Kiwi International Hotel

Hotels
7.5 (5693 reviews)
411 Queen Street , Auckland , nz
+64 9 379 6487

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Poor cleanliness
Rude service
Musty smell in rooms

Categories

Cleanliness
5.5
The room had hair on the pillows and a hole in the door, indicating poor cleanliness.
Service
8
Mixed reviews on service; some found staff friendly while others mentioned rudeness.
Location
9
The hotel is well located; close to amenities and convenient for first-time visitors.
Room Quality
6.5
Issues noted with room quality, including musty smells and incorrect bed arrangements.
Amenities
7
Basic amenities were present, but the lack of air conditioning and poor wifi signal were drawbacks.
Value for Money
8.5
Generally considered affordable for the location and basic services offered.
Food and Beverage
8
No specific mentions, standard quality for this hotel tier.
Overall Experience
7.5
Mixed experiences; satisfactory for budget travelers despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:35

Property Description

Central Location on Queen Street
Located in the heart of Auckland city, Kiwi International Hotel offers quality and affordable accommodation right on the iconic Queen Street. With easy access to restaurants, bars, transport stops, and entertainment spots, you'll be at the center of it all.

Convenient Amenities
Enjoy fully serviced and quiet rooms equipped with heating, work desks, and some with flat-screen TVs and private bathrooms. Take advantage of shared laundry facilities, a lounge area with TV, and a helpful tour desk for travel arrangements.

Easy Access to Key Attractions
Explore Auckland effortlessly with the hotel's proximity to key attractions like the theatres and nightclubs on 'K' Road, SkyCity, Skytower, the Viaduct, and Spark Arena. Plus, with an airport bus stop right outside, your travel convenience is ensured.

Book your stay at Kiwi International Hotel for a memorable Auckland experience.

Important information:

Please note that Kiwi International Hotel will take a photocopy of your valid photo ID upon check-in.

Please note that Kiwi International Hotel does not accept payments with American Express credit cards.

Please note that the breakfast available is continental.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 5693 reviews
Cleanliness: 5.5
Service: 8
Location: 9
Room Quality: 6.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 7.5
S
SHUN • solo_traveller • nz
8
2026-08-08 • via Nuitee
S
Simone • extended_group • ch
7
Cons:

Ci può stare per una notte , ma niente di speciale.

Il personale non mi sembra molto disponibile e sembrava quasi scocciato a farci fare il ceck in la sera quando siamo arrivati.

2026-08-08 • via Nuitee
A
Ayaka • family_with_children • nz
5
Overall, the location and price were great, but the noise and smell made it difficult to fully relax.
Pros:

One of the best things about this hotel is its location. It’s right in the city, so it was easy to go sightseeing and quickly come back to the hotel. The price was also affordable, which made it a great choice.

Cons:

I didn’t really like the smell of paint in the hotel. Also, there were some children shouting in the morning, which woke me up when I wanted to sleep in and relax. The doors and walls seemed quite thin, so I could easily hear people talking outside, and I was woken up a few times during the night.

2026-08-08 • via Nuitee
G
Gurvinder • couple • nz
8
2026-08-07 • via Nuitee
A
Anonym • family_with_children • se
8
2026-08-07 • via Nuitee
J
Jaskirat • family_with_children • nz
7
Pros:

Location

Cons:

Parking facilities r so poor

2026-08-05 • via Nuitee
D
Dalace • solo_traveller • nz
1
Pros:

Close to the city

Cons:

The heating in the room was broken so both nights we stayed was very cold.
Parking was crazy expensive and on the second night that I had prepaid for there were no parking spots left.

2026-08-05 • via Nuitee
P
Pauline • family_with_children • au
10
I will recommend it tomy relatives and friends
Pros:

The staff are so friendly with excellent service

Cons:

Kids running around in the hallway

2026-08-05 • via Nuitee
G
Georgina • solo_traveller • nz
6
2026-08-05 • via Nuitee
N
Neale • solo_traveller • nz
9
2026-08-05 • via Nuitee
S
Severino • solo_traveller • ph
9
Pros:

Location was near the CBD😊.

2026-08-05 • via Nuitee
T
thomas • solo_traveller • nz
3
2026-08-05 • via Nuitee
B
Bertha • solo_traveller • nz
9
One night in Queen St
Pros:

I liked that the location was close to a good variety of food n drinks

Cons:

I didnt like that the sign for the hotel was very small and i missed the entrance twice

2026-08-04 • via Nuitee
E
Elizabeth • family_with_children • nz
2
Would not recommend
Pros:

No breakfast

Cons:

Customer service, lack of information

2026-08-02 • via Nuitee
A
Abigail • family_with_children • au
3
Pros:

The reception staff were nice and they were able to store our luggages for two hours while we roamed around the city before our flight. Good location.

Cons:

There was a smell in the lobby as soon as you enter the hotel. The room was decent for sleeping though.

2026-08-02 • via Nuitee
B
Braulia • couple • nz
7
2026-08-02 • via Nuitee
A
Abhilash • solo_traveller • ae
7
2026-08-02 • via Nuitee
M
melonchanyo • solo_traveller • nz
4
Pros:

Self bathroom and fridge

Cons:

not clean and not work heater

2026-08-02 • via Nuitee
M
meiklejohn • solo_traveller • nz
7
2026-07-25 • via Nuitee
S
steven • solo_traveller • nz
9
2026-07-25 • via Nuitee