Suites Cancun Center

Hotels
8 (906 reviews)
Alcatraces 32 SM 22MZ 10 Centro , Cancún , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Non-smoking throughout
Shuttle service (additional charge)
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Affordable prices
Cons:
No hot water
Old room facilities
Noise from outside

Categories

Cleanliness
7.5
Mixed feedback on cleanliness with some mentions of hygiene issues.
Service
8.5
Most guests reported positive experiences with staff being friendly and helpful.
Location
9
The location is repeatedly praised as ideal and convenient.
Room Quality
7
Comments indicate some rooms are outdated and lack basic amenities.
Amenities
7.5
Noted issues with basic amenities, especially hot water access.
Value for Money
8.5
Good value for the price considering the location.
Food and Beverage
8
Food options available are generally well-received.
Overall Experience
8
Overall satisfaction with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:07

Property Description

Welcome to Suites Cancun Center!

Convenient Location: Situated just steps away from Parque de las Palapas and a short 20-minute drive from Cancun Airport, our hotel offers easy access to popular attractions.

Comfortable Accommodations: Enjoy the convenience of free Wi-Fi and cable TV in every room. Upgrade to a suite with a kitchenette for added flexibility during your stay.

Relaxation and Service: Unwind by our outdoor pool area complete with lounge chairs and umbrellas, or seek assistance from our attentive 24-hour front desk staff.

Ready to experience the best of Cancun? Book your stay at Suites Cancun Center now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VRN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 906 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
A
ann • solo_traveller • ca
8
Pros:

Tout près du parc des palapas et du terminal d’ADO. Chambre propre et confortable. Ménage et changement de serviette tous les jours. La piscine est un gros plus.

Cons:

L’odeur de la chambre était assez désagréable et forte. (J’étais au rez-de-chaussée)
Humidité et odeur d’égouts. Il faut ouvrir la fenêtre pour aérer. Donc arrêter la climatisation. Après il fait chaud . Tout est un peu vieillot.

2026-04-01 • via Nuitee
N
Natascha • family_with_children • de
7
Einfach, aber gut für 1-2 Nächten und die Lage überzeugt
Pros:

Das Personal war sehr freundlich. Die Lage ist perfekt, wenn man mit dem Bus ankommt. Es gibt viele Supermärkte und viel Gastronmie in der Umgebung und das Hotel liegt direkt an einem großen Platz mit wechselndem Angebot. Das Zimmer war recht groß. Der Pool war super! Sauber und ausreichen groß, mit einem großen, flachen Bereich, der ideal für kleine Kinder ist. Handtücher gab es an der Rezeption.

Cons:

Das Waschbecken ist im Zimmer und es gab keine Haken für Handtücher, was etwas unpraktisch war. Wir hatten ein Zimmer zur Straße hin und das Lamellenfenster schloß nicht. Da auf dem Platz viel los war, war es im Zimmer sehr laut. Zudem war es sehr hell durch die Beleuchtung. Auch zum Gang hin gabe es ein Fenster und dadurch Licht und Geräusche aus dem Hotel. In unserem Zimmer waren sehr viele kleine Fliegen, die nicht weiter gestört haben. Vermutlich sind sie auf Grund des Klimas nicht zu vermeiden. Der Fußboden war leider nicht sehr sauber, dafüt aber der Rest. Ich habe aber gesehen, wie die Böden in anderen Zimmern gründlich gereinigt wurden, daher war es wohl eher ein Einzelfall.

