Blue Heron Beach Resort

Hotels
Vacasa
8.4 (125 reviews)
13428 Blue Heron Beach Drive, Orlando, Florida, 32821 , Orlando , US

Facilities

Fitness facilities
Arcade/game room
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Outdoor furniture
Picnic area
See all facilities

Review Highlights

Pros:
Clean location
Responsive service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
5.63
Multiple reviews detailing cleanliness issues, including dirty sheets and general untidiness.
Service
9.6
Responsive service from Vacasa rep appreciated, indicating good support despite issues.
Location
9.64
Conveniently located near Disney and stores, enhancing guest experience.
Room Quality
7.59
Several guests faced issues with room quality, including missing cookware and pull-out beds.
Amenities
8.12
Good amenities were available, but some complaints about cleanliness and missing items.
Value for Money
8.58
While some enjoyed the stay, others felt dissatisfied with overall value due to various issues.
Food and Beverage
9.03
Not specifically mentioned, but standard quality expected based on location.
Overall Experience
9
Positive overall experience, despite some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:27

Property Description

Discover the perfect getaway at Blue Heron Beach Resort, where luxury meets adventure in the heart of Orlando.

Stunning Pools and Recreation
Dive into relaxation with access to not one, but two beautiful outdoor swimming pools. Enjoy a leisurely day in the sun or engage your competitive spirit at the fitness center, ensuring each moment is filled with fun and wellness.

Comfortable and Stylish Rooms
Unwind in one of our 283 individually decorated rooms, complete with private furnished balconies. With complimentary wired and wireless internet access, indulge in a restful retreat equipped to meet all your needs.

Convenient Location
Situated within minutes of major attractions, like Disney Springs™ and Walt Disney World®, indulge in shopping and entertainment just a stone's throw away.

Don’t miss out on the adventure and comfort waiting for you—book your stay now!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MCO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.4
Based on 125 reviews
Cleanliness: 5.63
Service: 9.6
Location: 9.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 9.03
Overall Experience: 9
V
Vincent family_with_children us
10
2026-06-08 via Nuitee
H
Hermanus family_with_children nl
10
Perfecte en complete uitvalsbasis om Orlando te ontdekken
Pros:

Zeer ruim appartement, met goede voorzieningen (goed uitgeruste keuken, fijn zwembad, voldoende parkeerruimte). Goede uitvalsbasis voor de omgeving van Orlando. Zouden zeker terugkomen indien we nogmaals Orlando bezoeken!

Cons:

Niets

2026-05-24 via Nuitee
T
Turco314 solo_traveller ar
10
Superó mis expectativas
Pros:

El dept y las instalaciones son de 10 puntos. La ubicación es fantástica, muy cerca de los parques y outlets. La piscina impecable, el personal muy amable

Cons:

Me gustó todo

2026-05-17 via Nuitee
A
Ann solo_traveller be
4
Goed gelegen verwaarloosde accommodatie
Pros:

De locatie

Cons:

De staat van de meubels; alle tafels voelen bijna uiteen en het bad in de slaapkamer was verstopt.
De horigheid van de locatie is vreselijk. Je hebt oorstopjes nodig om te slapen.
Wasmachine maakt heel veel lawaai in vergelijking met andere huizen/appartementen.

2026-04-12 via Nuitee
G
Gabriela solo_traveller ar
10
2026-04-08 via Nuitee
M
Manon solo_traveller ca
1
disappointing
Pros:

Shops nearby, feeling of being safe

Cons:

