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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Hammam
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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Lockers
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Heated pool
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Shallow end
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Pet bowls
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Fitness/spa locker rooms
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Yoga classes
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Pet basket
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Spa, Pool, and Gym
Indulge in relaxation and wellness at our hotel's top-notch spa, refreshing pool, and modern gym facilities.
Free Wi-Fi and Spacious Rooms
Stay connected with complimentary Wi-Fi as you unwind in our generously sized, well-appointed rooms overlooking picturesque grounds near the Welsh border.
Modern Amenities and 24-Hour Room Service
Enjoy in-room entertainment with a flat-screen TV, and convenience with tea/coffee facilities. Our dedicated staff are at your service round the clock with our 24-hour room service.
Book now to experience the perfect blend of comfort and luxury at Grosvenor Pulford Hotel and Spa.
Please note that only the family room can accommodate children.
Please note, standard rooms cannot accommodate any extra beds or cots.
The price of the breakfast may differ if purchased at the hotel.
Visits to the spa must be booked in advance. Treatments must be paid for separately.
Children's swimming times are restricted throughout the week.
Please note that when making your reservation, your credit card details are only taken as a guarantee. No payment is taken until you arrive at the hotel.
The property hosts entertainment and events occasionally, which last until 12:30. Some rooms may be affected by noise.
When booking more than 8 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Food, service & cleanliness were excellent and the atmosphere and ambience made you feel comfortable and relaxed.
The only issue I had unfortunately was the room I was given, room 8 was I couldn't sleep due to the noise from the air conditioner units which were situated outside the back of my room.
Also it was cold in the room even when in bed with a duvet over me, a heavier tog would be better due to being Autum.
Also had to report a blocked sink.
A very well presented hotel
Great location for a base for Chester and N Wales
Good grub in pub.
Our room was near to kitchen vent, so room smelt of food at times.
Good location. Great atmosphere.
Anniversary stay - we were married here a few years ago and this is the first time we have returned to stay.
I don’t think I had chance to appreciate how beautiful the room and surroundings where due to the stress of the wedding but our stay last night was just perfect!
Attention to detail, attentiveness of staff.
Room was beautiful, bed was comfortable- best nights sleep I ever had.
All the little extras in the room, from the toiletries (smelt amazing) from the snacks.
I could not fault a single thing!
Nothing
Lovely place, although the Bar area was like being in a Sports Bar. It was extremely crowded and very very busy , so sitting for a drink before dinner was not a nice experience, also full of older children running around.
Palm Court was beautiful and Dinner in there was lovely.
The Spa pool was very cool and it’s very small, getting into the pool was extremely difficult as the last step down is very deep and I ended up under the water , I was not alone plenty of all ages were not keen on that. The Hot Tub was a mess the hand rail was very wobbly and very difficult to get in unless you are very able bodied. Also there was no service at breakfast you had to queue and wait with 6 people in front of you to get a cup and a tea bag to make a drink
Room was miles away from the door, so not handy if you have a dog.
Room was amazing, spa was as it should be, relaxing and the body massage was the best I have had
There was nothing negative about this stay
Beautiful room. Breakfast was great, lots of choice. The restaurant was brilliant!
Food was good, room very nice, also the gardens nice to walk around.
There was no lounge to sit in.
Everything was perfect and the dogs were treated extra special.
nothing
Rooms were comfortable, a little small in the one I was placed.
Breakfast was steep @ £20 - Especially if you wanted something small. Would have been nice to have had a decent telly in the room with some access to Netflix. The telly provided was very basic.
The breakfast was lovely and the facilities were great
My room had no natural light and the window opened up to the dinning room
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