VR Auckland City

Hotels
•
VR Hotels and Resorts
8 (6233 reviews)
188 Hobson Street , Auckland , nz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Dirty original room
Inadequate amenities

Categories

Cleanliness
6.46
Original room was reported dirty and staff response was slow.
Service
8.93
Staff were helpful when contacted about issues; positive sentiments regarding help with room changes.
Location
9.47
Very central location; accessible to various attractions.
Room Quality
7.92
Some rooms had issues, but new room offered was satisfactory.
Amenities
6.95
Some amenities were not functional, but had essential features.
Value for Money
7.41
Cost perceived as high given some room quality issues.
Food and Beverage
8.46
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.43
Overall experience was positive despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:50

Property Description

Stunning Views and Central Location
Experience breathtaking city skyline and harbour views at VR Auckland City, located in the heart of Auckland CBD.

Modern Amenities
Enjoy unlimited free WiFi, fully equipped kitchens, air conditioning, and in-room laundry facilities in each apartment.

Convenient Accessibility
Within a short walk to Aotea Centre, Auckland Convention Centre, and SkyCity, and just minutes away from the marina and Viaduct Harbour.

Ready to immerse yourself in luxury and convenience? Book your stay at VR Auckland City now!

Important information:

There is a 3.15% surcharge for all bookings online.

On checking-in, the guests are required to present a valid photo ID and the card used for online booking for verification.

Nonrefundable rate plans will continue to be charged the full accommodations cost within 24-hours of booking being made as per standard policy. No changes or modifications will be accepted on these rate plans.

Cancelations or modifications on Flexible Rate plans must be received by 24 hours prior to check-in time in order to avoid any administration/service charges.

Cancelations or modifications received after this time will incur an administration/service charge equivalent to one night’s accommodations cost per room booked.

Please also note that only booked number of guests are allowed to stay with us. The room is offered for overnight accommodations and is not a party venue. Quite hours from 10:00 pm to 7:00 am applies.

Please note that daily service is suspended and would be provided only upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for NZD 25 per person per night when using an existing bed.
    People no matter the age stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 6233 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 7.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
F
f13f3cb9a04171ff8f6bff5c86918e52 • solo_traveller • au
9
John Australia
Pros:

Google location and about a 20 minute walk to CBD

2026-04-19 • via Nuitee
7
7095b1e2de0d73799f55f5db67646e2d • solo_traveller • nz
5
2026-04-18 • via Nuitee
7
7ea5fba6bcd6711119d0b352ed341025 • couple • nz
10
Cons:

Lack of parking

2026-04-18 • via Nuitee
1
1b7cea175d66721708518e36b58c786f • solo_traveller • pf
8
2026-04-17 • via Nuitee
F
f71b60aa20437094821068d6b5d69556 • solo_traveller • nz
6
2026-04-17 • via Nuitee
6
6ed6d05c103373233b281a26d843cfb0 • solo_traveller • nc
7
Pros:

L'emplacement et le prix

Cons:

Frigidaire fatigué et appartement vieillissant

2026-04-17 • via Nuitee
6
6613eab9659c739248e4cfc81a93fe61 • solo_traveller • nz
8
Comfort and convenience at a reasonable cost
Pros:

Staff were super helpful, got upgraded to a room higher uo the building was quite with super comfy beds and a great.olace to rest after a.few.days of work in the city. Will definitely come stay again.

2026-04-16 • via Nuitee
D
d3f3c945abd471aa1c493d2cb53c3069 • extended_group • gb
8
Great location and great stay
Pros:

The ladies on reception were exceptionally friendly and helpful. The rooms are of a good-size and well-equipped. Very comfortable room and lots of hot water in the shower.

Cons:

The room could have been a bit cleaner especially around the edges of the carpet, skirting boards, behind/under the bed etc. I mentioned this to the receptionist and she was keen to hear my comments and address them.

