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Facilities
Property facilities
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Offsite parking discounted rates available
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Clubhouse
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Wheelchair accessible
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Heated pool
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Outdoor furniture
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
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Broadcast Live sport events
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby outdoor pool
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Golfing on site
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Concerts/live shows
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Clubhouse
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Private picnics
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Snow sports gear
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Swimming nearby
Review Highlights
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Property Description
Mountain Retreat with Modern Amenities
Comfortable Rooms with Essential Features
All rooms at Days Inn & Conference Centre by Wyndham Cranbrook come with a refrigerator, microwave, and cable TV. Stay connected with free WiFi and enjoy a cozy stay with in-room entertainment options.
Relaxing Outdoor Pool and Family-Friendly Facilities
Unwind by the seasonal outdoor swimming pool or keep the kids entertained in the game room. Stay active at the Fitness Centre or host events in the meeting rooms and banquet space.
Convenient Location for Exploring
Located near Cranbrook city centre, our hotel offers easy access to local attractions like Cranbrook Golf Course and the Canadian Museum of Rail Travel. Book now for a memorable stay in the heart of the Canadian Rockies.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in the business centre and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
People 16 years old and over stay for CAD 20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location
Elevator not working. Room was dirty and tired. Even if it was deep cleaned it would still look tired
The included breakfast was better than almost anywhere we've stayed. There's even an omelette bar. The location is close to several restaurants and gas stations.
The elevator was being serviced and we were on the third floor. But that was luck of the draw because they upgraded us to a king sized bed by virtue of being placed on a higher floor.
Absolutely awful hotel.
We stayed there twice before – and were pleased so we went back for a third time.
This time they surprised us with a $200 charge on our credit card and claimed we stole "cutlery". When I spoke with the manger the story changed and we allegedly stole "pots and pans".
We put the latter in the oven so our kids didn't play with them. But by then the hotel had booked other customers and stuck to the story that we stole the pots and pans.
I have stayed in hotels all over the world and have never stolen anything. Why would we steal cheap hotel pots and pans when we have nicer pots and pans at home?
Throw in the fact the hotel's elevator was broken the whole time and this hotel has really gone down hill. Avoid at all costs.
Spacious clean room and outside courtyard.
Breakfast wasn’t as amazing as described. Fresh omelet was nice, but otherwise here was mostly a large variety of processed/packaged breakfast items. Suggest installing a fan to absorb cooking odours.
Elevator down
We had stayed here before and enjoyed our stay so thought it would be a good choice to stay while visiting family again. The elevator wasn’t working to get to the second floor pet room easily and they accommodated us to a ground floor pet room.
There is no grassy area outside either doors for dogs. We did walk to the rear and across the street but a small little area closer would be nice. We’ve stayed at other hotels that have set up an area and it’s very much appreciated especially when paying extra each night for the pets.
Beds were clean and comfy. The room was well kept and the bathroom neat and tidy.
The bed was almost next to the window wall and very inconvenient to get in and out
See above
Disgusting. I check in to find what smelled like poop on the sheets. While the staff got housekeeping in there fairly quickly, it's still somthing that should have never happened. How on earth did this get missed? Do they not train the cleaning staff? Save your money, stay somewhere else.
Breakfast was great. Staff were very helpful
No lawn area to walk the dog. Elevator wasn’t working and the Ice machine wasn’t working. Staff got ice from the restaurant
There was a restaurant on the premises. The bed was comfy.
Room was clean. Staff were friendly & helpful.
The elevator was broken and we were on the second floor. Not easy for us to carry baggage and we had a pet with us. Staff were good about helping.
It was clean and comfortable
Having to walk up the stairs with our luggage to the 3rd floor due to the elevator not working, parking was bad due to not enough spaces at all and no doors to go into besides the front so it was a long walk in the snow.
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