Hotel Thermal

Hotels
8.6 (4447 reviews)
I.P.Pavlova 11 , Karlovy Vary , CZ
+420 359 001 111

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues in bathrooms
Hard mattresses
Additional costs for amenities

Categories

Cleanliness
8.11
Inconsistent cleanliness noted, with some bathrooms reported as unhygienic.
Service
9.08
Staff was consistently described as friendly and accommodating.
Location
9.12
Location highly praised due to its centrality and convenience.
Room Quality
8.07
Rooms had great views; however, concerns about mattress hardness were raised.
Amenities
8.6
Good amenities noted, though some issues with cleanliness in areas reported.
Value for Money
8.56
Overall value was considered good despite some minor issues.
Food and Beverage
8.61
Breakfast and dining options received positive feedback, but some quality issues with coffee.
Overall Experience
8.68
General sentiment reflects satisfaction with the stay despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:34

Property Description

Luxurious Spa Center: Indulge in relaxation at Hotel Thermal's expansive spa center, boasting an indoor pool, sauna, hot tub, steam bath, and infrared cabin.

Elegant Rooms with Views: Enjoy stunning views of the pool or the city from the comfort of your room, equipped with modern amenities including a minibar, bathrobes, slippers, and free WiFi.

Culinary Delights: Treat your taste buds to a variety of delectable dishes at the hotel's restaurant, serving both local and international cuisine, or opt for a cozy meal at the Film Café.

Experience ultimate comfort and luxury at Hotel Thermal. Book now to secure your stay!

Important information:

Please note that a mini-bar deposit of EUR 100 must be paid upon arrival. This will be returned at check-out, based on the consumption.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Location

Guest Reviews

8.6
Based on 4447 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
D
Dilip • couple • gb
9
Pros:

Very comfortable room, great facilities, very good location, lovely food, nice and quiet at night

Cons:

Carpets were stained in the room which made it look a little seedy. I see this is mentioned in a lot of reviews and so the owners should seriously consider changing the carpets now!

2026-09-19 • via Nuitee
E
Eva • solo_traveller • cz
9
2026-09-18 • via Nuitee
R
Renaud BASTA • couple • fr
7
Très (trop ?) grand hotel, moderne et très bien situé
Pros:

Très grand hotel, moderne et très bien situé (voir la vue sur la photo) avec un très bon petit déjeuner. Parking payant. Je n'ai pas testé les services de l'hôtel : piscine, spa, etc..

Cons:

Le personnel prend quelques libertés/postures pas toujours agréables, l'accueil qui garde ses airpods, réveillé par la femme de ménage de la chambre suivante qui parlait très fort dans son téléphone tout en travailant, ou encore un serveur (petit déjeuner) qui ne prend pas la peine de chercher quand je lui demande où sont les WC.

2026-09-18 • via Nuitee
M
Miroslav • solo_traveller • cz
9
2026-09-18 • via Nuitee
P
Petra • solo_traveller • de
9
2026-09-17 • via Nuitee
J
Juri • couple • de
9
War ok
Pros:

Die Lage

Cons:

Fusboden Teppich war mit Flecken

2026-09-17 • via Nuitee
J
Jaroslav • solo_traveller • cz
9
2026-09-16 • via Nuitee
L
Lyer • family_with_children • cz
10
2026-09-16 • via Nuitee
J
Jaroslav • solo_traveller • cz
9
2026-09-16 • via Nuitee
J
Josef • couple • de
8
Pros:

Personal sehr freundlich
Frühstückt top
Lage sehr gut
Schwimmbad top

2026-09-16 • via Nuitee
F
Familijaredkaja • solo_traveller • de
9
Pros:

Lage

2026-09-16 • via Nuitee
S
Susanna • solo_traveller • de
6
Pros:

Das Thermalbad

Cons:

Personal an der Rezeption leider unfreundlich

2026-09-15 • via Nuitee
M
Markéta • extended_group • cz
8
Pros:

Skvělá lokalita, ubytování čisté, snídaně byla perfektní, oceňuji velký výběr pití i stravy.

Cons:

Studený wellness bazén v hlavní budově. Vstup k termálnímu bazénu nepřehledný, po schodech se nedá dostat do určitého patra.

2026-09-15 • via Nuitee
T
Timothy • couple • at
9
2026-09-14 • via Nuitee
L
LEONID • solo_traveller • il
10
Pros:

Расположение!!! Питание! Басейны!!!

2026-09-12 • via Nuitee
R
Radka • couple • cz
9
Pros:

Poloha, termální bazén, naprosto skvělé snídaně.

Cons:

Nepohodlná postel.

2026-09-11 • via Nuitee
N
Natalie • solo_traveller • de
9
Pros:

Schönes, komfortables Hotel

Cons:

Zeitlich begrenzter Zugang zum Wellnesbereich

2026-09-10 • via Nuitee
R
Ramona • solo_traveller • de
9
2026-09-10 • via Nuitee
K
Karel • couple • cz
7
Pros:

Je nepříjemné hledat volný stůl, většina je rezervovaná a prázdná.

2026-09-08 • via Nuitee
V
Việt Anh • solo_traveller • cz
7
Nice
Pros:

Bazen

Cons:

Ne

2026-09-08 • via Nuitee