Hotel Mercure Graz City

Hotels
•
Mercure
8.4 (3077 reviews)
Lendplatz 36-37 , Graz , at

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Central location
Cons:
Cleanliness issues
Room odors

Categories

Cleanliness
7.19
Several reviews reported issues with dust and unpleasant odors, affecting the cleanliness perception.
Service
8.96
The staff was frequently described as friendly and helpful, contributing positively to the experience.
Location
9.2
The hotel is centrally located with good accessibility, which received high praise across reviews.
Room Quality
7.65
Rooms were described as spacious but some had issues with ventilation and odors.
Amenities
8.18
The amenities generally met expectations, but some reviews indicated specific shortcomings.
Value for Money
8.14
Some guests felt the hotel was overpriced given its cleanliness issues but found value in other areas.
Food and Beverage
9.19
The breakfast quality received significant praise for its variety and taste.
Overall Experience
8.66
Overall positive experiences noted despite some cleanliness and room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:31

Property Description

Prime Location near Historic Graz Centre
Located just steps away from the historic center of Graz, the Mercure Graz City offers a convenient stay with iconic landmarks like the clock tower a mere 400m away. Immerse yourself in the cultural scene with attractions like the Graz opera house and Kunsthaus museum within a short 15-minute walk.

Wellness and Business Amenities
Unwind in the Mercure's fitness and wellness area or stay productive at the business corner with internet access. Stay connected with free WiFi available throughout the hotel, catering to both leisure and business travelers.

Cozy Bar with Local Specialties
Indulge in a selection of snacks, light meals, and local wine specialities at the hotel's bar, perfect for relaxing after a day of exploring Graz.

Book your stay at Mercure Graz City now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3077 reviews
Cleanliness: 7.19
Service: 8.96
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 8.66
M
Manfred • extended_group • at
8
2026-06-06 • via Nuitee
M
Martin • extended_group • at
10
Top!
Pros:

Freundliches und zuvorkommendes Personal. Super Hotelbar.

2026-06-05 • via Nuitee
R
Romana • family_with_children • at
9
2026-06-04 • via Nuitee
R
Rene • family_with_children • at
8
2026-06-02 • via Nuitee
A
Alexander • couple • at
10
2026-06-02 • via Nuitee
A
Andreea • couple • ro
8
Ok
Pros:

Pretty close to old town, by foot.
Public transportation nearby, we used it for moving across town, well connected location.
Parking garage available with direct connection to the hotel.
Comfy bed.
Mini fridge with complimentary beverages.
The reception personnel was nice.

Cons:

A tad more care to cleaning the room would have been nice.
The toilet was not cleaned properly, there was toilet paper in it when we arrived, the water hadn’t been flushed. The refrigerator wasn’t checked, a bottle of water was open and mostly drank from probably by previous room occupants, and not replaced before arrival.
The room lacked a bottle opener.

2026-06-02 • via Nuitee
U
Udo • solo_traveller • de
8
2026-06-02 • via Nuitee
H
Helin • solo_traveller • tr
10
2026-06-01 • via Nuitee
M
Miljenko • couple • hr
7
Pros:

Sviđa mi se lokacija i dizajn kupaonice

Cons:

Na podu sobe su pločice, naplata parkinga.

2026-06-01 • via Nuitee
M
Martin • extended_group • de
6
2026-06-01 • via Nuitee
D
Dieter • solo_traveller • de
8
2026-05-31 • via Nuitee
F
Franz__ • solo_traveller • at
9
Im nächsten Jahr sicher wieder!
Pros:

Schneller Check-In, schönes Zimmer, viel Platz auch im Bad, freundliches Personal, super Frühstücksbuffet

2026-05-31 • via Nuitee
R
Richard • couple • at
8
2026-05-31 • via Nuitee
F
Ferenc • extended_group • hu
10
Pros:

Jó elhelyezkedés. A mélygarázsból a lifttel közvetlenül a portára ill. a szobákhoz jut az ember.

Cons:

Nem volt

2026-05-31 • via Nuitee
R
Rujanac • family_with_children • lu
10
2026-05-31 • via Nuitee
G
Gerhild • solo_traveller • at
10
Pros:

Ausgezeichnete Atmosphäre. Es hat einfach alles gepasst. Vielen Dank wir kommen wieder.

2026-05-31 • via Nuitee
E
Erich • extended_group • at
6
2026-05-31 • via Nuitee
I
Ilit • solo_traveller • il
6
Pros:

החדר היה מרווח מאד וארוחת הבוקר היתה טעימה

Cons:

הדלתות של השירותים והמקלחת לא נסגרו טוב, היה צריך לטרוק אותן. בחדר ההורים לא היה מיזוג נפרד והיה חם מדי.

2026-05-31 • via Nuitee
K
Karin • extended_group • at
8
2026-05-31 • via Nuitee
S
Stuart • couple • gb
10
2026-05-31 • via Nuitee