Courtyard by Marriott Prague City

Hotels
•
Courtyard by Marriott
8.8 (1317 reviews)
Lucemburska Street 46 , Prague , cz

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Cons:
Rude staff
Old decoration

Categories

Cleanliness
8.59
Some reviews indicate the property looks old and a little unkept, affecting cleanliness perception.
Service
8.96
Mixed sentiments with some staff being helpful while others, especially at the front desk, displayed rude behavior.
Location
9.3
The location is praised for being close to malls and public transport.
Room Quality
8.75
General comfort in room quality, though some mention the old decoration.
Amenities
8.78
Amenities are modern and sufficient, including fitness facilities.
Value for Money
8.74
The price provides fair value but is noted to be expensive given certain issues.
Food and Beverage
8.49
Breakfast was generally good but received mixed reviews regarding menu variety.
Overall Experience
8.76
Overall a satisfying stay with both good and bad aspects addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:47

Property Description

Centrally Located Luxury at Courtyard by Marriott Prague City

Convenient Amenities: Enjoy 24-h lobby market and fitness room for your convenience.

Comfortable Accommodations: Choose from spacious rooms with luxurious bedding and mattresses for a restful stay.

Delicious Dining: Indulge in fine cuisine at The Famers´ Market Bar & Grill Restaurant with a unique fireplace.

Book now for an unforgettable stay at Courtyard by Marriott Prague City!

Important information:

Please note that the room rates may vary due to the daily exchange rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for 950 Kč per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CZK 750 per day.

Location

Guest Reviews

8.8
Based on 1317 reviews
Cleanliness: 8.59
Service: 8.96
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.49
Overall Experience: 8.76
L
Liudmyla • family_with_children • ua
10
2026-05-09 • via Nuitee
S
Sergii • solo_traveller • ua
10
2026-05-08 • via Nuitee
C
Cruz Diaz • extended_group • es
9
2026-05-05 • via Nuitee
B
Boris • couple • sk
7
2026-05-04 • via Nuitee
G
GrzegorzS_Wroc • family_with_children • pl
10
2026-05-03 • via Nuitee
M
Mark • solo_traveller • us
10
2026-04-22 • via Nuitee
E
eduardo • family_with_children • cl
10
2026-04-10 • via Nuitee
P
Petra • extended_group • cz
10
2026-04-09 • via Nuitee
B
Bookang • solo_traveller • kr
8
Shopping Mall right in front of the hotel
Pros:

There is a Flora Shopping Mall right in front of the hotel, so you can shop at Albert, visit a pharmacy, and use the food court.

Cons:

There was a cemetery near the hotel. However, I am not afraid of Western ghosts.

2026-04-09 • via Nuitee
T
Tuğrul • family_with_children • pl
10
Pros:

Everything was perfect

2026-04-07 • via Nuitee
S
Svetlana • solo_traveller • es
10
2026-04-02 • via Nuitee
S
Sevinj • couple • az
7
2026-03-28 • via Nuitee
W
Wang Chung-Hsing • family_with_children • tw
9
Cons:

Room Temperature cannot control.
Too close grave.

2026-03-26 • via Nuitee
L
Lucia • family_with_children • sk
9
Pros:

Hotel nám veľmi vyhovoval svojou polohou. Raňajky boli vynikajúce a personál veľmi ústretový. Je to veľmi príjemný hotel, z ktorého je všade tak akurát blízko.

Cons:

Veľmi suchý vzduch v izbe a nemožnosť poriadne vyvetrať.

2026-03-24 • via Nuitee
L
Ladislav • couple • cz
7
2026-03-16 • via Nuitee
P
P2512OYomaro • Business
4
Unacceptable
Pros:

I am writing to formally express my disappointment regarding the unacceptable behavior and attitude displayed by a member of your reception team named Rose during my arrival today.

After a long international trip, I arrived at your hotel today and checked into Room 310. I chose your property because it is part of a well-known international hospitality chain, and I expected a professional and welcoming experience consistent with that reputation.

Unfortunately, the behavior I encountered at reception was the opposite. The receptionist, Rose, spoke to me and members of my group in an extremely disrespectful and unprofessional manner. We have a group booking of 15 rooms, and instead of assisting us with courtesy and professionalism, she treated us in a very hostile way.

What was particularly concerning was that she threatened to call security on us without any reasonable justification. Her tone, facial expressions, and overall attitude were insulting and completely inappropriate for someone working in guest relations.

As someone who works in the hospitality industry myself, currently serving as a Regional Director of Sales, I understand the importance of guest experience and professional conduct. What we experienced today falls far below the standards expected from an international brand and was deeply disappointing, especially upon arrival after a long journey.

I kindly request that this matter be investigated. I would also appreciate a response from management explaining how this situation will be addressed, as the treatment we received was unacceptable.

For reference:
• Date of arrival: Today
• Room number: 310
• Group booking: 15 rooms

I look forward to hearing from you soon

2026-03-11 • via Tripadvisor
O
Ostaszewska • extended_group • pl
2
Nie polecam. Oszukują na depozytach.
Pros:

Lokalizacja. Na przeciwko centrum handlowe, blisko do starego miasta.

Cons:

Hotel najpierw próbował nasz oszukać z rezerwacją. Twierdzili że jeden z pokoi jest bez śniadania. Pani z hotelu chciała zobaczyć w aplikacji bookingu że oba są ze śniadaniami ale biedna nie rozumiała po polsku. Po dosłownie minucie jej sprawdzania w systemie okazało się że jednak oba pokoje są ze śniadaniami. Potem obsługa pobrała depozyt na 2500 koron, następnie przy wymeldowaniu okłamano nas że depozyt nie został pobrany i muszą go pobrać ponownie. Tylko że tym razem w wysokości ponad 4tys koron. Do tego doliczyli jeszcze już opłacone zakupy w sklepiku hotelowym. W sumie zablokowano nam 8tys koron bo obsługa nie potrafi policzyć trzech dób na parkingu i dwóch psów przebywających na ich terenie przez trzy dni. Nie polecam. Do tego warstwy kurzu na półkach i pokoje hotelowe które czasy świetności mają już za sobą. W tej samej cenie w Polsce są hotele w o wiele lepszym standardzie.

2026-03-09 • via Nuitee
H
HONG JAE • couple • kr
9
2026-03-05 • via Nuitee
P
Petra • family_with_children • cz
9
2026-02-28 • via Nuitee
H
Honza • family_with_children • cz
10
Pros:

Výborná lokalita

Cons:

Topení v koupelně (žebřík) chybí

2026-02-22 • via Nuitee