Hotel Marco Polo by Nexta

Hotels
7.5 (1707 reviews)
Avenida Sant Antoni, 36 , La Massana , ad

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Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Good Location
Friendly Service
Cons:
Cleanliness Issues
Outdated Rooms

Categories

Cleanliness
5.75
Numerous mentions of unclean rooms and dirty sheets indicate poor cleanliness.
Service
8.75
Generally good service mentioned in several reviews.
Location
8.25
Centrally located, with good access noted in reviews.
Room Quality
5.75
Negative feedback about room size, comfort, and outdated facilities.
Amenities
8.25
Standard amenities provided, but some reports of insufficient offerings.
Value for Money
7.75
Some value for price noted, but concerns about room quality detract from overall value.
Food and Beverage
7.25
Mixed reviews on food quality and variety.
Overall Experience
8.25
Overall mixed experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:56

Property Description

Convenient Location near Vallnord Ski Resort
Hotel Marco Polo in La Massana is the ideal choice for ski enthusiasts, being a mere 500 metres from the cable car to Vallnord Ski Resort. Enjoy the convenience of free access to a public outdoor pool nearby for relaxation after a day on the slopes.

Comfortable Rooms and International Dining
Relax in functional rooms equipped with modern amenities such as a flat-screen TV and a safe. Indulge in delicious international cuisine at the buffet restaurant, and unwind with a drink at the café-bar in the evening.

Proximity to Shopping and Caldea Thermal Spa
With a short 10-minute drive to Andorra la Vella, guests have easy access to shopping opportunities. Additionally, the renowned Caldea thermal spa is less than 4 km away for a relaxing experience.

Book your stay at Hotel Marco Polo now for a memorable getaway!

Important information:

It offers free access to a seasonal outdoor pool from La Massana city, located less than 656 feet

Please note that the public parking is outdoors.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 8, 2025 until Fri, Jun 19, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 14 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 1707 reviews
Cleanliness: 5.75
Service: 8.75
Location: 8.25
Room Quality: 5.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
T
Thamires • couple • ie
8
2026-03-25 • via Nuitee
J
Joan • couple • es
8
2026-03-24 • via Nuitee
P
Pury • couple • es
9
Pros:

La ubicacion, las camas eran muy cododas la limpiza y el desayuno muy completo y el personal muy amables

Cons:

La cortina de la ducha, no me gustan siempre se sale el agua y se pegan en las piernas ñ

2026-03-22 • via Nuitee
J
Jose • family_with_children • es
9
Pros:

Bufet

Cons:

Todo bien

2026-03-22 • via Nuitee
E
ENRIQUE • couple • es
4
2026-03-22 • via Nuitee
T
Tania • family_with_children • es
4
Pros:

La cercanía

Cons:

Los baños muy viejos, el bufete para cenar escaso, se escuchaba mucho ruido de la calle

2026-03-22 • via Nuitee
M
Manel • couple • es
9
2026-03-22 • via Nuitee
G
Goiatz • couple • es
8
2026-03-22 • via Nuitee
G
Galuppo • solo_traveller • es
10
Pros:

La atención en recepción

Cons:

Puntualmente no tengo ninguna queja

2026-03-21 • via Nuitee
D
Dylan • solo_traveller • nl
8
2026-03-19 • via Nuitee
M
Marcela • solo_traveller • uy
10
2026-03-18 • via Nuitee
R
Rodrigo • couple • pt
10
2026-03-18 • via Nuitee
F
Franck • extended_group • fr
8
2026-03-17 • via Nuitee
L
Leonardo • couple • es
8
2026-03-16 • via Nuitee
D
Damien • couple • fr
7
2026-03-16 • via Nuitee
L
lesly14 • couple • es
10
Encantada
Pros:

La amabilidad del personal y el detalle que te regalan al irte son detalles de apreciar !

2026-03-15 • via Nuitee
A
Alex • family_with_children • es
9
Pros:

Las vistas y tener una sala de juegos para niños

2026-03-15 • via Nuitee
M
Mamoh • couple • fr
5
2026-03-13 • via Nuitee
M
Marta • solo_traveller • es
9
Cons:

Hubiera preferido la habitación con vistas a la montaña, pero la estancia fue muy tranquila y muy cómoda

2026-03-13 • via Nuitee
E
Enzo Cornejo Espinosa • family_with_children • es
9
100% Recomendable
Cons:

La aislación acústica podría ser mejor, se escucharon a medianoche ruidos de muebles de la planta superior que nos despertaron. Fuera de eso, todo OK.

2026-03-11 • via Nuitee