2026-03-29 • via Nuitee
G
Georgia • couple • au
7
2026-03-29 • via Nuitee
V
Valentine • family_with_children • fr
7
2026-03-28 • via Nuitee
F
Fidel • couple • mx
7
2026-03-27 • via Nuitee
A
Avila • couple • co
10
2026-03-24 • via Nuitee
C
Constanza • couple • fr
7
Bien pour 1 nuit avec l’essentiel
Pros:

Bon emplacement, proche de la station Ado ainsi que d’une place avec nombreuses animations, snacks, commerce OXXO

Cons:

Petite salle de bain

2026-03-23 • via Nuitee
J
José Alberto • family_with_children • mx
8
Pros:

La ubicación, esta literal enfrente del parque de las palapas y tiene todo cerca, A 2 cuadras del ADO

Cons:

Las camas son un poco duras

2026-03-23 • via Nuitee
M
Manon • couple • fr
8
Très bien pour une nuit
Pros:

La localisation - le personnel - les communs

Cons:

Manque un peu d’équipements - pas assez de prises - porte serviette défectueux - pas de frigo dans la chambre - manque d’isolation

2026-03-20 • via Nuitee
H
Higinio • family_with_children • pl
9
2026-03-19 • via Nuitee
T
Torres • family_with_children • mx
9
Pros:

Limpieza muy bien

Cons:

Un poco descuidado el inmueble. Necesita mantenimiento un poco

2026-03-19 • via Nuitee
A
Agnes • solo_traveller • mt
8
Good value for money
Pros:

Good location, room is just like in the pictures, central location, nice swimming pool area.

Cons:

It’s right by las palapas, my room was facing to the square so it was a bit loud in the evening.

2026-03-19 • via Nuitee
L
Liubov • solo_traveller • us
8
Pros:

No breakfast.

Cons:

Receptionists not speak English. Non.

2026-03-17 • via Nuitee
G
Gilbert • couple • cr
8
Cumplió su propósito
Pros:

La habitación 3 era amplia , limpia, colchones cómodos . Ubicada a unas cuadras de la ADO muy conveniente , plaza jalapas a la par , tenía lindas actividades ese día .

Cons:

El sonido del pasillo común de las habitaciones se escucha mucho ruido cuando la gente pasa. No es siempre pero es algo molesto . El hotel solo proporciona una botella de agua pequeña

2026-03-17 • via Nuitee
L
Laurie • solo_traveller • fr
8
Pros:

Emplacement idéal proche de la place centrale où il y a beaucoup d'animations ! Agréable piscine. Grandes chambres bien qu'un peu vétuste, lits confortables.

2026-03-17 • via Nuitee
A
Adriana Oliveira • family_with_children • br
7
Instalações velhas. Boa localização.
Pros:

Boa localização. Funcionários competentes e prestativos.

Cons:

Hotel velho. Instalações velhas.

2026-03-16 • via Nuitee
P
pockpa • family_with_children • ci
1
Mauvaise expérience
Pros:

L'emplacement. En plein centre

Cons:

Le personnel, pas du tout agréable. L'état de la chambre est vétuste. Une serviette âgée du moyen âge. Les toilettes ne sont pas du tout propres. Trop de chose a rénover. La chambre nest pas sonorisée, du coup on ente d toute la musique du dehors qui se joue a des heures tardives. Pas de réfrigérateur dans la chambre. Je ne recommande pas du tout

2026-03-16 • via Nuitee
S
Simone • solo_traveller • it
10
2026-03-16 • via Nuitee
R
Rojas Mora • family_with_children • cr
10
Pros:

Muy Céntrico, cerca de la estación de ADO, y muy buena la atención del personal.

Cons:

No hubo ningún inconveniente, es un buen hotel en relación calidad precio si vas a estar fuera todo el día y llegarás en la tarde ó noche para descansar. La cama muy cómoda.

2026-03-16 • via Nuitee
T
Tania • family_with_children • cl
9
Muy bien hotel precio calidad.
Pros:

La atención del personal excelente. Israel el joven de recepción excelente trato.
Buena ubicación para recorrer, comer y salir. Todo muy bien. Habitación amplia. Buen internet

Cons:

Que no se podía fumar en el sector de la piscina . Teníamos salir del hotel.

2026-03-15 • via Nuitee