Hotel Koukouras

This hotel is not ocean front and most importantly it was UNSAFE! So UNSAFE that we left few day’s earlier and did not get a refund.

Workers were rude, AC not working, and room was very dirty.

Would never go back and unsafe for females.

Ein schönes ruhiges und sauberes hotel mit sehr freundlichen Personal.

We had an amazing time at the hotel. The staff are wonderful and always ready to help. I was very concerned about bedbugs but they showed me official certificates and offered a doctor for my son that had mosquito bites. The hotel is clean and has the perfect location. The mini golf in front of the hotel that is not a part of the hotel was also cozy and great place. You have everything around you and the beach is also wonderful. Thank to the amazing staff at the bar, cleaning and reception.

This Hotel is very nice, the location is perfect less than 5 min away from the beach, the apartments are comfortable , equipped well and very clean. The receptionist Julia is very friendly, helpful and professional, she was always there to help us with everything that we need.
The pool is very clean and tidy with very friendly atmosphere because of the pool bar and the staff Maria and Flori , those guys are the friendliest people that we ever meet, the service that are providing is 10 stars , the breakfast was very delicious , the cocktails and all the drinks and food were served very professionally and with friendly smile. We never gonna forget you guys , you made our holiday amazing, with your high standards of professionalism and friendly hospitality every day .
FRIENDS FOREVER.
We miss you Maria and Flori , we wish you all the best, see you next year definitely in the best pool bar in Stalos.
We are strongly recommend this hotel for holiday 10/10 , pool 10/10 , pool bar 10/10, Hospitality 10/10 …….

Hugs from London
Goran

The view from the apartment was great! Right next to the beach.

Very little is ok about this hotel. We had two extremely uncomfortable nights here and a lot of issues with the ignorant and obnoxious hotel management. The location is ok. The pool is alright but over chlorinated and has a drunk barman that turns up at 10am pours himself beers and stares at everyone!
We’ve had a really terrible time at this hotel, their customer service it’s exceptionally bad.

Upon arrival, we got a hand written note in reception for which room we were in. In the room no welcome, ac instructions, no wi-fi password. The room was dated like they invested any money in them since the 1980’s, beds were hard and noisy, very little kitchen equipment, a bathroom that flooded when you had a shower and a very noisy and smelly toilet. However these issues weren’t even our main problem

The apartment only had one ac unit that was old and ineffective in the living area and no ac unit in the bedroom. The bedroom had a low lying window that was open and had a 20
metre drop onto concrete. DO NOT BRING KIDS TO THIS HOTEL. There was no fly net or safety screen. As a protective father with an adventurous 3 year old son this scared me. We had two very hot and uncomfortable nights here before leaving.

We raised our concerns with the staff but they were uninterested, on the 3rd day we spoke with the receptionist who said they will give us a refund for our remaining nights. However, this was a lie. Booking . com spoke with the manager who denied all knowledge of my complaint and that i had been assured a refund. Since this time they have continued to refuse to refund one and completely uninterested in making any changes. The room was boiling hot, no ac in the bedroom and a very unsafe window for kids, i would not go near this hotel and wouldn’t be surprised if it closed in the not so distant future because of poor customer service and unsafe environments. Disgusting

Me and my girlfriend checked in this hotel 24.09.2023. After one night I noticed bite marks and so on. After Inspection I found marks of bed bug feces. Hotel has no active reception, so we had to stay the room overnight. In that night I had confirmation on my suspicion when I saw one bed bug in the white sheet. What makes this gross is that the owner said that they tried to poison them out 20 days ago (not sure if true) Even though one time poison isn’t enough. In the third night they said that we had to remove all our belongings from that room and bring them to new room. Not Acceptable, we covered them in plastic and left in reception. It was weird, it’s like the owner didn’t care and wanted to rent out the room anyways. So, in the following morning I saw cleaning lady carrying a new mattress to the room and magically the exterminators “report” said that there were no bed bugs, the room was instantly occupied with new residents. We had been told that pest control would arrive not sooner than the following morning. There’s no time to do full inspection in an hour. We have experienced significant financial losses already and the holiday is only halfway through.

