Blue Heron Beach Resort

Hotels
Vacasa
8.4 (125 reviews)
13428 Blue Heron Beach Drive, Orlando, Florida, 32821 , Orlando , US

Facilities

Fitness facilities
Arcade/game room
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Outdoor furniture
Picnic area
See all facilities

Review Highlights

Pros:
Clean location
Responsive service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
5.63
Multiple reviews detailing cleanliness issues, including dirty sheets and general untidiness.
Service
9.6
Responsive service from Vacasa rep appreciated, indicating good support despite issues.
Location
9.64
Conveniently located near Disney and stores, enhancing guest experience.
Room Quality
7.59
Several guests faced issues with room quality, including missing cookware and pull-out beds.
Amenities
8.12
Good amenities were available, but some complaints about cleanliness and missing items.
Value for Money
8.58
While some enjoyed the stay, others felt dissatisfied with overall value due to various issues.
Food and Beverage
9.03
Not specifically mentioned, but standard quality expected based on location.
Overall Experience
9
Positive overall experience, despite some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:27

Property Description

Discover the perfect getaway at Blue Heron Beach Resort, where luxury meets adventure in the heart of Orlando.

Stunning Pools and Recreation
Dive into relaxation with access to not one, but two beautiful outdoor swimming pools. Enjoy a leisurely day in the sun or engage your competitive spirit at the fitness center, ensuring each moment is filled with fun and wellness.

Comfortable and Stylish Rooms
Unwind in one of our 283 individually decorated rooms, complete with private furnished balconies. With complimentary wired and wireless internet access, indulge in a restful retreat equipped to meet all your needs.

Convenient Location
Situated within minutes of major attractions, like Disney Springs™ and Walt Disney World®, indulge in shopping and entertainment just a stone's throw away.

Don’t miss out on the adventure and comfort waiting for you—book your stay now!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MCO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.4
Based on 125 reviews
Cleanliness: 5.63
Service: 9.6
Location: 9.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 9.03
Overall Experience: 9
E
Emmanuel family
10
Pros:

Very clean room and nice pool, is a perfect resort easy location of disney and sea word ,epcot, universal ,island of adventure very nice i like this resort

2025-09-29 via Nuitee
J
Jeremy family
10
Pros:

large clean rooms, beautiful pool and walk ways, Dunkin and Mini Golf right out front. Neighbors properties are not as well kept.

2025-09-26 via Nuitee
J
Jason partner
4
Pros:

Although we have enjoyed staying at the Blue Heron Resort for many years. (This most recent stay would be our 11th), unfortunately the unit that we were in this stay had some issues. The Vacasa rep was very responsive to our concerns and showed up in person to assist which was appreciated. They did offer some alternative options within the property, but we decided to check-out early and move to a new location since it was our 25th Anniversary trip. Even though, this unit did not meet our expectations, we have had 10 previous years where we absolutely enjoyed staying at the Blue Heron so we assume this was just a one-off fluke.

2025-09-19 via Nuitee
D
DANIEL
8
Pros:

would be a 5 star experience, but the property advertised as “sleeps 6”, and the pull-out sofa bed was

2025-09-10 via Nuitee
C
Cyril Joseph family
2
Pros:

Sheets had blood stains on them,not happy.

2025-08-26 via Nuitee
J
Janet
10
Pros:

I. Loved to stay

2025-08-06 via Nuitee
N
Nina
10
Pros:

The stay was great. The only issue is that the front desk did not have our reservation when we got there. They had to call the booking agent, who gave them the wrong dates, which caused another delay at check out.

2025-08-03 via Nuitee
J
Jennifer
10
Great place!
Pros:

Great place to stay! Very clean and beautiful views!

