Hotel Ester

Hotels
8.7 (911 reviews)
Szeroka 20 , Kraków , pl

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from staff early in the morning
Limited breakfast variety

Categories

Cleanliness
8.61
The hotel is spotless with clean towels provided daily.
Service
9.08
Staff is friendly and helpful with great service.
Location
9.12
Located in the vibrant Kazimierz district with many nearby attractions.
Room Quality
8.57
Rooms are a decent size with comfortable beds.
Amenities
8.6
Standard amenities available, with some minor issues noted.
Value for Money
8.76
Offers great value for the price considering location and service.
Food and Beverage
8.11
Breakfast is good but could improve in variety for a four-star hotel.
Overall Experience
8.78
Overall enjoyable stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:32

Property Description

Location in Kazimierz, Kraków’s Historic District
Experience the charm of Kraków by staying at Hotel Ester, nestled in the heart of the historic Jewish district. Just steps away from the Old Synagogue, immerse yourself in the rich history and culture of the city.

Comfortable Rooms with Modern Amenities
Relax in our air-conditioned rooms equipped with flat-screen TVs and complimentary Wi-Fi. Enjoy the convenience of a work desk, refrigerator, and safety deposit box in every room. Pamper yourself with free mineral water and unwind after a long day of sightseeing.

Culinary Delights and Relaxation
Indulge in a delicious breakfast buffet and savor traditional Polish and Jewish cuisine at our restaurant. Afterward, treat yourself to a rejuvenating massage or unwind in our sauna. Let our 24-hour staff and tour desk enhance your stay with seamless trip planning.

Book your stay at Hotel Ester now and make the most of your Kraków adventure!

Important information:

Upon request, guests credit card his credit card may be charged in his currency.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Location

Guest Reviews

8.7
Based on 911 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.76
Food and Beverage: 8.11
Overall Experience: 8.78
R
RIITSALU solo_traveller fi
8
2026-08-15 via Nuitee
P
paolo solo_traveller it
7
2026-08-15 via Nuitee
S
Sebastien family_with_children fr
9
2026-08-14 via Nuitee
I
ingarao couple fr
10
Pros:

L’emplacement et le confort

Cons:

Petit déjeuner un peu cher

2026-08-10 via Nuitee
E
Eszter couple hu
7
Not really 4 stars, but overall a great location and amazing breakfast
Pros:

The breakfast was phenomenal, we loved it, it is so worth it! The room is a nice size, the staff were mostly kind and accommodating. The area is very nice, we loved the location and it was very easy to come and go with public transportation. We appreciated the daily water in the room and the air conditioning as well. Overall we had a nice stay, even though we had incredibly noisy neighbours one night so I had to call down to the reception at midnight and the receptionist came up and handled it, so we really appreciated that as well.

Cons:

While the room is a nice size the bathroom had the worst floorplan and the huge shower was not only not practical but the door did not close properly so we kept flooding the bathroom. There were no garbage bags in the cans, even though they cleaned them daily, this felt weird. More flat surfaces in the bathroom would be ideal. On our last day we had to leave super early due to our early flight and I let the reception know the day before, they could not put together a breakfast package for us, we could just go down and grab things prior leaving at like 6 am... We were not really hungry at this time and we could not grab things, just ate something little and left. This is not the staff's fault by any measure, they did what they could, management should have a process in place for these kinds of situations or at least a box or something that we can put stuff into ourselves. We have been all around Europe in not 4 star hotels, in multiple cities and they were preparing breakfast packages without any problems every time. The door was locking properly, however, had some type of gap with the lock so it was making noises. There was no shoehorn, the hairdryer was also not really good. These are small things, however, at a 4 star level these would matter I think.

2026-08-10 via Nuitee
S
Sander solo_traveller nl
7
2026-08-09 via Nuitee
M
Minna couple fi
9
Kaikki toimi hyvin.
Pros:

Sijainti ja ympäristö.

