ibis Auckland Ellerslie

Hotels
ibis
7.8 (1785 reviews)
72-112 Greenlane East , Auckland , nz

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Value for money
Cons:
Cleanliness issues
Small rooms
Parking charges

Categories

Cleanliness
7.28
Clean, but noted issues like hairs on the ceiling and missing towels.
Service
8.75
Staff friendly and helpful, especially at the bar.
Location
8.79
Great central location with easy access to amenities.
Room Quality
6.74
Rooms described as small and in need of renovations.
Amenities
7.77
Basic amenities present, but some issues with food quality.
Value for Money
7.73
Good value for the price, but had parking charges.
Food and Beverage
7.28
Breakfast was good, but meals in the bar were average and expensive.
Overall Experience
8.05
Overall good stay despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:58

Property Description

Convenient Location
Ibis Auckland Ellerslie is perfectly situated, just a short drive from both Auckland CBD and the airport. With attractions like ASB Showgrounds and Alexandra Park in close proximity, exploring the city is a breeze.

Comfortable Accommodation
Relax in our cozy rooms equipped with satellite TV and work desks, ensuring a comfortable stay for all guests. Plus, access to our gymnasium is included, allowing you to stay active during your visit.

Delicious Dining Options
Indulge in New Zealand cuisine at our on-site restaurant, offering take-away dinners for your convenience. Enjoy a drink at the Acacia Garden Bar or savor a meal at Acacia Restaurant, providing a variety of dining experiences.

Experience the best of Auckland at Ibis Auckland Ellerslie - book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for NZD 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1785 reviews
Cleanliness: 7.28
Service: 8.75
Location: 8.79
Room Quality: 6.74
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.05
S
Shayne couple au
9
Perfect
Pros:

Handy to Races and Ascot hospital
where I am for 4 nights

2026-03-06 via Nuitee
D
Darren couple nz
7
Pros:

Breakfast was excellent

2026-03-06 via Nuitee
L
Lyall family_with_children nz
6
Cons:

the lift wasnt working so had to take harry potter type stairs to the room , wasnt a good look.

2026-03-04 via Nuitee
K
Kathleen couple nz
9
Cons:

Only gripe was lack of parking but I realised we were there during the races, everything else was great.

2026-03-03 via Nuitee
H
HEATHER extended_group us
8
Not sure if will stay there again.
Pros:

Bed was good.

Cons:

At least heat the plates. Food was COLD.
Not a lot of options for a vegetarian. 4 nights but quality deteriorated regarding juices. Orange and apple juice not available for last 2 nights.
Tore skin on leg from rough finish of wood under desk.
Room cramped.

2026-03-02 via Nuitee
J
Jan couple nz
10
2026-03-01 via Nuitee
H
Holly family_with_children nz
6
Pros:

Location and restaurants on site

Cons:

The noise from other people staying, rooms are inadequately sound proofed, someone had to yell at them to shut up. The mini fridge was also on the brink and sounded like a 50 year old car that hadn't bees topped up with oil for 50 years. I had to pull it out to get it to stop so I couls go to sleep

2026-03-01 via Nuitee
P
Powell extended_group nz
8
Accomodation was good overall
Pros:

Room was good, bed comfy. Shower didnt drain properly, water was going on the floor in the bathroom. Breakfast was good lots of variety. Dinner buffet was good too, good selection of food. Loved the desserts station

Cons:

Parking could be explained better on the website. Arrived and was told first in first served

2026-03-01 via Nuitee
N
Nicolas solo_traveller gb
10
Highly recommended stay to visit Auckland!
Pros:

The hotel is very nice and clean, and also very near the main tourist attractions. I like the stay. the staff was very kind and their breakfast was delicious! It is a very highly recommended place to go.

Cons:

Is not really a bad thing, but when I went there, there was a big even taking place, so the lobby was quite full and it took some time for them to give me the room. But this was just a context thing. After that, they were extremely kind and efficient.

2026-02-26 via Nuitee
D
Dean family_with_children nz
10
Pros:

While the rooms are small the beds are very comfortable and the small bathroom has great shower pressure. Really all you need for the price paid.

Cons:

Nothing

2026-02-25 via Nuitee
J
Jody family_with_children nz
9
2026-02-25 via Nuitee
K
Kate family_with_children nz
8
Pros:

Location and friendly staff

Cons:

Price seemed a bit expensive compared to other times we have stayed

2026-02-25 via Nuitee
J
Janelle family_with_children nz
8
Pros:

Amazing breakfast

Cons:

Dinner wasn't great.

2026-02-25 via Nuitee
K
Kate family_with_children nz
8
Pros:

Location, cleanliness and friendly staff

2026-02-25 via Nuitee
C
Chris couple nz
8
2026-02-24 via Nuitee
L
Lucy family_with_children gb
9
A night in Auckland
Pros:

Staff were friendly and helpful. Our room had the best use of space for a bathroom that I've ever seen! Location for the airport (and links to public transport) are superb. And we were lucky enough to secure an excellent room rate.

Cons:

Nothing. It was all good.

2026-02-23 via Nuitee
H
Hsin Hsin couple tw
7
附設餐廳意外的還不錯,懶得找東西吃的話可以考慮
Pros:

沐浴用品非常好用
走路約15分鐘就有Woolworths超市跟24小時營業的麥當勞

Cons:

燈光昏暗、WiFi 網路訊號不佳

2026-02-23 via Nuitee
K
Kay family_with_children nz
6
Ok
Pros:

Staff friendly and helpful

Cons:

Requested twin beds in one room a week out of arrival date . On arrival room was king double so staff had to get house keeping to change the bedding arrangement.
Buffet dinner , food warm not hot .

2026-02-23 via Nuitee
C
Christine couple nz
10
Good location easy with public transport to and from the airport
Pros:

Great selection for breakfast, good variety of hot and cold food. Tables were cleared and reset quickly. There was always a staff member ready to help.

2026-02-22 via Nuitee
K
kevin couple nz
9
2026-02-22 via Nuitee