Grosvenor Pulford Hotel & Spa

Hotels
9 (2230 reviews)
Wrexham Road, Pulford , Pulford , gb

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent food quality and selection
Beautiful location and decor
Cons:
Service speed issues
Price concerns regarding quality

Categories

Cleanliness
9.14
Standard quality for this hotel tier
Service
8.61
Mixed sentiments regarding service speed and attentiveness.
Location
9.15
Located in beautiful Cheshire countryside, convenient to Chester.
Room Quality
9.1
Rooms are well-appointed and comfortable.
Amenities
9.13
Excellent spa facilities and amenities.
Value for Money
8.59
Some concerns regarding the price in relation to quality received.
Food and Beverage
9.14
Food is highly praised with a good selection.
Overall Experience
9.11
A very positive overall experience with excellent hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:21

Property Description

Luxurious Spa, Pool, and Gym
Indulge in relaxation and wellness at our hotel's top-notch spa, refreshing pool, and modern gym facilities.

Free Wi-Fi and Spacious Rooms
Stay connected with complimentary Wi-Fi as you unwind in our generously sized, well-appointed rooms overlooking picturesque grounds near the Welsh border.

Modern Amenities and 24-Hour Room Service
Enjoy in-room entertainment with a flat-screen TV, and convenience with tea/coffee facilities. Our dedicated staff are at your service round the clock with our 24-hour room service.

Book now to experience the perfect blend of comfort and luxury at Grosvenor Pulford Hotel and Spa.

Important information:

Please note that only the family room can accommodate children.

Please note, standard rooms cannot accommodate any extra beds or cots.

The price of the breakfast may differ if purchased at the hotel.

Visits to the spa must be booked in advance. Treatments must be paid for separately.

Children's swimming times are restricted throughout the week.

Please note that when making your reservation, your credit card details are only taken as a guarantee. No payment is taken until you arrive at the hotel.

The property hosts entertainment and events occasionally, which last until 12:30. Some rooms may be affected by noise.

When booking more than 8 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 2230 reviews
Cleanliness: 9.14
Service: 8.61
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
C
Clare • family_with_children • gb
10
A wonderful family break across 3 generations.
Pros:

Staff really good and rooms and overall decor excellent making us feel welcome and pampered.

2026-07-18 • via Nuitee
S
Shaun • couple • gb
10
2026-07-18 • via Nuitee
J
James • family_with_children • gb
10
2026-07-18 • via Nuitee
F
Fiona • couple • gb
10
2026-07-17 • via Nuitee
M
Maisie • couple • gb
10
Pros:

Staff were lovely, and hotel/bedroom was clean.
We had breakfast at the hotel and it was gorgeous. Would stay here again!

Cons:

Nil

2026-07-13 • via Nuitee
S
Sharon • solo_traveller • za
9
Pros:

The hotel was great, breakfast very good

Cons:

I didn't get the coffee I ordered or the poached eggs, the staircase behind room 20 is very noisy

2026-07-12 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-07-10 • via Nuitee
1
145samanthah • Family • Wilmslow, Cheshire, England
6
Really needs a summer menu
Pros:

Usually we love The Grosvenor but our latest trip was incredibly disappointing and my family of 5 left unsatisfied. The starters were really tasty but the main and pudding menus are too wintery for this time of year, so nobody knew what to pick. Having 2 heavy pies and sticky toffee pudding on the menu when it’s the middle of summer means nothing is really appealing! We left without having pudding as nobody fancied what was on offer as it wasn’t appropriate for the weather.

2026-07-09 • via Tripadvisor
P
Peter • solo_traveller • gb
9
Pros:

Room and bed comfort

Cons:

Height of bedside light switches

2026-07-08 • via Nuitee
S
Sharon • solo_traveller • gb
9
A gorgeous hotel, very clean and modern
Pros:

Very modern decor.

Cons:

I liked everything

2026-07-07 • via Nuitee
M
Mandy • solo_traveller • gb
10
Pros:

Great hotel, food and staff

2026-07-06 • via Nuitee
M
Mod82 • solo_traveller • gb
10
Perfect Stay
Pros:

Loved everything, lovely Art Deco features , the food was delicious . The gardens are gorgeous. Nice spacious room and very comfortable. The pool is lovely. The staff are all helpful and friendly. Can't wait to go back.

2026-07-06 • via Nuitee
A
Aileen • family_with_children • gb
7
Not really worth the money sadly.
Pros:

Big bed. Comfortable room. Nice breakfast.

Cons:

The sockets beside my bed had round plug pin holes so I was unable to plug in my medical device there. I had to use the desk and trail the electric cable across the floor then was unable to roll over in the night as the cable wasn’t long enough.

Really annoyed that you don’t get to use the spa for a couple of hours after check out. For the amount we paid per room that seems very fickle of them to not allow this. It could really easily be organised or agreed. I would not return for this reason.

2026-07-05 • via Nuitee
I
Ian • extended_group • gb
9
2026-07-04 • via Nuitee
J
Jason • couple • gb
6
2026-07-04 • via Nuitee
M
Mark • couple • gb
9
2026-07-04 • via Nuitee
R
Rod • solo_traveller • gb
6
Lovely pleasant spa hotel would recommend
Pros:

The gym the pool and the bar

Cons:

Rooms looking old tired beds firm and ceilings peeling. Food not the best.

2026-07-04 • via Nuitee
S
Steve • couple • gb
9
Great stay in a great hotel
Pros:

Lovely setting
Great decor
Great staff

Cons:

Nothing really

2026-06-29 • via Nuitee
G
Gareth • couple • gb
10
Just what we wanted a relaxing day in a well run hotel.
Pros:

Set in a beautiful location

Cons:

N/a

2026-06-29 • via Nuitee
Z
Zoe • couple • gb
10
2026-06-24 • via Nuitee