Suites Cancun Center

Hotels
8 (838 reviews)
Alcatraces 32 SM 22MZ 10 Centro , Cancún , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Non-smoking throughout
Shuttle service (additional charge)
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Affordable prices
Cons:
No hot water
Old room facilities
Noise from outside

Categories

Cleanliness
7.5
Mixed feedback on cleanliness with some mentions of hygiene issues.
Service
8.5
Most guests reported positive experiences with staff being friendly and helpful.
Location
9
The location is repeatedly praised as ideal and convenient.
Room Quality
7
Comments indicate some rooms are outdated and lack basic amenities.
Amenities
7.5
Noted issues with basic amenities, especially hot water access.
Value for Money
8.5
Good value for the price considering the location.
Food and Beverage
8
Food options available are generally well-received.
Overall Experience
8
Overall satisfaction with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:07

Property Description

Welcome to Suites Cancun Center!

Convenient Location: Situated just steps away from Parque de las Palapas and a short 20-minute drive from Cancun Airport, our hotel offers easy access to popular attractions.

Comfortable Accommodations: Enjoy the convenience of free Wi-Fi and cable TV in every room. Upgrade to a suite with a kitchenette for added flexibility during your stay.

Relaxation and Service: Unwind by our outdoor pool area complete with lounge chairs and umbrellas, or seek assistance from our attentive 24-hour front desk staff.

Ready to experience the best of Cancun? Book your stay at Suites Cancun Center now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VRN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 838 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
D
DanyEl • solo_traveller • mx
8
Buena
Pros:

Ubicación

Cons:

Mucho mosquito

2026-03-14 • via Nuitee
R
Rosario • family_with_children • es
7
Pros:

El personal muy amable, buena ubicación, y muy limpio.

Cons:

Las instalaciones son viejas. Se fue el agua dos dias seguidos.
Menos mal que pude escoger la habitación porque en una de las habitaciones había una máquina de AC antigua que hacía ruido.
En otra la ventana no abría.
El precio me pareció elevado para las instalaciones tan antiguas.

2026-03-14 • via Nuitee
I
Ines • couple • pt
5
2026-03-14 • via Nuitee
K
Konstantinos • couple • us
7
See above
Pros:

Location cleanliness

Cons:

Needs updating

2026-03-12 • via Nuitee
G
Garbiñe • family_with_children • es
7
2026-03-12 • via Nuitee
A
anthony • family_with_children • fr
10
Pros:

L'emplacement proche des ADO. C'était très propre.personnel super sympa. Je recommande.
Pour info possibilité d'arriver jusqu'à 23h

2026-03-12 • via Nuitee
K
Konstantinos • couple • us
9
2026-03-12 • via Nuitee
L
Lizette • couple • de
8
Bien pero ruidoso
Pros:

Que está céntrico y estaba limpio

Cons:

Se escuchan todos los sonidos de la calle. Tuvimos que cambiar de habitación porque en la primera se escuchaba la musca del bar de alado. La otra habitación estaba mejor porque daba al jardín de la calle pero se escuchaba cada carro que pasaba. Las ventanas no están bien insultadas

2026-03-11 • via Nuitee
C
Carol • couple • ca
7
Great location, great spacious room. Would have appreciated a toilet seat as that caught me off guard.
Pros:

Pool and location

Cons:

It did not have a toilet seat and did ask them about it

2026-03-10 • via Nuitee
N
Nguyen Linh Dan • solo_traveller • us
6
2026-03-10 • via Nuitee
J
juan carlos • family_with_children • mx
8
Pros:

Excelente ubicación y lugar seguro para la familia, frente a parque las palapas

Cons:

Todo muy bien solo que los dos dias qué nos toco estar alojados en el hotel tenian problemas con el agua, no habia por las mañanas. Espero resuelvan pronto ya que es esencial

2026-03-09 • via Nuitee
J
Jorge Javier • family_with_children • es
7
Pros:

Fantástica ubicación, cerca del ADO, y de una parada donde pasan guaguas que te llevan por toda la zona turística, y de una parque con ambiente y muchos puestos para cenar buena comida y barata.

Cons:

Falta algo de mantenimiento a las instalaciones y colchón algo incómodo pero para ir a dormir esta genial.

2026-03-09 • via Nuitee
P
Palmore • solo_traveller • us
6
Very pleasant staff,experience and social environment.
Pros:

Accessibility to local amenities and restaurants.

Cons:

Roommates didn’t respect the sleeping areas and normal sleep hours. Some people sleep at certain hours and want quiet rest. Also facility needs mosquito zappers and plants. Couldn’t get proper rest in door rooms exposed to mosquitoes.

2026-03-09 • via Nuitee
C
Crespo Miranda • family_with_children • mx
10
2026-03-09 • via Nuitee
P
Pennisi • family_with_children • fr
8
Buono
Pros:

La camera era molto grande, la posizione centralissima

Cons:

Camera al piano terra, non potevamo aprire le tende se no ci avrebbero visto tutti

2026-03-07 • via Nuitee
A
Alexis • family_with_children • fr
6
2026-03-07 • via Nuitee
J
Jose • solo_traveller • bo
7
Pros:

Su calidad precio

Cons:

Que las ventanas no se podían cerrar, entraba bulla por ahí y que dl espejo y lava manos estaban fuera del baño

2026-03-07 • via Nuitee
L
Luis Alberto • family_with_children • mx
10
Pros:

El servicio, la atención, buena limpieza, excelente y centrica ubicacion.

2026-03-06 • via Nuitee
X
Xochilt • family_with_children • mx
10
Pros:

Alberca ..cuarto bastante espacioso

Cons:

Todo me gustó

2026-03-05 • via Nuitee
R
Roosvel • family_with_children • mx
10
2026-03-04 • via Nuitee