Star Hotel Chiang Mai

Hotels
7.9 (629 reviews)
36 Soi 4 Loikroh Rd., Changklan, Muang, Chiangmai , Chiang Mai , TH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location (near old town and night markets)
Helpful and friendly staff who resolve issues quickly
Clean and comfortable rooms for many guests
25m outdoor pool appreciated by multiple guests
Good value for money/competitive pricing
Convenient for walking to attractions and restaurants
Cons:
Occasional cleanliness problems including one report of bed bugs
Some rooms dated, noisy air-conditioning and lack of in-room safes/smart TVs
Breakfast choice can be limited for some guests
Pool maintenance issues reported (discoloration/clarity)
Limited or awkward parking availability
No clear room-service/reception phone or in-room menu in some cases

Categories

Cleanliness
7
Mixed reports: many guests describe the hotel as very clean and well kept, but several reviews report dirty rooms, a muffy odor in one room and one severe mention of beds with bed bugs, so overall cleanliness is slightly below average.
Service
8.3
Generally praised—staff described as helpful, cheerful and quick to resolve booking issues; some operational gaps (no clear room-service/reception phone) noted but overall service is a strong positive.
Location
8.8
Consistently highlighted as excellent—walking distance to the old town, night markets and restaurants; frequently cited as a major reason guests choose the hotel.
Room Quality
7.3
Rooms are spacious and comfortable for many, but several guests note dated rooms, noisy air-conditioning, lack of in-room safes or smart TVs and occasional odors, yielding a slightly below-target room quality score.
Amenities
7.8
Pool and basic facilities are appreciated (25m pool mentioned several times), but some guests report maintenance issues with the pool and limited in-room amenities, so amenities are generally positive but not outstanding.
Value for Money
8.3
Frequently described as good value and well priced for the location and facilities; a few guests felt improvements could be made but value remains a strong point.
Food and Beverage
7.6
Breakfast gets mixed but mostly positive feedback—several guests call it good or fantastic, while a number mention limited choices, so F&B is slightly above average but with some room for improvement.
Overall Experience
8.1
Overall positive stays reported: comfortable, well-located, friendly staff and a nice pool lead to many recommendations despite some cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:46

Property Description

Convenient Location:
Located in the heart of Chiang Mai, Star Hotel is just a 2-minute walk from the vibrant Night Bazaar Street, offering guests easy access to shopping and entertainment.

Comfortable Accommodation:
The spacious rooms at Star Hotel Chiang Mai - SHA Extra Plus are well-equipped with modern amenities including air conditioning, cable TV, and a minibar. Guests can also enjoy complimentary bottled water, tea/coffee making facilities, and luxurious bathrobes and slippers.

Delicious Dining Options:
Indulge in a culinary journey at the hotel's Ingfah Restaurant, where you can savor a mix of traditional Thai delicacies and international dishes.

Experience the perfect blend of convenience, comfort, and culinary delights at Star Hotel Chiang Mai - SHA Extra Plus. Book your stay now for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Location

Guest Reviews

7.9
Based on 629 reviews
Cleanliness: 7
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 7.6
Overall Experience: 8.1
D
David • solo_traveller • au
8
Staff were very helpful and considerate during my stay, the hotel location was good.
Cons:

There was no bar of soap provided in my room for washing. Only a single bottle of body wash in the shower to use for washing hands.

2026-09-18 • via Nuitee
G
Georgine • extended_group • nl
5
Teleurstellend. Wij gaan nu op zoek naar een ander hotel voor de volgende keer.
Pros:

Wij komen daar al jaren. Er is veel veranderd maar niet ten goede. Ontbijt teleurstellend. Douche koud water. Het personeel is wel top en de locatie ook.

Cons:

Heel veel

2026-09-18 • via Nuitee
D
daniel • couple • fr
8
Top
Pros:

Emplacement à côté du night market et à 10 minutes de Thae gate a pied
Personnel très serviable

Cons:

Moins aimé le petit dej. Pas à mon goût

2026-09-17 • via Nuitee
S
steve • solo_traveller • no
10
Pros:

Very central, next to Marriott, Mövenpick, Duangtawan Hotel and near the night market. Small shopping mall Pantip 2 minutes away. China Town possible to reach by foot. Breakfast for 2 persons for a good price option. Room was clean and there was a good room service. Reception and employees very friendly. Price for that area very effortable.

2026-09-12 • via Nuitee
K
khalid • couple • sa
6
جيده
Pros:

لا شيء

Cons:

وضعونا في المبنى القديم

2026-09-10 • via Nuitee
S
SydekumWiesenstetten • solo_traveller • de
8
Preis Leistung ok
Pros:

Sehr nettes Personal, sehr guter Zimmerservice und gutes Frühstück für den Preis.
Großer Pool, der bei uns aber leider Haare und Kleidung grünlich verfärbt hat.