It feels like the owner knew about the bed bug problem beforehand and just wanted to make more money rather than get rid of the problem. For the sake of your mental wellness, avoid at all costs. I will share this to every outlet available.

No one was ever at the front desk, they just left my room keys on the counter. I did not have AC for almost 2 days. No customer service at all!

Huoneiston siisteys ja taso tuotti pettymyksen, ei vastaa millään tavalla esittelyn valokuvia. Kuvat otettu rannalla sijaitsevasta uudemmasta rakennuksesta kun taas itse huoneisto oli selvästi vanhemmasta rakennuksesta tien toiselta puolelta. Vain uima allas kuvat näyttäisi olevan sieltä otettu. Kuvat kannattaisi ehdottomasti päivittää sillä hotelli valinta perustuu pitkälti niihin joten pettymys on väistämätön. Huoneistojen sisustus todella ankea. Vaatekaappia ei voinut edes avata sieltä tulevan vahvan homeenhajun takia. Ilmastointi ei automaattisesti kuulu huoneistoon vaan se täytyy erikseen hakea respasta silloin kun siellä sattuu joku olemaan. Meillä ensimmäinen yö +30 asteessa hikoiltiin ilman koska ketään ei ollut sisään tullessaan vastaanottamassa. Avaimet odotti ovessa, ikkunat auki tuuletustarkoituksessa mutta hyttysiä sisällä niin paljon. Sisään mennessä tunkkainen kuumuus ja homeen haju oli päällimmäiset fiilikset. Ilmastointi auttoi näihin. Koko hotellin yleisilme ja kunto 80 luvulta. Julkisivua siistitty.

Very nice view from our balcony. We stayed at the Lia apartments in front of the beach. The hotel area around the apartments were very Nice, with a little garden in the back, and a fountain in front of the hotel.
We had some trubble getting in contacts with the hotel per. e-mail before we came.
Bur we got help and answers when we called them on the phone.
Very friendly and helpfull staff, and a pleasent atmosphere.
We are a family with small children and this was a very good hotel choice for us 😊

Stayed here as a group of 4. 2 on ground floor, 2 on upper floor, self catering. Our room was basic but suited our needs. Swimming pool was cleaned every day and all staff friendly. Air conditioning was fantastic very cold. On our balcony we had a clothes horse which was very handy. Bar men were very nice and friendly. Would stay here again.

One of the best places to stay in Stalos

Die Unterkunft ist der Kategorie entsprechend. Die beiden Schlafmöglichkeiten im Wohnraum sind nur bedingt tauglich. Das Frühstück hätte etwas umfangreicher sein können. es fehlte frisches Obst und vor allem eine größere Brotauswahl. Super war die Nähe zum Strand Seaside.

For the price, this hotel is incredible. I was moved into another building which backed onto the beach.

The hotel is very outdated, especially the bathroom looks like disgusting. Air conditioning for extra price, don't even try to survive without it.
Breakfast was same every day, some basic buns, hard-boiled eggs amd some sweet pastry. No effort was put on it.
Reception basically doesn't exist. One day local school kids came to the hotel to chill and swim after school but as no one from the hotel workers was there nothing happened.
Pools are okay.
The only positive thing was cleaning, cleaners did their best but it doesn't help with the terribly old rooms and furnitures.

