The North Garden Hotel Beijing Wangfujing

Facilities & service in the hotel is acceptable but do not warrant praise.

The location is good but the map makes it APPEAR closer to the Forbidden Palace then it actually is. It is located on a side street and is walking distance to Wangfujing Pedestrian Street and Quanjude Roast Duck Restaurant. I don' think the breakfast was worth the asking price but it was convenient. Ordering online could have been a better option if you have the applicable Chinese Apps. The rooms were clean and average.

Great location for walking around the city 's jewels like The Forbidden City and Tianament Square. Easy access to Wangfujing pedestrian shopping. The hotel staff doesn't speak much English, Spanish or Russian and communication was entirely via AI translation. There was some kind of renovations going on and it was a tad noisy with drilling but the room was clean, the bedding was changed everyday. Saying that tgough, it meant regular visits from the chambermaids, one day there were 3 entries, even though we were jetlagged in bed. In the end, i had to ask them to leave the bedding and just clean the bathroom.

Great place to stay

Location can not be beat! It was so convenient to Wangfujing, the subway, restaurants, and big tourist sites were less than two miles away so still walkable.

I will say the hotel doesn’t cater to western tourists, but was very easy to check in/store bags at check out. I had a renovated room which was fairly standard, but the bathroom kind of shocked me. The tub was not clean looking; they did have a mat so it worked out okay. But checking in I was not sure what I was getting into. Maid service was excellent. They always made my bed, refreshed my towels, and added extra waters.

Would stay again!

It's very convenient, as it is near a major shopping district, the police station is also just next door, there is a shop in the hotel where you can buy daily necessities. There is also a Luckin Coffee inside too!

The hotel room I was assigned was very warm. The heater did a very good job but too much of a good job, I personally can't handle the heat well although it was winter, if you love the heat, it's highly suitable for you! The rooms are also a little dated, fixed shower head. They will furnish you daily with bottled waters as well.

The hotel staff were very nice and helpful, one of them helped me to book a visit to Tian'anmen also offered to do a booking for Great Wall of China.

P.S Please get ready your translation gear, because the staff don't really speak English, I had no issues because I spoke Mandarin.

It’s a decent hotel. The room was certainly smaller in person than in the photos. I should have taken actual photos of it. My bad. Anyway, it was fine for a two night stay and the price was good.
The service, though… that was exceptional. When we arrived I hadn’t picked up any Chinese money. I tried to pay the cab with a card, or with USD. Nope. The front desk girl came to the rescue. She paid the driver and I paid her back. She was a superstar.

I couldn't get any hot water to run when I tried to take a shower. Housekeeping had to come up to sort it out. It took running the water in the sink for quite a few minutes to get the hot water primed.

The staff was great, and the room was spacious. It had a walk-in closet.

The room's air-conditioning was not working well. The carpets had stains.
The location was great along the price, but it needs some updating.

Good central and low cost place, near the Forbidden City n woild stay again

Great location. Rooms were large and spacious. The rooms and hallways could use some updates especially bathrooms and carpet. Easy check in. Convenience store on the first floor was nice. Many stores and restaurants with in walking distance.

The hotel misrepresented their facilities. Hotels.com listing said they had exercise facilities and spa and they did not have anything.

This hotel was at a perfect location. I could not have asked for better. It does need updating, but there were amenities, so I did not have to ask for anything. However, the bed was the hardest thing I've ever encountered. Uncomfortable to say the least. A great restaurant close by called the Steak House a block or 2 down. I ate there twice!!The staff was so helpful and gracious from check-in to check-out.

Rooms are basic which is fine but need a serious update - carpet is extremely worn and smells really awful. In the bathroom there is mould round all seals and edges of the sink, broken tiles glued back on and generally felt unclean. Non smoking hotel but entire corridor smelled of smoke. However the staff were good and polite.

The location is superb and it is just beside Wangfujing Shopping Street and MRT.

Only good thing to say is it is well located to visit Wanfujing st. However taxis won’t pick up there. Advertised bar never open. Staff limited support due to lack of English. Clearly aimed at supporting Chinese tourists.

Best thing going for the hotel is it’s location next to the mall. Room was ok although a little dated. Internet was terrible so assume no internet.

Nothing like the description.
No one spoke english
No air con
Wouldn't give us the room we booked
Bar not open during 2 week stay
Room left with dirty cups each day
Only good thing was location

This is a old and dirty hotel. It looks grand and nice exterior but not the rooms. We had booked 2 rooms for a 3 days 2 nights stay, however, the rooms was run down, toilet was small and dirty, beds were hard and we were assigned to a sauna room despite the cold weather feeling hot and stuffy.

However, a plus is the location is walking distance to various spot.