Cons:

Der ausgeschriebene Fitnessbereich besteht aus 4 Geräten von denen nur 2 funktionierten.
Keine Steckdosen neben den Betten und wie oft in Thailand üblich eine seltsame Anordnung der Lichtschalter.

2026-09-08 • via Nuitee
P
Peter • couple • my
10
VALUE & COMFORT
Pros:

Location! Location! Location!

Breakfast was delightful.

Adjacent to all the night markets!

Cons:

The rain and water puddles... nothing about the hotel

2026-09-08 • via Nuitee
P
PunjabiUnicorn • solo_traveller • my
8
Will I come back? YES!
Pros:

I loved it here. I stayed for 15 days and it was extremely a comfortable hotel. The team of staff were super friendly and helpful. The most important thing was the location! About 17-20 minutes from the airport and super close to various cafes, restaurants and the night market. From the hotel, I would walk daily to the Phae Gate (Old City) and it only took me around 20 minutes of walk - super convenient! The Anusarn Night Market is just 5mins away (walking) from the hotel and there are legit good massage spots nearby with affordable price and best services (I tried the hot oil massage) at Areeya Rose which was 3mins walk from the hotel. I would definitely come back and stay here again and trust me - from someone who spent 15 days 14 nights at this hotel, the price and the location WINS! Easy to get Grab/Bolt as well. There are also many temples around within walking distance. Overall, I am satisfied and a big THANK YOU to the STAR HOTEL Chiang Mai team.

Cons:

Everything was good! Just a small hiccup where one of the elevator did not work but that was not a big problem because they still had another elevator.

2026-09-08 • via Nuitee
J
Jean Paul • extended_group • bi
10
Pros:

I loved it!

2026-09-07 • via Nuitee
S
Stephanie • solo_traveller • th
8
2026-09-01 • via Nuitee
H
Hathairat • couple • th
7
2026-08-29 • via Nuitee
M
Mirko • family_with_children • it
10
Rapporto qualità prezzo super, tutto ok
Pros:

Struttura molto ben posizionata vicino al mercato principale della città. Camere pulite e grandi. Ottima la colazione, la migliore incontrata in 30gg in Thailandia. Piscina piacevole. Personale gentile. Parcheggio comodo fronte hotel. Assolutamente consigliato anche per il rapporto qualità/prezzo

2026-08-29 • via Nuitee
A
Afik • couple • il
5
2026-08-28 • via Nuitee
R
Randall • solo_traveller • ca
8
Stayed 13 nights will definitely book this property next trip to chiang Mai
Pros:

Overall the experience is very good for the price I have stayed here about 4 times . It’s a budget hotel but you get a lot of value for the dollar staff are always friendly and fluent in English

Cons:

Everything was good nothing to complain about

2026-08-26 • via Nuitee
T
Timothy • solo_traveller • au
7
Pros:

Location

Cons:

Limited TV channels
The food

2026-08-25 • via Nuitee
V
viktor • solo_traveller • au
5
Pros:

Good price
Good location

Cons:

Having a room safe is hit or miss

One stay had a room safe
Another stay no room safe. Also no movie channels on there t.v system

2026-08-24 • via Nuitee
M
Monika • solo_traveller • de
8
Pros:

Die zentrale Lage am Nachtmarkt.Die flexible, lange Frühstückszeit.

Cons:

Aussicht am Pool ist nicht einladend.

2026-08-21 • via Nuitee
N
Neva • family_with_children • it
8
L’albergo è molto carino la posizione ottima, ma la pulizie vengono fatte superficialmente
Pros:

La posizione la grandezza della camera

Cons:

La mancanza di pulizia. Manca la colazione dolce

2026-08-20 • via Nuitee
N
Noe • family_with_children • mu
8
Très bien passé !
Pros:

Bon petit déjeuner ,chambre correcte et très au calme.

Cons:

Manque de variétés au niveau de fruits et viennoiseries au petit déjeuner.

2026-08-19 • via Nuitee
N
Niels • solo_traveller • nl
7
Prima hotel met goede ligging
Pros:

Locatie was top. Om de hoek bij avondmarkt en allerlei activiteit. Kamer bezat alle faciliteiten die nodig zijn. Lekkere bedden

Cons:

Alles oogt in eerste instantie als chique hotel maar alles op de kamer was slecht afgewerkt. Ook waren de algemene vertrekken sfeerloos en de communicatie met personeel slecht, al doen ze wel hun best..

2026-08-17 • via Nuitee