Hotel Marco Polo by Nexta

Hotels
7.5 (1735 reviews)
Avenida Sant Antoni, 36 , La Massana , ad

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Children allowed

Facilities

Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good Location
Friendly Service
Cons:
Cleanliness Issues
Outdated Rooms

Categories

Cleanliness
5.75
Numerous mentions of unclean rooms and dirty sheets indicate poor cleanliness.
Service
8.75
Generally good service mentioned in several reviews.
Location
8.25
Centrally located, with good access noted in reviews.
Room Quality
5.75
Negative feedback about room size, comfort, and outdated facilities.
Amenities
8.25
Standard amenities provided, but some reports of insufficient offerings.
Value for Money
7.75
Some value for price noted, but concerns about room quality detract from overall value.
Food and Beverage
7.25
Mixed reviews on food quality and variety.
Overall Experience
8.25
Overall mixed experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:56

Property Description

Convenient Location near Vallnord Ski Resort
Hotel Marco Polo in La Massana is the ideal choice for ski enthusiasts, being a mere 500 metres from the cable car to Vallnord Ski Resort. Enjoy the convenience of free access to a public outdoor pool nearby for relaxation after a day on the slopes.

Comfortable Rooms and International Dining
Relax in functional rooms equipped with modern amenities such as a flat-screen TV and a safe. Indulge in delicious international cuisine at the buffet restaurant, and unwind with a drink at the café-bar in the evening.

Proximity to Shopping and Caldea Thermal Spa
With a short 10-minute drive to Andorra la Vella, guests have easy access to shopping opportunities. Additionally, the renowned Caldea thermal spa is less than 4 km away for a relaxing experience.

Book your stay at Hotel Marco Polo now for a memorable getaway!

Important information:

It offers free access to a seasonal outdoor pool from La Massana city, located less than 656 feet

Please note that the public parking is outdoors.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 8, 2025 until Fri, Jun 19, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 14 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 1735 reviews
Cleanliness: 5.75
Service: 8.75
Location: 8.25
Room Quality: 5.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
E
Emilio • couple • es
10
Mucho mejor de lo esperado. Espectativas superadas
Pros:

El trato, detalles como agua y cafè de cortesia donde otros de coste muy superior no dan , camas comodas.

Cons:

Se nota que es viejo pero eso no esta reñido con un muy buen trato, limpieza y todo han sido facilidades

2026-05-30 • via Nuitee
A
Andrei C. • extended_group • cy
10
Great stay and nice location
Pros:

The location was quite good and easy to find as it is right on the main road. Easy access to city center with Car and I assume by bus as well. We also had the breakfast included so it was quite decent. Our room was quite big and spacious with a lot of space for entire family (although we were the 2 of us). We loved the

Cons:

There was a minor miscommunication with the reception when we decided to buy a dinner. We paid for dinner and drinks at the restaurant but the reception had a miscommunication with the stuff so it seemed that we didn't pay for the drinks. We had to show the receipt (thankfully my wife kept it) and prove that everything was paid for. Overall they were very friendly and helped us sort it out so no issues there :) Just a recommendation to always keep the receipts just in case :P

2026-05-26 • via Nuitee
S
SUSANA • family_with_children • es
9
QUALITAT PREU EXCEL.LENT
2026-05-18 • via Nuitee
N
neusteixi • family_with_children • es
8
Pros:

El desayuno muy completo y muy bueno. Está bien ubicado entre pistas y el centro de Andorra la Vella y no se escucha ruido.

Cons:

Las habitaciones son muy pequeñas

2026-05-18 • via Nuitee
A
antonio • solo_traveller • es
9
2026-05-03 • via Nuitee
E
Elektra • couple • es
8
2026-04-27 • via Nuitee
J
Juan José • solo_traveller • es
9
Pros:

La habitacion comoda y amplia, dos camas en habitaciones separadas y dos cuartos de baño.

Cons:

La comida, la habitacion y la sala de juegis.

2026-04-25 • via Nuitee
M
mothm4n • solo_traveller • es
7
Buena relación calidad-precio y personal de diez
Pros:

Salí bastante contento con la estancia. La habitación era cómoda, el desayuno estaba bien y, por el precio, me pareció una opción muy recomendable. Lo mejor fue el personal, que fue muy amable en todo momento. Además, el último día me dejaron guardar las maletas cuando fua a hacer snowboard, algo que se agradece mucho. No está al lado del acceso a Pal, pero se puede llegar bien en bus o andando, así que tampoco fue un problema.

Cons:

La parte más floja diría que fue la ducha, que ya se nota algo vieja, sobre todo por tener cortina en lugar de mampara. No es un gran inconveniente, pero sí le da al alojamiento un aire algo anticuado.

2026-04-23 • via Nuitee
A
ana isabel • solo_traveller • es
7
Pros:

El desayuno esta perfecto y el.personal muy amable.

Cons:

A pesar de las reformas es un poco labríntico y las habitaciones son justitas.

2026-04-22 • via Nuitee
J
JOSE FRANCISCO • couple • es
8
2026-04-20 • via Nuitee
J
Jennifer • solo_traveller • nz
9
Good value for money, great location
2026-04-17 • via Nuitee
A
Ariadna Vicente • family_with_children • es
10
2026-04-17 • via Nuitee
A
Andreas • couple • de
7
2026-04-15 • via Nuitee
O
OLGA • solo_traveller • ca
8
Convenient stay close to the downhill ski area
Pros:

The room was nice and clean, and included the "welcome" package, which contained teas and coffe pods for the coffe machine as well as a bottle of water. It's quite and the gondola is about 500 meters away.

Cons:

There is no free parking around, and the paid parking is pretty expensive, but located conveniently across the street. It is also only available by day, so you save nothing if you only need half a day or a night.

2026-04-13 • via Nuitee
I
IGOR • solo_traveller • ca
8
Pros:

Nice little hotel near the Pal-Arnisal ski area in La Massana, within a short walk from the gondola taking you up to the Pal side. There are a couple of grocery stores nearby and lots of cafes and restaurants, including in the hotel itself. The staff was friendly and helpful.

Cons:

Absence of free parking is the only thing I didn't like - I thought that free parking doesn't exist, but it does if you search. It might be a bit remote, rather than in town, but if you have a car, it doesn't matter much.

2026-04-13 • via Nuitee
E
Eladio José • extended_group • es
7
2026-04-13 • via Nuitee
S
SARA • solo_traveller • es
10
Buena ubicación, buen servicio y buen precio
Pros:

El hotel Marco Polo me encantó. Las habitaciones son amplias, limpias y muy cómodas. La ubicación es muy buena, muy cerca de la capital y perfecta si vas a esquiar, también está muy bien comunicado con transporte y hay bastantes restaurantes y supermercados cerca. El personal es muy atento y amable, me ayudaron en todo lo que necesité. El desayuno es tipo buffet y tienen muy buena variedad. En definitiva, si vuelvo a Andorra repetiré aquí.

Cons:

Lo peor, por comentar algo, son las vistas, que no eran nada del otro mundo, al meno desde la habitación que me tocó. Pero tampoco las iba buscando así que no alteran mi puntuación de 5 estrellas.

2026-04-12 • via Nuitee
M
Marc • solo_traveller • fr
5
2026-04-11 • via Nuitee
A
ArnauGarcia • family_with_children • es
9
Estancia tranquila y sin problemas
Pros:

Buena ubicacion y bonitas vistas

Cons:

Lo complicado de aparcar

2026-04-07 • via Nuitee
Y
Yanira • family_with_children • es
8
2026-04-07 • via Nuitee