2026-04-16 • via Nuitee
C
c9588c7d2957719e7a7db008241ddbf6 • solo_traveller • se
8
Bra läge mitt i stan.
2026-04-16 • via Nuitee
6
6a2767d5905d7272d26b9c54fa12c42c • solo_traveller • nz
8
2026-04-16 • via Nuitee
2
2c21e3d1c64472b0ac53b0b5436c1b5c • family_with_children • nz
7
Came for a concert, was a great location and so close to the CBD. I would probably stay again.
Pros:

It is a great location!.

Cons:

Really is a bit run down and needs a good scrub but it’s priced as such.

2026-04-15 • via Nuitee
A
a93251cedcfd7388ce22ab165f47b621 • solo_traveller • nz
10
2026-04-15 • via Nuitee
8
8a93ab8c425e7225f941e0a8730a615e • solo_traveller • jp
8
Pros:

Good size apartment

Cons:

A little far from city center

2026-04-15 • via Nuitee
6
6c6d498e911a73e778b9192a7893129f • solo_traveller • nz
8
2026-04-14 • via Nuitee
3
3a11ad4575f570d1cfd21f353b458009 • family_with_children • nz
10
Perfect
Pros:

Location, room size, reception

Cons:

Car parking wasn't available

2026-04-14 • via Nuitee
C
c2557f067bc070b87aa1cf176e470b0a • solo_traveller • de
9
Pros:

Sehr freundliches, hilfsbereites Personal. Sehr flexibel und entgegenkommend.

2026-04-13 • via Nuitee
0
09c9c25d7f86701cf382f55be32cedf0 • family_with_children • pk
7
2026-04-12 • via Nuitee
B
b02da9b4e6d972d28ed9bbac376a1848 • solo_traveller • nc
4
Très déçue du service de l'hôtel.
Pros:

L'emplacement est proche de la tour, des supermarchés, du parc etc

Cons:

Nous avons réservé 4 nuits et on a eu la chambre 910 avec 2 chambres. Nous avons choisi un appartement avec lave linge et sèche linge (important pour nos jumeaux de 16 mois).

Au 1er soir, le sèche linge ne fonctionnait pas et n'a jamais fonctionné jusqu'à la fin. Le lendemain matin avant d'aller voir la réception je me rend compte que ma fille avait ses chaussettes et son pantalon mouillé, on découvre alors qu'il y a aussi une fuite d'eau au niveau de la cuisine provenant du frigo.

J'avertis la réceptionniste et on m'assure qu'ils feront le nécessaire dans la journée.(J2)

Au retour le soir, ni le lave vaisselle,ni la fuite n'a été réparé. Je demande un changement de chambre pour avoir un sèche linge qui fonctionne, on me répond que l'hôtel est plein et que c'est la seule chambre avec un sèche linge .

On me propose d'attendre le lendemain (J3) pour déposer nos linges à la réception et l'équipe de ménage fera le nécessaire pour sécher nos linges puis les remettra dans notre chambre.

On rentre le lendemain soir, la carte pour accéder au parking ne fonctionnait pas (c'était pareille la veille) il fallait passer a la réception pour recharger la carte. Et là, personne a la réception juste une pancarte affichée "de retour dans 10 minutes" on a du attendre 21 minutes avant que quelqu'un se pointe a la réception. En plus elle arrive avec notre sac de linge et remet à mon mari comme si elle savait qu'on arrivait , bizard alors qu'ils ont proposé de faire déposer nos affaires dans notre chambre.

Fatiguée et énervée j'ai préféré attendre le lendemain matin (J4) pour les voir et là je vois encore la fuite d'eau le long de la cuisine, mes jumeaux ont failli glisser!!! arrivée à la réception on me dit qu'on pouvait changer de chambre mais qu'il fallait attendre après 10h après que le service de menage soit passé.

Génial, déménager pour 1 nuit et perdre la matinée pour ça!!!

2026-04-12 • via Nuitee
8
88b18db1369273236e467d8570a3881d • couple • nz
10
2026-04-12 • via Nuitee
L
Lin • family_with_children • nz
9
Comfortable and convenient, staff are friendly
Pros:

Suitable for a family with a child

Cons:

The outside view from the window

2026-04-11 • via Nuitee