Club Regina Cancun

My sister and I stayed at the Club Regina and we had a wonderful time! We loved playing bingo every day, riding bikes with Alphonso, karaoke, water aerobics with Alphonso, and our room was right on the water and amazing!!! The location is super great as it is on the south end of hotel row. You can catch the bus almost in front of the hotel - which is awesome! You should go on the bike rides as they are very safe and Alphonso takes you further south - away from the bustle of things and it is very relaxing! Oh and the bartenders are wonderful too!

We stayed at the hotel only for a night, however, I liked the interior. The beach from the hotel is amazingly beautiful. In the morning, ordered coffee & pancake for kids, good quality. Overall, I was happy with the one night stay.

We had a very good experience with Charly and David

My first impression as I entered the hotel was it is better than what I expected. Our room was pretty big, two rooms with a kitchen and dishwasher. We could have easily spent a couple of weeks without feeling cramped. There was a nice balcony to sit and relax even in our garden facing room. Rooms and the beds were clean though some better maintenance would certainly do the hotel good. It is difficult to maintain hotels by the seashore. The pool, seaside area and the beach were easily reachable. No need to walk too much through a big hotel. I would call Club Regina a boutique resort after having seen other monster resorts. We liked it. There is a restaurant attached to the hotel for formal dining. Good, personalized service but we felt it was a bit slow. Hotel front desk was pretty much unreachable. I had to reach them on two different occasions and gave up.

This is a favorite resort of ours. It is somewhat small, but very personal. It's very easy to get around the resort and to the beach. The housekeeping staff kept our room clan and tidy. Claudette Contreras at the front desk is also so helpful and friendly in getting us all set with our arrangements.

My husband and I have enjoyed this resort for the past 7 years.
It is an older property, but clean and quiet, located on a section of lovely beach that is calm enough to swim.

One of the best parts of the hotel is their kind and friendly staff. A shout out to Claudette who goes above and beyond to make sure our stay at Club Regina is perfect every year!

Hi!
Weare ARRIVING:
FEBRUARY 28, 2026
How do I request a room?
I would like to get suggestions for a ROOM REQUEST:
I heard construction is happening.
PLEASE...
1) NOT near noise and construction
2) Ocean FRONT ROOM RREQUEST
3) RENOVATED NEW ROOM if possible.
4) Can you put me in touch with the right person please.
Thank you soooo much for any suggestions?
We are really looking forward to coming to your resort.
Can't wait!
Paula

The resort is very dated, but overall clean and well cared for. The staff were very friendly overall. Transportation up the strip is great as the local buses turn around a few yards from the entrance. The food is reasonably priced although fairly average in quality. The ocean view is magnificent and the outside pool area is good, although they have no sun beds on the beach itself. As long as you accept the resort for what and where it is you should enjoy your stay

Royal Holiday bought Raintree and has begun the improvements. Still peaceful and a beautiful beach. Will be coming back

The unit was clean and comfortable, but is quite dated and should be renovated. The facilities are acceptable and the staff are responsive and friendly. The added check-in cost are absorbatant.

We stayed at Club Regina Cancun during New Year’s Eve week in a two-bedroom suite, and space-wise, it was great. The suite could easily sleep six people, and when we arrived, the pull-out bed in the living room was already set up for us. The kitchen was fully stocked with cookware and utensils, which made it super easy for a longer stay.

One thing that really caught us off guard, though, was being charged around $400 CAD at check-in for local taxes. For a one-week stay, that felt pretty steep and definitely something I wish I had known about in advance.

The resort itself is located at the very end of the Hotel Zone, but getting around was actually easy and cheap. There’s a bus stop right outside the property, and for just $1 USD each way, you can get to the main strip in about 20–30 minutes depending on traffic. We stopped at Selecto Chedraui on our first day to grab groceries, which worked out perfectly.

The staff here were honestly lovely - everyone we interacted with was pleasant and kind, and I have zero complaints about the people working at the resort. That said, I’d still give Club Regina 3 stars overall, mainly because the property is showing its age and could really use some updates. One of the sink faucets was leaking, one of the showerheads sprayed water everywhere, and the railing outside our suite had visible rust and deterioration. We also noticed ants around the sink and dining table. These felt more like maintenance and management issues rather than cleanliness problems. I do want to give credit where it’s due: the housekeeping team did an amazing job. The suite was clean, and it was clear they were putting in the effort.

We didn’t end up trying the on-site restaurants, but every staff interaction was positive. The beach area was well maintained, and we never had trouble finding lounge chairs, even during a busy holiday week.

Overall, Club Regina Cancun offers spacious suites, friendly staff, and easy (and cheap) transportation — but between the surprise taxes and the need for renovations, it’s a stay with some definite pros and cons.

We booked the resort on travel points and the room was huge and had everything we needed (and more). It was great to have a kitchen that we could cook in so we didn't need to go out for meals. The staff were friendly and helped us with everything from basic directions, arranging taxis and even arranged last minute transportation from the airport to the hotel on arrival.

This is a very familiar and personal hotel, near the end of Zona Hoteleria in Cancun.
It is an advantage for the excursions, to come home early.
They have not all inclusive as a claim. The hotel has everything you need for a comfortable stay like bar, restaurant, pool with a lot of personal entertainment, minishop and a well equipped gym.

We have been coming to this resort since 2012 as the location on the beach is fantastic.
This resort is away from the crowded downtown area, so it is definitely more relaxing and quiet.
The staff have always been so wonderful with their friendly, helpful and accommodating attitudes.
We will definitely be returning to this resort

been coming for years and always enjoy. close to airport. bus is easy to get around. nice staff and clean place

Royal Holiday club vacations. Excellent Experience with Ecker Sanchez and Cynthia Tello, we happily dumped our timeshare and joined the club, amazed at the variety of top-notch properties throughout the world, and the affordability of the program, plus many additional benefits. There was ZERO high pressure sales pitch, it was all clear, smooth and comfortable throughout, their offices are high tech, very welcoming atmosphere. We went to Club Regina in Cancun.

Older building and out of the entertainment as well as restaurant areas. Building was being painted. So there was a strong odor of paint and cleaning fluids in our bedroom/living space.

Kitchen

Las instalaciones son un poco viejas pero el lugar está muy recomendable servicio muy bien solo que la playa está muy afectada ya no es lo que solía ser

We had a good time there. Property is at good location with ocean view however it is bit outdated rest everything is good here specially the price on which we booked make sense to stay here.