Hampton Inn & Suites Burlington

Hotels
•
Hampton Inn
8.9 (154 reviews)
2935 Saconn Drive , Burlington , US
+1 336-584-8585

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent/great location
Friendly and accommodating staff
Updated property
Quiet rooms
Responsive climate control and SMS updates
Comfy beds (reported by some guests)
Great pool
Delicious/good breakfast
Strong shower water pressure
Very clean rooms (reported by several guests)
Thoughtful event swag/cupcakes
Cons:
Bug infestation reported in a room
Firm mattress / would like a topper
Beds can be uncomfortable or pull to the center
Room lacked a central light in one case
Staff unsure how to handle the reported bug problem (per one review)

Categories

Cleanliness
6.8
Mixed reports: several guests praised very clean rooms and care, but one guest reported a severe bug infestation in their room, making cleanliness a notable concern.
Service
9.7
Consistently positive: staff described as friendly, helpful and accommodating; guests appreciated SMS updates and a pleasant front desk team.
Location
9.5
Frequently called excellent/great by multiple reviewers — location is a clear strength.
Room Quality
9
Generally good: rooms described as updated, quiet and comfortable by many, though some guests noted firm mattresses (would prefer a topper), beds that pull toward the center, and a missing central light in one room.
Amenities
9.3
Positive mentions of a great pool, strong shower water pressure, and overall good facilities.
Value for Money
8.9
Standard quality for this hotel tier
Food and Beverage
9.2
Breakfast was repeatedly noted as good/delicious; thoughtful gestures (e.g., graduation swag and cupcakes) were also appreciated.
Overall Experience
8.8
Mostly positive overall — guests liked the location, staff, and many room features, but the reported bug incident dampened the overall impression for at least one stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hampton Inn & Suites Burlington. Our rooms are equipped with modern amenities including flat-screen TVs and cozy coffee makers. Upgrade to select rooms for added luxuries like extra seating, a sofa bed, and a relaxing whirlpool.

Convenient Facilities
Stay productive with our on-site business center or break a sweat in the fitness center. After a busy day, unwind with a refreshing swim in the pool. Complimentary WiFi is available throughout the hotel for all guests to stay connected.

Nearby Attractions
Explore the area easily with our prime location just 10 minutes from the Stoney Creek Golf Course and a short drive to the Textile Heritage Museum. Start your day right with a complimentary breakfast before venturing out to discover all that Burlington has to offer.

Book now for a memorable stay at Hampton Inn & Suites Burlington.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Location

Guest Reviews

8.9
Based on 154 reviews
Cleanliness: 6.8
Service: 9.7
Location: 9.5
Room Quality: 9
Amenities: 9.3
Value for Money: 8.9
Food and Beverage: 9.2
Overall Experience: 8.8
S
Sandra • family_with_children • us
4
No matter how pretty the place is no one wants to stay at a place with bugs.
Pros:

The location was excellent and the room presented itself well. The staff was friendly and helpful but how does anyone defend having bugs crawling all in the room. I was shocked and a little scared to stay in a room with bugs all in the room.

Cons:

The place was infested with bugs, and regardless of the renovations done no one wants bugs crawling everywhere. Get rid of the bugs and you will have a good establishment. The staff does not know what to say about the bugs. I have never stayed at a place where there were bugs all over the living quarters.

2026-10-21 • via Nuitee
C
Cahoon • couple • us
10
2026-10-16 • via Nuitee
T
TAYLER • solo_traveller • us
9
2026-08-31 • via Nuitee
J
Jameel • couple • us
8
I was very pleased overall
Pros:

Updated property. Breakfast was good. Room was quiet. Climate control in the room was very responsive and easy to adjust. Staff were pleasant and very accommodating with requests and used SMS updates which was a surprise. All things I value.

Cons:

Mattress needs a topper, I like a softer bed and this mattress was firm.

2026-08-05 • via Nuitee
G
Gennaro • solo_traveller • us
10
2026-07-20 • via Nuitee
C
Cheryl • couple • us
10
Pros:

Very clean rooms, great location

Cons:

Nothing

2026-07-13 • via Nuitee
D
Dee • couple • us
10
2026-07-05 • via Nuitee
M
Michael • couple • us
10
It was only one night but excellent.
Pros:

Really nice location, great staff, and I was happy to find out about check out being at 12.

Cons:

The beds were not that comfortable. When I went to sleep I just got snuck into the center of the bed.

2026-07-02 • via Nuitee
J
Jason • extended_group • us
9
2026-06-15 • via Nuitee
S
Susan • couple • us
10
2026-06-15 • via Nuitee
A
Amy • family_with_children • us
10
Great place for a mini vacation
Pros:

Comfy beds, great pool, delicious breakfast, awesome water pressure in shower, and super friendly front desk staff.

Cons:

Room needs a light in middle area. Sitting on floor to play games with my granddaughter, it was hard to see even with all the available lights on. We almost moved the floor lamp to other side of sofa.

2026-06-02 • via Nuitee
S
Susan • couple • us
10
2026-06-02 • via Nuitee
D
DongMei • couple • us
10
Pros:

Cleaning and nice

2026-05-29 • via Nuitee
D
Denise • extended_group • us
9
2026-05-28 • via Nuitee
A
Alissa • family_with_children • us
10
Pros:

I do not have a single complaint about our stay here! The Elon graduation swag and cupcakes were so thoughtful and unexpected!

2026-05-26 • via Nuitee
L
Lilian • family_with_children • us
10
Excellent Place!!
Pros:

Very clean and well cared

2026-05-18 • via Nuitee
D
Don • couple • us
10
Pros:

Great location for our needs /a wedding weekend Bed / mattress was very comfortable ve Ty clean and quiet

2026-04-06 • via Nuitee
D
Darcy • couple • us
9
Pros:

It was clean and the stay was kind

2026-04-04 • via Nuitee
I
Isabelle • couple • us
10
2026-03-16 • via Nuitee
S
Shirley • family_with_children • us
10
Pros:

The customer service was outstanding and the staff was extremely helpful and friendly. The space in the room was large. The room was clean and tidy. The cleaning staff left plenty of towels and extra bedding.

Cons:

I was a little disappointed with the breakfast amenities. This is an area of improvement for this location. The size of the space, limited offerings, and overall freshness of the hot items were not up to the standards I am accustomed to at Hilton locations.

I was also a little disappointed with the furniture in the room, mostly the black of a dedicated living area separate from the sleeping area. The layout was off putting. For instance, I have never seen an entire table placed vertically in front of the television as if connected to it somehow. The commode was very low as if intended for small children.

There were some small details that were also slightly off putting. The shower curtain was a single panel. The floor mat reminded me more of a bath towel than an actual shower mat.

While the accommodations were more than adequate, I felt there was an overall lack of attention to details that make the difference between adequate and excellent. This location may be due fir a remodel and/or update.

2026-03-16 • via Nuitee