Courtyard by Marriott Waikiki Beach

Location, comfortable bed, clean, staff friendly

n/a

I booked a queen studio with a balcony for one week at the Courtyard Marriott, and had a very comfortable stay. The room was on the 2nd floor and contained a frig, microwave, sink, and coffee maker, and had plenty of storage space. There's a nice coffee shop in the lobby that serves breakfast, lunch, and some baked goods. The location of the room was pretty noisy, at the corner of Kuhio and Lewers, but ear plugs helped. The hotel was centrally located in Waikiki, between Ala Moana and Diamond Head, which made walking to both areas convenient. I booked the room through TripAdvisor, which didn't include the $45/day 'destination fee' in the total price. This fee got added later which was a surprise to me. The hotel recommended booking directly with them in the future. I didn't spend much time in the room, but overall the Courtyard Marriott is a good value option for staying in Waikiki.

The room was very clean and modern, and the decor and design of the hotel gave a luxurious feel. The hotel is in a super walkable area with so many food options nearby. The pool was so fun, and the complimentary sunscreen, bike rentals, beach rentals, and GoPros were a great added touch.

We stayed at the Courtyard Marriott Waikiki and found it to be a great, affordable Marriott option in the Waikiki area. If you are looking for a comfortable stay in a fantastic location without the high price tag of many nearby resorts, this hotel is definitely worth considering.

One thing to note is parking. Valet parking is available but comes at a hefty price of $60+ per day. However, we found a convenient and much more affordable garage just two streets over, which made parking far more reasonable and easy to manage.

Our room was on the smaller side, but it was newly renovated, clean, and thoughtfully designed with everything we needed. The studio worked well for my partner and me, even though the bed itself was quite small. Despite facing the main road on the 6th floor, noise was minimal and never disruptive, which made for a comfortable and relaxing stay.

The lobby area was another highlight. It felt modern, welcoming, and full of useful amenities. There were entertainment and excursion booking options, free rentable beach equipment, filtered water stations, a souvenir shop, restaurants, and a nice pool area. These touches made it easy to plan activities and enjoy the hotel without needing to go far.

The location is fantastic. The hotel is within walking distance to many food spots, shops, and Waikiki attractions, which made exploring incredibly convenient.

Lastly, the service was excellent. The receptionist who helped us, a gentleman at the front desk, was especially kind and helpful. He made check in smooth and was friendly throughout our stay, which left a great first impression.

Overall, the Courtyard Marriott Waikiki offers great value, a convenient location, and comfortable accommodations. While the rooms are compact, the renovations, amenities, and service make it a solid and affordable Marriott choice in Waikiki.

Our family had a great experience from check-in to check-out. The entire staff was friendly, helpful, and accommodating! The rooms were clean with comfortable beds, and had all the essential amenities our family needed.

Food options were slightly limited on-property, but their team helped provide catering packages from Hard Rock Cafe for our large group, which was so helpful and convenient!!!!!

10/10 - Best Value & Location in Waikiki! Our new go-to property whenever we're on Oahu.

Five-Star Review for Courtyard by Marriott Waikiki Beach Exceptional Team from Top to Bottom

My recent stay at the Courtyard by Marriott Waikiki Beach was truly defined by the incredible people who make this property run. While the hotel itself is comfortable and inviting, it is the staff, from leadership to front-line team members, who elevate the guest experience to a level that deserves recognition. I am pleased to share my appreciation for a team that is not only well-trained but also genuinely committed to hospitality in its purest form.

A very special thank‑you to Maddie, Kody, and Heidy.

· Heidy Vicente (hdvicente@highgate.com ) demonstrated remarkable leadership and care, making the entire experience feel personal and seamless.

At the top of this outstanding team is Ms. Heidy Vicente, the Complex Director of Sales & Marketing. What stands out most about Ms. Vicente is her leadership style. She does not micromanage, and she does not need to. Instead, she leads by example in the truest sense. Her presence is calm, confident, and rooted in trust for her staff. This is the kind of leadership that inspires people to perform at their best because they are empowered, respected, and encouraged to take ownership of their roles. Ms. Vicente sets the tone for the culture here: warm, professional, proactive, and completely guest-focused.

Under her leadership, the team is not only efficient but also genuinely enthusiastic about their work. They move with confidence, communicate seamlessly, and consistently go above and beyond for their guests. This is not something that happens by accident; this is the result of strong leadership, thoughtful training, and a workplace built on respect.

· Maddie (Madeleine Kaya) MKayA@waikikicourtyard.com , went above and beyond with her gracious welcome and attention to detail.

I had the pleasure of interacting closely with Madeleine (Maddie) Kaya, the Sales Manager, whose professionalism and kindness immediately stood out. Maddie is thoughtful in her communication, attentive to details, and incredibly warm in her approach. She made me feel welcomed, valued, and taken care of from the moment we met. Her pride in her work shines through every conversation. It is rare to meet someone so genuine and so committed to ensuring each guest feels special, but Maddie embodies exactly that.

· Kody Dominguez kdominguez@highgate.com , delivered outstanding support and service throughout my stay, ensuring everything went smoothly.

