Kiwi International Hotel

Hotels
7.5 (5342 reviews)
411 Queen Street , Auckland , nz

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Poor cleanliness
Rude service
Musty smell in rooms

Categories

Cleanliness
5.5
The room had hair on the pillows and a hole in the door, indicating poor cleanliness.
Service
8
Mixed reviews on service; some found staff friendly while others mentioned rudeness.
Location
9
The hotel is well located; close to amenities and convenient for first-time visitors.
Room Quality
6.5
Issues noted with room quality, including musty smells and incorrect bed arrangements.
Amenities
7
Basic amenities were present, but the lack of air conditioning and poor wifi signal were drawbacks.
Value for Money
8.5
Generally considered affordable for the location and basic services offered.
Food and Beverage
8
No specific mentions, standard quality for this hotel tier.
Overall Experience
7.5
Mixed experiences; satisfactory for budget travelers despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:35

Property Description

Central Location on Queen Street
Located in the heart of Auckland city, Kiwi International Hotel offers quality and affordable accommodation right on the iconic Queen Street. With easy access to restaurants, bars, transport stops, and entertainment spots, you'll be at the center of it all.

Convenient Amenities
Enjoy fully serviced and quiet rooms equipped with heating, work desks, and some with flat-screen TVs and private bathrooms. Take advantage of shared laundry facilities, a lounge area with TV, and a helpful tour desk for travel arrangements.

Easy Access to Key Attractions
Explore Auckland effortlessly with the hotel's proximity to key attractions like the theatres and nightclubs on 'K' Road, SkyCity, Skytower, the Viaduct, and Spark Arena. Plus, with an airport bus stop right outside, your travel convenience is ensured.

Book your stay at Kiwi International Hotel for a memorable Auckland experience.

Important information:

Please note that Kiwi International Hotel will take a photocopy of your valid photo ID upon check-in.

Please note that Kiwi International Hotel does not accept payments with American Express credit cards.

Please note that the breakfast available is continental.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 5342 reviews
Cleanliness: 5.5
Service: 8
Location: 9
Room Quality: 6.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 7.5
A
ankica • couple • es
9
2026-03-13 • via Nuitee
D
Dilip Natubhai • solo_traveller • in
7
We got double bed room, but it’s too small.
Pros:

Too old

Cons:

Stinky

2026-03-13 • via Nuitee
R
Romain Barthier • couple • au
10
Parfait
Pros:

Un très bon rapport qualité/prix, personnelles sympathiques, lit confortable et salle de bain très propre, chambre bien équipée, j’y reviendrai avec plaisir

2026-03-13 • via Nuitee
D
Ditzel • solo_traveller • ar
8
2026-03-12 • via Nuitee
J
Jack • couple • nz
10
2026-03-11 • via Nuitee
S
Sabine • solo_traveller • nz
8
Pros:

The hotel is very well located and easy to find. The staff are welcoming and polite, and the room is clean.

2026-03-11 • via Nuitee
C
Christian • solo_traveller • dk
5
2026-03-11 • via Nuitee
S
Shrestha • solo_traveller • au
7
2026-03-11 • via Nuitee
L
Lynley • solo_traveller • nz
5
Convenient and well priced- minus the bed bugs
Pros:

Great location and pricing
Friendly and helpful reception staff
Room appeared clean
Windows opened for fresh air

Cons:

99% sure that there were bed bugs
Did not sleep well
Was bitten throughout the night

2026-03-11 • via Nuitee
M
Melanie Jeanet • solo_traveller • co
5
Pros:

Que esta ubicado en el CBD.

Cons:

Encontre la puerta de mi habitación abierta dos veces y las luces encendidas. Cuando avise en Recepción ni siquiera me pusieron atención.

2026-03-11 • via Nuitee
A
Amy • family_with_children • nz
8
Pros:

Super close to venue of show we attended

Cons:

Jug & coffees etc provided but no washing up supplies provided,just had to rinse in bathroom sink

2026-03-11 • via Nuitee
G
Graham • solo_traveller • gb
7
Central location on a frequwnt bus route to downtown.
Pros:

Smooth checking in and attentive discreet room cleaning.

Cons:

A long walk to the men's showers.

2026-03-11 • via Nuitee
A
Aladdine • couple • wf
7
Passable
Pros:

Cet hôtel nous a surpris. Malgré les avis négatifs, nous avons particulièrement apprécier notre chambre, lit confortable, douche fonctionnel, les fenêtres ouvertes pouvant donner un bon air frais agréable. Personnel accueillant et agréable. Proche centre ville et nombreux restaurants. Nous recommandons ce logement.

Cons:

La porte de la chambre se fermer difficilement, heureusement qu'il y avait un petit loquet pour bloquer la porte car elle s'ouvrait toute seule.

2026-03-11 • via Nuitee
A
Anne-marie • family_with_children • nz
8
2026-03-11 • via Nuitee
I
Ian • solo_traveller • nz
8
2026-03-09 • via Nuitee
M
Marilyn • solo_traveller • nz
8
2026-03-09 • via Nuitee
K
Karel • family_with_children • cz
10
Pros:

Čaj a káva na pokoji. Paní recepční byla moc hodná, ubytovala nás ve 13.30, i když check-in je od 14.00. Na nic si nelze stěžovat, možná jenom, že brzy nad ránem venku nějaký náklaďák něco vykládal, což nás probudilo. Na recepci si můžete zakoupit adaptér a další různé věci.

2026-03-09 • via Nuitee
H
Harold • family_with_children • au
5
Pros:

Location

Cons:

Aged accommodation

2026-03-09 • via Nuitee
G
Gemma • solo_traveller • gb
8
2026-03-09 • via Nuitee
R
Robert • solo_traveller • au
8
Generally great
Pros:

Good value for accom so close to main centre

Cons:

Noisy fire doors woke me up regularly at night.

2026-03-08 • via Nuitee