Villa Zina Park Hotel

Hotels
Independent
8.2 (109 reviews)
Via Viterbo, 20, Custonaci, TP, 91015 , Custonaci , IT

Pets allowed

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Front entrance ramp
Express check-out
Hot springs nearby
Health club
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Spacious room quality
Positive dining value
Cons:
Unfriendly service
Poor food quality
Restrictive pool amenities

Categories

Cleanliness
7.91
The reviews indicate unfriendliness and a lack of satisfactory conditions at the pool, which may suggest cleanliness issues.
Service
7.38
Service was described as unwelcoming and biased. The staff did not provide a favorable experience.
Location
9.42
The hotel is well-placed for reaching important beaches and offers a secluded experience away from the beaten path.
Room Quality
8.87
Spacious rooms with necessary amenities are mentioned positively, though some minor complaints were noted.
Amenities
7.9
Certain amenities, like mandatory swim caps for the pool, detracted from the experience, although overall quality is acceptable.
Value for Money
8.36
Good value was noted, especially for lunch or dinner, despite some negative points on amenities.
Food and Beverage
7.41
Breakfast quality and selection were unsatisfactory based on the reviews, affecting the overall rating.
Overall Experience
8.38
The overall experience was mixed due to service and food quality but compensated by location and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:57

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at the full-service spa for ultimate relaxation.

Exciting Recreational Amenities
Stay active with a health club, outdoor pool, and spa tub. Enjoy beach shuttle service to easily access the surf and sand.

Convenient Facilities and Services
Benefit from complimentary Wi-Fi, concierge services, and a business center. Take advantage of room service, airport shuttle, and free parking for a hassle-free stay.

To experience luxury and convenience in Custonaci, book your stay at Villa Zina Park Hotel now!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to September.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TPS

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.2
Based on 109 reviews
Cleanliness: 7.91
Service: 7.38
Location: 9.42
Room Quality: 8.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.38
B
Bartolomea
10
Pros:

Great all together, this is my second time there and I am going back next year

2025-10-07 via Nuitee
C
Christian
4
Nicht Willkommen, aber ein Dach über dem Kopf !
Pros:

Das Personal war durchweg sehr unfreundlich – egal ob beim Frühstück, am Pool oder an der Rezeption. Es hatte leider den Anschein, dass Gäste aus der eigenen Heimat (60+) bevorzugt behandelt wurden, während wir als deutsche Gäste weniger willkommen waren.

Das Frühstück war enttäuschend: weder geschmacklich noch von der Auswahl her überzeugend. Besonders negativ fand ich, dass man am Hotelpool gezwungen war, eine eigene Badekappe mitzubringen – so etwas habe ich in einem Hotel noch nie erlebt.

Auch der Espresso, auf den man sich in Italien normalerweise freut, war von minderer Qualität und schmeckte sehr billig. Für ein Hotel in dieser Kategorie hatte ich mir deutlich mehr erwartet.

2025-09-26 via Nuitee
B
Bartolomea friends
10
Pros:

We love there. Very convenient very friendly and welcoming

2025-09-11 via Nuitee
V
Verified traveler
8
albergo quasi perfetto
Pros:

struttura in posizione ottimale per raggiungere le spiagge più importanti e s. vito lo capo , moderna e ben tenuta. staff cordiale e professionale. colazione varia e di buona qualità . pranzo o cena con buon rapporto qualità prezzo.
camera spaziosa con possibilità di stendere costumi e teli da mare . bagno spazioso e dotato di tutti gli accessori . unici difetti la presenza di un solo porta asciugamani grande da doccia per due persone , il materasso un po' troppo duro, il rivestimento dell'ascensore non adatto ad un hotel di questo tipo e l'orario di chiusura della piscina , 18,30 !!!

2025-09-03 via Nuitee
C
CAMILLE
8
bonnet de piscine obligatoire
Pros:

je n'ai pas aimé le bonnet de bain obligatoire à la piscine ça gâche les vacances on se croirait à la piscine municipale en hiver et les photos sont mensongères sur le site de l'hotel les gens n'en ont pas.
La musique est très forte à la piscine du 10h à 12H et de 16h à 18h30 sinon ça va, Le personnel est sympa les chambres sont bien le petit dej est OK.

2025-09-01 via Nuitee
F
Filippo partner
8
Pros:

La colazione non è proporzionata alle stelle dell'hotel

2025-08-20 via Nuitee
V
Vincenzo
10
Pros:

This property is not on the beaten path.Its a secluded jem to adore. If you want to go shopping, you go shopping. If you want to breathe fresh air from the mountains or the sea side and eat genuine food, drink well.This is where you find it.Not on the beaten path..........

