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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Heated pool
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Shallow end
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Pet bowls
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Pet basket
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Spa, Pool, and Gym
Indulge in relaxation and wellness at our hotel's top-notch spa, refreshing pool, and modern gym facilities.
Free Wi-Fi and Spacious Rooms
Stay connected with complimentary Wi-Fi as you unwind in our generously sized, well-appointed rooms overlooking picturesque grounds near the Welsh border.
Modern Amenities and 24-Hour Room Service
Enjoy in-room entertainment with a flat-screen TV, and convenience with tea/coffee facilities. Our dedicated staff are at your service round the clock with our 24-hour room service.
Book now to experience the perfect blend of comfort and luxury at Grosvenor Pulford Hotel and Spa.
Please note that only the family room can accommodate children.
Please note, standard rooms cannot accommodate any extra beds or cots.
The price of the breakfast may differ if purchased at the hotel.
Visits to the spa must be booked in advance. Treatments must be paid for separately.
Children's swimming times are restricted throughout the week.
Please note that when making your reservation, your credit card details are only taken as a guarantee. No payment is taken until you arrive at the hotel.
The property hosts entertainment and events occasionally, which last until 12:30. Some rooms may be affected by noise.
When booking more than 8 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Lovely hotel , dogs welcome. Good size room with a patio door and space for the dog .. Will book again !
Very warm and welcoming lovely decor
We come here semi frequently for a non pretentious luxury treat and love the warm friendly welcome, facilities and exceptional customer service
As with most hotels I think food and drink are expensive, that said the service and surroundings are quality
Lovely stay and staff really friendly.
Nothing
Decor was beautiful
We weren’t given any information about the spa when we arrived and there were no details in the room to direct you. We felt quite silly in our robes walking around trying to find it.
We weren’t given fresh water bottles in our room, they were half empty.
The choice of room given was excellent , the room was spacious , comfortable , and the facilities were generous.
Nothing .
Everything was fantastic. The hotel is lovely, located in quiet countryside. The room was very comfortable, good standard and had everything you need in it. The spa treatments were amazing and one of the best we had. Food in the Palm restaurant very very good.
Spa facilitities,were ok but lacking enough seats outside to relax. Inside swimming pool area very small, if the weather was bad, we would struggle to find a space to relax.
Beautiful location. Very handy for Wrexham. Good size room with good desk
Nothing. All good.
First time visit for afternoon tea birthday treat - absolutely wonderful. Food was excellent, service fantastic. I was surprised with a birthday treat and a big “happy birthday” sang by a piano man. The staff were very attentive, especially Alex. Would love to come pack again
The staff were just wonderful, absolutely fabulous and met every expectation! They even left a card and chocolates in the room as it was our anniversary
In the female toilets in the spa, the vent above the toilet had a lot of mould around it, which was a bit gross. The afternoon tea wasn’t nice, it was also £30 PP which I found quite steep. The cakes given felt more like all inclusive dessert cakes, and the finger sandwiches had dry crusts almost like the bread had gone stale. We also asked for a second pot of tea that never got brought out to us, so for these reasons we found the afternoon tea really disappointing.
The superior room was spacious, well-decorated, clean and comfortable. They were well-equipped and we really appreciated the hospitality tray. Staff were also friendly and helpful.
There was nothing not to like.
Palm Court Manager arranged seating by the water for dinner at short notice, excellent dinner with Ollie our waiter adding delightful service, the temperature of all the different spa facilities, great breakfast sausages,
Room was a little smaller than we hoped and didn't have a great deal of natural light
Let me be clear this is not a review of the hotel, as unfortunately we did not get chance to stay as the hotel cancelled our booking 5 days prior to our stay, as they realised they were fully booked! Can't say how disappointing this, I had booked this as a surprise treat for my husband a number of weeks ago and to be let down at short notice if very poor. So it probably is a lovely hotel but the organisation is not what I would expect.
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