Club Wyndham at Waikiki Beach Walk

Aloha-Stayed 6 nights (lost 1 night due to winter storm travel delays/cancellations) but thoroughly enjoyed the stay. Staff is always friendly & excellent to assist in any way needed. Upon our arrival, our room was ready since we missed the first day, & after booking a whale excursion (thanks to the sweet concierge agent who stayed over to help us), we entered our 2nd floor suite. Was directly on Lewers St, which we enjoyed greatly being able to watch all the activities from our balcony, which was great, not loud or intrusive in any way. We hit one of our favorite restaurants downstairs, Giovanni Pastrami, made our 1st of many trips to the ABC store located within steps to stock up on items-this particular store next to the Imperial, has a full service deli with meal options galore, pricing is not bad either. The location is unbelievable with quick walking access to anything & anywhere you want to shop/dine/sightsee ( Duke's, International Market Place, Royal Hawaiian Center, Outrigger Reef, & Sheraton Center), not to mention Kalakaua Ave, the main street of Waikki Beach with high end designer stores (we didn't shop there, but it's close if you desire). The world famous Waikki Beach is a short walk away and we enjoyed 3 full days on the beach during our stay. The concierge also booked us for the Polynesian Cultural Center, resulting with some savings there & also for our whale watching trip (saw some whales, thanks Oukilani). The staff was again so helpful and advised us since we had a very late (11 p.m.) flight departure of the hospitality/day room which we utilized after a day of sightseeing to shower and freshen up, so greatly appreciated! We love this location and are already making plans to return again early next year. TIP-I've noticed some complaining about the parking fees. When we stay in Waikki, we never rent a vehicle for the entire stay, we just rent a vehicle for the day or days we plan on exploring the North Shore or other parts of the island. As mentioned, it's a very short walk to all the shopping & restaurants, and if we want to explore a little further out, we use Uber & ride the sightseeing buses. We love these options as the drivers provide great info that otherwise we wouldn't be privy to if we drove ourselves. Our total costs using these options was significantly lower than rentals, parking & gas would be. Mahalo

We had a 2 bedroom which was spacious. I have stayed in the one bedrooms before and they are really tight if you have 3 people. But the 2 bedroom was very spacious even though we were 5 people and had to use the sleeper sofa. The location is the best if you want to go shopping, out to eat or walk on the beach. The staff were wonderful from the front desk Evelyn to the fellows that moved our bags. We will stay her again for sure.
Aloha.

One bedroom was rather small for the 3 of us but we made it work. The resort location was excellent. And it was very clean. We took advantage of a lei making class and an ukelele lesson, both offered by the resort. I would stay there again. The employees were also excellent. It all made for a very good vacation.

Great hotel! Everyone that we encounter we had with employees was positive and friendly! Would gladly stay here again!

Excellent location, but unfortunately no view for us as resort guests. We looked into a high rise carpark next door which was a wind tunnel creating siren type noises keeping you awake throughout the night. Took me many nights to work out what the siren sound was.

We just stayed at the Wyndham Waikiki Beachwalk and had a mix of positives and frustrations.

Pros:
•Fantastic location: easy walk to the beach, shops, restaurants, and all the Waikīkī amenities. We love grabbing pizza to-go from downstairs.
•Comfortable beds: we all slept well.
•Spacious bathrooms: great for families getting ready. Also amazing in comparison to surrounding hotels with tiny bathrooms and low ceilings.
•Surprisingly quiet rooms, even with the lively nightlife below, we didn’t have issues sleeping.
•Nice views: we've lucked out with a partial ocean view last few stays and a fun overlook of the area.

Cons:
•Parking is $62 per night, which feels extremely steep.
•Pool has been under construction for over two years and still isn’t open: a big drawback for a resort property. We're neighboring island visitors so pool is a huge plus for us.
•Hot tub is very small for a hotel this size and gets crowded quickly.
•Lobby air freshener is overwhelmingly strong. After just an hour in the game room, my kids’ clothes smelled like it. It’s a lot, especially for anyone sensitive to scents.

