The Quadrant Hotel & Suites

Hotels
•
VR Hotels and Resorts
7.3 (5915 reviews)
10 Waterloo Quadrant , Auckland , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Maintenance issues

Categories

Cleanliness
5.69
Multiple reviews indicate significant issues with cleanliness, including dirty rooms and poor maintenance.
Service
7.66
Service received mixed feedback; some staff were helpful, but there were complaints about the responsiveness.
Location
9.7
Location was frequently praised for being convenient and close to attractions.
Room Quality
6.65
Many reviews pointed out that the rooms were not well maintained, with complaints about furniture quality.
Amenities
7.68
Although there are useful amenities, some were not functional or were poorly maintained.
Value for Money
6.64
Several comments indicate that the hotel did not meet expectations for the price charged.
Food and Beverage
6.69
Limited feedback suggests average quality of food options available.
Overall Experience
7.66
Overall experience has mixed reviews, with some guests enjoying their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:17

Property Description

Luxurious Accommodation with Stunning Views
Experience the breathtaking vistas of Waitemata Harbour and Albert Park from your private balcony at The Quadrant Hotel & Suites. Enjoy the convenience of free Wi-Fi and fully equipped kitchens in every room.

Prime Location in Auckland CBD
Located in the heart of Auckland's Central Business District, our hotel is a short stroll away from popular attractions like Spark Arena, University of Auckland, and Queen Street's vibrant shopping and dining scene.

Modern Amenities and Personalized Service
Relax in our stylish apartments featuring IP Smart TVs, USB charging ports, and international adapters. Let our tour desk assist you in discovering the best local spots and organizing your travel plans.

Book now to indulge in a luxurious stay with unparalleled views and top-notch service at The Quadrant Hotel & Suites.

Important information:

Please note that this hotel has a strict "No Party Policy". Any violation of this policy will result in eviction from the property and additional cleaning fees.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that there is a 3.15% charge when you pay with a credit card.

Please note that luggage storage facilities are limited and subject to availability.

All guests above 12 years of age need to have a COVID-19 vaccine pass.

It is advisable to send a copy of the COVID-19 vaccine pass. by email to reservations to save time during Check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Adults stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 40 per day.

Location

Guest Reviews

7.3
Based on 5915 reviews
Cleanliness: 5.69
Service: 7.66
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 6.69
Overall Experience: 7.66
A
Aimee • family_with_children • nz
8
Pros:

Great location, room was perfect for what we needed. Will stay here again 😁

2026-02-15 • via Nuitee
A
Ahutoru • couple • pf
10
Un magnifique séjour
Pros:

Cadre idéal, service super

Cons:

L’endroit est trop haut pour y accéder à pied, un service de transport serais très bien pour les personnes qui découvre la Nouvelle Zealand

2026-02-14 • via Nuitee
L
Lenzué • couple • uy
10
2026-02-14 • via Nuitee
E
Erica • family_with_children • nz
9
Pros:

We had a corner apartment which was spacious and had good views. The space had everything we needed.
The staff were super friendly and helpful. We didn't have to worry about calling ahead to get our car bought up for checkout as they had done this already.

Cons:

The bathroom had no ventilation and smelt like sewage. There could have been more seating in the lounge area. The curtains in the bedroom also didn't fully close which let a lot of light in.

2026-02-14 • via Nuitee
K
kelly • family_with_children • nz
4
Pros:

Location

Cons:

The rooms were not up to standard. Gaps in the tiles around the toilet, paint job on walls half done, nailed cupboards in the kitchen, leaks coming from the bottom of the dishwasher .
Paid alot of money for 2 rooms. Very disappointed.

2026-02-14 • via Nuitee
M
Mirabelli • couple • au
8
Good value for money.
Pros:

Good location, friendly staff and clean

2026-02-14 • via Nuitee
P
Per-Olof • family_with_children • se
6
Pros:

Location

Cons:

Standard of the rooms

2026-02-14 • via Nuitee
J
Josh • solo_traveller • au
5
2026-02-13 • via Nuitee
R
Robbie and Jo Chesham • family_with_children • nz
1
Left roomles
Pros:

Location

Cons:

Cancelled our room out from under our feet bevause we were paying on arrival but proceeded prior to deduct payment from my card 5 days before booking. Even after confirmation on the morning of arrival our room was available upon arrival we were left hanging.
They offered us an awful dingy room at a reduced rate

2026-02-13 • via Nuitee
H
Hayley • family_with_children • nz
8
2026-02-13 • via Nuitee
M
Malgorzata • family_with_children • nz
8
Pros:

Location

Cons:

Bathroom

2026-02-13 • via Nuitee
B
Brett • solo_traveller • nz
9
2026-02-12 • via Nuitee
G
Gavin • extended_group • nz
8
Very good location and friendly staff
Pros:

Location and value for money

2026-02-12 • via Nuitee
A
Anis • couple • au
9
2026-02-12 • via Nuitee
L
Leonardo • solo_traveller • ar
8
2026-02-12 • via Nuitee
N
Neeraj • couple • nz
8
2026-02-12 • via Nuitee
V
Viv • couple • nz
8
2026-02-11 • via Nuitee
E
Erwin • solo_traveller • gb
8
2026-02-11 • via Nuitee
G
Gabriel • family_with_children • uy
9
2026-02-11 • via Nuitee
A
Alvaro • extended_group • nz
10
Recomendable
Pros:

Buen lugar, buena ubicacion

2026-02-11 • via Nuitee