Hotel Mercure Graz City

Hotels
•
Mercure
8.4 (3000 reviews)
Lendplatz 36-37 , Graz , at

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Central location
Cons:
Cleanliness issues
Room odors

Categories

Cleanliness
7.19
Several reviews reported issues with dust and unpleasant odors, affecting the cleanliness perception.
Service
8.96
The staff was frequently described as friendly and helpful, contributing positively to the experience.
Location
9.2
The hotel is centrally located with good accessibility, which received high praise across reviews.
Room Quality
7.65
Rooms were described as spacious but some had issues with ventilation and odors.
Amenities
8.18
The amenities generally met expectations, but some reviews indicated specific shortcomings.
Value for Money
8.14
Some guests felt the hotel was overpriced given its cleanliness issues but found value in other areas.
Food and Beverage
9.19
The breakfast quality received significant praise for its variety and taste.
Overall Experience
8.66
Overall positive experiences noted despite some cleanliness and room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:31

Property Description

Prime Location near Historic Graz Centre
Located just steps away from the historic center of Graz, the Mercure Graz City offers a convenient stay with iconic landmarks like the clock tower a mere 400m away. Immerse yourself in the cultural scene with attractions like the Graz opera house and Kunsthaus museum within a short 15-minute walk.

Wellness and Business Amenities
Unwind in the Mercure's fitness and wellness area or stay productive at the business corner with internet access. Stay connected with free WiFi available throughout the hotel, catering to both leisure and business travelers.

Cozy Bar with Local Specialties
Indulge in a selection of snacks, light meals, and local wine specialities at the hotel's bar, perfect for relaxing after a day of exploring Graz.

Book your stay at Mercure Graz City now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3000 reviews
Cleanliness: 7.19
Service: 8.96
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 8.66
B
Barbara • solo_traveller • at
8
2026-04-23 • via Nuitee
R
Roland • family_with_children • at
5
Pros:

Lage und Tiefgarage
Frühstück in Ordnung

Cons:

Einrichtung und Mauerwerk abgenutzt
Bad sehr klein für 4 Personen
Zustellbetten bzw. Bett 3 und 4

2026-04-23 • via Nuitee
M
Mario • solo_traveller • at
6
Pros:

Die Lage des Hotels ist sehr gut. Über die öffentliche Tiefgarage kommt man direkt ins Hotel.

Cons:

Leider waren einige Dinge im Zimmer defekt.
Der Safe, der Kühlschrank, die Klimaanlage und der Schminkspiegel waren defekt.
Im Bad gibt es leider keine Möglichkeit ein nasses Handtuch oder den Bademantel aufzuhängen.
Kein einziger Haken.
Ich muss aber auch anführen, dass die Mitarbeiterin an der Rezeption uns einen Zimmerwechsel angeboten hat.
Da hatten wir aber schon alles ausgepackt und die defekte Klimaanlage ist und erst am Abend aufgefallen.

2026-04-23 • via Nuitee
G
Gerd • solo_traveller • at
6
2026-04-23 • via Nuitee
A
András • couple • hu
10
2026-04-23 • via Nuitee
H
Heinz • solo_traveller • at
8
Cons:

Schwäche Zimmer Beleuchtung macht am Abend Lesen unmõglich.

2026-04-20 • via Nuitee
M
Mateja • family_with_children • hr
10
Pros:

We only stayed for one night (and spent little time at the hotel itself). The location was great, beds comfortable and breakfast was very good. We had no time to explore the wellness area.

Cons:

Everything was great for this short stay.

2026-04-20 • via Nuitee
M
Martin • family_with_children • at
10
Rundum zufrieden
Pros:

saubere Zimmer, super freundliches Personal, perfekte Lage

2026-04-19 • via Nuitee
S
Stefan • solo_traveller • at
7
2026-04-19 • via Nuitee
C
christian • solo_traveller • at
9
2026-04-19 • via Nuitee
A
Antonio • couple • es
10
Perfecta
Pros:

Muy limpio y acogedor. Ubicación perfecta

2026-04-19 • via Nuitee
K
Karikó • family_with_children • hu
8
Jó elhelyezkedés és ár érték arány
Pros:

Jó elhelyezkedés és ár érték arány,tágas családi szoba

Cons:

Ami kifejezetten nem tetszett olyan nem volt

2026-04-19 • via Nuitee
S
Sabine • extended_group • at
10
2026-04-19 • via Nuitee
M
Michael • couple • at
10
2026-04-18 • via Nuitee
A
Angela • solo_traveller • gr
10
2026-04-18 • via Nuitee
• extended_group • de
9
2026-04-17 • via Nuitee
M
Mario • couple • at
9
Top Hotel mit toller Lage und freundlichen Mitarbeitern!
Pros:

Sehr, sehr freundlich und hilfsbereit sind die Mitarbeiter des Hotels; das Zimmer hat eine angenehme Größe, also perfekt für einen Städtetrip; das Hotel befindet sich in bester Lage am Lendplatz mit Zugang zur Garage, somit liegt einem das Zentrum zu Füßen. Top!

2026-04-17 • via Nuitee
K
Karl • couple • at
8
Sehr zufriedenstellend, empfehlenswert
Pros:

Gute Lage, sehr gutes Frühstück

2026-04-14 • via Nuitee
I
Isabella • couple • at
8
Würde wieder kommen
Pros:

Sehr freundlich, Frühstück genial

Cons:

Balkon und Möbel schmutzig

2026-04-14 • via Nuitee
S
Silvia • solo_traveller • at
10
2026-04-13 • via Nuitee