Sunset Mountain Inn and Spa

Hotels
Independent
7.6 (121 reviews)
104-1151 Sidney Street, Canmore, Alberta, T1W 3G1 , Canmore , CA

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Express check-out
Firepit
Arcade/game room
Hot springs nearby
Luggage storage
Express check-in/check-out
Ski storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Amenities available
Cons:
Room discomfort
Maintenance issues

Categories

Cleanliness
6.99
The kitchen sink wasn't draining well upon arrival.
Service
8.46
Staff were very helpful and friendly; received an upgrade.
Location
8
Location was very good.
Room Quality
6.45
Room was dated and the bed was awful.
Amenities
7.98
Had what we needed to make our own quick meals.
Value for Money
7.44
Felt reasonable considering the location and amenities.
Food and Beverage
7.99
No issues mentioned; standard quality for this hotel tier.
Overall Experience
7.46
Mixed feelings due to service and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:15

Property Description

Experience the tranquil charm of Sunset Mountain Inn and Spa, where every moment is designed for relaxation and enjoyment.

Spa Indulgence
Unwind at our full-service spa, offering exquisite massages and rejuvenating facials that will leave you feeling refreshed and revitalized.

Fun for All Ages
Enjoy our indoor pool complete with a thrilling waterslide and a hot tub, perfect for family fun or a luxurious retreat. Our arcade/game room ensures entertainment for guests of all ages.

Comfort and Convenience
Stay in one of our 81 unique guestrooms featuring modern amenities like refrigerators, flat-screen TVs, and complimentary toiletries, ensuring a cozy home-like experience throughout your visit.

Book your stay at Sunset Mountain Inn and Spa today for an unforgettable getaway!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: YYC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 121 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8
Room Quality: 6.45
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 7.46
T
Talia solo_traveller ca
10
2025-10-14 via Nuitee
M
Marilyn friends
10
Pros:

The staff were very friendly and helpful.

2025-10-03 via Nuitee
J
Jill family
10
Pros:

The staff were very helpful, always super friendly, the room was pretty big, had what we needed to make our own quick meals.

2025-08-11 via Nuitee
T
Trevor family
10
Pros:

Fast check-in, friendly staff, and received an upgrade. Building needs some maintenance, outdoor parking way too tight.

2025-08-02 via Nuitee
J
John couple us
9
2025-07-27 via Nuitee
R
Rolly
10
Pros:

Front desk Jackie was very helpful.

2025-07-24 via Nuitee
B
Becky couple ca
9
Restful retreat in a beautiful setting.
Pros:

Varied and excellent

Cons:

Your head office kept switching our hotel from one to the other in your chain of hotels causing stress.

2025-07-21 via Nuitee
W
wilma family
6
Pros:

Location was very good with friendly staff. The only thing we didn't like is the kitchen sink wasn't draining well. . We reported it and got fixed 1 day before we end our holiday.

2025-07-17 via Nuitee
S
Susan
8
Not so great room
Pros:

Room was dated and bed was awful! So uncomfortable. The power went out on the second night. I couldn’t call the front desk because they close at 11:00. Called the emergency number to find out it was a planned outage from 11pm-5am. No staff told us this would happen

2025-07-11 via Nuitee
A
andrea family_with_children us
8
2025-07-05 via Nuitee
R
Rebecca partner
8
Pros:

Lovely little appartment / room within easy walking distance of the centre of Canmore. Facilities a little dated but everything we needed.

2025-07-01 via Nuitee
T
Tanja
8
Pros:

Fantastic apartment. Totally felt like home. The view was amazing and a great way to wake up each morning. Thank you

2025-06-29 via Nuitee
M
Mitchell family
6
Pros:

Furniture in the room was pretty old. Room was not updated in a while. Not a terrible place to stay. Didn't used any of the facilities. It worked for us. We of course got the room across the hall from the ice and vending machine. Basically outside the door. However, since the weather was not warm, nobody used the ice machine during our stay.

2025-06-28 via Nuitee
A
Alan partner
8
Pros:

Staff were excellent but the standard of the accommodation was not what was expected. Tv in the lounge not working, some lights not working and the door between the bedroom and kitchen area would not close properly

2025-06-24 via Nuitee
M
Manginsay family with young children ca
10
Exceptional
2025-06-24 via Nuitee
B
Brittni
6
Pros:

We had a pretty solid experience. The rooms were nice and the breakfast was decent. We had a major power outage during our stay and got moved from one hotel to another after booking months in advance. We also had some considerations with our shower.

2025-06-12 via Nuitee
P
PATRICIA
6
Pros:

Nice room. Lots of rules. Sign not lit so difficult to find. Reception was sweet to wait for us

2025-06-10 via Nuitee
Y
Yuriko group ca
10
Exceptional
Pros:

We were very lucky that they gave us free upgrade to a suite room. The room had a kitchen, laundry and 2 bedrooms, BBQ, and fireplace. The suite was very conformable.

2025-06-10 via Nuitee
R
Rosalie partner
8
Pros:

We found the pillows a bit hard

2025-06-10 via Nuitee
P
Pierre
10
Pros:

Was great!

2025-06-09 via Nuitee