Iberotel Luxor by JAZ

Hotels
8.6 (3332 reviews)
Khaled Ibn El Waleed Street, East Bank , Luxor , eg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful location
Helpful staff
Great amenities
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.81
Several reviews mentioned poor cleanliness, especially in the bathrooms.
Service
9.28
Staff is overall helpful and nice, although some communication issues were noted.
Location
9.32
Many guests praised the beautiful location by the Nile and proximity to attractions.
Room Quality
7.77
Rooms described as old-fashioned and in need of renovation in several reviews.
Amenities
8.8
The floating pool and beautiful gardens were positively highlighted.
Value for Money
8.26
Some mentions of high prices for services and food, affecting overall perception of value.
Food and Beverage
8.81
Breakfast variety and quality received positive feedback.
Overall Experience
8.78
Guests generally had a pleasant experience despite some noted downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:07

Property Description

Unique Heated Pool on the Nile
Experience a one-of-a-kind stay at Iberotel Luxor with its heated pool floating on the Nile, offering breathtaking views of the Theben Hills.

Culinary Delights and Scenic Dining
Indulge in a generous breakfast spread and savor a variety of cuisines including Egyptian, Mediterranean, and Asian while admiring the picturesque Nile from the on-site restaurant boat.

Comfortable Rooms with Modern Amenities
Relax in the spacious rooms featuring private balconies, satellite TV, minibars, and air conditioning. Your safety is ensured with in-room safety deposit boxes.

Immerse yourself in the beauty of Luxor's historical sites and enjoy personalized recommendations from our concierge for a memorable stay at Iberotel Luxor.

Important information:

Please note that WiFi is available free of charge in hotel rooms & the hotel Lobby with limited speed. For high speed the WiFi is against charge.

Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing. Contact information are available on the confirmation letter.

Kindly note that birth certificates need to be presented upon check-in for children accompanying guests.

Please note that a smart casual dress code is required at all of the hotel's restaurants.

Please note that swimming in the pool and in the sea is only permitted in adequate Bathing suit. Swimming in loose/cotton clothing is also not permitted.

When booking more than 5 rooms, additional supplements may apply. Bookings will be nonrefundable and full amount of the stay will be charged anytime.

For Refundable bookings, Payment Gate-Way link will be send via email to process one night payment.
For Non-Refundable bookings, Payment Gate-Way link will be sent via email to process full payment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LXR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3332 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
I
Ingrid • family_with_children • ie
7
Fine, comfortale and clean and friendly
2026-05-09 • via Nuitee
M
Martin • solo_traveller • fr
8
Excellent séjour
Pros:

Proximité de la corniche + Luxor temple + piscine sur le Nil + très beau coucher de soleil

Cons:

Chambre mériterait un rafraîchissement

2026-05-09 • via Nuitee
A
alessandro • couple • it
5
Pros:

Posizione carina lungo il Nilo

Cons:

Stanza e bagno vecchi; cuscini di “cartone” scomodissimi; serramenti vecchi.
Prezzo troppo caro per la qualità/servizi offerti.

2026-05-08 • via Nuitee
A
Abdalla • solo_traveller • eg
10
ممتازة وهادية جدا وشكرا لجميع العاملين في الفندق وشكرا لمستر فوزى علي حسن الاستقبال وكرم الضيافة
Pros:

ممتازة وشكرا لمستر فوزى ولجميع العاملين في الفندق علي حسن الاستقبال وكرم الضيافة

Cons:

لا شئ
كل شئ في الفندق جميل

2026-05-07 • via Nuitee
M
Mohamed • family_with_children • ma
8
Pros:

Emplacement exceptionnel, mais les chambres méritent des travaux : elles sont très vieilles.
Le personnel des restaurants est très sympathique. En revanche, le personnel de la réception était très froid.

2026-05-06 • via Nuitee
D
Domitros • solo_traveller • us
1
Worst hotel ever, do not stay here, they are thieves
Pros:

It is a nice property and had a nice location.

Cons:

Went to the restaurant/bar to listen to the oriental music, ordered 2 beers and a plate of food. The food took almost an hour, then I asked to pay and they asked dollar, euro, or pound - I said visa. They then tried to tell me I owed them for the food and 6 beers. I refused, they tried to make a big deal and then after way too long of them lying to me about how much I drank they said maybe they made a mistake. The mistake they made was thinking I would allow them to scam me. They told the people who left before me their card machine was broke, and had them pay in USD. There are signs at the front desk and restaurant that say card payment only, they ask for cash to steal, then get upset when you refuse to overpay or insist on using a card. Worst hotel experience of my entire life. I would not return if they paid me. If you stay there prepare for some scummy behavior. I’m not sure why booking.com allows a place like this to exist on their site

2026-05-06 • via Nuitee
M
michael • couple • eg
10
2026-05-06 • via Nuitee
J
Jakob • couple • de
3
Good location but bad condition of hotel (dirty, bad uncomfortable)
Pros:

Good location close to Tempel

Cons:

Very dirty room and bathroom, bed totally run down and uncomfortable! Do not recommend

2026-05-03 • via Nuitee
D
Daniela • extended_group • sm
7
Pros:

Struttura centralissima per fare una passeggiata in centro, e posizione fantastica lungo il Nilo da cui si godono tramonti spettacolari. Bellissima piscina per rinfrescarsi dopo una giornata intensa di visite. Buono il ristorante centrale con servizio a buffet.