Overall:
We enjoyed the location, quiet rooms, and views, but the ongoing pool closure and high parking cost are worth noting. One thing to keep in mind: this is Waikīkī. If someone wants total peace and quiet, this probably isn’t the place for them, and that’s not the hotel’s fault.

With a few improvements, this could easily be an excellent stay.

Our family vacation was amazing. We were on the 10th floor, great view of the shops across the street. Staff was great upon arrival, they were accommodating when we needed a cooler and ice to take to beach. I would love to stay there again.

The hotel was fine but the pool was under renovation. The room was updated. What was bothersome is Holly at the welcome desk said the update 45 meeting was mandatory and I specifically said I don’t like going to them because it’s a sales pitch. She said it’s not and it’s strictly to update the customers on what is new. I went to the meeting room and was basically interrogated by Austin and there was no updating of anything. Basically I was told I have to pay a bigger loan to save money in the future. Why would I paid $200 more a month to “save”? I keep saying no no no but he doesn’t understand what no means. It was a very sleezy and basically ruined the beginning of my vacation trip. I will never recommend this company and their sales tactics.

While check-in was scheduled for 4:00 PM, my room was not ready until approximately 4:20 PM. While a minor delay, I understand this can happen—especially in today’s labor market where staffing shortages remain a challenge for many hospitality providers.

However, once I checked in, I encountered a number of issues that significantly impacted the quality of my stay. Upon entering my room, I discovered that both the living room television and internet were not functioning. When I contacted the front desk, I was told that a third-party provider manages these services and that they had been experiencing ongoing issues. I requested that someone be sent to address the matter, as having reliable internet and television was important and needed for my stay.

A maintenance technician arrived promptly and was helpful in offering a temporary solution—a Verizon hotspot—due to known internet coverage issues in the room. He also showed me how to manually reset the television when the cable signal dropped, which, unfortunately, I had to do repeatedly—at least a dozen times during my stay. After four days, the hotspot also stopped working.

Additionally, on the fourth day of my stay, I woke up to find the laminate and carpeted areas of the living room floor soaked. I was later informed that the air conditioning unit had backed up and, rather than draining properly, had begun leaking into the room. While I understand that mechanical failures can occur, this, combined with the known cable and internet issues, gave the impression that these problems are long-standing and not being adequately addressed. Providing guests with a workaround, like a hotspot or manual reset instructions, is not a substitute for a functioning, well-maintained infrastructure.

Guests should reasonably expect a timely check-in, a working television and internet, and a dry, comfortable room—basic elements that were unfortunately lacking during my stay.

One final point of concern: despite the above issues, I was repeatedly approached about attending a sales presentation for the Wyndham brand. I must ask—would you be inclined to attend such a presentation, let alone consider buying into a brand, after experiencing these kinds of issues?

Put in room in main floor that surrounds the elevator so very loud, but in the resorts defense we didn’t request a room change. Very loud jack hammer sounding noise randomly throughout day and night, not pool repair. Loud enough to wake you from a deep sleep! Uber drop off and pick up not very safe, right on Lewers street, a very busy, narrow street. Pick up for tours booked through the resort was several blocks away at Army Museum.

Using our timeshare, we are happy to get to this location. It was convenient for the entire family who wants to do variety of things. We were able to do different activities and it was easy to commute with Uber/or Lyft if you didn't have a car. This place can be crowded too since in the center of Waikiki area.

This place is center of Waikīkī and close to beach. Service responses as fast as possible. So it is very convenient to stay here.

Great resort with great services. The resort and unit were what we expected and at a great/convenient location. The staff members were awesome, friendly and informative. Thank you

I had this booked for a few days stay while on Waikiki, just before checkin we got a message that the pool would be closed. So I started digging into the review and information to find that it's not just 'now' that the pool has been closed, it's been closed for a LONG time, with no real slated time to open. Given that we really just wanted to sit around the pool, we cancelled last minute, losing all our points.
We ended up staying at the Westin Moana Surfrider, on the beach. A Great decision. I was not willing to gamble our last 3 days on HNL being harassed by the salespeople to do a timeshare presentation and not having a pool.

