AluaSoul Zakynthos - Adults Only - All Inclusive

Hotels
Alua Hotels
7.6 (17 reviews)
Tragaki - Amboula, Zakynthos, Zakynthos Island, 291 00 , Zakynthos , GR

Facilities

Fitness facilities
Comprehensive recycling policy
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
See all facilities

Review Highlights

Pros:
Excellent service and manager
Rooms were good
Cons:
Overcrowded reception staff
Limiting food choices
Many steps not publicized

Categories

Cleanliness
6.18
Negative sentiment regarding cleanliness mentioned in reviews.
Service
8.65
Excellent service and manager noted, with some staff being lovely.
Location
8.19
Location feedback is present but not directly reviewed, assumed average for the area.
Room Quality
7.64
Rooms were described as good.
Amenities
7.67
Limited food choices and amenities were mentioned.
Value for Money
8.13
Standard quality for this hotel tier, but some dissatisfaction was noted regarding offerings.
Food and Beverage
6.68
Food choice a little limited; one menu for dinner each night.
Overall Experience
7.65
Overall good experience, but the review indicated the guest would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:08

Property Description

Luxurious Amenities
Indulge in 3 outdoor pools, a fitness center, and complimentary Wi-Fi.

All-Inclusive Experience
Enjoy meals, beverages, and daily receptions at the 3 on-site restaurants and bars.

Convenient Location
Located near Amboula Beach and within easy reach of various attractions.

To book your stay at AluaSoul Zakynthos - Adults Only - All Inclusive, experience luxury by the sea.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 16 years old are not permitted at this adults-only property.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZTH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Guest type

    Caters to adults only

See all policies

Location

Guest Reviews

7.6
Based on 17 reviews
Cleanliness: 6.18
Service: 8.65
Location: 8.19
Room Quality: 7.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 6.68
Overall Experience: 7.65
M
Michael partner
10
Pros:

Excellent service and manager

2025-09-13 via Nuitee
E
Elisabeth
8
Pros:

Man muss my favorite club buchen sonst befindet man sich in der zweiten klasse. Menu à la carte Mittags: 5 Mahlzeiten. Menu à la carte Abends: 1 Menu jeden abend der gleiche
1 Flasche Wasser im Zimmer pro Aufenthalt für einen All Inklusiv-man kann die Flasche am Wasserspender auffühlen.
Personal an der Rezeption ist überfordert bei jeder Frage.

2025-09-10 via Nuitee
J
Janet partner
10
Pros:

Property was ok. Rooms were good.
Far too many steps which was not publicised. Made it very difficult to get around.
Most staff were lovely.
Found food choice a little bit limiting.
On the whole good but sadly will not return

2025-09-09 via Nuitee
L
Laurent friends
4
Pros:

Das Personal ist schrecklig

2025-09-06 via Nuitee
S
Sylwia family
10
Pros:

I highly recommend this place for your vacation
Very friendly people and great food

2025-05-17 via Nuitee
A
Anna partner
6
Pros:

.

2025-05-17 via Nuitee
P
Pierandrea
10
Pros:

Mi è piaciuto molto

2024-10-27 via Nuitee
V
Victorious-Benedicta partner
8
Pros:

Had a great time

2024-08-29 via Nuitee
P
Patrik
4
Pros:

The aircondition did not work. 32 degrees celsius in the room…Hard to sleep…And no one informed any one whats going on. Very happy we just stayed 2 nights. Our neighbours had stayed for almost a week with no aircondition…and no compensation.

2023-08-23 via Nuitee
M
Monique
10
Pros:

Es war super. Würden wieder buchen.

2023-08-10 via Nuitee
A
Annette
10
Pros:

Staff that became family immediately’ can’t say enough good things about Alex, tony, nano,leine amd Adele! Honestly had tears leaving!

2022-10-31 via Nuitee
E
Emma
10
Amazing vacation
Pros:

We just got back from an Amazing vacation. The hotel was så pretty and clean. The room we got was Amazing too. But must off all the staff was Amazing. Tony and Alexander was so funny and made the stay even better.
The food was Good, there was a Good selection each day. We got cleaning everyday on the hotel room and the cleaning staff was so Nice.
Overall a perfect vacation! We Will surely return.

2022-10-29 via Nuitee
L
Lori
10
Touching staff
Pros:

Amazing staff and beautiful resort! Food was great and the service was even better! Special thanks to Leine, Adele Alex and tony!



2022-10-28 via Nuitee
L
Laura partner
10
Pros:

Awesome staff . Rooms are really nice

2022-10-24 via Nuitee
S
Shureta friends
10
Pros:

Amazing hotel with an incredible staff. Highly recommend this hotel for couples and adult families, not for single people. The service is excellent and food is very good too. I would go back!!!

2022-08-29 via Nuitee
J
Janelle partner
2
Pros:

The hotel is not a beach front or access to the beach. If you are not VIP you have access to one buffet. The al a carte restaurant couldn't accommodate us during our stay. The staff were not helpful at all. Drinks must be picked up from the bar, the waitstaff only brought water to the table. The snack bar is opened from 10 to 6 and the food must be eaten in front of staff can't be taken into the room. The air conditioning did not work in the room. We had to pay for transportation to and from the hotel upon arrival and departures.

2022-08-16 via Nuitee
J
James partner
10
Pros:

This is an older property that has just been renovated and in places it was evident but the staff was extremely responsive and the stay was very enjoyable. I would recommend this it is a great value. The location is relatively convenient. I have say that the staff was top notch! Petra made our trip wonderful.

2022-06-03 via Nuitee