Kiwi International Hotel

Hotels
7.5 (5660 reviews)
411 Queen Street , Auckland , nz

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Poor cleanliness
Rude service
Musty smell in rooms

Categories

Cleanliness
5.5
The room had hair on the pillows and a hole in the door, indicating poor cleanliness.
Service
8
Mixed reviews on service; some found staff friendly while others mentioned rudeness.
Location
9
The hotel is well located; close to amenities and convenient for first-time visitors.
Room Quality
6.5
Issues noted with room quality, including musty smells and incorrect bed arrangements.
Amenities
7
Basic amenities were present, but the lack of air conditioning and poor wifi signal were drawbacks.
Value for Money
8.5
Generally considered affordable for the location and basic services offered.
Food and Beverage
8
No specific mentions, standard quality for this hotel tier.
Overall Experience
7.5
Mixed experiences; satisfactory for budget travelers despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:35

Property Description

Central Location on Queen Street
Located in the heart of Auckland city, Kiwi International Hotel offers quality and affordable accommodation right on the iconic Queen Street. With easy access to restaurants, bars, transport stops, and entertainment spots, you'll be at the center of it all.

Convenient Amenities
Enjoy fully serviced and quiet rooms equipped with heating, work desks, and some with flat-screen TVs and private bathrooms. Take advantage of shared laundry facilities, a lounge area with TV, and a helpful tour desk for travel arrangements.

Easy Access to Key Attractions
Explore Auckland effortlessly with the hotel's proximity to key attractions like the theatres and nightclubs on 'K' Road, SkyCity, Skytower, the Viaduct, and Spark Arena. Plus, with an airport bus stop right outside, your travel convenience is ensured.

Book your stay at Kiwi International Hotel for a memorable Auckland experience.

Important information:

Please note that Kiwi International Hotel will take a photocopy of your valid photo ID upon check-in.

Please note that Kiwi International Hotel does not accept payments with American Express credit cards.

Please note that the breakfast available is continental.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 5660 reviews
Cleanliness: 5.5
Service: 8
Location: 9
Room Quality: 6.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 7.5
C
chuayap • solo_traveller • nz
10
2026-07-04 • via Nuitee
D
DAVID • family_with_children • es
10
2026-07-03 • via Nuitee
T
Tereana • solo_traveller • nz
10
Pros:

The cleanliness of the room and the privacy

Cons:

I would have like to not be by the stairs or communal bathroom

2026-07-03 • via Nuitee
S
Sina • couple • nz
10
Pros:

Good location and very clean

2026-07-03 • via Nuitee
N
Nathaniel • solo_traveller • nz
5
Average stay
Pros:

Location

Cons:

Rooms door wouldn't open properly, due to a bed being in the way lol
Got locked out of the ensuite
Front desk lady was having a bad day
Park noise
Toilet handle had to forcefully pushed down to work.
No soap holder in the shower

2026-07-03 • via Nuitee
J
James • solo_traveller • nz
7
Pros:

Great location

Cons:

Bed, very wobble

2026-07-02 • via Nuitee
K
Katie • solo_traveller • nz
9
Clean, private, central - great value!
Pros:

Surprised and impressed! Big clean room, private bathroom, mini fridge, TV, kettle, wardrobe. Very efficient heating, plenty of hot water. Room vacuumed and towels replaced daily. Staff at reception were super friendly and helpful! There was even a microwave and toaster in the common room for free guest use. Right in central Auckland but super quiet in the room. Would definitely stay here again!

Cons:

For the price, I really can't complain about anything. Doors and walls slightly battered about the edges but didn't affect me at all.

2026-07-01 • via Nuitee
L
LYNN • solo_traveller • nz
8
A great sleep so far
Pros:

Once again, helpful staff at checkin.

Cons:

All ok

2026-07-01 • via Nuitee
A
Angelo • solo_traveller • nz
7
Ok just to crash for a few days without any expectations
Pros:

Very central

Cons:

Very noisy and very small room,

2026-07-01 • via Nuitee
S
Simon • solo_traveller • de
9
solid
Pros:

mostly everything

Cons:

need a toaster

2026-07-01 • via Nuitee
E
Enjoy • couple • nz
10
Pros:

Good 👍

2026-06-30 • via Nuitee
S
Saskia • couple • de
8
2026-06-30 • via Nuitee
K
kwan hwie • extended_group • id
10
2026-06-30 • via Nuitee
L
Lanil • couple • nz
10
No problems
Pros:

Excellent location didn’t have breakfast

Cons:

All good excellent location

2026-06-30 • via Nuitee
D
Dalia • solo_traveller • il
2
לא להתקרב למלון הזה
Pros:

המלון פשוט מגעיל. בכניסה יש מדרגות ואין משטח לעלות את המזוודה. החדר היה בקומת קרקע צמוד לחניית הרכבים. קירות דקים שומעים הכל. החדר היה ממוקם ליד חדר הכביסה של נמלון. ושומעים את המנקות כל הזמן. בחדר יש ריח לא נעים. מקלחת גבוהה וצריך להיזהר לא ליפול כשיוצאים ממנה. אין מזגן בחדר יש מפזר חום שלא עובד ביחד עם הקומקום כל הזמן מקצר. החוט של מייבש השיער קצר ולא מגיע לנקודת חשמל. המלון רחוק מכל מקום.

Cons:

מלון מגעיל. לא להתקרב

2026-06-29 • via Nuitee
H
Hueso Marín • solo_traveller • nz
2
2026-06-28 • via Nuitee
P
Prabhu • family_with_children • nz
5
2026-06-27 • via Nuitee
R
Reynolds • solo_traveller • nz
8
Pros:

Affordable location was great close to where I had to go

Cons:

Everything was ok nothing to dislike

2026-06-27 • via Nuitee
B
Bhavin Tailor • couple • nz
5
2026-06-26 • via Nuitee
E
Earl • solo_traveller • nz
8
Pros:

The location and convenience of the hotel.
The hotel is clean and tidy and the staff are pleasant.

2026-06-26 • via Nuitee