West Inn & Suites

Hotels
9 (562 reviews)
4970 Avenida Encinas , Carlsbad , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Great Location
Spacious Rooms
Good Value
Cons:
Jacuzzi broken
Not enough cookie service hours

Categories

Cleanliness
9.14
The majority of reviews mention clean rooms and facilities, emphasizing high cleanliness.
Service
9.11
Many reviews commend the friendly and accommodating staff.
Location
9.15
Multiple reviews highlight the convenient location near the beach and other attractions.
Room Quality
9.1
Several reviewers mention spacious and comfortable rooms.
Amenities
8.13
The presence of amenities is noted positively, though some mentioned that the jacuzzi was broken.
Value for Money
9.09
Guest reviews reflect good value, especially with the complimentary breakfast and parking.
Food and Beverage
9.14
The breakfast buffet received rave reviews, with a wide selection of food.
Overall Experience
9.11
Overall positive sentiments with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:54

Property Description

Luxurious Amenities and Convenient Location

Spacious and Well-Equipped Rooms

Delicious Dining Options

Experience comfort and convenience at the West Inn and Suites in Carlsbad, California. Just 2 miles from Legoland, our hotel offers a range of luxurious amenities including an outdoor pool, jacuzzi, gym, and business center. Each room is equipped with a flat-screen TV, free Wi-Fi, microwave, refrigerator, coffee maker, and safety deposit box. Indulge in delicious dining at Bistro West for pizza and sandwiches or West Steak, Seafood and Spirits for cocktails and American cuisine. With Palomar Airport only 4 miles away and the San Diego Zoo a short drive, our hotel is the perfect choice for your next stay. Book now for an unforgettable experience!

Important information:

The the resort fee includes:

- Parking (above ground and below)
- WiFi
- Shuttle service (up to 5 miles around the property)
- Beach amenities (chairs, towels, umbrellas, boogie boards and sand toys)
- Cookie hour every night from 20:00-21:00 in the lobbyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 562 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
M
Matt • couple • us
9
Our stay was great. Break included, amazing bed! Close to the beach.
Pros:

Bed and location were great. Big room. Good breakfast

Cons:

Everything was good

2026-03-27 • via Nuitee
D
dion • couple • us
3
The anniversary weekend stay was dissappointing for me and my partner.
Pros:

space of room

Cons:

The ac didn't work and we were very hot throught the entire night, causing to have to checkout early. We called the front dest for help, but they said they were the only ones on staff and maintnenance didn't come on duty for another couple of hours. It was unacceptable and would like to get compensated for the inconvenience. I

2026-03-23 • via Nuitee
R
Richelle • solo_traveller • ca
8
Pros:

Breakfast was good. Rooms and hotel felt very clean

2026-03-21 • via Nuitee
S
Steve • couple • us
10
Pros:

Was very happy with the facility.

2026-01-20 • via Nuitee
D
David D. • couple • us
10
2026-01-19 • via Nuitee
S
Scott • solo_traveller • us
8
2026-01-15 • via Nuitee
C
Chutima • family_with_children • us
10
Pros:

Big and clean room, good price and location. Cookies and milk complementary from 8p to 9p is great!

Cons:

None

2026-01-09 • via Nuitee
E
Edgar • couple • us
10
2025-12-25 • via Nuitee
K
Katherine • couple • us
9
2025-11-28 • via Nuitee
A
Alex • couple • us
8
2025-11-23 • via Nuitee
K
Katelyn • family_with_children • us
10
Would definitely return!
Pros:

Very comfortable facility. Rooms are spacious and clean. Location is great - short walk to the beach. Staff is very friendly. I had my dog and there is lots of grass around for quick and easy potty breaks. Also - there's a really nice full service gas station with great coffee just across the parking lot.

Cons:

I wish the cookie and milk service was extended until 10 or 11 PM.

2025-11-03 • via Nuitee
Z
Zachery • couple • us
10
2025-10-29 • via Nuitee
S
Stella • partner
8
Pros:

Hotel staffs were friendly. The room and bed were fine and comfortable. The continental breakfast was typical like scrambled liquid eggs, bacon/sausage, waffle maker and standard bread selection. we like the coffee a lot.

one suggestion is about the fitness room and the pool. The fitness equipment were broken, rusted and showed being neglected. Pool was not heated to use.

2025-10-12 • via Nuitee
H
Hector • couple • us
10
Great
Pros:

Nice

Cons:

Price

2025-10-09 • via Nuitee
K
Ki
10
Pros:

Been staying here for years and it’s always been a good place.

2025-10-09 • via Nuitee
A
Amber • family_with_children
10
Pros:

Being located right next to the freeway, I was very worried that it would be loud. However, once inside the building it was VERY quiet. Our room was clean and cozy. We will definitely stay again in the future.

2025-10-08 • via Nuitee
M
Myron • family
10
Pros:

Clean rooms, customer service was top notch. Would highly recommend stay. 4++++ suite.

2025-10-08 • via Nuitee
B
Beth
10
Pros:

Room was immaculate. Staff were all friendly and welcoming. Appreciated the parking. Breakfast area was so clean and there was a wide array of choices.

2025-10-06 • via Nuitee
L
Les • couple • us
9
2025-10-04 • via Nuitee
S
Shaunn • partner
10
Pros:

Hopefully on my next stay the jacuzzi will be working, other than that I was extremely satisfied with my stay here. Very clean and comfortable room.

2025-10-03 • via Nuitee