Kody Dominguez, the Complex Conference Services Manager, was equally exceptional. Kody is highly organized, responsive, and sincerely invested in making sure my experience went smoothly. Whether it was follow-up communication or on-property support, he handled everything with professionalism and care. He is the type of team member who anticipates needs before they’re even spoken, something that sets excellent hospitality apart from average hospitality. Kody’s calm and helpful demeanor added an extra layer of comfort to my stay, and I truly appreciate his effort.

Beyond leadership and management, I also want to recognize the two young ladies at the front desk who checked me in. Their welcome set the tone for my entire stay, warm, cheerful, and genuinely hospitable. They were knowledgeable about the property, answered questions with confidence, and made sure that check-in was not only smooth but pleasant. Many hotels underestimate the importance of the first interaction a guest has upon arrival, but these two women truly exemplified what front desk hospitality should be. Their professionalism and friendly energy made an immediate impression, and they deserve to be acknowledged for it.

What I appreciate most about the staff here is that they work with heart. Everyone from leadership to front-line employees shares the same commitment to making guests feel comfortable, appreciated, and cared for. This is a team that takes pride in its work, and that pride shows in the smallest details. Whether it was assistance with a question, follow-up from a manager, or a simple greeting in the hallway, every interaction felt genuine.

The culture at this hotel is clearly shaped by respect, kindness, and empowerment. Ms. Vicente leads by example, and her team mirrors her values in every way. There is no sense of pressure or micromanagement, only confidence, collaboration, and a shared understanding of what great hospitality requires. This is a team that not only understands service but also elevates it, and that is something truly special.

Overall, my experience at the Courtyard by Marriott Waikiki Beach far exceeded expectations, thanks entirely to the incredible staff. They are polished, well-trained, and wholeheartedly committed to the guest experience. It is rare to find a team so aligned in purpose and attitude, and even rarer to find leadership as effective and inspiring as Ms. Vicente’s.

To the entire staff, thank you for making my stay memorable. Your professionalism, warmth, and dedication are the reasons this property shines. I look forward to returning, and I would confidently recommend this hotel to anyone seeking exceptional hospitality and an extraordinary team.

- Location is great. Close to beach, shops and main street
- Mattress was comfortable

I have stayed at this property many times and had a pleasant stay. Not this time.

I was awakened from my nap by a call from someone who claimed to be a representative from Marriott (their first lie) who was actually a time-share salesman. H was extremely rude, and when I followed up with the manager I was told that he does not work for Marriott and there was nothing they could do.

I researched it, and the Courtyard literally sold me name and ROOM NUMBER to an outside company that they KNEW would use high-pressure tactics to sell me something. It is deeply, deeply disrespectful. I am an Ambassador Member at Bonvoy, which means I stay more than 100 nights a year at Marriotts and spend tens of thousands of dollars. I've never been treated so rudely.

Unless you can get the Courtyard to agree not to sell or give your name and room number to any outside companies, I recommend avoiding this property.

This place is an absolute dump. We had a long flight from San Francisco and arrived late evening. The desk agent, Maynard, was very pleasant and gave us our room keys. When we entered our room, there was no a/c running, so we tried to turn on the wall unit. It did not respond. We called the desk, and Maynard sent someone up to check it, that was unsuccessful. We were moved to a different room, and the a/c was off. We turned it on, it ran for about 20 seconds, and quit. We asked Maynard to check us out no charge. We took a cab to the Marriott Beach Resort and checked in there -- far better! The cab driver said the neighborhood around the Courtyard has a lot of bars and night clubs, and there is a fight almost every night, and a lot of noise late. There is no meal service there, and the desk refers guests to the iHop. Honestly don't know why Marriott tolerates such a property. Avoid!!

Staying in a 1 bedroom suite (couple plus teen) on the 9th floor facing Kuhio St for 8 nights. The room is clean and a good size, there’s a narrow long balcony and the bed is very comfortable. The fold out couch in the living room does the job as a second bed. There’s a a Smart TV in the bedroom as well as living room, and small conveniences like usb points. The hotel free wifi is appreciated. Aircon in both the living room and bedroom.

There are basic kitchen facilities, including a bar fridge, microwave and coffee maker although I’d prefer a standard kettle to boil water. While two disposable coffee cups are provided I’d prefer a few more basic kitchen facilities like coffee cups, cutlery, plates/bowls/glasses.

The bathroom is good/standard with a shower over bath, however the water pressure to the bath/shower/basin is very low.

Light cleaning is provided every two days, with a full clean on the fourth day.

The hotel pool and bar is lovely and the location is great. Everything you need on your doorstep and just a short walk down to Waikiki beach. There is street noise, but not so much that it’s disrupted our sleep.

It’s an older hotel with fresh modern furnishings. It’s not of a high-end luxury standard, but for value for money it’s great and I’d definitely recommend it as a good option when staying in Waikiki.

Room was clean. Staff was helpful.

Location was o.k. Room was great, very comfortable

Refurbished rooms and location

Road noise is extremely high all night, worst hotel I have stayed in. Do not stay else you will be awake all night. The hotel receptionist is also very rude