Country Inn & Suites by Radisson, West Valley City, UT

Hotels
•
Country Inn & Suites by Radisson Americas
6.8 (484 reviews)
3422 South Decker Lake Drive , West Valley City , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location for local attractions
Cons:
Cleanliness issues
Poor room maintenance
Subpar amenities

Categories

Cleanliness
4.94
Multiple reviews indicated severe cleanliness issues, with mentions of a flooded bathroom, dirt, and unpleasant smells.
Service
8.41
The staff was consistently described as friendly and accommodating.
Location
8.95
The location received positive feedback, particularly for being convenient for local attractions.
Room Quality
5.4
Several reviews mentioned issues with room cleanliness and maintenance, indicating it did not meet expectations.
Amenities
6.43
Amenities were often described as basic and sometimes poorly maintained.
Value for Money
7.39
Some perceived it as subpar value due to the condition of the hotel relative to its price.
Food and Beverage
6.94
Breakfast was occasionally enjoyed but often criticized for being of poor quality.
Overall Experience
5.91
Overall sentiment suggested disappointment due to various factors including cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:30

Property Description

Convenient Location and Transportation
Located just off Interstate 215 and a short distance from Salt Lake City International Airport, our hotel offers easy access and convenience with our complimentary area and airport shuttle services.

Relaxing Amenities
Unwind in our indoor pool or soak your worries away in our hot tub. Our rooms are designed for comfort and productivity, featuring amenities such as a coffee maker, work desk, and cable TV.

Complimentary Services
Start your day right with our daily breakfast buffet and stay informed with free daily newspapers. Additionally, our proximity to Valley Fair Mall and Rocky Mountain Raceways ensures there is always something exciting to explore nearby.

Book your stay at Country Inn & Suites by Radisson, West Valley City, UT for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 484 reviews
Cleanliness: 4.94
Service: 8.41
Location: 8.95
Room Quality: 5.4
Amenities: 6.43
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 5.91
A
Alexander • family_with_children • us
10
Was a great stay.
Pros:

Great location, the room was big and breakfast was great! Staff was always friendly and welcoming.

Cons:

During our stay they were putting in new carpets in. The loud banging of hammers during the day. Im sure the new carpets will look dashing

2025-12-11 • via Nuitee
L
Lisa • family_with_children • us
8
2025-12-08 • via Nuitee
K
Katelyn • family_with_children • us
10
2025-12-01 • via Nuitee
D
Desiree • couple • us
10
2025-11-28 • via Nuitee
H
Headley • extended_group • us
7
Over all it was. 8 out of 10. I was able to relax. Staff was super friendly.
Pros:

Loved that i didnt have to walk far to get on train...

Cons:

Not bad. But was a little blan , needed some flavor..

2025-11-17 • via Nuitee
D
Don • family_with_children • us
9
2025-11-15 • via Nuitee
S
Stevie A Manzanares • family_with_children • us
1
Very disgusted disappointed customer
Cons:

My bathroom toilet was broken and clogged, and flooded my entire bathroom the entire stay. Had to keep going to front desk for plunger, dry clean towels and trying to find the hotels maintenance guy so I didn't have to keep doing the hotels job and being covered in feeces, toilet water. Couldn't even shower because my entire bathroom floor was flooded and no shampoo. No conditionor. No body wash.,I only got 1 tini bar of soap the entire stay. Demanded a full refund on my hotel and deposit I was promised I would get both back in full. Let's see if they keep their promises my fridge didnt work at all.

2025-11-03 • via Nuitee
C
Chang Hsun • solo_traveller • tw
7
2025-10-28 • via Nuitee
E
elliottr162 • Couples
4
Unforgettable experience.
Pros:

Breakfast was good, receptionist was nice and helpful. The room was just nasty. Dust bunnies everywhere, boogers on the wall. Carpet and furniture was very worn out. Peeling paint, dirty walls. I will NEVER stay there again.

2025-10-16 • via Tripadvisor
T
tamaral341 • Family • Woodworth, Louisiana
2
Country Inn and Suites in West Valley, Utah
Pros:

The only nice thing I can say about this place is Stephanie, the girl that checked us in. She was very nice. First thing was the TV. It didn’t work. There was no stopper in the sink in the vanity did. The tub had no stopper either. The control on the tub/shower leaver was broken. Half the water went through the shower head, the other half came from the faucet itself. The beds were ok. The breakfast was horrible. We ate before 7am. The omelettes were cold and dry. Like they had set there for hours. The sausage patties were also not good at all. My husband usually loves them, but he couldn’t eat these. So, I would definitely not recommend this hotel. The price was ok. I stayed at a Country Inns and Suites in Bothell WA four nights October 2. It was wonderful. No comparison for this one. This one in West Valley is old and run down.

2025-10-14 • via Tripadvisor
P
Pehton • family_with_children • us
5
2025-10-14 • via Nuitee
C
Connie
6
Pros:

Toilet didnt work correctly. The desk Clerk placed a work order as soon as i told her about it.
Needs cleaned much better.

2025-10-11 • via Nuitee
J
John • family
10
Pros:

Great location, quick access to the I215. We stayed here on a drive through SLC heading to Las Vegas. Cheap enough for the one night without going super budget. Staff were super friendly. Breakfast was actually pretty good.

2025-10-10 • via Nuitee
P
Pablo • family
10
Pros:

Great

2025-10-09 • via Nuitee
N
NINA • couple • us
7
Decent
Pros:

Close to maverik center.
Breakfast is always good.

Cons:

Extremely loud. You could hear everything. Traffic, neighbors, people at the bar.
The room was very cold, even with the heater on.

2025-10-07 • via Nuitee
M
Melissa • couple • us
3
Never again
Pros:

The location was great for the concert we were attending and for food locations.

Cons:

I felt like paying so much for a one night stay would have meant a nice room in a nice hotel. It was really run down and felt sketchy. There were hairs all over the bathtub, some weird big red stain on the floor, and the chair was so disgusting (covered in crusty white spots and wet stains) we were scared to touch it or have our things close to it. I got the king suite with jacuzzi and it was really disappointing. We did use the jacuzzi after using hot water to clean it out but we did NOT turn the jets on.

2025-10-07 • via Nuitee
A
Andrew
6
Pros:

Location was good. Crap in vending machines.
Rooms and common areas pretty worn out and rough around the edges, literally. Paint peeling, trim coming loose, dead bolt inoperable.
Price point high for mid-week October.

2025-10-06 • via Nuitee
M
Miranda • partner
6
Pros:

Our room had an awful smell to it when we arrived, and there were sauce (?) spills on door handles and sink knobs. It was weird, like it hadn’t been cleaned besides the bedding and trash. The hotel room was spacious and the bed was nice though.

2025-10-06 • via Nuitee
M
Miriam • couple • us
9
2025-10-06 • via Nuitee
K
Kamryn • partner
6
Pros:

When we first arrived I was told I had to leave a $100 incidental deposit which I am fine with leaving a deposit but that much for a rundown hotel 1 night stay was crazy. Then when we got into our room the furniture and carpet was stained, and the toilet tank was unstable and almost came fully off. The lady at check out was nice and super apologetic which I appreciated but I was mostly peeved by the $100

2025-10-06 • via Nuitee