Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.55
Several reviews mentioned that cleanliness was lacking, with complaints about dirty rooms.
Service
8.85
Friendly staff mentioned in multiple reviews, contributing positively.
Location
8.55
Good accessibility to the beach and nearby cities noted across different reviews.
Room Quality
7.85
Some complaints regarding noise and issues with room features.
Amenities
8.25
Pool area, transport facilities, and restaurant services were generally appreciated.
Value for Money
8.05
Recognized as good value, particularly for access to transportation and meals.
Food and Beverage
8.05
Breakfast and dinner quality had mixed reviews but overall satisfactory meals were noted.
Overall Experience
8.45
Overall experience reflected positive sentiments despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:39

Property Description

Luxurious Accommodation with Stunning Views

Unwind by the Pool and Beach
Enjoy the outdoor pool with a pool-side bar and ample sun-bathing space. Just 300 meters from the sandy beach, Castro Hotel offers the perfect blend of relaxation and seaside fun.

Delightful Dining Options
Indulge in Greek and International cuisine at Maxim restaurant, complemented by refreshing drinks and cocktails by the pool-side. A culinary experience that will leave your taste buds wanting more.

Convenient Location and Amenities
With free WiFi throughout, private balconies, and essential room amenities, Castro Hotel ensures a comfortable stay. Only 5 km from Heraklion city centre and in close proximity to bars and restaurants, your stay promises both convenience and leisure.

Book now and experience the perfect getaway at Castro Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sat, Nov 1, 2025 until Fri, Apr 10, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Fri, Apr 10, 2026
Bar is closed from 2026-04-10 until 2025-11-01

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 265 reviews
Cleanliness: 7.55
Service: 8.85
Location: 8.55
Room Quality: 7.85
Amenities: 8.25
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.45
A
Anthony • family_with_children • fr
9
2026-01-19 • via Nuitee
S
SANDRINE • extended_group • fr
8
Très bon séjour
Pros:

Tout était très bien petit déjeuner, dîner, chambre, climatisation sa c est super!!! personnels...etc..

Cons:

Salle de douche petite mais bon on ne vit pas dedans c est un tout petit détail..et dommage qu il n y ai pas de machine à laver dans l hotel .

2026-01-19 • via Nuitee
M
Maryline • extended_group • fr
8
Pros:

hôtel pas très loin de l 'aéroport et pas très loin de Héraklion, le restaurant était très bon , certainement le meilleur du quartier . Accueil du staff correct

Cons:

le parking est un plus lorsque l 'on a une voiture

2026-01-19 • via Nuitee
αντώνης • solo_traveller • gr
10
2026-01-19 • via Nuitee
J
James • couple • gb
8
2026-01-19 • via Nuitee
J
Julia • couple • fi
6
2026-01-19 • via Nuitee
I
Iurii • family_with_children • pl
9
2026-01-19 • via Nuitee
Y
Yona • family_with_children • il
10
2025-11-17 • via Nuitee
F
frederic_ • couple • gr
9
2025-10-31 • via Nuitee
A
AMELIE • couple • ch
8
Pros:

Freundlicher Empfang bis spät in die Nacht
Leckeres Frühstück

2025-10-16 • via Nuitee
A
Arnou • couple • fr
9
2025-10-15 • via Nuitee
C
Carmen • solo_traveller • ro
7
2025-10-12 • via Nuitee
S
Stavroula • family_with_children • gr
10
2025-10-12 • via Nuitee
S
sylvain • couple • fr
7
Bien mais quelques améliorations possibles
Pros:

L’emplacement vis à vis de la ville et de l’aéroport. La proximité de la mer

Cons:

De devoir faire son lit en arrivant. Le petit déjeuner pourrait être plus élaboré

2025-10-11 • via Nuitee
S
sylvain • couple • fr
7
Bien mais quelques améliorations sont possibles
Pros:

La facilité de joindre le centre d’Heraklion et l’aéroport. La proximité de la mer.

Cons:

De devoir faire son lit en arrivant. Petit déjeuner mériterait d’être plus élaboré.

2025-10-11 • via Nuitee
I
Iveta • solo_traveller • cz
8
2025-10-10 • via Nuitee
A
Agnė • extended_group • lt
7
Pros:

It was in a good location and the room was clean.

Cons:

The other people staying at the hotel were very loud at late hours…

2025-10-06 • via Nuitee
A
Aroa • couple • es
8
2025-10-05 • via Nuitee
J
jordi • family_with_children • es
5
2025-10-02 • via Nuitee
W
Wolfgang • family_with_children • de
8
Pros:

Excellent Breakfast, very friendly staff, well maintained pool area. Excellent restaurant Maxim is part of hotel. Very good bus connection to Heraklion, the airport and other cities.

Cons:

Refrigerator very old and noisy in room, needed to turn it off at night. Bathroom water dripping.

2025-10-02 • via Nuitee