Cocotiers Hotel – Mauritius

Hotels
6.8 (303 reviews)
Royal Road, Baie du Tombeau , Port Louis , mu

Free

Facilities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Beautiful location
Cons:
Cleanliness issues
Inconsistent service
Room discomfort

Categories

Cleanliness
4.1
Several reviews mentioned dirty rooms, smelly towels, and poor hygiene.
Service
8.06
Most reviews highlighted friendly and helpful staff, though a few noted poor service experiences.
Location
8.1
Positive comments on proximity to the sea and scenic views, despite some limitations.
Room Quality
5.06
Complaints about small, uncomfortable rooms and issues like broken soap.
Amenities
7.09
The pool and included activities were appreciated but with some minor complaints.
Value for Money
7.05
Reviews indicated fair pricing for location and services, despite some issues.
Food and Beverage
8.09
Overall positive sentiment regarding food quality, although there were some issues with service.
Overall Experience
6.87
Mixed reviews; strong points in service and food, but notable cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:44

Property Description

Beachfront Paradise

Tropical Oasis: Surrounded by lush tropical gardens, Cocotiers Hotel offers a serene escape for guests looking to unwind and relax. The beachfront location provides stunning views and a tranquil atmosphere.

Relaxation and Recreation: Guests can take a dip in the heated outdoor pool or lounge by the poolside terrace while enjoying a refreshing drink. For those looking for more active pursuits, the hotel offers a variety of activities including snorkeling equipment and a games room with billiards, ping pong, and darts.

Delightful Dining and Entertainment: Start your day with a delicious breakfast at the charming restaurant with its stone walls and open design. In the evening, unwind with a cocktail at the bar overlooking the lagoon. Whether you seek relaxation or entertainment, Cocotiers Hotel has something for everyone.

Book your stay now to experience the perfect blend of relaxation and excitement at Cocotiers Hotel!

Important information:

Please note that there is a supplement for a mandatory gala dinner on 24 December:
EUR 65 per adult and EUR 35 per child (Up to 12 years old)

Please note that there is a supplement for a mandatory gala dinner on 31 December:
EUR 75 per adult and EUR 40 per child (Up to 12 years old)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 303 reviews
Cleanliness: 4.1
Service: 8.06
Location: 8.1
Room Quality: 5.06
Amenities: 7.09
Value for Money: 7.05
Food and Beverage: 8.09
Overall Experience: 6.87
S
Sala solo_traveller fr
1
Pros:

Rien du tout

Cons:

Je n'ai appréciée car l'hôtel est vraiment dégueulasse

2026-06-05 via Nuitee
F
Fabrice solo_traveller re
3
Pros:

La piscine

Cons:

Les chien errant toute la journée et nuit qui aboie tout le temps , bac a touche salle. Manque d'éclairage dans les chambres, télévision inapproprié pour une chambre d'hôtel Manque de chaîne tv.

2026-06-01 via Nuitee
U
Urmeela couple mu
8
Good
Pros:

Heated pool is excellent

2026-06-01 via Nuitee
R
Rogers solo_traveller za
6
Pros:

The view from the hotel is great and the atmosphere was good

Cons:

Our room wasn't cleaned properly, the breakfast was fairly served

2026-06-01 via Nuitee
P
Patrick solo_traveller gh
8
Pros:

Location

Cons:

Food and the fact that their rice dishes was one way

2026-05-28 via Nuitee
S
Sergei solo_traveller by
8
2026-05-28 via Nuitee
P
Patrick solo_traveller gh
8
2026-05-28 via Nuitee
C
Charlotte solo_traveller za
3
I left after the first night.
2026-05-27 via Nuitee
F
Florence Paridzirai solo_traveller zw
6
2026-05-26 via Nuitee
J
Jonathan solo_traveller gh
5
2026-05-25 via Nuitee
S
Sharmila extended_group mu
7
2026-05-21 via Nuitee
N
Neville extended_group in
4
Good location just for stay
Pros:

Location

Cons:

Staff behaviour towards guest .

2026-05-20 via Nuitee
J
Josephine solo_traveller ke
5
Pros:

location

Cons:

staff and food

2026-05-19 via Nuitee
V
Vydelingum solo_traveller mu
1
Pros:

Rien car je ne suis pas resté.

Cons:

Les draps étaient tachés de sang et d'autres tâches.
On m'a proposé une deuxième chambre, c'était sale aussi.
Pas de lumière.

Je ne suis pas restée et j'ai demandé un remboursement.

2026-05-16 via Nuitee
N
Nouriati solo_traveller yt
4
2026-05-15 via Nuitee
B
Bhavish solo_traveller mu
10
Pros:

Peaceful environment, nice deco

Cons:

The door was not opening easily.
Toilet was dirty.

2026-05-09 via Nuitee
A
Adrianne solo_traveller re
10
2026-05-07 via Nuitee
Z
zaynah couple ae
2
Déçu de la qualité de service
Pros:

Vue sur une petite plage avec les bateaux et proche de l’autoroute et du côté nord de l’île

Cons:

Le personnel sont pas très accueillant. J’ai fais une demande pour décorer la chambre le 30 avril pour mes noces rien n’a été pris en compte. Sur booking le petit dej est à 10 euro quand je me rend au resto on m’annonce 1200rs qui fait 21euro. Tout le contraire et quand je demande la réception on m’annonce la réception n’est pas ouvert a 7hr du matin🤨. Le jour de mon check out mon mari dépose la clé et un mec lui dit monsieur vous êtes pas mauricien il y’a un touriste taxe à payer. Je le dis je suis mauricienne et j’ai fais la réservation. Il ose me dire vous avez une preuve alors que le jour du check in j’ai tout soumis. Pourquoi attendre le dernier jour pour nous questionner. C’est vraiment un manque de professionnalisme. Je souhaite à souligner que nos 3 nuits ont été horrible impossible de dormir vue la qualité du matelas sur le lit.

2026-05-02 via Nuitee
J
John 974 solo_traveller re
8
Séjour cocotier
Pros:

L emplacement est très bien proche de bus pour des déplacements très peu cher la piscine est très agréable

Cons:

La wifi est inexistante les chambres sont petites et peu confortables.

2026-04-29 via Nuitee
A
Abdoulhakime couple fr
4
pas satisfait
Pros:

Le paysage

Cons:

Le wifi et la télé ne fonctionnaient pas. La place est vraiment médiocre. La cuisine est nul

2026-04-29 via Nuitee