This hotel was a nice location. We could walk everywhere - to the beach, shops, Target and restaurants. Hotel staff was very attentive and answered all questions about how to get places, lined up rides for us, had beach equipment that was for everyone to use and towels that you could take to the beach. They were quick to provide us with extra laundry detergent and coffee when needed.

We had a 2 bedroom unit and my sister's family had a 3 bedroom with an upstairs. Both our units had views of the beach and we saw several rainbows during our stay. The units were clean and well stocked with kitchen utensils, pots and pans. They even had a broom and small vacuum for all that sand! I felt our units were up to date, clean and comfortable.

My first experience at the property. The Lewers street location was a convenient walk to the beach, numerous dining options and shopping. The rooms were clean and pleasant. And the staff was very professional and courteous. A shout out to the Assistant Mgr. Shane Kelly and his team for quickly resolving an issue with the AC.

Great location and in the heart of all the shopping areas. Very close to the International Market that contains luxury shopping brands as well and other stores that one would be familiar with. The rooms were nice and recently updated (Presidential Suites). This location is very close to great restaurants and beach access that is a short walk.

The staff here goes over the top to make you feel welcome and help with tours and directions. The property is well maintained, perfect location in downtown Waikiki, and comfortable. We did a presentation that was low pressure and friendly.

Location for resort has great walkabity to many restaurants and shops, which was great. Distance to beach was several minutes of a walk. Parking is expensive, $60+ a night, but that seems to be normal in Waikiki. Staff we interacted with was friendly, and concierge got the hint we were not interested at all in a sales pitch (we were guests of Wyndham owner).

Our room was very clean, and our upper level 1 Bedroom Deluxe had small view of Diamond Head and a little peek of the ocean. Room was updated.

Some issues with room included leaking shower door resulting in puddle on floor, difficult to close bathroom door with jamming hinge. Sometimes noisy at night but that’s a city for you! We also wish pool was ready, but from what we told it’s been a forever project with no end in sight.

In the end, room was fine and worked for our needs! Honestly it was better than we expected, with little issues and a nice place to relax at night after a busy day exploring Oahu.

I was really unpleased with the inconsistency of the employees of broken promises and the value of their words. I was unpleased to find hidden fees! Valet is $60 a night! When we checked in by a lovely employee she explained that they can waive 2 days of valet so we can find a more affordable option like Ford De Russey, which we did and paid $235 for a monthly pass for our 8 night stay. Once we checked in we had to go to another desk were I wasn’t so pleased to the approach, it was very harassing and uncomfortable, imagine after a long day of travel to be asked all these questions and be pressured to signup for a presentation, carrying all are our bags! Rico called me 3 times, once to my room! It was a turn off for sure! The swimming pool didn’t work , you had to walk 2/3 blocks. Room towels felt like sandpaper! The ending of this stay was by far horrible and I will
Never go back or recommend anyone! I was charged for services I didn’t receive. I was charged valet and I was not used, we had to walk 2 blocks to our hotel, due to the high overcharge. At check out I was told that the lady that checked us in her words weren’t valid and the charges of the 2 night valet charge stand, I told Charles that I would be late for my flight back home, still stood 30mins trying to figure it out. The customer is always right! Was Charles going to pay for my missing flight! No! Doubt that! Charles goes to say that a parking discount depends on the concierge desk. Which is mind blowing!!! I have never stayed at a place which the employees aren’t on the same page and was told one thing at checkin and was charged another at checkout. I did attend the presentation and signed up with Jolene and a rep from the concierges desk was able to get her on the phone and she said she would be able to help and talk to the Supervisor/Manager since neither were there at the time. I still haven’t received a called back regarding the issue being resolved.