Grand Hotel Bonanno

Hotels
8.3 (6120 reviews)
Via Carlo Francesco Gabba 17 , Pisa , it

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Varied breakfast
Cons:
Old rooms
Cleanliness issues
Limited dinner menu

Categories

Cleanliness
7.76
Multiple reviews mentioned cleanliness issues, particularly with older facilities and odors.
Service
9.23
Guests frequently praised the friendly and accommodating staff.
Location
9.27
Many reviews highlighted the convenient position close to tourist attractions.
Room Quality
7.22
Several reviews noted that the rooms were old and in need of renovation.
Amenities
8.25
The breakfast variety was appreciated; however, the dinner options were seen as limited.
Value for Money
8.71
Many guests found the pricing reasonable for the offerings, especially with added perks included.
Food and Beverage
7.76
Some reviews criticized the quality and variety of meals, particularly breakfast.
Overall Experience
8.23
Despite several shortcomings, the overall sentiment from guests was generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:45

Property Description

Luxurious Accommodation
Grand Hotel Bonanno, nestled in a serene area of Pisa, just a short stroll from the iconic Leaning Tower, offers spacious rooms equipped with air conditioning and minibars, ensuring a comfortable stay.

Dining and Relaxation
Indulge in a delightful culinary experience at the hotel's restaurant and modern bar, serving a scrumptious buffet breakfast and authentic Tuscan delicacies for dinner. Unwind in the tranquil garden or explore the city on bicycles available for rent.

Convenient Location
Conveniently situated only 500 meters from Pisa San Rossore Train Station and 5 km from the airport, Grand Hotel Bonanno provides easy access to transportation, making it an ideal choice for both leisure and business travelers.

Book your stay now at Grand Hotel Bonanno for a memorable experience in Pisa!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

Location

Guest Reviews

8.3
Based on 6120 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.23
C
Christopher solo_traveller gb
1
Shocking, please read their response.
Pros:

This was our third visit in a year.
The reception are always very professional and prompt from checking in to booking a taxi, thank you for that. Location is very good.

Cons:

From a family that has visited many times and recommended their services, they really don't deserve what would have been a repeat custom and we will be happy to promote another company. When you spend a busy day at a hotel, you should not be expected to chase them up and remind them what their services should be! Please read their poorly considered response. They clearly didn't take into consideration my previous reviews and something has changed in their management since.


(Good morning,
Regarding your review, we'd like to share the following:
- Shower gel almost out? It's called environmental protection; once it's finished, you can ask for a replacement to avoid waste.
- Mediocre breakfast? Luckily, 99% of the reviews mention other things and your rating, so we can do without it.
- Difficulty finding staff at the bar? I remind you that the bar opens at 4:00 PM and closes at midnight. We guarantee service, but we're not puppets standing around in front of the bar; they're busy with other things, so you have to be patient and wait a few minutes.
We hope we never have you as our guests again. Best regards)



Safe wasn't operational.
Shampoo in shower was almost empty.
Air-conditioning didn't reduce in temperature?
Breakfast quality of products seems to have reduced.
Bar service required finding a member of staff to man it and serve.
A shame really, but did notice lower standards after a week at a different venue in another Tuscan town. Thankfully we only stayed one night on this visit.

2026-05-30 via Nuitee
C
Carmen couple gb
5
2026-05-29 via Nuitee
N
Nicolaas couple nl
9
Hebben er twee keer een nacht verbleven. Aan begin en eind van de vakantie. Liepen in nog geen 10 minuten via treinstat
Pros:

Goed hotel, bijzonder vriendelijk en hulpvaardig personeel. Op loopafstand van de bezienswaardigheden.

Cons:

Niets

2026-05-28 via Nuitee
S
Sara solo_traveller it
10
2026-05-28 via Nuitee
D
Dag José Gaio solo_traveller it
9
2026-05-28 via Nuitee
J
J Gameiro solo_traveller pt
8
Pros:

Tudo ok

Cons:

Nada a apontar

2026-05-25 via Nuitee
P
PICCOLI couple it
8
2026-05-25 via Nuitee
P
Peter solo_traveller hu
9
2026-05-25 via Nuitee
M
MIchele solo_traveller it
8
2026-05-24 via Nuitee
M
Marco solo_traveller it
10
Pros:

Accoglienza e disponibilità del personale

2026-05-24 via Nuitee
A
Adrian solo_traveller pl
10
Pros:

Dobre śniadania. Bardzo duży pokój (ale dostaliśmy upgrade, więc trudno ocenić standardowy). BARDZO blisko stacji kolejowej i spacer do Wieży. Cicho (mieliśmy pokój od parkingu).

Cons:

Wystrój z lat 90. (nam nie przeszkadzało).

2026-05-24 via Nuitee
J
Jean solo_traveller fr
8
2026-05-23 via Nuitee
A
Antoine solo_traveller fr
10
2026-05-23 via Nuitee
J
Jose couple ar
9
Pros:

La ubicación muy cerca de la torre de Pisa
Impecable

2026-05-22 via Nuitee
V
Vincent couple de
6
2026-05-21 via Nuitee
L
leonardo solo_traveller it
8
2026-05-21 via Nuitee
F
Filipe solo_traveller ch
10
Pros:

L'emplacement très bien personnel très sympa et la chambre très propre, je recommande!

Cons:

Rien tout était parfait

2026-05-19 via Nuitee
L
Ludmila family_with_children fr
9
2026-05-18 via Nuitee
M
Mieke couple nl
10
Fijn hotel
Pros:

Personeel erg meedenkend

2026-05-18 via Nuitee
T
Taulant solo_traveller al
10
Pros:

Everything

Cons:

Nothing

2026-05-18 via Nuitee