ibis Auckland Ellerslie

Hotels
ibis
7.8 (1785 reviews)
72-112 Greenlane East , Auckland , nz

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Value for money
Cons:
Cleanliness issues
Small rooms
Parking charges

Categories

Cleanliness
7.28
Clean, but noted issues like hairs on the ceiling and missing towels.
Service
8.75
Staff friendly and helpful, especially at the bar.
Location
8.79
Great central location with easy access to amenities.
Room Quality
6.74
Rooms described as small and in need of renovations.
Amenities
7.77
Basic amenities present, but some issues with food quality.
Value for Money
7.73
Good value for the price, but had parking charges.
Food and Beverage
7.28
Breakfast was good, but meals in the bar were average and expensive.
Overall Experience
8.05
Overall good stay despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:58

Property Description

Convenient Location
Ibis Auckland Ellerslie is perfectly situated, just a short drive from both Auckland CBD and the airport. With attractions like ASB Showgrounds and Alexandra Park in close proximity, exploring the city is a breeze.

Comfortable Accommodation
Relax in our cozy rooms equipped with satellite TV and work desks, ensuring a comfortable stay for all guests. Plus, access to our gymnasium is included, allowing you to stay active during your visit.

Delicious Dining Options
Indulge in New Zealand cuisine at our on-site restaurant, offering take-away dinners for your convenience. Enjoy a drink at the Acacia Garden Bar or savor a meal at Acacia Restaurant, providing a variety of dining experiences.

Experience the best of Auckland at Ibis Auckland Ellerslie - book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for NZD 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1785 reviews
Cleanliness: 7.28
Service: 8.75
Location: 8.79
Room Quality: 6.74
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.05
J
Jamee solo_traveller nz
7
Cons:

Doors were really loud and we were woken up many times through the night by people coming and going

2026-04-17 via Nuitee
C
Clive couple au
7
2026-04-15 via Nuitee
B
Barbara solo_traveller nz
8
2026-04-14 via Nuitee
H
Hausia couple nz
8
Very good staff. All appeared calm and helpful
Pros:

Bed

Cons:

Car park

2026-04-12 via Nuitee
couple nz
9
2026-04-10 via Nuitee
R
raymond couple nz
8
2026-04-06 via Nuitee
H
Hoskin family_with_children nz
9
2026-04-03 via Nuitee
M
Michelle couple nz
2
Disappointing, cannot recommend the Ibis without a caution as above
Pros:

Breakfast - excellent
Bed - excellent
Room - see below

Cons:

We stayed 3 nights, and our room was never serviced. Not once. We ran out of towels heading in to our 3rd night - and had to beg for extras from Reception.

2026-03-31 via Nuitee
R
roe-tietjens family_with_children nz
1
Pros:

Not much

Cons:

Breakfast didn't turn up, key cards wouldn't work to get in our room and gin and tonic dearer than buying a bottle of gin

2026-03-30 via Nuitee
A
Antonio family_with_children au
8
Pros:

Clean room. Good breakfast. Friendly and helpful staff.

Cons:

Car park was way too small to accommodate all guests.

2026-03-29 via Nuitee
K
Kathryn solo_traveller nz
8
2026-03-28 via Nuitee
G
George Robert solo_traveller nz
10
Very comfortable stay that couldn't have been better.
Pros:

Room staff were very helpful and understood my situation.
Excellent fresh breakfast.

Cons:

Dinners could be freshened up a bit as compared with breakfast the dishes were OK but a bit tired for the price

2026-03-28 via Nuitee
L
Linda couple nz
10
Great stay - fabulous staff
Pros:

Excellent service, exceptionally clean, good value for money.
The room is small but as we’d stayed previously, this was expected. Staff went out of their way to be helpful, were very friendly and professional.

Cons:

Nothing

2026-03-28 via Nuitee
Z
Zoe couple nz
6
Not as expected
Pros:

The buffet breakfast was great. Staff were very nice

Cons:

Very dated and small rooms, limited facilities

2026-03-27 via Nuitee
K
Kirkpatrick couple nz
8
Pros:

Convenient and Clean

Cons:

Car parking when it’s busy

2026-03-26 via Nuitee
T
Trevor solo_traveller nz
6
Pros:

Departed at 4.30am

Cons:

Better drapes. The room kept be lite up with vehicles turning into Greenlane Road

2026-03-24 via Nuitee
S
Samantha couple nz
7
2026-03-19 via Nuitee
A
aikawa couple jp
8
全体的には、快適に過ごせました。
Pros:

駅から近い。
清潔。

Cons:

朝方、廊下で騒ぐ酔っぱらいが、私の部屋のドアを叩いたりして、うるさかった。
テーブルがなかった。

2026-03-17 via Nuitee
S
Scott family_with_children nz
3
Pros:

Location
Parking on site

Cons:

Lift not working and had no idea when it would be fixed, still wasn't working the next morning
Bad signage for doors to stir well to access room
Very dated hotel room, dated and dark hallways, but looks a modern hotel from the outside
Should tell customers parking is $20 + gst per night

2026-03-17 via Nuitee
L
Lucy family_with_children nz
7
Pros:

Location and restaurant

Cons:

Getting there in the traffic

2026-03-17 via Nuitee