2025-07-12 via Nuitee
A
Angel friends
10
Pros:

I had such a lovely stay at this hotel. The staff were so welcoming and friendly. The room was spotless, very spacious and we had a nice view of the pool. I would definitely recommend and would stay again. My only suggestion would be to hire car to stay here. There is no public transport and the taxis are quite expensive

2025-06-23 via Nuitee
T
Thomas
10
Pros:

We have been vacationing at Villa Zina for 15 years and it continues to get even better. The staff is wonderful and the hotel is kept spotless at all times. There is an ample breakfast buffet and the pool is huge with great music or quiet time in the afternoon. Roberta gives wonderful massages in their spa. Leo continues to be the star of the show with both the Acqua tone class along with the music events in the evening including their version of the Tale e Quale show with the staff impersonating famous singers. Villa Zina is a wonderful Sicilian vacation spot and close to the beautiful beach at San Vito lo Capo, historic Erice and the temple at Segesta. Enjoy!!

2025-06-17 via Nuitee
G
Giuseppe Davide
6
Pros:

Struttura piacevole, posizione strategica, buona colazione, camera ampia e pulita, piscina molto grande e ben tenuta.
Da migliorare l'informazione ( mappe, consigli e materiale informativo in generale) da parte della reception.
Ci ritornerò

2024-10-05 via Nuitee
A
Antonia Maria
10
Pros:

Tutto ottimo, fiore all'occhiello personale, colazione, ristorante e animazione discreta ma coinvolgente

2024-10-01 via Nuitee
M
Maurizio
10
Relax perfetto a Custonaci!
Pros:

Struttura di ottimo livello, camera standard con letti comodi e bagno grande, doccia molto bella con pavimento a pietra e soffione perfetto(acqua scendeva benissimo, calda al punto giusto!). La piscina è spettacolare, in mezzo agli ulivi! Il posto in generale è molto tranquillo, adatto al relax…Infine la colazione, molto varia dal salato al dolce, con ottime brioche! Molto bene anche il servizio…complimenti!

2024-09-29 via Nuitee
L
luciano
10
Pros:

la struttura molto bella, curata personale disponibile e gentile colazione meravigliosa bella piscina tutti molto cortesi spero di tornare x l ennesima volta

2024-09-29 via Nuitee
R
rosa
10
Pros:

Bellissima giornata
. Relax assicurato.

2024-09-27 via Nuitee
S
Silvana
6
Hotel di una notte e via
Pros:

La posizione è ottima, poi il resto da migliorare specialmente la colazione molto povera e ripetitiva, mi ha deluso anche i materassi uno morbido e uno duro scomodi entrambi, per una notte si può chiudere un occhio, non è un 4 stelle.

2024-09-27 via Nuitee
P
Paolo partner
8
Pros:

L'albergo nell'insieme non è male, il personale è gentile ma sovraccaricato
Ho chiesto che mi sistemassero il soffione della doccia in quanto sporco e rotto, me lo hanno pulito ma è rimasto rotto, purtroppo scizzava acqua ovunque le pulizie sono fatte bene e la camera è sufficientemente spaziosa

2024-09-14 via Nuitee
V
Virginie
8
Pros:

Hôtel propre et relativement calme
Grande piscine
Petit bémol sur la restauration : le petit déjeuner est très répétitif ( aucun changement en 6 jours) et assez peu qualitatif

2024-09-05 via Nuitee
I
Isabelle family
8
Pros:

Très propre et spacieux
Piscine agréable et activités nombreuses

2024-09-05 via Nuitee
D
Daniele family
10
Pros:

Bellissimo hotel con piscina

2024-08-31 via Nuitee
I
Isabella partner
4
Pros:

Das Hotel ist SEHR in die Jahre gekommen. Die Dusche unseres Zimmers war komplett ebenerdig, was dazu führte, dass nach dem Duschen der Boden des halben Badezimmers unter Wasser stand. Sehr hellhörige Zimmer, ständig hört man jemanden Reden, vorbeigehen oder mit den Türen knallen. Der Pool darf nur mit einer Badehaube benutzt werden. Das Frühstück ist italienisch, für einen Kaffee muss man dem Kellner oder der Kellnerin nachlaufen, um diesen bestellen zu können. Zumindest freundlich war das Frühstückspersonal. Positiv erwähnt werden kann, dass der Tennisplatz gratis genutzt werden kann und dass es einen Fitnessraum gibt.

2024-08-28 via Nuitee