Hotel Dorado Plaza Bocagrande - All Inclusive

Hotels
7 (161 reviews)
Bocagrande, Av. San Martin No. 4-41 , Cartagena de Indias , co

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Children allowed

Facilities

Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Facilities for disabled guests
Table tennis
Solarium
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Limited food options

Categories

Cleanliness
6.21
Cleanliness was mentioned negatively in reviews, indicating areas need improvement.
Service
7.68
General staff friendliness was highlighted positively, although some inconsistencies were noted.
Location
8.72
Multiple reviews praised the location, especially its proximity to the beach.
Room Quality
6.67
Some rooms were described as basic and in need of upgrades; however, cleanliness was also a concern.
Amenities
6.2
Limited amenities noted, especially in terms of bar offerings and overall facilities.
Value for Money
7.16
Overall value is seen as fair, though improvements in food and services were suggested.
Food and Beverage
6.21
Food quality received mixed reviews with several complaints about variety and taste.
Overall Experience
7.18
Mixed reviews overall; guests had both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:00

Property Description

Prime Location in Bocagrande
Hotel Dorado Plaza Bocagrande All Inclusive is perfectly situated, just a short 20-minute drive from Rafael Nunez Airport.

Delicious Dining Options
Indulge in a culinary journey at our two unique restaurants, Restaurante Italiano and Cacique, offering a variety of delectable dishes to satisfy your cravings.

Relaxing Amenities for Everyone
Unwind and make the most of your stay with our refreshing swimming pool, sun terrace, and entertainment options for both children and adults.

Experience the best of Cartagena at Hotel Dorado Plaza Bocagrande All Inclusive. Book now for an unforgettable stay!

Important information:

Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodations plus service).
Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay. They should only pay the 8% consumption tax.
Please note there is an extra tax fee for COP 6240 per person per night.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for COP 190,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 290,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 161 reviews
Cleanliness: 6.21
Service: 7.68
Location: 8.72
Room Quality: 6.67
Amenities: 6.2
Value for Money: 7.16
Food and Beverage: 6.21
Overall Experience: 7.18
K
Kenia • extended_group • pa
1
Cons:

Uffff los aires acondicionados, no sirven demasiada calor en las habitaciones

2026-05-06 • via Nuitee
D
Diego • family_with_children • ec
8
La ubicación está muy bien, cerca de todo para recorrer a pie y para ir a la playa en la mañana
Pros:

La ubicación

Cons:

La variedad del buffet y es antiguo el hotel

2026-05-05 • via Nuitee
A
Amanda • couple • br
10
Foi excelente
Pros:

O hotel é bem limpo, os funcionários estão cuidando da limpeza o tempo todo, os funcionários são impecáveis, especialmente a Gerente Amparo que nos recebeu super bem e tava lá sempre preocupada com tudo e todos, achei confortável, organizado, o buffet é básico e vão alternando, às vezes colocam umas coisas diferentes como um arroz de mariscos que tava incrível! O bar é bom também.

Cons:

Não gostei dos copos do bar, são pequenos, a gente gosta de drinks instagramavel

2026-05-02 • via Nuitee
C
Claudia • family_with_children • co
10
2026-04-11 • via Nuitee
M
mhidalgo25 • family_with_children • cl
1
2026-04-10 • via Nuitee
C
Cody • couple • us
5
Building is not in great shape. Food is OK. Staff is hit or miss. Don’t have company.
Pros:

View and location were nice. Food was decent. The gentlemen who welcomed me was great. The staff and drinks in the VIO bar were superb.

Cons:

I brought a friend back and your security guard made her feel like a prostitute. It was a big problem. Then your receptionist charged me 500 COP for her to enter the building. Paper Dixie cup drinks by the pool are nonsense.

2026-04-08 • via Nuitee
L
Laura • family_with_children • co
8
Descanso en familia
Pros:

Muy buena ubicación y el horario de comidas es amplio

Cons:

le hace falta mantenimiento a las instalaciones para que se vea más agrabale el lugar

2026-04-07 • via Nuitee
J
JUlio • couple • cr
8
Pros:

Amabilidad del staff.

Cons:

Dentro del hotel hay una agencia de turismo llamada Prisma Travel. Son unos estafadores. Deben tener cuidado. No utilizar esa agencia.

2026-04-02 • via Nuitee
A
Acosta • family_with_children • co
10
feliz
Pros:

todo me gusto pero me gusto mas la cena

Cons:

todo me gusto

2026-03-26 • via Nuitee
V
vigneswaran • extended_group • ca
4
2026-03-14 • via Nuitee
O
Oscar Alejandro • couple • gt
10
excelente
Pros:

el trato del personal muy amables todos

Cons:

lo unico fue que la ducha no se podia graduar a agua mas comoda era demasiado caliente

2026-03-05 • via Nuitee
H
Herrera Solano • family_with_children • cr
8
Pros:

La piscina

Cons:

El ruido de las habitaciones de la par se pasan
La variedad de la comida debería ser más
Y el bar debería tener más variedad de tragos

2026-03-02 • via Nuitee
H
Henao • couple • co
9
Pros:

La atención y la comida 10/10

Cons:

El precio al momento de cancelar si era un poco más alto que el de la reserva

2026-02-25 • via Nuitee
V
Victor • couple • it
2
2026-02-13 • via Nuitee
E
Ener Lorena • family_with_children • cr
5
Lugar regular
Pros:

El personal daba muy buen servicio y era agradable, los shows estaban buenos y la comida muy varíada.

Cons:

Mi habitación No tenia wifi

2026-01-31 • via Nuitee
Y
yojana • family_with_children • co
7
Comodidad
Pros:

1. No había espejos en la habitación solo en el baño y estaban altos.
2. Cada vez que usábamos el baño salía mucha agua hacia el pasillo

Cons:

El sitio es todo incluido pero no piensan en los niños ya que no encontramos en helados para ello teníamos q salir del hotel para comprar

2026-01-31 • via Nuitee
J
jorge • extended_group • cl
8
Buen hotel para ir en familia
Pros:

La excelente atencion del personal, la ubicacion del hotel y el show del ballet.

Cons:

Muy caotico el almuerzo, un poco desordenado. El wifi inestable.

2026-01-31 • via Nuitee
P
Peirano • extended_group • ar
5
Lindo hotel pero no vale la pena pagar de mas.
Pros:

Lo bueno que esta a Media cuadra de la playa, obvio no son las mejores.

Cons:

El precio no vale por un All Inclusive, lo único diferente que tenes con el resto, es que te dan 2 lugares para comer y solo de noche, y es un horario en particular y un plato solo. Después tenes un lugar para tomar también en horarios, En si el bar es para todos igual te dan vasos de platico. En si debe ser mas un pensión completa. No vale la pena pagar de mas.

2026-01-26 • via Nuitee
M
maria jose • family_with_children • co
9
Pros:

Ubicación y excelente servicio de comida.

Cons:

Larga espera en el check-in.

2026-01-20 • via Nuitee
C
CORINA • family_with_children • ec
10
Fantantica
Pros:

La atención

Cons:

Variedad de comida

2026-01-19 • via Nuitee