Hotel Floryan Old Town

Hotels
8.2 (289 reviews)
ul. Floriańska 38 , Kraków , pl

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean rooms
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Service
7.4
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.7
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.9
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.6
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8.2
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 15:05

Property Description

Historic Building in Kraków’s Old Town
The Hotel Floryan, housed in a 16th-century building in Kraków’s pedestrian zone, offers a charming stay in the heart of the city.

Comfortable and Well-Equipped Rooms
Featuring wooden floors, air conditioning, satellite TV, minibar, and free Wi-Fi, the rooms at Hotel Floryan provide a cozy retreat after exploring the city.

Convenient Location and Dining Options
With Kraków’s Main Market just steps away and a restaurant serving delectable Italian and Polish dishes, guests can indulge in both culture and cuisine during their stay.

Ready to experience the historic charm and modern comforts of Hotel Floryan? Book now to secure your stay in Kraków’s Old Town.

Important information:

The hotel is located in an old building and therefore has no elevator.

You will be requested to show the credit card used to make the reservation upon check-in. If the booking was made using a third party card, guests will have to pay for the entire stay upon arrival. Funds withdrawn from the card will be returned to her account.

Guests who would like to receive a VAT invoice, please contact the hotel staff same day after making booking. Appropriate information with full company data and NIP number can be entered in the box on special requests in the booking form or passed directly to the staff. Please note that the lack of information will make it impossible to issue an invoice later.

Please note that hotel offers 7 parking spots, bookable upon request.This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs PLN 90 per day.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for 120 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 289 reviews
Cleanliness: 7.8
Service: 7.4
Location: 8.7
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.6
Food and Beverage: 7.3
Overall Experience: 8.2
R
Robert group gb
4
Poor service from Simon booking agent and Booking.com
Pros:

When requesting accommodation I asked for a 4 person superior room with 3 separate beds. Prior to travel we were relocated to the Millou Loft Apartments. On arrival we discovered at Millou that there were 2 double beds. I spoke to the Millou receptionist who contacted her boss at Millou loft and then Simon the booking agent. We were told because I had accepted the change that Millou loft was the only option available to us. I mentioned to Simon that the original booking was for 3 separate beds but again he stated that we had accepted the change. Very poor service from Simon who did not honour the original booking.

2025-04-17 via Nuitee
D
Derek young couple gb
5
Basic facilities but good value
Pros:

Good value for money, very central location. Room was basic and small. There is no lift/elevator. We were in the attic so we had no view. The bathroom was not very clean and needed updating. However it was inexpensive and therefore quite good value.

2025-03-28 via Nuitee
1
158alexak Friends getaway
2
Horrified, hotel cancelled our booking with a month to go
Pros:

We have been very badly treated by this hotel, booked for a group of family and friends in October 24, for April 25. We have just received an email from the hotel telling us the hotel is closed in April - with a month to go!! Absolutely disgusted.

2025-03-03 via Tripadvisor
J
John young couple gb
9
Superb
Pros:

Location excelent, staff great, clean,

Cons:

Possibly a key box would be good for early departures

2025-01-28 via Nuitee
L
Lauren review category business travellers us
10
Exceptional
2025-01-26 via Nuitee
T
Thomas solo traveller gb
8
Great city location!
Pros:

Good location. Big rooms the lighting was a big poor in the rooms.

Cons:

Nothing noticeable

2025-01-26 via Nuitee
G
Gary family with young children gb
9
Visiting Poland
Pros:

Great location 10 minutes walk from the train station and 2 to the main square.staff are very friendly and helpful.

2025-01-24 via Nuitee
C
Carmen solo traveller it
10
Easy to find and comfortable
Pros:

Great location. Clean and comfortable

Cons:

Nothing

2025-01-23 via Nuitee
M
Maryna solo traveller gb
10
Exceptional
2025-01-16 via Nuitee
D
Dmytro solo traveller ie
10
Exceptional
2025-01-09 via Nuitee
I
Imogen solo traveller gb
10
Staff were absolutely wonderful, young blonde woman with the lovely makeup was friendly and profess
Pros:

Front seat staff were so lovely and welcoming

Cons:

WiFi didn’t reach my room:(

2025-01-07 via Nuitee
Y
Yury family with young children pl
10
Exceptional
Pros:

Excellent location, clean, without noise

2025-01-07 via Nuitee
A
Amanda family with young children gb
9
Clean and friendly place
Pros:

Excellent location.

Cons:

No coffee or tea making facilities in the room.

2025-01-04 via Nuitee
I
Ingrid family with young children sk
8
Very good
2025-01-01 via Nuitee
T
Tibor family with young children hu
8
Very good
2025-01-01 via Nuitee
V
Vytaute with friends gb
1
Wouldn’t recommend
Pros:

Nothing, I wouldn’t stay there again

Cons:

Shower door fell on me and injured me, everything about the hotel was bad.

2025-01-01 via Nuitee
I
Isabella young couple gb
9
Superb
2025-01-01 via Nuitee
A
Agateyka with friends ie
5
Passable
Pros:

Comfortable beds

Cons:

Breakfast. Wasn't fresh
NO LIFT🫣

2025-01-01 via Nuitee
D
Dmytro family with young children ua
9
A nice stay at the Hotel Floryan
Pros:

We enjoyed our stay at the hotel. The staff was polite. Location is perfect. We had a yard view so it was not noisy from the streets. The bed was very comfortable. The breakfast was not very various, but even our 3 years old child could find options to eat))

Cons:

The room itself was clean, especially bathroom, which is very important for us. But it would be nice to clean under the beds from time to time, cause our child dropped a toy under the bed and it turned out it has not been cleaned for a very long time.

2024-12-30 via Nuitee
I
Iwona family with young children gb
8
Very good
2024-12-30 via Nuitee