Sunset Mountain Inn and Spa

The staff were very friendly and helpful.

The staff were very helpful, always super friendly, the room was pretty big, had what we needed to make our own quick meals.

Fast check-in, friendly staff, and received an upgrade. Building needs some maintenance, outdoor parking way too tight.

Front desk Jackie was very helpful.

Location was very good with friendly staff. The only thing we didn't like is the kitchen sink wasn't draining well. . We reported it and got fixed 1 day before we end our holiday.

Room was dated and bed was awful! So uncomfortable. The power went out on the second night. I couldn’t call the front desk because they close at 11:00. Called the emergency number to find out it was a planned outage from 11pm-5am. No staff told us this would happen

Lovely little appartment / room within easy walking distance of the centre of Canmore. Facilities a little dated but everything we needed.

Fantastic apartment. Totally felt like home. The view was amazing and a great way to wake up each morning. Thank you

Furniture in the room was pretty old. Room was not updated in a while. Not a terrible place to stay. Didn't used any of the facilities. It worked for us. We of course got the room across the hall from the ice and vending machine. Basically outside the door. However, since the weather was not warm, nobody used the ice machine during our stay.

Staff were excellent but the standard of the accommodation was not what was expected. Tv in the lounge not working, some lights not working and the door between the bedroom and kitchen area would not close properly

We had a pretty solid experience. The rooms were nice and the breakfast was decent. We had a major power outage during our stay and got moved from one hotel to another after booking months in advance. We also had some considerations with our shower.

Nice room. Lots of rules. Sign not lit so difficult to find. Reception was sweet to wait for us

We found the pillows a bit hard

Was great!

Friendly and helpful staff. They were able to answer my questions prior to arrival. Room was clean. We got upgraded to a larger room with a mountain view which was fantastic. Hallways under renovations but we didn’t notice any construction noise during our stay

Staff friendly. Cozy two bedroom with kitchenette

Two days before our trip the property we booked and paid for notified us that we were being relocated to a sister property to accommodate other guests. We had to pay for it in full, and if we cancelled we would not get our money back, but yet they can bounce us to a Super 8 caliber location without compensation or upgrade. The whole industry has become self serving and could care less about their clients. The people at the site were excellent but that does not make up for the way we were treated without recourse. Needless to say, getting treated like this two days before our vacation started did have a negative effect on the whole week. Travel is becoming less desirable.

Great time here! The front desk team was super accommodating and helpful. The rooms was super clean and nice - we even got upgraded to a condo suite! Thanks!

My family stayed at Sunset Mountain Inn and spa for 4 nights. The staff (Jackie and Ruth) were so welcoming and amazing. Our place was clean with all the amenities we needed. Pool and hot tub was a hit after a long day of walking. Views from our balcony was stunning. Bed was comfortable. My only concern was my bedroom curtains were not blackout so at 5:30am sunrise, brightness woke me up.

I would definitely go back here and recommend it. You wont regret it.

The resort was very nice . It was very clean , even with the renovation going on. The staff is very polite.