I recently travelled here with my partner and we were absolutely devastated when we arrived. Our flight was originally delayed by two hours so we only arrived to our hotel around 1am, the driver of the bus did not even know the location of the hotel and kept driving around in circles, he then began to get annoyed that he could not locate our hotel and told us to leave the bus and that it was "somewhere here" thankfully we could google map it and it was a short walk away, however it was dark and we had to walk down dark alleyways to get to the hotel. when we arrived we expected to check in with the "24 hour reception" however we soon came to realise this was a lie. I began to ring the receptions phone number but there was no answer, i then decided to go on to the hotel website and there was a personal phone number, i rang this and a woman answered and told me there was a note left on the main door for us, on the note was our names and directions to our room with "key left in the door" on the bottom. I understand that Greece is a safe place but i absolutely do not agree with leaving your room keys in the front door and a note for anyone to see directing them to it!! When we found our room and entered we were both extremely disappointed. The pictures we had seen online were absolutely nothing like the room we were given, the room was extremely small to begin with, there was a very small tv in the room with a half functioning tv remote stuck to the wall although this didnt matter as there was no operating channels on the tv anyway. The room was extremely humid and we tried to turn on the aircon, which we later found out you have to pay an additional cost for, the shower did not work and after being delayed in the airport and a 4 and a half hour flight this is all we wanted. The water would not turn on and when it finally did after numerous attempts the water was freezing cold. After this you can imagine how we were both feeling, we decided to just relax and watch a movie before bed in hopes of feeling a bit better, it was then we realised that the wifi was password protected and because the "24 hour reception" was closed we never got the password, due to the location of the hotel there was also no reception so we couldnt even use our mobile data. We decided to just go to sleep and that we would no longer be staying at this hotel. I would not consider myself or my partner to be hard to please but going on a foreign holiday to relax and not being able to watch a movie at night or even being able to have the luxury of a hot shower was enough to make us up and leave after one night. The following morning we got to get up and have an actual look around the hotel before leaving, just outside our room was the pool that was quite dirty and there was open holes in the ground that had plastic chairs shoved into them to stop anyone from falling into them, we do not have kids ourselves but we did see kids around the pool and this is completely unsafe for them. The "games area" consisted of a football table and a pool table, both had covers over them held down by rope so you could not use them. The breakfast options was one table covered with different types of cereal and fruit, there was no hot food options. We waited around in the "24 hour reception" yet again and nobody seemed to be there, we had to walk around the hotel to find a cleaner to ask her to contact her manager as they were not answering the phones. The manager was completely unhelpful and did not seem to care that we wanted to leave after just one night at her facility. She informed us that she had just been at the hotel 30 minutes prior to us calling and that the shower water was warm, we however had been standing at the reception area for 40 minutes prior to this phonecall and did not see anyone come in once. She offered us a different room and said we would absolutely not be getting a refund, we politely declined and explained the reasons for us leaving, we told her the pictures she has on the internet are nothing like what the rooms actually look like and she suddenly found it hard to understand our english, even thought the whole phonecall previous to this she understood us perfectly. We informed her that we would be leaving straight away and she asked us to leave the keys at the reception and that was it, no apology. There was also a letter and a set of keys left at reception for another family coming to stay, god knows how long they were sitting there. The fact that they leave the keys out for you with a sheet with directions just shows how often they are actually at the "24 hour reception". I have never left a bad review for anywhere before but this hotel completely ruined the first night of our holidays, if you want a hotel with no receptionist, rust in your broken shower that only works the odd time with freezing cold water, a room with no aircon and no functioning tv and a pool with holes in the ground and plastic chairs stuffed into them then this is the hotel for you. I am absolutely disgusted that we didnt get a refund as we only could bare to stay one night and then had to pay for a new hotel which you can imagine was not cheap. We booked through love holidays and i will also be sending them an email, if you are booking through love holidays please do not let them send you to this hotel it is absolutely terrible!!

When we arrived in the afternoon, nobody at reception, there was a note for us with the keys, found our room, rooms were spacious, clean, but under equipped, only 3 cups and 2 forks for a family of five. there was no information in room about wi-fi code etc.
The following morning there was someone at reception so found out what we needed to know . The main problem at this hotel is no bar or pool bar open so cannot get a drink even though holiday was advertised as having these bars , have to go to supermarket at bottom of the road for a drink. For quite a large hotel there was never anybody around if you had a problem or wanted information., shame as it was quite a nice hotel

Very good and helpful communication with the owner.

Great location,due to the pandemic nobody on reception no bar open very quiet but we thought overall it was a lovely clean small hotel rooms all close, pool was great very deep !
Make sure you ask for air con !! The lady at reception didn’t tell us and we had to spend 1 night withought it it was a horrible nights sleep, 37 degrees
We got this hotel cheaper on booking.com which made it seem a bargain really for 3 nights cleaned 3 days out of 4 one being a Sunday
Supermarket at the bottom of the street
Great stay
Make sure you go to FRIENDLY FOR A GYROS !!

Loved the cleanliness and location! Would prefer a shower curtain over a drain but its efficient for size!