The Quadrant Hotel & Suites

Hotels
•
VR Hotels and Resorts
7.3 (5992 reviews)
10 Waterloo Quadrant , Auckland , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Maintenance issues

Categories

Cleanliness
5.69
Multiple reviews indicate significant issues with cleanliness, including dirty rooms and poor maintenance.
Service
7.66
Service received mixed feedback; some staff were helpful, but there were complaints about the responsiveness.
Location
9.7
Location was frequently praised for being convenient and close to attractions.
Room Quality
6.65
Many reviews pointed out that the rooms were not well maintained, with complaints about furniture quality.
Amenities
7.68
Although there are useful amenities, some were not functional or were poorly maintained.
Value for Money
6.64
Several comments indicate that the hotel did not meet expectations for the price charged.
Food and Beverage
6.69
Limited feedback suggests average quality of food options available.
Overall Experience
7.66
Overall experience has mixed reviews, with some guests enjoying their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:17

Property Description

Luxurious Accommodation with Stunning Views
Experience the breathtaking vistas of Waitemata Harbour and Albert Park from your private balcony at The Quadrant Hotel & Suites. Enjoy the convenience of free Wi-Fi and fully equipped kitchens in every room.

Prime Location in Auckland CBD
Located in the heart of Auckland's Central Business District, our hotel is a short stroll away from popular attractions like Spark Arena, University of Auckland, and Queen Street's vibrant shopping and dining scene.

Modern Amenities and Personalized Service
Relax in our stylish apartments featuring IP Smart TVs, USB charging ports, and international adapters. Let our tour desk assist you in discovering the best local spots and organizing your travel plans.

Book now to indulge in a luxurious stay with unparalleled views and top-notch service at The Quadrant Hotel & Suites.

Important information:

Please note that this hotel has a strict "No Party Policy". Any violation of this policy will result in eviction from the property and additional cleaning fees.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that there is a 3.15% charge when you pay with a credit card.

Please note that luggage storage facilities are limited and subject to availability.

All guests above 12 years of age need to have a COVID-19 vaccine pass.

It is advisable to send a copy of the COVID-19 vaccine pass. by email to reservations to save time during Check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Adults stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 40 per day.

Location

Guest Reviews

7.3
Based on 5992 reviews
Cleanliness: 5.69
Service: 7.66
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 6.69
Overall Experience: 7.66
P
Paul sherman • couple • nz
3
Pros:

Location

Cons:

Room smelled of cigarettes, messed up reservation, facialities are dirty, decor needs updating

2026-03-07 • via Nuitee
K
Kimberley • family_with_children • nz
8
Overall, we would be back!
Pros:

The view from our room and also being on the highest floor

Cons:

Under the bed was someone's name badge from an event they attended 10 months ago. Bed runners at the end of the bed were stained.

2026-03-07 • via Nuitee
V
Victoria • family_with_children • nz
10
2026-03-07 • via Nuitee
M
Megan • couple • au
10
2026-03-06 • via Nuitee
A
Adriana • family_with_children • nz
10
It was nice and comfy and staff were amazing
Pros:

Everything including the view and just how comfortable it was

2026-03-06 • via Nuitee
• family_with_children • nz
4
Pros:

The view

Cons:

The room was in bad need of a update, the carpet was frayed, the air conditioner did not work, the elevators took wayyy too long to get to the floor you were on. Overall I was charged way too much for a 1 star accommodation.

2026-03-06 • via Nuitee
C
Christine • extended_group • ca
9
2026-03-06 • via Nuitee
V
Vidal • solo_traveller • fr
8
2026-03-06 • via Nuitee
N
Neville • extended_group • nz
8
2026-03-05 • via Nuitee
A
Arnica • couple • nz
8
2026-03-05 • via Nuitee
J
JJ • couple • nl
10
Pros:

Klantvriendelijke mensen.

2026-03-05 • via Nuitee
I
Inna • family_with_children • nz
6
2026-03-05 • via Nuitee
A
Aaron • solo_traveller • au
6
Convenient location and good value, though the overall experience was fairly standard.
Pros:

I’ve stayed here before and chose the hotel again because of its convenient location. It’s reasonably central and within easy walking distance of the city centre, Britomart, and Viaduct Harbour, which makes it easy to get around Auckland.

Cons:

Overall the stay was fairly average rather than there being one specific issue. It looks like the hotel is in the process of upgrading some rooms, which is great to see, however the renovation workmanship in my room didn’t appear to be finished to a particularly high standard, with some visible grout and silicone around the tiles and bathroom fixtures and rough tile edges which could cause injury. Toilet roll holder was also loose. The bed was also a little too soft for my preference, so it wasn’t the most comfortable sleep. That said, the price was very reasonable for Auckland CBD (around $660 for four nights) and the location is excellent, which made it convenient for getting around the city.

2026-03-05 • via Nuitee
B
Butler • couple • nz
7
It was good, just a few odd things
Pros:

Lovely staff and nice location

Cons:

Layout of our room was odd, would have been nice to have the TV in the bedroom, or the couch at a different angle
Bed was also extremely hard

2026-03-04 • via Nuitee
T
Tim • family_with_children • nz
3
2026-03-04 • via Nuitee
M
Michael • couple • de
7
Pros:

Das Appartement war groß und man hatte einen super Blick auf die Stadt, die fußläufig in wenigen Minuten zu erreichen war

Cons:

Badezimmer winzig. Bettwäsche total vergilbt, allerdings zu spät gesehen. Schränke nur teilweise zu benutzen.

2026-03-04 • via Nuitee
W
Wonglyn • solo_traveller • nz
8
2026-03-04 • via Nuitee
M
Melody • family_with_children • nz
6
Pros:

Location

Cons:

Bathroom had mould on shower, walls & ceiling - room 1709

2026-03-04 • via Nuitee
L
Lisa • couple • nl
5
2026-03-03 • via Nuitee
A
Angliss • couple • us
9
A great room in a great city
Pros:

Our room was great and comfortable and clean and our view was fantastic. Even the "instant coffee" was surprisingly good. The staff were wonderful and very friendly. We walked a lot right from the front door all around. There is a lovely park very nearby and the waterfront is about 10 minutes walk.

Cons:

The lobby and gym area really need refurbishing and honestly give an impression that the hotel is not nice, however we were very happy with our room.

2026-03-03 • via Nuitee