Hotel Thermal

Hotels
8.6 (4023 reviews)
I.P.Pavlova 11 , Karlovy Vary , cz

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues in bathrooms
Hard mattresses
Additional costs for amenities

Categories

Cleanliness
8.11
Inconsistent cleanliness noted, with some bathrooms reported as unhygienic.
Service
9.08
Staff was consistently described as friendly and accommodating.
Location
9.12
Location highly praised due to its centrality and convenience.
Room Quality
8.07
Rooms had great views; however, concerns about mattress hardness were raised.
Amenities
8.6
Good amenities noted, though some issues with cleanliness in areas reported.
Value for Money
8.56
Overall value was considered good despite some minor issues.
Food and Beverage
8.61
Breakfast and dining options received positive feedback, but some quality issues with coffee.
Overall Experience
8.68
General sentiment reflects satisfaction with the stay despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:34

Property Description

Luxurious Spa Center: Indulge in relaxation at Hotel Thermal's expansive spa center, boasting an indoor pool, sauna, hot tub, steam bath, and infrared cabin.

Elegant Rooms with Views: Enjoy stunning views of the pool or the city from the comfort of your room, equipped with modern amenities including a minibar, bathrobes, slippers, and free WiFi.

Culinary Delights: Treat your taste buds to a variety of delectable dishes at the hotel's restaurant, serving both local and international cuisine, or opt for a cozy meal at the Film Café.

Experience ultimate comfort and luxury at Hotel Thermal. Book now to secure your stay!

Important information:

Please note that a mini-bar deposit of EUR 100 must be paid upon arrival. This will be returned at check-out, based on the consumption.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 32 per person per night when using an available extra bed.
    People 12 years old and over stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4023 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
I
Ivana • family_with_children • cz
7
2026-03-07 • via Nuitee
S
Slobodan • couple • de
10
2026-03-07 • via Nuitee
K
Květa • family_with_children • cz
9
2026-03-07 • via Nuitee
K
Kateřina • family_with_children • cz
10
Pros:

Většinou vše v pořádku a báječné

Cons:

Hodil by se větší polštář, měkčí postel a klidnější sousedé v ostatních pokojích (ječící deti téměř pořád)

2026-03-06 • via Nuitee
K
KOSTYANTYN • family_with_children • de
10
2026-03-06 • via Nuitee
R
Rostislav Tobiška • family_with_children • cz
10
Pros:

Úžasné wellness v rámci pobytu, s možností neomezeného vstupu za menší poplatek

2026-03-06 • via Nuitee
B
Boris • family_with_children • bg
9
Pros:

Excellent location and spa complex. Good breakfast. Great view from the terrace.

Cons:

It was very hot in the room without a way to change the temperature other than open the windows. The matress was a bit hard.

2026-03-05 • via Nuitee
P
Patrick • family_with_children • de
9
Pros:

Zugang zu den Thermen, Wellness im Hotel zusätzlich, das unfassbar tolle Frühstück ❤️

2026-03-04 • via Nuitee
Šersnova • family_with_children • ua
8
2026-03-04 • via Nuitee
P
paul • couple • us
10
Recommended
Pros:

Great service, very dog friendly, amazing outdoor spring-water pool and saunas

Cons:

Room thermostat was set quite high with no way to change.

2026-03-03 • via Nuitee
B
Bayr • extended_group • at
9
2026-03-03 • via Nuitee
V
Vadim • family_with_children • ro
7
2026-03-03 • via Nuitee
F
Farid • couple • cz
10
Pros:

Super

2026-03-02 • via Nuitee
L
Luboš • couple • cz
9
2026-03-02 • via Nuitee
F
Farid • couple • cz
10
Pros:

Super

2026-03-02 • via Nuitee
A
Alexander • family_with_children • de
8
War ein guter Aufenthalt. Gerne wieder!
Pros:

Das Schwimmbad vom Hotel war leider für ein Tag geschlossen aber dafür haben wir einen kostenlosen Zugang für den ganzen Tag (statt nur 2 Std) in die Therme bekommen

Cons:

Die Zimmer waren etwas zu kalt und es gab keine zusätzlichen Decken. Im Badezimmer gab es von der Badewanne keine Trennwand oder einen Duschvorhang

2026-03-02 • via Nuitee
P
Peter • family_with_children • de
8
2026-03-01 • via Nuitee
J
Jakub • couple • cz
8
Pros:

Výhodné umístění hotelu pro vycházky a odpočinek. Široká nabídka služeb. Nádherné výhledy ve vyšších patrech. Hotel nabízí dva poměrně velké venkovní bazény, jeden s termální vodou. Bohaté a chutné snídaně.

Cons:

Asi půl hodinky před posledním možným vstupem do wellness se vytíralo a už nás nikdo nepustil (asi žádná tragédie, ale překvapilo nás to). V minibaru předchozí host snědl chipsy a dovnitř narafičil prázdnou krabičku. Na recepci nahlášeno a nic jsme nemuseli platit. Jsme rádi za tento přístup, děkujeme.

2026-03-01 • via Nuitee
P
Petr • couple • cz
7
2026-02-28 • via Nuitee
C
Cordula • couple • de
10
Alles hat super gepasst.
Pros:

Das Hotel liegt sehr zentral und verfügt über einen Bademantelgang zur Therme, sehr bequem. Das Frühstück war sehr gut, abwechslungsreich, reichhaltig und frisch. Alles war sehr sauber, das Personal war sehr nett.

2026-02-28 • via Nuitee