This wasn't my first stay at the Blue Heron. I love this place. It's well located, the pool is large and heated, the apartments are well-equipped... Unfortunately, this time, I was disappointed. When I arrived, the sheets on the bed weren't clean. Neither was the main bathroom, for that matter: there was hair in the sink. The bathtub in the second bathroom left much to be desired. It was impossible to cook since the pots and pans were burnt and unusable. Furthermore, there were ants everywhere: in the bathroom sinks, on the kitchen counter... I saw one crawling in the bed. The first morning, there was one on my iPad, two or three in my phone case... And the biggest disappointment was that the patio door wouldn't open. It was broken, obviously, and no one had bothered to fix it. I reported everything immediately upon arrival on the evening of February 26th, with emails to prove it. I only received replies to my emails a few days later, and only after I spoke with the receptionist. Her email clearly had more impact than mine. Someone finally came to repair the door, clean the apartment, and do a vinegar treatment to get rid of the ants. When I asked for financial compensation, the owner initially told me we could have discussed it if I had reported the problems upon arrival instead of on the third night. I sent him screenshots to remind him that yes, I had reported them upon arrival. He finally offered me—after dealing with Booking.com, which cost me another half hour of my vacation—$100 in compensation. I found this offer insulting. All these inconveniences ruined the first few days of my short week-long vacation. I had to wash the sheets and towels myself to make sure everything was clean, I had to eat in a restaurant since I couldn't cook, and I couldn't enjoy the balcony, which is one of the main reasons I love going to the Blue Heron... I would have expected much more generous compensation.

2026-03-05 via Nuitee
T
Trish couple us
9
2026-01-19 via Nuitee
I
Isabel couple us
10
10/10
Pros:

Location

Cons:

Nothing to complain about

2026-01-19 via Nuitee
R
Raymil couple sr
8
A pleasant stay
Pros:

The view and location

Cons:

The elevator

2026-01-01 via Nuitee
I
Indhira extended_group gy
10
In love with this!
Pros:

It was absolutely breathtaking. Very peaceful : not noisy at all. Even the poolside music was chill. The views were stunning. Very convenient location. Loved that the amenities were available until 11pm.

2025-11-04 via Nuitee
G
Gary couple gb
8
Good property , great location, safe and secure and nice clean resort .
Pros:

Good location, free parking, good view, good size, good facilities washer dryer etc.

Cons:

Patio sliding door very hard to move needs maintenance badly, and don’t like dark bed sheets ! Sounds strange but it’s nice to see fresh white sheets makes everything feel clean ! Only a personal opinion, when there that dark always makes you wonder how clean they actually are!

2025-10-17 via Nuitee
I
Ibai family_with_children es
9
2025-10-11 via Nuitee
E
Emmanuel family
10
Pros:

Very clean room and nice pool, is a perfect resort easy location of disney and sea word ,epcot, universal ,island of adventure very nice i like this resort

2025-09-29 via Nuitee
G
Gustavo family_with_children br
10
Ótima opção para Orlando.
Pros:

Boa localização, perto dos parques da Disney. Atendimento muito bom do anfitrião. Piscina boa também. Foi uma ótima estadia para mim e minha família.

2025-09-28 via Nuitee
J
Jeremy family
10
Pros:

large clean rooms, beautiful pool and walk ways, Dunkin and Mini Golf right out front. Neighbors properties are not as well kept.

2025-09-26 via Nuitee
J
Jason partner
4
Pros:

Although we have enjoyed staying at the Blue Heron Resort for many years. (This most recent stay would be our 11th), unfortunately the unit that we were in this stay had some issues. The Vacasa rep was very responsive to our concerns and showed up in person to assist which was appreciated. They did offer some alternative options within the property, but we decided to check-out early and move to a new location since it was our 25th Anniversary trip. Even though, this unit did not meet our expectations, we have had 10 previous years where we absolutely enjoyed staying at the Blue Heron so we assume this was just a one-off fluke.

2025-09-19 via Nuitee
D
Donna family_with_children us
10
Pros:

Everything looks just like in the picture. It was close to the parks and restaurants. I would definitely stay here again

2025-09-18 via Nuitee
D
DANIEL
8
Pros:

would be a 5 star experience, but the property advertised as “sleeps 6”, and the pull-out sofa bed was

2025-09-10 via Nuitee
C
Cyril Joseph family
2
Pros:

Sheets had blood stains on them,not happy.

2025-08-26 via Nuitee
O
Olga family_with_children ru
9
Быстрее отвечать на сообщения! Как в whatsupp , так и в booking
Pros:

Удобное расположение. Очень красивый вид с балкона. Хороший бассейн . В апартах есть все для комфортного проживания! Много полотенец))) и это важно при влажности и жаре ) было приятно, что при заезде собственник позаботился о мелочах - таблетки для посудомоечной, мусорные пакеты , вода)

Cons:

Краны в ванной и душе уже сильно изношены. Полы оооочень грязные. Подушки могли быть получше )

2025-08-25 via Nuitee