Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Helpful and friendly staff
Cons:
Outdated room design
High prices

Categories

Cleanliness
8.01
Some reviews mentioned cleanliness issues, especially with older room designs.
Service
8.98
Service experiences varied, but overall staff were highlighted positively despite some frustrations.
Location
9.52
Location was highly praised as ideal for event-goers.
Room Quality
7.47
Room design was described as dull and outdated, impacting overall satisfaction.
Amenities
8
Amenities were seen as lacking, particularly dining options.
Value for Money
7.96
Guests felt the hotel was overpriced compared to the experience.
Food and Beverage
7.51
Limited options and disappointing dining experiences noted by several guests.
Overall Experience
8.98
Overall experience was mixed but leaned positive due to location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:18

Property Description

Luxury Boutique Hotel in the Heart of Dallas

Rooftop Infinity Pool and 24-Hour Concierge Service
Experience the ultimate relaxation with a stunning rooftop infinity-edge pool and round-the-clock concierge service at your disposal.

Modern Rooms and High-End Amenities
Indulge in luxury with 32-inch flat-screen TVs, designer toiletries, and plush bedding in each stylish guest room. Enjoy a rejuvenating shower experience with overhead shower heads and unwind with complimentary snacks from the mini bar.

Fitness Center, Bliss Spa, and Gourmet Dining
Stay active at the expansive fitness center, pamper yourself at the Bliss Spa, and savor delicious American cuisine at Cook Hall. End your day with handcrafted cocktails and live music at Living Room Bar.

Book now to experience the perfect blend of luxury and convenience at W Dallas Victory.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 56 per day.

Location

Guest Reviews

8.3
Based on 268 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.98
R
Roshanda • couple • us
4
The front desk was nice and the lobbies too but when you get to the room it’s a different experience dated, smelly, hard
Pros:

Location, The lobby was beautiful.

Cons:

Room was dated, the bed was horrible I couldn’t sleep on it.

2026-02-09 • via Nuitee
T
Tom • couple • us
7
Very enjoyable despite a few issues
Pros:

Location. Wife lived the spa and the staff. Front desk staff was phenomenal.

Cons:

Only one elevator working. Waited for almost two hours for room service so had to call. Then order was wrong

2026-02-09 • via Nuitee
F
Felicia • couple • us
9
The location, luxury of the hotel is very nice
Pros:

The location, the convenience of the property

Cons:

The extra fees

2026-02-09 • via Nuitee
B
Burkhard Otto • family_with_children • br
8
2026-01-29 • via Nuitee
M
Mike • family_with_children • us
7
Would like easier method of order room service
Pros:

Walking distance to event
Great restaurant nearby

Cons:

Was given room with view to construction
Bathroom fan not working and cramped space
Shower and bathroom not appropriate for price

2026-01-19 • via Nuitee
A
Atilio • extended_group • ve
10
2026-01-02 • via Nuitee
O
OB-ONE • couple • us
6
Always a great place to stay for the location but over the years the interior design of room is dull
Pros:

Location of the hotel and the front desk assistance was great

Cons:

Interior design of the room is older and not fresh.
At 11:00 in the morning there was no hot water… I tried to call the front desk with the phone in the room, but it does not work… So I used my cell phone to call the front desk and an hour later they restored hot water to the room with no real apology. or refund. I was told by the front desk that nobody else has complained of this problem… That seems difficult to believe.

2025-12-25 • via Nuitee
R
Richard • solo_traveller • us
10
Wonderful location in the heart of Dallas!
Pros:

Location, facilities, and it was clean!

Cons:

A little pricey.

2025-12-15 • via Nuitee
M
McCoy • solo_traveller • us
1
Every interaction with the staff was frustrating
Pros:

Location to AA center was the reason we selected this hotel. The valet parking staff was outstanding, very professional and accommodating

Cons:

It started at check in when my reservation was questioned. Hotel said they had 2 reservations in my name one was paid in advance the other not. The hotel did not want to recognize the paid reservation. I spent the next hour + working with Ticketmaster to straighten things out.
The hotel is clearly understaffed in the restaurant and bar. We had a late lunch, 3:00 ish and it took almost 20 minutes to be acknowledged and order

2025-12-06 • via Nuitee
J
Jim • extended_group • us
8
2025-11-25 • via Nuitee
D
Ddb2422 • Solo travel • us
6
Overrated and overpriced
Pros:

I was expecting more from the brand and was disappointed when I arrived and throughout my stay.

Nothing special about the rooms or ambiance of the location.

Good location if you are going to attend a Mavs or Stars game but other than that better off staying at the Ritz for $900 a night.

Rooms are large but oddly designed with an open bathroom that you have a curtain to close to provide privacy.

Technology is older in the room (I.e. TV and audio system).

On site dinning (underwhelming also).

Valet $60 a night.

2025-10-04 • via Tripadvisor
G
Glen
10
Great Location
Pros:

Perfect location and accommodation for anyone wanting to attend an event at the AA center or anything in Victory area.

2025-10-02 • via Nuitee
J
Jeff
6
Pros:

The check in was okay, but they changed my room from a balcony room to regular suite room. One room was hot, the other was cool. The sink drain made a popping noise all night long. Not what I was expecting at a hotel of this nature!

2025-09-22 • via Nuitee
M
Monika
8
Pros:

Disappointing restaurant service

2025-09-21 • via Nuitee
A
Alexandria • partner
8
Pros:

Very nice hotel and friendly/knowledgable staff the only thing was the ac didn’t kick in until maybe in the middle of the night for whatever reason

2025-09-08 • via Nuitee
R
Rachel • family
10
Pros:

My mom and I stared here in late July because Jin of BTS had a concert at the American Airlines Center. I can't say enough nice things about this hotel - to say we had a terrific stay would be an understatement. We chose the hotel because it was right across the street from the venue, but our stay was made even better by the terrifically helpful and kind staff, the lovely rooms, and the surrounding area of the property. As BTS fans, we were also delighted by how kind and accommodating everyone was to us, and how welcoming they were, so that was a lovely bonus. This was a great place to stay, and we'd gladly come back even without an event to go to. Highly recommend!

2025-08-11 • via Nuitee
S
stephanie • friends
10
Pros:

Location

2025-08-11 • via Nuitee
A
Alondra
10
Pros:

Great staff and great room enjoy my time for my bday and anniversary

2025-08-06 • via Nuitee
C
Carolyn • family_with_children • us
10
2025-08-04 • via Nuitee
D
Delia • friends
10
Pros:

Loved the close proximity to the American Airline Center, literally just across the street if you are watching a game or concert.

2025-08-04 • via Nuitee