Hilton Garden Inn Manchester Downtown

Hotels
•
Hilton Garden Inn
8.1 (251 reviews)
101 South Commercial Street , Manchester , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (reception, concierge)
Excellent location and ballpark/baseball field views
Clean and comfortable rooms
Parking is hassle-free
Good value on room rate for several guests
On-site dining (The Patio) had tasty items
Cons:
Breakfast options expensive; scrambled eggs reported dry
Pool was chilly and hot tub out of service for some guests
Some parts of the hotel feel tired/dated
A few guests found beds too firm
One incident where staff did not provide clear instructions during a small kitchen fire

Categories

Cleanliness
8.6
Multiple guests described the property as very clean and well maintained (e.g., 'very very clean', 'pretty and clean'), though a few noted the hotel felt worn in places despite active cleaning.
Service
8.4
Staff repeatedly praised as friendly, pleasant and helpful (reception, concierge, comped meal after a mistake); one report noted a staff member did not provide instructions during a small kitchen fire, reducing the score slightly.
Location
8.8
Frequently highlighted as a major positive: convenient, close to concert venues, tucked away yet central, and many rooms offer a strong ballpark/baseball field view.
Room Quality
8.1
Rooms described as nice with great views and generally comfortable beds for many guests; a few guests found the beds a bit hard and some areas felt dated.
Amenities
7
Mixed amenity feedback: parking was hassle-free and fireplace was appreciated, but the pool was chilly, the hot tub was not working for some guests, and some amenities felt aged.
Value for Money
8
Several guests praised the price/value (including satisfaction with a non-refundable rate), but food/breakfast prices and buffet costs were frequently called out as expensive.
Food and Beverage
7.2
Food had positives (The Patio praised, complimentary gestures when orders went wrong) but multiple complaints about breakfast: high price, lack of flexibility, and dry scrambled eggs.
Overall Experience
8.7
Overall stays were positive with friendly staff, clean rooms and a standout location/view; balanced by some complaints about dated areas and intermittent amenity/food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location and Modern Amenities
Located in Manchester’s historic Millyard District, this hotel is a short walk from the Verizon Wireless Arena. Each room is equipped with a microwave, refrigerator, and coffee maker, along with cable TV and a work desk.

Leisure and Business Facilities
Guests can enjoy the indoor pool, on-site gym, and complimentary shuttle services within an 8 km radius. The Pavilion Restaurant offers breakfast, and there's a full-service business center for corporate needs.

Scenic Views and Nearby Attractions
Overlooking the Fisher Cats baseball field, the Hilton Garden Inn Manchester provides a non-smoking environment. With Manchester Airport just 14 km away, this hotel is the perfect blend of comfort and convenience.

To experience these exceptional amenities and more, book your stay at Hilton Garden Inn Manchester Downtown now.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 251 reviews
Cleanliness: 8.6
Service: 8.4
Location: 8.8
Room Quality: 8.1
Amenities: 7
Value for Money: 8
Food and Beverage: 7.2
Overall Experience: 8.7
J
Jaromír • extended_group • cz
10
Friendly, clean and comfortable
Pros:

A great place to stay when visiting Manchester. We had a view of ballpark right from our room. The reception staff were pleasant and helpful. Parking at the hotel is hassle-free. We will definitely return on our next visit to Manchester.

2026-10-24 • via Nuitee
M
My Hanh • couple • us
9
Cons:

There was a small kitchen fire early in the morning. However, when we went down to the lobby, the one staff member there did not instruct us what to do.

2026-10-13 • via Nuitee
T
Toni • couple • us
10
We were very pleased with everything--especially the price (it was a non-refundable booking)!
Pros:

We arrived earlier than check-in but the concierge told us we could check in. She then provided very good dining recommendations. The grounds, facility, room were TOP NOTCH! The Evelyn & Crabtree plus the organic shampoo were a welcome surprise!

Cons:

Colder weather so the fireplace was on!

2026-10-08 • via Nuitee
חזי יעקבי • solo_traveller • il
9
2026-09-19 • via Nuitee
F
Fred • solo_traveller • us
10
Pros:

The location was great. The room with a view of the baseball field was amazing.

Cons:

None

2026-09-05 • via Nuitee
K
Kathy • solo_traveller • us
10
Was awesome
Pros:

Great location. Very very clean

2026-08-31 • via Nuitee
B
Bruno • couple • us
9
2026-08-20 • via Nuitee
A
Amy • solo_traveller • us
9
Pros:

The staff was friendly , the location was convenient to the concert venue, the room was nice, and the bed was extremely comfortable.

Cons:

The breakfast option was expensive and there was no flexibility. The scrambled eggs were very dry.

2026-08-17 • via Nuitee
T
Tania • solo_traveller • us
1
2026-08-17 • via Nuitee
S
Sharon • solo_traveller • us
9
2026-08-15 • via Nuitee
M
Mario • couple • us
10
Pros:

Service

Cons:

Nothing in particular. The location was not perfect but reasonable.

2026-08-13 • via Nuitee
A
Ann • couple • us
10
2026-08-06 • via Nuitee
T
Tiffany • family_with_children • us
7
2026-08-04 • via Nuitee
R
Richards • solo_traveller • us
8
Pros:

The staff was great

Cons:

The beds were a bit hard for us

2026-07-24 • via Nuitee
Z
Zach • couple • us
10
2026-07-12 • via Nuitee
B
Brandi • couple • us
10
2026-07-12 • via Nuitee
C
Crystal • solo_traveller • us
10
Great room to watch the game
Pros:

We loved the location because it's in the city but tucked away in an area that isn't busy. And the view of the baseball field was really cool. We had fun watching a game.

Cons:

N/A

2026-07-11 • via Nuitee
R
Rachel • family_with_children • us
8
Pros:

The place was pretty and clean. My family lived the stadium being right behind the hotel. It added a really fun element. The beds were comfy and food from The Patio was yummy. They were slammed and our order got messed up pretty royally and they comped our check which was really nice of them.

Cons:

The pool was chilly- unexpected and the hot tub wasn’t working at the time. I would have liked a continental breakfast. The breakfast buffet was pretty steep in price.

2026-06-29 • via Nuitee
M
Maria • couple • ie
5
Stayed as part of a wedding group but would not consider it a holiday destination
Pros:

Staff friendly

Cons:

Hotel is tired while staff are cleaning it still felt worn Breakfast buffet not great

2026-06-09 • via Nuitee
M
Melisa • family_with_children • us
10
2026-06-09 • via Nuitee