Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Comfortable accommodations
Cons:
Limited dinner options
Some staff lacking enthusiasm

Categories

Cleanliness
8.65
Cleanliness was generally good, with mentions of clean rooms and nice surroundings.
Service
9.15
Service staff received positive remarks, although there were some mentions of indifferent attitudes from certain staff members.
Location
9.15
The location was praised for convenience and accessibility, especially for families.
Room Quality
8.65
Rooms were noted as comfortable and well-appointed, though some reviews suggested they were not quite a 4-star experience.
Amenities
8.85
Amenities such as the pool and various entertainment options were appreciated despite some limitations.
Value for Money
8.35
Value for money was questioned by some guests regarding the all-inclusive offerings but overall perceived as adequate.
Food and Beverage
8.65
Food variety received positive feedback, though some found dinner options lacking.
Overall Experience
8.95
Overall experience was positive, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:22

Property Description

Luxurious Spa Area and Ski-In/Ski-Out Convenience
Indulge in the new 1000m² spa area at Der Waldhof, featuring separate family and adult sections, an indoor pool, and various leisure facilities. Enjoy the ease of skiing in and out during winter, with the Schmittenhöhe cable car just a short walk away.

Exciting Activities and Amenities for All Ages
From guided walks and wine tastings in the summer to complimentary apres-ski snacks in the winter, there's always something special at Der Waldhof. Kids can have a blast at the outdoor playground and indoor playrooms while adults unwind in the serene surroundings.

Convenient Services and Comfortable Accommodations
With ski and bicycle rentals, ski pass purchases, and ski class bookings available on-site, your stay at Der Waldhof is hassle-free. Retreat to rooms equipped with balconies, cable TV, and minibars after a day of adventure.

Experience the ultimate blend of relaxation and recreation at Der Waldhof - book your stay now!

Important information:

Please note that the bathrobes are available for an additional fee.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SZG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Children from 12 years old to 14 years old stay for € 85 per person per night when using an available extra bed.
    Children from 15 years old to 17 years old stay for € 115 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 458 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.65
Overall Experience: 8.95
D
Diarmuid family_with_children ie
9
2026-03-12 via Nuitee
T
tuomas family_with_children fi
8
Good hotel on excellent location
Pros:

- Hotel complex and ski facilities were good.
- Ski in, ski out was good. Slope number 7 goes behind the hotel. You have to climb uphill on a quite steep path for about 50m. On week 10 the path started to be icy and muddy.
- Child playroom was excellent
- Warm outside pool was great. I bit hard to find and no dresding room on winter time but that didnt bother us
- Food was ok
- Free parking near hotel was good

Cons:

- We had a half board but on snack time or dinner there was no free drinks. Not even water. So that was quite a big disappointment. I think half board should include at least tap water.

2026-03-11 via Nuitee
M
Michael family_with_children de
6
2026-03-09 via Nuitee
K
Katrin extended_group de
9
Pros:

Sehr gutes, abwechslungsreiches Essen am Buffet, wenn auch sehr fleischlastig. Es war immer ausreichend vorhanden. Sehr nettes, zugewandtes Personal, das sich viel Mühe gegeben hat, zum Beispiel, uns kurzfristig noch zu ermöglichen, als große Gruppe von 8 Personen den ganzen Urlaub beim Essen zusammenzusitzen. Das hätten wir eigentlich vorher anmelden sollen, wussten wir aber nicht. Der Speisesaal mit Blick in den Wald ist durchdesigned.
Der Skikeller war gut zu erreichen, mit Wärmeregal für die Skischuhe.
Saunabereich zum großen Teil sehr modern und sehr gepflegt. Bademantel selbst mitbringen oder vor Ort gegen Gebühr leihen. Handtücher sind ausreichend vorhanden.
Für das Zimmer kann man sich kostenlos einen Wasserkocher leihen. Eine Kaffeemaschine auf dem Zimmer gibt es nicht, aber einen kleinen Kühlschrank.
Wir würden auf jeden Fall nochmal in den Waldhof wiederkommen.
Das Skigebiet Schmittenhöhe eignet sich gut für Anfänger und Familien. Die Skibushaltestelle ist fast vor der Tür.

Cons:

Das Budget-Doppelzimmer zur Straße ist baulich bedingt sehr hellhörig. So, als ob das Fenster die ganze Zeit offen ist. An einigen Tagen um 5.35 Uhr bzw. 5.55 Uhr Anlieferung von Waren per LKW und Rolltrolley. Das stört tendenziell den Schlaf. Wer das weiß, kann sich aber
mit Ohrstöpseln versorgen, die gibt es auch an der Rezeption. Wichtig ist: Wir haben uns trotzdem wohlgefühlt!

