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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Stunning Views and Central Location
Experience breathtaking city skyline and harbour views at VR Auckland City, located in the heart of Auckland CBD.
Modern Amenities
Enjoy unlimited free WiFi, fully equipped kitchens, air conditioning, and in-room laundry facilities in each apartment.
Convenient Accessibility
Within a short walk to Aotea Centre, Auckland Convention Centre, and SkyCity, and just minutes away from the marina and Viaduct Harbour.
Ready to immerse yourself in luxury and convenience? Book your stay at VR Auckland City now!
There is a 3.15% surcharge for all bookings online.
On checking-in, the guests are required to present a valid photo ID and the card used for online booking for verification.
Nonrefundable rate plans will continue to be charged the full accommodations cost within 24-hours of booking being made as per standard policy. No changes or modifications will be accepted on these rate plans.
Cancelations or modifications on Flexible Rate plans must be received by 24 hours prior to check-in time in order to avoid any administration/service charges.
Cancelations or modifications received after this time will incur an administration/service charge equivalent to one night’s accommodations cost per room booked.
Please also note that only booked number of guests are allowed to stay with us. The room is offered for overnight accommodations and is not a party venue. Quite hours from 10:00 pm to 7:00 am applies.
Please note that daily service is suspended and would be provided only upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for NZD 25 per person per night when using an existing bed.
People no matter the age stay for NZD 35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
👎 Nothing
HOW DO YOU GET STAFF that LIE and say they will sort, and don't, and are able to get away with treating people with disrespect. SERIOUSLY!! Just smile and think it's ok. After hours waiting for a response, And doesn't happen till you say you're gonna report this to officials.....How can this establishment be allowed to operate. SORT IT OUT! and stop lying to customers.
Location and staff friendly
The apartment was dirty and the bathroom was filthy. It was very obvious that the whole place hadn't been cleaned properly for months. Potential injury hazard in the bathroom. Loose replacement tiles with little to no grout in them and one of them were sticking up so a potential cut or trip hazard. The bathroom was the filthiest I've ever seen, mould, dirt, walls dirty, things falling apart, walls dirty, one of the towels had stains through it, it looked like an unfinished repair project and no one has bothered to clean it except for a vacuum cleaner for months! It feels like the owners don't actually care about keeping it clean or well maintained. Very noisy street at night even during early hours. Couldn't use the safe because it was locked and reception had no key to open it. Wardrobe shelf broken, lounge table damaged and leg. It just feels like no one actually cares about it's appearance. Just wanting money for the least amount of effort. I will choose another hotel for the price. Don't stay here if unless you can get a really cheap deal and you don't mind staying in a dirty apartment. The photos look better than the actual experience. There were too many dirty things to photograph
Nothing.
Okay, we booked into the hotel. I left my ID back in kaitaia, so we resolved the issue. My husband paid the bond, which we were ok with it. We get into the room. The last guess left there rubbish in the room so I told the reception lady she said the house keeper can collect rubbish in the morning anyway the next day reception rings my husband and says I haven't payed my accommodation so we head down to show her my receipt accommodation paid for there was no apology from her what so ever. To be totally honest, I would not be going back there again. And definitely, I won't have my family and friends book there either.
That it ia close to town
That the room they put me in was smelling like fish and my family was with so they think I got a cheap hotel
Great room, with plenty of space. Was able to leave luggage and pick up later. Good valence for money.
Missed out on parking which was on a first serve basis. Would be good to have been able to book this because looking for parking was problematic. Lots of noise from the street during the first night.
Room with a balcony!
Central location
The room wasn't as it appeared in the description. Bathroom door handle about to fall off; very loose on inside of door. Light in bathroom was very dim.
Kitchen area looked like it needed a good clean. Floor was sticky. Uncomfortable bed. Bedside table on one side only. Balcony didn't have chairs.
The room was unfortunately unclean, with refuse and laundry present. The television was not functional, and a replacement could not be provided. Additionally, several advertised amenities, such as the dishwasher, were out of order. The bathroom was also found to be unsanitary, with a visibly soiled toilet and shower. Furthermore, the reception staff appeared to be inadequately trained.
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