Hotel Thermal

Hotels
8.6 (4023 reviews)
I.P.Pavlova 11 , Karlovy Vary , cz

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues in bathrooms
Hard mattresses
Additional costs for amenities

Categories

Cleanliness
8.11
Inconsistent cleanliness noted, with some bathrooms reported as unhygienic.
Service
9.08
Staff was consistently described as friendly and accommodating.
Location
9.12
Location highly praised due to its centrality and convenience.
Room Quality
8.07
Rooms had great views; however, concerns about mattress hardness were raised.
Amenities
8.6
Good amenities noted, though some issues with cleanliness in areas reported.
Value for Money
8.56
Overall value was considered good despite some minor issues.
Food and Beverage
8.61
Breakfast and dining options received positive feedback, but some quality issues with coffee.
Overall Experience
8.68
General sentiment reflects satisfaction with the stay despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:34

Property Description

Luxurious Spa Center: Indulge in relaxation at Hotel Thermal's expansive spa center, boasting an indoor pool, sauna, hot tub, steam bath, and infrared cabin.

Elegant Rooms with Views: Enjoy stunning views of the pool or the city from the comfort of your room, equipped with modern amenities including a minibar, bathrobes, slippers, and free WiFi.

Culinary Delights: Treat your taste buds to a variety of delectable dishes at the hotel's restaurant, serving both local and international cuisine, or opt for a cozy meal at the Film Café.

Experience ultimate comfort and luxury at Hotel Thermal. Book now to secure your stay!

Important information:

Please note that a mini-bar deposit of EUR 100 must be paid upon arrival. This will be returned at check-out, based on the consumption.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 32 per person per night when using an available extra bed.
    People 12 years old and over stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4023 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
E
Erika • family_with_children • de
7
Tolle Lage
Pros:

Nettes Personal, tolles Frühstück, super Lage. In der Bar sehr leckere Cocktails

Cons:

Im Bad gibt es weder ein Duschvorhang noch etwas anderes, was als Spritzschutz dienen könnte, als Folge: nach dem Duschen steht das ganze Badezimmer unter Wasser. Die Hotelgarage ist in die Jahre gekommen, sehr … SEHR eng - mit einem größeren Auto zu Parken ist eine Herausforderung.

2026-04-04 • via Nuitee
G
Gytis • couple • lt
10
Best choise in KV
Pros:

Clean, good location, SPA, good breakfast, nice staff

Cons:

-

2026-04-03 • via Nuitee
V
Vadzim • family_with_children • pl
7
Cons:

Я с уважением отношусь к коллективу отеля, но то.что произошло в ночь с 31.03 на 01.04 очень неприятный осадок, отравить пол отеля это нужно постараться .

2026-04-02 • via Nuitee
K
Katherine • extended_group • gb
9
Idyllic - hot rooftop pool and balcony views of dreams!! well worth the simple 2hr bus from Prague!
Pros:

The facilities are absolutely wonderful! the views from the pool and balconies are just stunning. the pool warm, the price is so reasonable for what you get. the towels and robes provided were lovely. wrist band payment system during stay brilliant and simple. Bar options at rooftop great. Breakfast good. Idyllic stay!

Cons:

Nothing was wrong at all - beds not the most comfortable ever but nothing bad. Room size may feel small if you were there for a longer stay but it was perfect for our short visit and the views and rooftop pool more than make up for room size!

2026-04-02 • via Nuitee
K
Katharina • couple • de
7
Hotel punktet mit dem Spa und Thermalbereich
Pros:

- Modernisierter Thermalbereich/Sauna
- Lage

Cons:

- einfaches Frühstücksbuffet, fehlende Kaffeeautomaten im Ausweichbereich
- zu viele reservierte, nicht genutzte Tische, im Restaurant. Zum Glück war das Hotel leer
- ungenaue Angaben bei Wartungsarbeiten, Thermalpool war abgelassen ohne Info

2026-04-02 • via Nuitee
M
Malgorzata • couple • de
10
Pros:

lage Top,wellnes Top,Personal Top....kann ich nur Empfehlen das Hotel.

2026-04-01 • via Nuitee
L
Ludmila • couple • cz
10
2026-04-01 • via Nuitee
P
Puzule • extended_group • lv
10
2026-04-01 • via Nuitee
F
Frank • family_with_children • de
4
Pros:

Personal an der Rezeption war freundlich

Cons:

Personal im Bereich der Wellness - Anwendungen maximal unfreundlich, Nur 2 Std. kostenlose Nutzung Schwimmbad. Auf den Zimmern kein Wasser oder sonstiges, sehr hellhörig, das Hotel ist einfach Abgewohnt

2026-04-01 • via Nuitee
M
Mandy • couple • de
8
Gern wieder
Pros:

Lage, Wellnessbereich und Thermalbad ist top. Waren 5.Etage mit Balkon und Blick auf Stadt.

Cons:

Betten etwas hart.
Im Saunabereich fehlen Ablagen für Brillenträger.

2026-03-31 • via Nuitee
I
Iwan • couple • de
9
2026-03-31 • via Nuitee
S
Sabrina • family_with_children • de
8
2026-03-31 • via Nuitee
H
Han • extended_group • de
8
2026-03-31 • via Nuitee
M
Milan • family_with_children • cz
9
Pros:

Location and staff

Cons:

A bit pricey

2026-03-30 • via Nuitee
K
Kateryna • family_with_children • de
8
2026-03-30 • via Nuitee
A
Andreas Frank • family_with_children • de
10
Pros:

Super wie immer!

2026-03-30 • via Nuitee
T
Tamara • couple • de
5
2026-03-30 • via Nuitee
R
Renáta • extended_group • cz
7
Jinak dobrý
Pros:

Krásný wellness, bohaté snídaně , příjemný personál

Cons:

Večeře v hotelu za poplatek 650,- dost chudá . Parkování 390,- na den mi přijde předražené

2026-03-30 • via Nuitee
S
Stefan • family_with_children • de
9
Pros:

Sauna,Schwimmbad, Zimmer, Frühstück

Cons:

Fernsehsender in Deutsch fehlen, aber okay nicht zwingend notwendig

2026-03-30 • via Nuitee
A
Andreas • couple • de
7
Pros:

Sehr zentral und Nutzung des thermal Bad

Cons:

Sehr kleine Toilette im Zimmer und verschmutzte Teppiche im Zimmer

2026-03-29 • via Nuitee