Premier Inn Wien City Hauptbahnhof

Hotels
Independent
8.4 (117 reviews)
Sonnwendgasse 8, Vienna, Vienna, 1100 , Vienna , AT

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean and convenient
Excellent breakfast
Helpful staff
Good location
Cons:
Unclean toilet facilities
Limited room amenities

Categories

Cleanliness
6.15
One review mentioned unclean toilet facilities which negatively impacted the cleanliness perception.
Service
9.15
Positive remarks regarding helpful staff and excellent customer service throughout the stay.
Location
9.15
Multiple mentions of the hotel being conveniently located near the train station and public transport.
Room Quality
8.65
Rooms were described as comfortable and clean; however, there were some minor issues with air conditioning.
Amenities
7.65
Limited amenities mentioned in the rooms, such as a few missing items like Kleenex and washcloths.
Value for Money
8.65
Good overall value given the convenient location and quality breakfast.
Food and Beverage
9.15
Breakfast received high praise with a great selection, contributing positively to the overall experience.
Overall Experience
8.65
Overall enjoyment of the stay despite a couple of concerns, resulting in a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:49

Property Description

Experience the vibrant charm of Vienna at Premier Inn Wien City Hauptbahnhof, where comfort meets convenience in the heart of the city.

Stunning Views and Outdoor Spaces
Take in breathtaking views from our lovely terrace and garden, perfect for relaxing after a day of exploration.

Dining Delights
Indulge your taste buds at our on-site coffee shop or snack bar, and unwind at the bar/lounge with your favorite drink. A delightful buffet breakfast is available on weekends to start your day right.

Modern Amenities
Enjoy complimentary wireless internet throughout the hotel, a fully equipped 24-hour business center, and convenient express check-in/out services to enhance your stay.

For a memorable Viennese getaway, book your stay with us today!

Important information:

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 117 reviews
Cleanliness: 6.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.65
C
Catalino
10
Pros:

A wonderful hotel right near the Vienna Central Train Station. Very helpful staff, and a terrific breakfast service. I enjoyed my stay!

2025-10-11 via Nuitee
M
Michael
10
Pros:

Great place to stay in Vienna. Would be great if breakfast could have more variety.

2025-10-06 via Nuitee
M
Mary Jo family
8
Pros:

Wish they had a few more items provided such as Kleenex, washclothes and conditioner. This was a very basic hotel, but clean, convenient to train station/ metro and a good breakfast.

2025-09-20 via Nuitee
D
David
6
Pros:

The toilet was used and not cleaned, and even left with urine! Terrible! I have never experienced such a filthy situation as a frequent traveler! The front desk people told me that they will report to the manager to compensate and refund but they never contacted me since. I strongly request for apology and refund!

2025-09-19 via Nuitee
Y
Yasamin A Mahdi Al
10
Pros:

clean nice place near the main station ,but very little amenities in room

2025-09-19 via Nuitee
F
Fahmida
8
Excellent location
Pros:

Excellent location, breakfast is good.
Staff kindly prepared a breakfast go bag as we were checking out very early
Airport bus is few minutes walk away

2025-09-14 via Nuitee
J
James partner
8
Pros:

Great location for trains and public transport into and out of city

2025-09-11 via Nuitee
K
KEVIN partner
10
Pros:

The hotel was very close to the railway station, restaurants and shops.
The hotel was clean and there was a lift so it made it easy for transportation of luggage. Breakfast was good with lots to chose from. We were very satisfied with out stay.

2025-09-11 via Nuitee
A
Alan
10
solo stay
Pros:

Good location next to public transport links to centre and airport. Plenty of shops nearby

2025-09-11 via Nuitee
W
werner family
10
Pros:

Property was nice to stay in and clean.
During our 4 night stay only one lift was operational which created problems as we were on the seventh floor and often had to wait its arrival.
Breakfast was excellent with many options.

2025-09-07 via Nuitee
F
Frank
10
Pros:

Great breakfast!! The breakfast and the comfy beds made this a 5 Star review for me. My rooms air condition was not working properly, and the staff quickly gave me another room where it worked perfectly. Excellent customer service throughout my stay!

2025-09-04 via Nuitee
V
Verified traveler
10
Great place to stay by the Wien hbf
Pros:

Very comfortable bed, good size room. Quiet and clean. Perfect location when travelling by train.
Breakfast was very good, great selection and very yummy fresh pastry.

2025-08-30 via Nuitee
V
Vivek family_with_children
10
Pros:

It was nice staying at Premier Inn. The staffs were helpful.

2025-08-16 via Nuitee
M
Monika
10
Pros:

Great hotel close to the main station

2025-08-12 via Nuitee
K
Karen Niven
10
Pros:

Hotel was very nice and close to tram and train stations. Only moan was not enough English stations on TV system (only news channels) couldn’t change subtitles or anything on settings.

2025-08-05 via Nuitee
A
Ahmed family
10
Pros:

It was good and no complaints

2025-07-05 via Nuitee
Y
yogeshbhai
10
Pros:

Just across to train and busstop....excellent staff ....delicious breakfast.......

2025-06-09 via Nuitee
J
Jonathan Jose partner
8
Pros:

When we checked in at that time they are doing some renovations and construction. But the room is clean although quite small. I love the free coffee and teas. I love that it is just stone away from the main train station in Vienna

2025-02-07 via Nuitee
L
Lailani
4
Pros:

No WiFi…. They said coz I have IPhone 16 but I also have IPhone 11 and WiFi didn’t worked. Horrible!!!
Staff were ok. Doing construction works so you can hear banging in the morning.
No gym, no restaurants as what they advertised online. Coffee is free and hot water. Will never booked to that place again.
Company is changing the name.

2025-02-01 via Nuitee
J
Julianna
8
Pros:

Property staff was very nice

2025-01-27 via Nuitee