2026-08-09 via Nuitee
B
Britta couple dk
9
Et hyggeligt lille hotel, der lå meget centralt, vi kunne gå til alle de ting vi gerne ville se
Pros:

Hotel Ester var super venlige og lod os tjekke ind allerede kl 10, så vi behøvede ikke efterlade bagage og gå rundt på må og få i Krakow. Der var, hvad der skulle være på værelset, vi fik gjort værelset rent hver dag, selv om vi ikke bad om det. Håndklæder blev også skiftet hver dag.

Cons:

Ikke rigtig noget, personalet var super høflige og smilende

2026-08-05 via Nuitee
M
Marja-Liisa extended_group fi
10
Loistava sijainti ja viihtyisä hotelli.
Pros:

Loistava sijainti juutalaiskorttelissa, siisti hotelli ja kaunis tilava huone. Hyvä aamupala ja ystävällinen henkilökunta. Historia ja kulttuuri avautuivat heti ulko-ovella.

Cons:

-

2026-08-03 via Nuitee
E
Explorer17163462907 Friends getaway Espoo, Uusimaa
8
Very polite staff
Pros:

We really enjoyed our stay here. The location is excellent, there are many restaurants and places of interest nearby. If you want to book a city tour, there are plenty of options just outside of the hotel.

We had two rooms booked and were given one room well before check-in time on arrival, which was great. The rooms were spacious, clean and had a/c. There was no foreign satellite channel though on the tv. The shower was great but there was no shampoo or conditioner, only soap in the bathroom. It would have been good to have a bin in the room, the only bin was in the bathroom.

The staff at the reception were very polite and always greeted us when we passed through.

The breakfast was good, I’m sure there is something for everyone. The only “complaint“ would be that you had to help yourself to coffee from a machine and the coffee machine was very slow.

All in all, this hotel was a very good choice.

2026-08-02 via Tripadvisor
L
Lothar couple de
8
2026-08-02 via Nuitee
P
Pal solo_traveller no
8
Pros:

Flott beliggenhet

Cons:

Dårlig trykk i vannet

2026-08-02 via Nuitee
D
David solo_traveller gb
10
Historical location with easy access to city sights. Good value.
Pros:

Historical location in the Jewish quarter. Easy access to city centre and attractions. Staff on reception were particularly pleasant and helpful. Generous breakfast available in basement. Good value .

2026-08-02 via Nuitee
D
David couple es
9
Totalmente recomendable
Pros:

La habitación muy grande, muy limpia y te cambiaban las toallas a diario. Cuarto de baño recién reformado. Desayuno muy completo. En pleno barrio judío a 15 minutos andando de la plaza principal de la cuidad.

Cons:

Realmente no hubo nada que no nos gustara

2026-07-25 via Nuitee
A
Arieh solo_traveller au
8
Great choice for a Kraków visit
Pros:

The location cannot be beaten. Perfectly comfortable for a few days today an exploration of cracker

2026-07-23 via Nuitee
L
Lina solo_traveller lt
9
Pros:

Perfect location. Helpful receptionist.

Cons:

The same breakfast every morning. The food coiluld have been hot inteadvof warm.

2026-07-17 via Nuitee
K
KatrinSD solo_traveller de
8
2026-07-14 via Nuitee
A
Anne-Marie solo_traveller se
8
Pros:

Fräscht och trevligt. Trots att våra rum låg ut med ett torg med restauranger var det förhållandevis tyst och lugnt.Nära till det mesta.

Cons:

Ok frukost. Dock var brödet torrare än vad jag är van vid.

2026-07-13 via Nuitee
S
Stephanie couple ch
8
This is a cute hotel in a fantastic location with a very good breakfast. We really enjoyed our stay!
Pros:

The location, the breakfast and the decor

Cons:

Our room had a lot of street noise at night

2026-07-11 via Nuitee
Y
YOSEF extended_group il
7
2026-07-05 via Nuitee