Platte Valley Inn

Hotels
9 (357 reviews)
3919 23rd Street , Columbus , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Some rooms lack elevators
Limited parking availability for non-handicapped guests

Categories

Cleanliness
9.14
The reviews consistently express satisfaction with the cleanliness of the hotel.
Service
9.11
Guests highlighted friendly and accommodating staff throughout their stays.
Location
9.15
Multiple reviews noted the convenience and proximity to local attractions.
Room Quality
8.6
General satisfaction with spacious and comfortable rooms, despite some mentions of outdated furnishings.
Amenities
8.63
Amenities such as breakfast were generally appreciated, but some expectations on variety may not have been met.
Value for Money
9.09
Guests felt they received good value for the price, especially regarding breakfast and room quality.
Food and Beverage
9.14
Breakfast options received positive feedback, noting both variety and quality.
Overall Experience
9.11
Overall, guests reported very positive experiences and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:12

Property Description

Luxurious Accommodations
Experience comfort and convenience at Platte Valley Inn, just 2 miles from Columbus Races Thoroughbred Track. Our spacious rooms feature modern amenities including a microwave, fridge, and free Wi-Fi. Relax in the seating area and enjoy cable TV with HBO.

Fitness and Business Facilities
Stay active in our fitness room or take care of work tasks at the on-site business center. Whether you're here for leisure or business, we have you covered with our top-notch facilities.

Prime Location
Conveniently situated near Columbus Aquatic Center and Elks Country Club, our hotel offers easy access to local attractions. Book your stay now and enjoy our complimentary continental breakfast, 24-hour coffee, and cookies.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LNK

Location

Guest Reviews

9
Based on 357 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
D
Donna family_with_children us
1
I COULDN'T STAY - HOTEL CLOSED!!!!! NO HELP OR COMPINSATION FROM BOOKING.COM
Pros:

THE PLACE WAS CLOSED!!!!!! YOUR REPRESENTATIVE WAS OF NO HELP - I COULDN'T SPEAK TO HER MANAGER. YOU BOOKED ME INTO A PLACE THAT WAS CLOSED!!! I SPENT MORE THAN 45 MIN. ON PHONE AND NO HELP FROM YOU!

Cons:

HAVE YOUR STAFF IN US AND ABLE TO HELP NOT JUST READ RESPONSES FROM A COMPUTER. WAITED 28 MIN. ON HOLD BEFORE I COULD TALK TO SOMEONE AND ANOTHER 30 MIN. AND NO HELP. TOLD TO WAIT ANOTHER 45 MIN.

2026-08-24 via Nuitee
G
Gerald family_with_children us
1
Motel was closed
Cons:

Got to the motel Fri. afternoon and it has been closed since Dec. 2025 and it looks like you (booking.com) has billed my card for a closed motel.

2026-07-14 via Nuitee
S
Savanna solo_traveller us
1
Pros:

Nothing

Cons:

They failed to inform people they can’t stay there due to issues that happened in December, and now are taking people money

2026-07-13 via Nuitee
J
Jessica couple us
1
Cons:

The property had been closed for months and I was still able to book it. Had to find a place to stay last minute.

2026-07-07 via Nuitee
A
Amanda family_with_children us
1
Cons:

This location is closed and had been for several months.But yet, it was still on the website

2026-07-01 via Nuitee
D
Devin solo_traveller de
1
2026-07-01 via Nuitee
B
Bruggeman solo_traveller us
1
Pros:

Nothing

Cons:

Everything; facility was closed and was not told this before booking. No booking.com does not want to give me my money back

2026-06-23 via Nuitee
D
Deborah solo_traveller us
1
This property has been closed since December 5 (I assume 2025)
Pros:

I can't say what I liked about the property because when I arrived it was deserted and there was a sign on the office door saying that due to a water emergency it had been closed since December 5, 2025 (I assume 2025; there was no year indicated and I was there on June 20, 2026). Nobody in the parking lot. Nobody in the office. Totally abandoned in all respects except for the signs on the office door (a second was from local government about tall weeds).

Cons:

It could have been open, not 9 p.m. and raining with what I thought was a reservation but was not.

2026-06-22 via Nuitee
R
Rhonda family_with_children us
1
We had to look for other accomodations when we drove up to a closed motel.
Cons:

This motel has been closed since December 2025. Booking.com made this reservation long after the motel was closed. Booking.com also charged me for the reservation. I will not use Booking.com again.

2026-06-22 via Nuitee
S
Samantha family_with_children us
1
Permanently Closed
Pros:

Location is permanently closed due to water damage in December 2026. Should not be actively listed for accommodations.

Cons:

Permanently closed

2026-06-22 via Nuitee
D
Dominic solo_traveller us
1
2026-06-16 via Nuitee
N
Natalie couple us
1
Cons:

Booked our room in advance and upon arrival found the place locked with a message on the door.

2026-06-07 via Nuitee
B
Bob couple us
1
Booking.com should take it off until it reopens
Pros:

Booking.com took my reservations but when I got there I found out that it had been closed for quite a while

Cons:

Not being open

2026-05-08 via Nuitee
S
Susan solo_traveller us
1
Cons:

This property is not open for business. It has been closed since December 5th. It should not be listed on your site.

2026-05-06 via Nuitee
P
Pat solo_traveller us
1
SAD AND CONFUSED
Pros:

Nothing. Business was closed.

Cons:

Budiness was closed. No motices from hotel or Booking.

2026-04-23 via Nuitee
R
Raeann family_with_children us
1
Pros:

A sign on the door says it has been closed since December 2025, but its still on Booking taking reservations.

2026-04-07 via Nuitee
C
Cynthia couple us
1
Do Not Book! This property is closed. We booked it and arrived at 6 pm to find it dark and closed.
Cons:

It would have been better if Booking.com had known and told us this property was closed Dec, 5, 2025 due to a water emergency and was still not open on Feb. 6, 2026. Getting to your motel after an 8 hour drive at 6 pm and finding it dark and closed was upsetting. We were in town for a family emergency and really didn't need this. Either the property should have pulled their listing or notifiedBooking.com they were temporarily unavailable. Very, very disappointed.

2026-03-31 via Nuitee
R
Richard couple us
1
No stay it was closed!
Pros:

When we got to the property it was closed! No notice no nothing/ had to go find another hotel☹️

Cons:

Called Booking . Com and only got a recording no help - called the hotel direct and got a recording left a message- no one ever called back.kept r-mailing and texting- were told we will get a refund but we shall see. Evidently it had been closed for two months- why was it still listed on booking.com?

2026-03-15 via Nuitee
H
Hugo couple mx
6
Ya no regresaría a ese hotel
Pros:

La ubicación

Cons:

Mal servicio del personal de limpieza

2026-01-19 via Nuitee
K
Kristin extended_group us
8
Very cozy place to stay.
Pros:

The motel was clean and within walking distance to our venue and several places to eat.

Cons:

Shower needed to be updated and the breakfast could use some upgrades also.

2026-01-19 via Nuitee