2025-07-27 via Nuitee
T
Terence
10
Pros:

Property was clean

2025-07-26 via Nuitee
H
Heather family
2
Pros:

This place is very dirty. Cobwebs and dust on everything. A dirty towel on the floor right when we walk in. Another dirty towel laying on a bed. Dirty sheets just balled up in the closet. A glass pane with 90degree corners was on a shelf in the closet and hanging off the shelf about 5 inches where you would use the hangers to hang clothes. Right at head level. Almost had to go to the hospital because my head hit it. Handle broken off to a bedroom. Faux drawers or cabinet doors fell off in the kitchen. Night stands with the draw bottoms falling off or barely on so those are unusable. They don’t spray for spiders and after I counted over 50 as soon as the sun went down I ran in and locked the doors and that was just one balcony. They have two and each is just as bad. Even the ones by the elevators. These are huge spiders. Not little ones at all. The pool was digusting . Trash in it and people weave allover. And the worst part is a maintenance worker sprayed me and my brother and my car with some kind of chemical. I still don’t know what it was but it was burning my skin. We had to wipe down the car and get a car wash and both take showers right away. The man didn’t speak English to tell me what chemical it was. I have pictures for all this but this review didn’t ask for photos. Also the hotel did nothing at all to accommodate things that were wrong. There was many more things but these were the top complaints.

2025-07-17 via Nuitee
B
Brenda family_with_children
8
Pros:

The condo that we stayed in was clean but had NO cookware. Unit had two pots and no frying pan. We’ve stayed there several times before but this was first time we encountered not having cookware. Also didn’t have any towels for the pool.

2025-07-09 via Nuitee
K
Kristin family
8
Pros:

We were there for a girl’s national volleyball tournament. The hotel is apx. 20 mins from the Orange County Convention Center. The team stayed at this hotel so it was fun to meet at the pool. The rooms are large and comfortable and it was nice to have the bunk beds in the hall of the unit. We had a great view from our room in Tower 2, unit 601. It needs some fixes. The patio out of the bedroom doesn’t lock, the clock on the living room is broken. The sink and tub drains super slowly in the bathroom of the bedroom with the patio. The DVD remote is missing a battery, and there are several hot iron imprints in the carpet in the bedroom with the patio. We enjoyed our stay as the size of the unit was great, it was comfortable, and a great location.

2025-07-09 via Nuitee
S
SUDHIR family_with_children
6
Pros:

The only good thing about the property is that its within 15 mins drive from Disney and has stores around it. The presentation is very good but the property is not clean, the carpets are very dirty and I used 2 properties and both had issues in washroom , cleanliness issue and kitchen amenties issue. Even if you complain about something, you will receive an automated message but no actual action, i stayed with flooded bathtub for 3 days.

2025-07-09 via Nuitee
J
Josie family_with_children
10
Pros:

We had an absolutely amazing time at this condotel. Everything was spotless, beautifully designed, and thoughtfully equipped - it truly felt like a home away from home. The location was perfect with an amazing view, it exceeded our expectations. We’ll definitely be coming back!

2025-07-06 via Nuitee
I
Igor family_with_children
4
Pros:

Aggressively below average property. Bedroom carpet has an awful, strange smell. Roaches appeared every so often. Unit had a busted garbage disposal on day one. One of the bathroom doors were off one of the hinges and did not close properly. Mattresses were mediocre. Curtains and decorations are very tired and old. TVs are hilariously old, there is even an actual DVD player… Long story short, you’re “saving money” on a place like this for a reason. You’re better off somewhere (anywhere) else. Don’t bring your family here. The only silver lining was checking out at the end of the trip.

2025-07-02 via Nuitee
S
Simon family
10
Pros:

Unit was clean and stocked with what we needed for our week long stay. Pool, lake, and proximity to OCCC made this a great place.

2025-06-22 via Nuitee
M
Melissa family
10
Pros:

Hidden gem! Traffic is a bummer but worth it for the space. We will be back for sure!

2025-06-21 via Nuitee
D
Diane
10
Pros:

Great

2025-05-29 via Nuitee
N
NATHANIEL partner
8
Pros:

Loved the proximity to wdw

2025-05-12 via Nuitee
D
Douglas A
4
Poor air conditioning
Pros:

We emailed the Vacasa because the air con was not flowing in our bedroom and at night it was extremely hot they did respond to the email but it appeared that nothing was done to alleviate our suffering at night

2025-05-07 via Nuitee