2026-03-08 via Nuitee
D
DavinaB_12 Family
10
Fabulous family hotel
Pros:

A wonderful hotel for our family that met all our requirements. The staff were friendly and helpful. The facilities were excellent, in particular the kids play zone which included a soft play. The swimming pool and bar were also fab. It felt safe and the kids enjoyed it.

2026-03-07 via Tripadvisor
K
Krzysztof family_with_children pl
10
Pros:

Śniadanka ok ,było z czego wybierać .Miłym zaskoczeniem była przekąska po nartach ,kolacje bardzo dobre .Dla dzieci fajne atrakcje .Przystanek ski busa parę metrów od hotelu ,ale można też zjechać na nartach prawie pod sam hotel .

2026-03-07 via Nuitee
A
Audrey family_with_children ie
10
Exceptional stay at Hotel Der Waldhof
Pros:

Exceptional stay at Hotel Der Waldhof - our 3rd visit!
Everything was wonderful, the room, the food, the pool and all the other facilities for our family. The hotel staff are amazing, from Thomas on reception to the chefs and waiters/waitresses - nothing is too much trouble, everything is dealt with so smoothly and professionally. We had another wonderful stay and will definitely be back again.

2026-03-07 via Nuitee
D
Daniel family_with_children pl
9
Polecam jako hotel narciarski bardzo blisko do wyciągu, super komunikacja spod hotelu
Pros:

Jedzenie przepyszne

2026-03-01 via Nuitee
J
Juul family_with_children nl
9
Pros:

Gewoon een top hotel in zell am see. Alles was Gewoon top voor elkaar.

Cons:

N.v.t.

2026-03-01 via Nuitee
L
Laura family_with_children nl
9
2026-03-01 via Nuitee
C
cristian family_with_children ro
9
Un sejur reușit
Pros:

Superb

2026-03-01 via Nuitee
J
josef solo_traveller cz
9
2026-03-01 via Nuitee
M
Monique family_with_children nl
10
Het was fantastisch!
Pros:

Eigenlijk alles

2026-03-01 via Nuitee
T
Tom extended_group pl
6
2026-03-01 via Nuitee
J
John family_with_children ie
9
Would highly recommend this hotel
Pros:

A great hotel for families and excellent staff

2026-02-22 via Nuitee
G
Gezgin family_with_children tr
7
Odamız ve yemekler harikaydı
Pros:

Otelin konumu çok iyi. Çocuklu aileler için harika bir otel. çocuk dostu bir otel. Hem otobüs hem de yürüyerek çok rahatlıkla ulaşılabiliyor Otelin yemekleri , Açık büfe kahvaltı ve akşam yemekleri enfesti. Ayrıca Restoran kısmında çalışanlar çok yardımcı ve güler yüzlüydü. Odamız aile odası yani süit odaydı ve yeni binadaydı. o yüzden yeri , sessizliği ve büyüklüğü güzeldi. Ancak Açık havuz eski bina tarafında ve bizim yeni binadaki odaya uzaktı.

Cons:

Resepsiyon kısmındaki çalışanlar çok suratsız ve yardımcı değiller. Zorla yanıt veriyorlar sorulara.Ayrıca genelde resepsiyonda kimse yoktu ve tüm bavullarımızı ve kayakları kendimiz taşıdık odamıza. Odadaki açılır kanepelerin kumaşları çok kirliydi. oturmak bile istemedik. oda temizliği ve havluları kötüydü. eski binada çocuk oyun alanları var hem gürültülü hemde eski. orada kalmadığımız için mutluyum. otelde tüm içecekler çay bile ücretli.

2026-02-08 via Nuitee
C
Charlotte family_with_children dk
8
Lækkert sted og god mad til hver sin smag.
Pros:

Flot område og flotte hotel værelser.
God mad, mange forskellige valgmuligheder.

Cons:

At der ikke var sprit, når man er så mange forskellige der skulle tage af buffeten til alle måltiderne, børn som gamle.

2026-01-31 via Nuitee
M
McCabe family_with_children ie
10
2026-01-31 via Nuitee
B
Brkic family_with_children hr
10
2026-01-28 via Nuitee
M
Miglė family_with_children lt
10
Svečiai
Pros:

Labai malonus personalas, kuris greitai reaguoja. Duoda patarimų, kaip patogiau slidinėti, keliauti. Viešbutyje yra viskas ko reikia, spa suaaugusiems didesnis nei šeimos spa, tik baseinas bendras. Labai geros pirtys suaugusių spa ir lauke. Vaikams yra daug veiklų

Cons:

Šeimos kambary, nustebino, kad vienas miegamasis be durų, o durys į kolidorių nelabai sandarios todėl viskas girdisi.

2026-01-24 via Nuitee