Hotel Marco Polo by Nexta

Hotels
7.5 (1675 reviews)
Avenida Sant Antoni, 36 , La Massana , ad

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Good Location
Friendly Service
Cons:
Cleanliness Issues
Outdated Rooms

Categories

Cleanliness
5.75
Numerous mentions of unclean rooms and dirty sheets indicate poor cleanliness.
Service
8.75
Generally good service mentioned in several reviews.
Location
8.25
Centrally located, with good access noted in reviews.
Room Quality
5.75
Negative feedback about room size, comfort, and outdated facilities.
Amenities
8.25
Standard amenities provided, but some reports of insufficient offerings.
Value for Money
7.75
Some value for price noted, but concerns about room quality detract from overall value.
Food and Beverage
7.25
Mixed reviews on food quality and variety.
Overall Experience
8.25
Overall mixed experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:56

Property Description

Convenient Location near Vallnord Ski Resort
Hotel Marco Polo in La Massana is the ideal choice for ski enthusiasts, being a mere 500 metres from the cable car to Vallnord Ski Resort. Enjoy the convenience of free access to a public outdoor pool nearby for relaxation after a day on the slopes.

Comfortable Rooms and International Dining
Relax in functional rooms equipped with modern amenities such as a flat-screen TV and a safe. Indulge in delicious international cuisine at the buffet restaurant, and unwind with a drink at the café-bar in the evening.

Proximity to Shopping and Caldea Thermal Spa
With a short 10-minute drive to Andorra la Vella, guests have easy access to shopping opportunities. Additionally, the renowned Caldea thermal spa is less than 4 km away for a relaxing experience.

Book your stay at Hotel Marco Polo now for a memorable getaway!

Important information:

It offers free access to a seasonal outdoor pool from La Massana city, located less than 656 feet

Please note that the public parking is outdoors.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 8, 2025 until Fri, Jun 19, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 14 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 1675 reviews
Cleanliness: 5.75
Service: 8.75
Location: 8.25
Room Quality: 5.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
M
Marta • solo_traveller • es
9
Cons:

Hubiera preferido la habitación con vistas a la montaña, pero la estancia fue muy tranquila y muy cómoda

2026-03-13 • via Nuitee
M
Mamoh • couple • fr
5
2026-03-13 • via Nuitee
N
Natàlia • couple • es
7
Pros:

Localització

Cons:

WC vell
WC feia pudor
Habitació deixava a desitjar, pel preu que era

2026-03-11 • via Nuitee
E
Enzo Cornejo Espinosa • family_with_children • es
9
100% Recomendable
Cons:

La aislación acústica podría ser mejor, se escucharon a medianoche ruidos de muebles de la planta superior que nos despertaron. Fuera de eso, todo OK.

2026-03-11 • via Nuitee
S
Sara • couple • es
10
Genial, hi tornarem!
Pros:

La comoditat de l’habitació i el personal molt amable.

Cons:

Falta una moderització al lavabo, peró tot bé

2026-03-09 • via Nuitee
A
Alejandra • couple • es
10
Todo muy bien, recomendado
Pros:

El desayuno genial, variado y suficiente. Una grata sorpresa el área de juegos. La habitación limpia, buen tamaño, bonita vista y un detalle la cafetera, agua de cortesía y bombones. El personal muy amable en todo momento y el check-in muy rápido. Buena ubicación, es fácil llegar en bus y la telesilla está a 10 min andando.

Cons:

Una de las camas sonaba bastante al moverse, pero al haber 3 camas en la habitación y sólo éramos 2 personas, por fortuna no hubo problema y pudimos dormir a gusto.

2026-03-09 • via Nuitee
Z
Zilda • extended_group • pt
10
Pros:

Quarto amplo, funcionários muito simpáticos e bastante central

Cons:

Estava tudo muito bem

2026-03-08 • via Nuitee
J
Juan Carlos • couple • es
7
Pros:

Ubicación excelente, el ruido no era excesivo a pesar que había bastantes clientes

2026-03-07 • via Nuitee
C
Carl • couple • us
5
A decent hotel with good staff but they need much better noise insulation.
Pros:

It was located for access to restaurants and the gondola to the ski slopes. The staff was very good

Cons:

The people near my room were loud,making all kinds of noise until 3 AM several nights. It was hard to sleep even after driving or skiing all day.

2026-03-07 • via Nuitee
P
Pilar • couple • es
7
Hotel correcto para visitar la Massana y alrededores
Pros:

El desayuno y la habitacion amplia y con todo lo necesario

Cons:

La ubicacion al borde de la carretera, por lo que era ruidoso, las ventanas de madera no aislan acusticamente.
Las puertas de las habitaciones pesan mucho y golpean haciendo ruido.

2026-03-06 • via Nuitee
D
Dário Sousa • couple • pt
6
Preço razoável
Pros:

Variedade pequeno-almoço, simpatia funcionários, localização perto do centro La Massana e do teleférico (5min a pé)

Cons:

Tamanho quarto, camas, limpeza, parque de estacionamento

2026-03-05 • via Nuitee
B
Berta • family_with_children • es
8
2026-03-05 • via Nuitee
C
Catherine • couple • fr
8
Pros:

Le confort de la literie.

2026-03-02 • via Nuitee
R
RAMON • family_with_children • es
7
2026-03-01 • via Nuitee
L
LORETO • family_with_children • cl
5
Pasamos frío y muy chica la habitacion
Pros:

Bien

Cons:

La calefaccion

2026-03-01 • via Nuitee
R
Ramón • couple • es
7
2026-03-01 • via Nuitee
M
Majid • solo_traveller • pk
9
Pros:

Comfortable Stay. Sicilia on reception was v helpful. Good Value for money.

2026-02-26 • via Nuitee
G
gerson • solo_traveller • br
9
2026-02-26 • via Nuitee
N
Nadege • couple • fr
6
Bien mais après 3 ans de fidélité nous changerons d'hôtel, le niveau a beaucoup baissé depuis NEXTA
Pros:

Le petit déjeuner est toujours super et l'hôtel est à 500m des remontées mécaniques.

Cons:

Le repas du soir, ce n'était vraiment pas bon, peu de choix et pas appétissant. Quel dommage, l'année dernière c'était top

2026-02-25 • via Nuitee
M
Mariana • couple • es
10
2026-02-24 • via Nuitee