Hotel Marco Polo by Nexta

Hotels
7.5 (1834 reviews)
Avenida Sant Antoni, 36 , La Massana , ad

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good Location
Friendly Service
Cons:
Cleanliness Issues
Outdated Rooms

Categories

Cleanliness
5.75
Numerous mentions of unclean rooms and dirty sheets indicate poor cleanliness.
Service
8.75
Generally good service mentioned in several reviews.
Location
8.25
Centrally located, with good access noted in reviews.
Room Quality
5.75
Negative feedback about room size, comfort, and outdated facilities.
Amenities
8.25
Standard amenities provided, but some reports of insufficient offerings.
Value for Money
7.75
Some value for price noted, but concerns about room quality detract from overall value.
Food and Beverage
7.25
Mixed reviews on food quality and variety.
Overall Experience
8.25
Overall mixed experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:56

Property Description

Convenient Location near Vallnord Ski Resort
Hotel Marco Polo in La Massana is the ideal choice for ski enthusiasts, being a mere 500 metres from the cable car to Vallnord Ski Resort. Enjoy the convenience of free access to a public outdoor pool nearby for relaxation after a day on the slopes.

Comfortable Rooms and International Dining
Relax in functional rooms equipped with modern amenities such as a flat-screen TV and a safe. Indulge in delicious international cuisine at the buffet restaurant, and unwind with a drink at the café-bar in the evening.

Proximity to Shopping and Caldea Thermal Spa
With a short 10-minute drive to Andorra la Vella, guests have easy access to shopping opportunities. Additionally, the renowned Caldea thermal spa is less than 4 km away for a relaxing experience.

Book your stay at Hotel Marco Polo now for a memorable getaway!

Important information:

It offers free access to a seasonal outdoor pool from La Massana city, located less than 656 feet

Please note that the public parking is outdoors.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 14 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 1834 reviews
Cleanliness: 5.75
Service: 8.75
Location: 8.25
Room Quality: 5.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
Y
Yannick • solo_traveller • fr
8
2026-07-11 • via Nuitee
O
O • solo_traveller • fr
8
2026-07-11 • via Nuitee
B
bertrand • solo_traveller • fr
8
2026-07-11 • via Nuitee
M
Maya • extended_group • ch
8
En plein centre, personnel super accueillant, très bon rapport qualité/prix.
Pros:

En plein centre, personnel super accueillant, très bon rapport qualité/prix.

Cons:

Nous étions deux dans une chambre quadruple, nous ab-vons donc eu de la place mais je n'aurais pas aimé être à 4 dans cette chambre, il manque juste de quoi ranger les valises.

2026-07-11 • via Nuitee
T
Tarek • solo_traveller • ps
8
Pros:

צוות מקסים

Cons:

לא מקבלים תמורה למחיר

2026-07-11 • via Nuitee
M
Muro • solo_traveller • es
10
Pros:

Poder darse un baño en la piscina cuando llegas está genial. A parte, hay sala de juegos. El desayuno estaba muy rico. Llegas en 5 - 10 minutos a Andorra la Vella.

2026-07-11 • via Nuitee
P
Paul • couple • sg
6
Pros:

Location

Cons:

No fan no aircon

2026-07-10 • via Nuitee
D
David • extended_group • pt
9
2026-07-09 • via Nuitee
M
Montserrat • extended_group • es
8
Bona relació qualitat preu, prop de les Escaldes però fora del bullici
Pros:

Molt net i el bufet de l’esmorzar i del sopar molt complert

Cons:

Falta aire acondicionat a les habitacions

2026-07-07 • via Nuitee
J
Jadar • solo_traveller • es
8
Pros:

Todo perfecto

2026-07-07 • via Nuitee
B
Beneditt • extended_group • sg
10
Pros:

Bike friendly

Cons:

No airconditionin

2026-07-06 • via Nuitee
C
Chee Hoon • couple • sg
7
Clean, friendly and helpful staff
Pros:

Very good housekeeping and helpful receptionist

Cons:

Fan supplied is not working well. Pillow is too flat

2026-07-06 • via Nuitee
A
Andre • solo_traveller • pt
8
Pros:

O pequeno almoço

Cons:

Wc

2026-07-06 • via Nuitee
R
Rai Arjona Toledo • solo_traveller • es
6
Cons:

Las instalaciones un poco viejas, la ducha no tragaba el agua y se salia del plato

2026-07-06 • via Nuitee
M
maria florencia • family_with_children • es
8
Muy buena ubicación
Pros:

La limpieza la ubicación

Cons:

Me pareció muy mal tener que pagar en la piscina una tumbona ya creo que con lo que pagas el hospedaje tendría que cubrir ese gasto

2026-07-06 • via Nuitee
M
Marja • solo_traveller • de
10
Pros:

Tolles, freundliches, hilfsbereites, proaktiv informierendes Mitarbeiterteam!
Alles war sauber, es gab eine sehr grosse Auswahl beim Frühstück und ich hatte einen entspannten Aufenthalt.
Vielen Dank!

2026-07-05 • via Nuitee
C
Catherine • solo_traveller • fr
6
Pros:

Nous avons bien apprécié la piscine...et le personnel qui s'en occupe !
Le personnel de l'hôtel très sympathique.
Le petit déjeuner extra ☕
Buffet du soir moyen...

Cons:

Bruyant car au bord de la route principale et mal isolé, pas de climatisation 😕 et donc un peu chaud dans la chambre...
Parking payant ! Dommage 😔

2026-07-04 • via Nuitee
H
Hamid • family_with_children • ad
5
Pros:

Todo muy bien personales de hotel muy amables menos limpieza

Cons:

limpieza muy mal porque encontrado mierda en sabanas y polvo y faltaba tollas y habltacion mal olor por falta de limpieza la bañera avia pelos de mujeres en bañera

2026-07-02 • via Nuitee
A
Adrian • couple • es
10
2026-07-02 • via Nuitee
J
jordi • solo_traveller • es
10
2026-07-02 • via Nuitee