsbereit, wir haben uns sehr willkommen gefühlt.

Wir hatten Halbpension gebucht. Das Frühstück war gut und reichhaltig. Beim Abendessen gab es leider Abzüge: Die meisten Speisen waren nur lauwarm. Möglicherweise lag das an der Nebensaison und der Tatsache, dass wir unter der Woche dort waren – dennoch hätten wir uns hier etwas mehr Qualität erwartet.

Insgesamt ein angenehmer Aufenthalt mit kleinen Schwächen beim kulinarischen Teil.

2025-09-23 • via Nuitee
S
Sandra
8
Pros:

Personal muy amable , vistas a la montaña y buena relacion calidad precio con la media pension.

2025-09-23 • via Nuitee
A
ALEXANDRE
10
Recomendo, ótimo hotel
Pros:

Excelente hotel em uma das regiões mais bonitas de Andorra, Canillo. Café da manhã excepcional. Quarto muito bom. O hotel tem estacionamento e spa, ambos pagos à parte.

2025-09-21 • via Nuitee
S
Sergio
8
Pros:

Limpieza genial. Aparcamiento regular

2025-09-10 • via Nuitee
B
Brittni • partner
10
Pros:

This is an excellent hotel. Felt way more expensive than it was. Amazing views, excellent restauarant (both the pub and the buffet). I wish we had tried the spa because it looked great. Beds were comfortable and the bathrooms and shower were the best I've had in a hotel in a long while. The staff were friendly and helpful, and it was clean. There is paid parking at the hotel which you probably will need, and the only thing I would say is to let staff know if you have a big car and they will keep the space next to you empty if they can and you would struggle to fit otherwise.

2025-09-08 • via Nuitee
R
Runvir
8
Pros:

Friendly staff, great dinner and breakfast buffet.

Nice relaxing bar.

2025-09-06 • via Nuitee
J
Jose
8
Pros:

Bonitas vistas a la montaña
Ideal familias

2025-09-06 • via Nuitee
G
Gerard
10
J'ai déjà envie de retourner à cet hotel.
Pros:

Merveilleux moments passés dans cet hotel. Tous les agents ont été d'une extrême gentillesse et à l'écoute. Mes remerciements aux personnels d'accueil qui ont été formidables avec nous. Petit déjeuner et restaurant supers.

2025-09-06 • via Nuitee
C
corinne
10
Très bien
Pros:

Hôtel très propre, personnel très accueillant, prévenant et patient. Le SPA est absolument génial, avec des horaires tardifs appréciables. Le petit déjeuner buffet est hallucinant, tout est très frais, le choix est très large.
A refaire, rapport qualité prix imbattable.

2025-09-03 • via Nuitee
M
Marisa
10
Servicio excelente.
Pros:

Estamos encantados con el servicio recibido. Todo el personal del hotel, y sobre todos los chicos de la recepción, han estado muy amables y atentos. La comida del buffet riquísima y el pub irlandés muy bonito y con juegos para todas las edades.
Nos encantará repetir en futuro.

2025-08-31 • via Nuitee
R
Rodolphe
10
Tout simplement le top
Pros:

Super séjour, super personnel. Le service est au top. Merci

2025-08-30 • via Nuitee
Éric
10
CANILLO
Pros:

Excellent.
Hôtel parfait avec parking.
Personnel au top.
Restauration et bar, parfait.

2025-08-19 • via Nuitee
E
Eduardo
10
Piscina NO incluida.
Pros:

Todo excelente. Excepte el tema piscina. No esta incluida. Es parte del spa y se paga aparte. No está incluida y en la descripción no está bien explicado.

2025-08-05 • via Nuitee
A
Angel • partner
8
Pros:

Imposible aparcar solo si al alojamiento le sumas el importe del parking
Limpieza del hotel buena la de la habitacion FATAL el suelo estaba lleno de pelos de la mañana .

2025-08-05 • via Nuitee
K
Karla • partner
10
Pros:

Great!

2025-07-29 • via Nuitee