Sant'Angelo, Matera - Small Luxury Hotels

Had a lovely stay at hotel among the historic sassi caves. An experience i absolutely couldn’t miss when in Matera!

The staff of the hotel were attentive and professional, and the breakfast service was excellent. Authentic Italian breakfast was included.

The room was clean, cozy and set in a real cave! With a private entrance and terrace, it’s perfect if you’re looking for a calm, private stay. I really enjoyed it!

Amazing location, very stylish interiors

Location and staffs are superb

Everything! The staff is so amazingly helpful before and during the trip!! Hotel room was large, clean and comfortable with great views. The breakfast was great, and staff there was terrific as well. I highly recommend!!

Magical in every way! From the ease of booking, excellent correspondence with Giorgio (who also organized the best room), the excitement of checkin with Martina, Flavia, Umberto and Nicole - so engaging and helpful, to Nerus who is seriously the strongest guy I’ve met (and who managed our bags up all those stairs)! Sant Angelo was a gorgeous place to stay right in the heart of Matera - five star on every level with super luxurious beds, stunning views and whisper quiet. Plus personally shown to our room which was fabulous. Definitely worth staying two nights - with the first night dining at Piu Sud (wonderful) and then the second night at Fuoco di vino (sublime food and service). Massive shoutout to Biagio for engagement and passion.

Very helpful and friendly staff. Martina and her colleges were always two steps ahead in making sure we (a family of four) had a pleasant stay.
The rooms were clean and comfortable and the location amazing. Just right by the cliff with beautiful views of the caves on the opposite side of the canyon but also right in midst of the old town. For Bond lovers this is the location to be.

We had a really nice stay at this cave hotel in the sassi of Matera! Me and my husband booked a room here at the beginning of April and the area, views and ambience here is something else. The rooms are located in real historic caves, they are beautifully styled inside, so it actually both authentic and cozy.

The room had everything we needed, from water and little snacks to bathrobes and toiletries. There is also a thermostat to regulate comfort temperature, that I think it’s important when you stay in the historical area. Breakfast was included, it’s served in a restaurant and has a nice choice of sweet and sour dishes.

The whole area and ambience is just so calm and peaceful, we really enjoyed it and left feeling fully rested😌

I have not written a Trip Advisor review for a few years. Our stay at Sant’Angelo was such a great experience that I decided to do one. There is significant novelty to staying in a room in a cave, but that was for us the best way to experience Matera. Our stay at Sant’Angelo started with the Hotel communicating with us a few days in advance of our stay, providing us with the location of the car park. All we had to do was to send them our license plate number and the gate at the car park opened automatically for us. We had given the Hotel the time of our arrival and there was a driver there waiting to drive us to the Hotel. Doesn’t get easier than that. Upon arrival we were treated with a level of professionalism and personal care that we don’t always see. The staff were very attentive to our needs. On our first night we had dinner at Regia Corte the restaurant of the Hotel where we had such an excellent meal we went back again the next night. We met Paolo the manager of the Restaurant and we were treated exceptionally well by both Paolo as well as his staff. We basically watched a clinic on how to make guests comfortable by looking after their every need. The checkout and return to the car park was the same as when we arrived. We were right into the car park by the driver and assisted with our bags. I cannot highly enough recommend this Hotel our experience here was memorable.

Posizione e Staff

Fantastic location and views. Very smooth parking and transfers. Staff helpful and polite.

Everything was wonderful! The place was beautiful, very clean, and comfortable. The staff was friendly and helpful. We had a perfect stay and would definitely come back!

Very beautiful and well managed.

מיקום מצוין. החדר היה חוויה

Staff cordiale e disponibile

Me ha encantado todo!! La ubicación , la atención personalizada del personal , súper amable especialmente en recepción , la decoración y la comodidad de la habitación. Las vistas desde el hotel son espectaculares.

ALERT - Hotel Broken Into During Stay - Update II

Providing a response here to address the reply from the hotel management for the Trip Advisor community considering booking a stay at this hotel:

Management’s reply, in short, is that what we have described (in earlier posts below) is false and we are attempting to steal from the hotel -

I have provided 2 photos below that captures our experience that night -

The first, shows the location tracker of the AirTag that was in my bag that was no where we had been before, once we realized it was missing at around 9:30PM local time (once Theresa told the hotel the bag had an AirTag in it, it stopped moving). The second is a picture that was grabbed as I was taking photos of surveillance cameras in the area where we found the AirTag, it captures both the hotel manager himself (Biagio, who replied previously) out with us to track it down (we thought it may still be in the bag that could be with the thieves in a cafe or in the trunk of a car), as well as my wife who had injured her foot earlier in the trip (unrelated) and had a cane. Clearly, we would have preferred to not be out there at 10pm on our vacation.

Following flagging down police, who took a record of the incident and came back with us to the hotel to investigate. The next day, I went with Biagio to the police station to file a report (at 8:30AM for over an hour, again, just anything else would have been great). We re-arranged travel plans, adjusted our schedules, etc. to deal with this to the fullest extent.

To suggest that this was a sham on our part is completely ridiculous. Like most prospective guests reading this review, we enjoy traveling and staying at nice hotels, etc. We were traveling with our standard things, including some relatively valuable items, nothing life changing, and we had them inside our room when we left for a tour with a company that the hotel had arranged. There’s a foundational trust you have when traveling, that a quality hotel will ensure you and your belongings are kept safe on the property. Unfortunately, that was not the case in this instance (our posts below describe that there may have been some degree of coordination between the hotel and the thieves, wether intentionally or unintentionally, they seemed to know when we left and when we would return).

To the trip advisor community, we are in legal proceedings with the hotel and we will keep you all aware of the outcome. We have never experienced anything like this before. If nothing else, we are likely to be similarly-minded travelers, you have seen hotel management’s response to this situation and, at a minimum, should consider this relative to other options in the area.