Cons:

Hotel piuttosto datato e bisognoso di ammodernamento. Le camere che danno sulla Corniche sono molto rumorose e non insonorizzate. Quelle che danno sulla reception sono più silenziose ma non vi è un vero ricambio di aria. Pulizia generale delle stanze da migliorare.

2026-05-03 • via Nuitee
M
Maria • solo_traveller • nl
9
Pros:

De kamer die ik kreeg had ik geweigerd omdat het in de lobby was dus wel je deur en raam open, maar dat zit je alsnog binnen.
Ik kreeg de volgende dag gelijk een andere kamer met een balkon echt naar buiten.

Cons:

Eigenlijk niets.
Het was mijn 17e x in dit hotel

2026-05-02 • via Nuitee
H
HUAXIN • family_with_children • cn
1
Pros:

nothing

Cons:

I am extremely disappointed with my stay at this hotel and I cannot recommend it to anyone. The experience was ruined by both the appalling service and the poor condition of the room.

1. Unacceptable Staff Behavior:
The staff members were incredibly rude and unprofessional. They constantly wore sour faces and showed zero hospitality. What was most disturbing was the clear discrimination against Asian guests. On top of that, the staff had the audacity to actively ask for tips despite providing such terrible service.

2. Dilapidated Room Facilities:
The room was in a state of disrepair:

The bed was sagging and uncomfortable to sleep on.

The curtains did not block out any light, making it impossible to sleep in the morning.

The bathroom sink was clogged and the water would not drain.

The trash can's foot pedal was broken, so it couldn't be opened.

This hotel is not worth the money. Save yourself the trouble and stay elsewhere.

2026-05-01 • via Nuitee
R
Roberta • solo_traveller • it
8
Nella media
Pros:

Nel complesso ci siamo trovati bene. I punti forti sono gli spazi esterni con giardini e piscina sul Nilo e la centralità della struttura a pochi metri a piedi dal tempio di luxor.

Colazione a buffet abbastanza variegata.
Consiglio per i gestori : essendo un quattro stelle per turisti, si potrebbe aggiungere qualche alternativa vegane (es. Latte di avena/soia, banana bread) 

Cons:

Wifi molto poco funzionante anche nelle aree comuni.

Le note dolenti sono le camere abbastanza datate: le porte sono visibilmente usurate cosi cone anche il bagno. Moquette ovunque che lo rende un pò fuori moda. Illuminazione sui toni del giallo troppo soffusa tale da rendere la stanza quasi buia nonostante tutte le luci accese.

2026-05-01 • via Nuitee
J
Jan • couple • cz
9
Pros:

Úžasná lokalita, výhled na Nil, hotelový bazén na Nilu.

Cons:

Na zahradě hotelu se téměř každý večer konají slavnosti a svatby, spojené s větší hlučností hudby.

2026-04-30 • via Nuitee
K
khalaf • extended_group • eg
8
2026-04-30 • via Nuitee
R
Rochdi • family_with_children • ma
9
2026-04-30 • via Nuitee
F
Floriana • couple • it
7
2026-04-28 • via Nuitee
C
Chloe • couple • gb
10
Comfy quiet luxury on the East Bank
Pros:

I loved loved loved this hotel!! I don’t know if it’s because I’d had a bad experience staying on the West Bank, but Iberotel was such a breath of fresh air. The staff were accommodating (except for a long wait in the lobby to check in), and the laundry service & restaurant options were excellent.
My room was clean, and all efforts at comfort had been provided.
Thank you!!

Cons:

I got asked out on a date by a staff member whilst trying to enjoy my dinner - was a bit of a strange experience.
Hotel-wise, everything was perfect!

2026-04-28 • via Nuitee
L
Lee • couple • gb
9
2026-04-27 • via Nuitee
L
Laurence • couple • cy
9
Everything we wanted for a short stay.
Pros:

Location, friendly staff, cleanliness ;/ hygiene, grounds.

Cons:

Room outlook was not so good

2026-04-26 • via Nuitee
M
Mariachiara • family_with_children • fr
7
2026-04-26 • via Nuitee