Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Very clean rooms and hotel
Excellent breakfast
Friendly and helpful staff
Great location and tranquility
Good spa/pool and pet-friendly
Cons:
No in-room air conditioning (recurring complaint)
Paid parking and additional pet fees (about 15–16 €)
Dinner buffet queues and slow service at busy times
Uncomfortable pillows/average mattresses; some small rooms

Categories

Cleanliness
9.2
Repeated positive remarks: rooms and hotel described as very clean, pleasant smells and well maintained ("muy limpia", "very clean").
Service
9.1
Staff frequently praised as friendly and attentive at reception and restaurant, though some reviews note slow service/overworked staff during busy times.
Location
9.5
Location and tranquility repeatedly highlighted as strengths (good situation, mountain/resort feel, quiet).
Room Quality
7.3
Several complaints about lack of air conditioning, small rooms, uncomfortable pillows and average mattresses; some rooms renovated and liked but AC absence lowers score.
Amenities
8.6
Good facilities noted (spa, pool, renovated sections, pet-friendly, free motorcycle parking), but missing in-room AC and paid/awkward underground parking detract somewhat.
Value for Money
7
Multiple comments that the hotel feels expensive for what is offered; parking and pet supplements (15–16 €) and perceived high prices reduce value perception.
Food and Beverage
8.4
Breakfast widely praised as very complete/varied; buffet dinner received mixed feedback (queues, slower replenishment), overall positive for breakfast but some issues at dinner.
Overall Experience
9.7
Overall stays described as very enjoyable by many guests ("maravilloso", "amazing"), with excellent cleanliness, location and amenities outweighing some negatives like AC and parking costs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:55

Property Description

Luxurious Amenities and Features
Hotel Spa Princesa Parc offers a seasonal outdoor pool, bowling lanes, and an extensive spa, providing guests with a range of leisure activities and relaxation options. The rooms boast modern amenities such as a flat-screen TV, safe, and minibar, ensuring a comfortable stay.

Scenic Location and Views
Located in Arinsal and just 100 meters from the cable car, this hotel offers convenient access to outdoor adventures and stunning views of the valley. Guests can enjoy the picturesque backdrop of the Pyrenees while lounging by the outdoor pool during the summer months.

Culinary Delights and All-Inclusive Options
Indulge in international cuisine at the hotel's buffet restaurant or opt for all-inclusive rates that include three meals a day and drinks at the bars. Additionally, guests can unwind in the spa's hot tubs, hammam, Scottish shower, and saunas for the ultimate relaxation experience.

Book your stay at Hotel Spa Princesa Parc for a luxurious and rejuvenating getaway.

Important information:

Children under 2 years old can stay free of charge when sharing their parents’ bed. Guests must inform the hotel at the time of booking. Baby cots are not included. Children aged 3 years and older must occupy a bed and must be included in the reservation.

The reservation must include all occupants. If a child has not been added during the booking process and arrives at the hotel, the corresponding supplement will be charged at check-in.

The Spa & Wellness area has a maximum capacity of 45 people per time slot. Each session lasts 60 minutes and starts from the spa’s opening time. Spa & Wellness access is not included in the room rate and advance booking is mandatory. Children must be accompanied by an adult over 18 years old and may only access the spa during family hours.

Spa & Wellness closure for maintenance: from April 12 to April 17, 2026 (inclusive) and from November 22 to November 27, 2026 (inclusive).

Guests are required to show a valid photo ID and a credit card upon check-in. All Special Requests are subject to availability and additional charges may apply.

A mandatory damage deposit of €250 is required upon arrival. This will be collected by credit card or cash and refunded at check-out, subject to a property inspection.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Sep 6, 2026 until Wed, Jun 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Location

Guest Reviews

8.6
Based on 3174 reviews
Cleanliness: 9.2
Service: 9.1
Location: 9.5
Room Quality: 7.3
Amenities: 8.6
Value for Money: 7
Food and Beverage: 8.4
Overall Experience: 9.7
M
Marilena Stoenescu • family_with_children • ie
9
2026-08-29 • via Nuitee
A
Albert • solo_traveller • es
9
2026-08-29 • via Nuitee
K
Konstantinos • extended_group • es
10
2026-08-29 • via Nuitee
C
Carmen Susana • solo_traveller • es
8
Mejor que en casa!!
Pros:

La ubicación perfecta para poder ir a ver otros sitios., y también para poder salir a comer, cenar o a darte un paseo: zona con ambiente. El desayuno estupendo, muchas variedad. Zona de juegos con bolera, pinball, billar , dardos ....y actuaciones musicales los fines de semana. Sala para niños con monitores de pago; una estupenda opción para entretener a los más pequeños. El rinconcito de la piscina muy coqueto y la salas comunes amplias y espaciosas para ver televisión o jugar. Habitación grande con balconcito y baño completo con albornoz.

Cons:

Los artículos de aseo, fuera del jabón/ champú/ crema, había que pedirlos en recepción: gorro de baño, cepillo de dientes, peine ..etc...si no, no te los ponían. La limpieza en la habitación muy justita...los pelos del suelo o de la ducha no los terminaban de quitar y en la terraza han estado las migas de pan de un bocadillo que nos comimos hasta que nos fuimos. Le falta ventilación al hotel: a veces en el pasillo y en el ascensor me olía a cerrado.

2026-08-28 • via Nuitee
G
gerald • solo_traveller • fr
10
2026-08-27 • via Nuitee
J
Jaime • solo_traveller • es
7
2026-08-27 • via Nuitee
S
Stephane • solo_traveller • es
10
Pros:

Todo

2026-08-27 • via Nuitee
R
Reda • solo_traveller • fr
7
2026-08-27 • via Nuitee
S
Sala Sessa • solo_traveller • es
10
2026-08-26 • via Nuitee
V
Vesela • solo_traveller • es
1
2026-08-26 • via Nuitee
A
ana • couple • es
10
2026-08-25 • via Nuitee
A
Antxon • solo_traveller • es
10
Pros:

Todo muy nuevo y limpio

2026-08-25 • via Nuitee
Z
Zoe • couple • de
10
2026-08-24 • via Nuitee
L
Laure • solo_traveller • fr
8
2026-08-24 • via Nuitee
B
Borja • couple • es
7
2026-08-23 • via Nuitee
J
jordan • solo_traveller • fr
5
2026-08-23 • via Nuitee
J
Jimmy • couple • gb
10
Incredible hotel overall.
Pros:

Location was fantastic. Extremely helpful staff. Beautiful hotel and facilities.

Cons:

None.

2026-08-23 • via Nuitee
D
DIEGO • family_with_children • es
9
2026-08-22 • via Nuitee
O
Ortega Subirana • couple • es
7
Confortable
Pros:

L’habitació

Cons:

El personal del buffet del mati una mica desagradable, un noi que estava a la porta mirant qui entraba ens ha parlat malament.

2026-08-22 • via Nuitee
H
Héctor • extended_group • es
8
Ubicación excepcional en Arinsal
Pros:

Ubicación, instalaciones, estado habitaciones…

Cons:

Bike park mejorable, servicio de mantenimiento de instalaciones muy mejorable.

2026-08-22 • via Nuitee