Pets allowed

Facilities

Full-service spa
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Nice room
Cons:
Beach quality
Pool area reservations

Categories

Cleanliness
7.5
The staff took care of cleanliness, but some areas are mentioned as less satisfactory.
Service
8.5
The staff was very friendly and attentive.
Location
7.5
The nearby beach was not very nice.
Room Quality
8
The room was very nice.
Amenities
8
Standard quality for this hotel tier.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8.5
The food was great.
Overall Experience
8
Overall a good stay despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:43

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our relaxing spa.

Recreational Paradise
Enjoy 2 outdoor swimming pools, a waterslide, fitness center, and more recreational amenities.

All-Inclusive Dining
Savor meals and beverages at our onsite dining establishments included in all-inclusive rates.

Pamper yourself at Diana Palace Hotel Zakynthos, a luxurious retreat near the beach. Book now to experience the ultimate relaxation and enjoyment!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZTH

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 11

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 54 reviews
Cleanliness: 7.5
Service: 8.5
Location: 7.5
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
V
Vassiliki family
10
Pros:

Das Zimmer war sehr schön,Personal sehr freundlich und das Essen toll.Das Personal hat dich such sehr un die Sauberkeit sich gekümmert.Was weniger schön war ist,dass der Strand in der Nähe nicht so schön war und dass im Pool die Gäste die Liegen immer um 7 Uhr morgens reserviert haben.Aber dafür kNn das Hotel nichts

2025-09-06 via Nuitee
G
Giada partner
8
Pros:

Unterkunft war toll, essen an sich war etwas mager... manchmal zu Salzig.

2025-06-28 via Nuitee
F
FAYE family
8
Pros:

We staying in a junior suite, with a hot tub. Delightful.....point to make...you really need to provide a step in and out of hot tub, as it is very high

2025-06-11 via Nuitee
M
Mark
6
Pros:

The photo is exactly what we stayed in, lower level. We paid for the all inclusive package. It's a selective all inclusive when it comes to alcohol. You only get 6 types of drinks, all others you have to pay for. Tap beer & tap wine is included. You pay for bottle water, air conditioning after certain times & room safe. The hotel was booked solid, so you would have to get up early to get a lounge chair. The hotel pool reminded me of a Carnival Cruise, you will not get a peaceful day....bring head phones. The food & service was excellent, no need to head out to eat.

2025-06-02 via Nuitee
A
Alexander family
10
Pros:

Top! Sehr kompetentes und touristenfreundliches Personal, leckeres Essen, einfach perfekt. Nah am Strand gelegen und tolle Sehenswürdigkeiten einfach mit dem Quad oder Auto erreichbar! In Zukunft noch einmal👍

2024-10-23 via Nuitee
H
Hans partner
8
Pros:

Het eten is echt goed. De eetzaal is heel ongezellig met veel licht.
Wij hadden een kleine kamer maar prima.

2024-09-30 via Nuitee
E
Elisabeth partner
8
Pros:

Deceptive additional costs not included in price; aircon was 10 euro per day.

2024-09-25 via Nuitee
M
Miss
8
Meandros hotel
Pros:

They switched us to the meandros hotel as an upgrade however it wasnt a very nice hotel. There was a smell in the bathroom of sewer every day.

2024-09-20 via Nuitee
B
Bethan partner
8
Pros:

Really great staff! And issues were quickly resolved!

2024-09-04 via Nuitee
M
Manisha
10
Pros:

Alles was netjes en Op loopafstand

2024-08-30 via Nuitee
C
Charles partner
10
Pros:

Enjoyed a lovely week away as a couple. Service is exceptional, and the whole hotel has a very warm and welcoming atmosphere. Everything that you'd need to be included in all inclusive is, and due to staying in a 'superior room' we didn't have to pay the 10 euros per day for air-con. Overall, would highly recommend!

2024-08-29 via Nuitee
M
marta partner
8
Pros:

Struttura bella , la camera bellissima molto spaziosa e ben curata .. i locali esterni sono belli

2024-08-29 via Nuitee
K
Kyle Martin family_with_children
4
Pros:

This is a hotel I would not recommend so many problems from the beginning. Rooms messed up a day and a half waiting to get them sorted.

2024-08-27 via Nuitee
A
Antonino
6
Pros:

IL PERSONALE ALLA RECEPTION POCO ISTRUITO E COSA PIU' IMPORTANTE NELLE CAMERE L'ACQUA E' SALATA E' IMPOSSIBILE FARSI LA DOCCIA

2024-08-27 via Nuitee
L
Lisa partner
10
Pros:

Wir hatten einen sehr angenehmen Aufenthalt. Das Personal ist super freundlich und aufmerksam.

2024-08-16 via Nuitee
I
Ivana partner
6
Pros:

.

2024-08-15 via Nuitee
S
Sarah
6
Nice hotel
Pros:

When we arrived we were given a comfort room which was very dated and not the superior room we paid for. After complaining to the hotel and hotels.com we were moved to the room we booked which was all quite stressful.
The hotel has lovely bar and entertainment staff and we had a lovely stay. There was a vegetarian option for dinner/lunch although not always labelled. The food was generally nice but there are hidden extras at this hotel such as the fact that the air conditioning in the bedrooms is not free all the time. If you have a superior room this does not matter too much as it is very powerful and the room cools immediately. The comfort room we initially had had very poor air conditioning though and it would have been very hot to stay in that room.
Overall we had a great holiday but probably would not choose this hotel again because of the uncertainty as to what room we might end up in!

2024-08-14 via Nuitee
A
alfredo family
4
Pros:

Le stanze non sono ristrutturate come sembra nelle foto, bagni con odore di umido per ciechi e gli accessori usurati arrugginiti e mal funzionanti.
Pulizia al limite con il minimo e poca attenzione al risultato finale (capelli in giro per la stanza e nel bagno).
In hotel musica alta tutte le sere della settimana fono a tardi e l’accesso della camera era proprio sulla piscina.

2024-08-11 via Nuitee
A
Andrea
6
Pros:

I am often on Business Trips and this Hotel is with the worst Service i have ever experienced - less than Bad. This Hotel has nothing to do with all inclusive
Additional Costs for air condition, add costs for the Safe, no Cocktails included (i thought this is a joke but it turned into Reality ,.. i will Not further Go into Detail, as i am that disappointed from that Hotel Performance . Out of 10 Points it is a clear 0.

2024-07-29 via Nuitee
C
Christina partner
2
Pros:

This hotel was very noisy and had a lot of problems. After the first day, I knew I didn’t want to stay there so I went to the front desk to let them know and tried to reach out to the manager several times. She never returned any messages, phone call, text or email. Exceptionally poor customer service. Additionally the shower in my bedroom leaked every time - it got the entire floor wet, which was so dangerous you would slip. There are two pools that don’t have enough chairs for all the families using the pools, the food buffet provided is nothing that I would want to eat
Overall, I do not recommend this place at all

2024-07-28 via Nuitee