Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Sauna
See all facilities

Review Highlights

Pros:
Unique experience
Friendly staff
Cons:
High prices
Noise issues

Categories

Cleanliness
8.01
Rooms had issues with cleanliness; some guests noted an uncomfortable experience.
Service
9.48
Friendly staff but some negative interactions reported; overall service was good.
Location
9.52
Beautiful and unique location; easy access to attractions.
Room Quality
7.97
Rooms did not meet expectations for luxury despite high cost.
Amenities
9
Great facilities; additional enhancements could improve the experience.
Value for Money
7.96
High prices for the experience; some felt it was not justified.
Food and Beverage
9.01
Good quality food; some guests mentioned high prices.
Overall Experience
9.48
Unique experience overall but with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:53

Property Description

Unique Ice Experience
The Icehotel in Jukkasjärvi, Sweden offers a one-of-a-kind stay in rooms crafted entirely from ice, alongside warm rooms for a cozy retreat. The individually themed cold rooms, featuring hand-carved ice furnishings, provide a memorable and immersive experience for guests sleeping in thermal bags on reindeer hide-covered beds.

Gourmet Dining and Icebar
Indulge in traditional cuisine made from locally sourced ingredients at the on-site restaurant, and savor hot drinks in the warm lounge. For a truly chilling experience, head to the Icebar for cocktails served in ice glasses, adding a touch of luxury to your stay.

Activities and Adventures
Guests receive a complimentary entrance ticket to the Icehotel and can partake in exciting winter activities like dog sledding and snowmobile tours. In the summer, enjoy the midnight sun, while winter offers a chance to witness the mesmerizing northern lights.

Ready to experience the magic of the Icehotel? Book your stay now and create unforgettable memories in this icy wonderland.

Important information:


Please note that check-in to cold rooms are from18:00 (storage for your luggage is provided if needed). Pets are only allowed in our Kaamos Standard and Kaamos Superior and we charge an extra 300 SEK per stay.
Please inform us well in advance of your arrival that you are traveling with a pet as the number of rooms for pets is limited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for SEK 300 per person per night when using an existing bed.
    People no matter the age stay for SEK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2321 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 7.96
Food and Beverage: 9.01
Overall Experience: 9.48
O
Olwen extended_group gb
10
Wow Wow Wow!!!! A Bucket list experience.
Pros:

Wow Wow Wow!!!!
Amazing from start to finish.
All staff were excellent and helpful.
Warm rooms were super cosy. Had a microwave, fridge, and kettle.,you would need to bring dish soap/cloth/teatowel as not provided.
Fantastic food, breakfast was amazing with lots to pick from. Ate in the hotel one night and the Old Homestead the next, it is expensive for what you get but it was delicious. If you want to eat in your chalet/lodge the Co op is well stocked with ready filled baguettes, soups, Salad containers, microwave meals, fresh bread, fruit and veg , meats, cheese and a good frozen section, the same as a Co op back home.
Close to the CO OP for essentials (500m) also walking distance to The Old Homestead restaurant and the Sami centre (950m)
The location was stunning and peaceful, and we were treated to a show of the northern lights on 2 occasions.
Hotel didn't seem overly busy. I used the sauna a few times and nobody else was in it (towels provided)
Slept one night in a 'cold room' in the Ice part, what a phenomenal experience, really cosy in our sleeping bags, mattress was a bit thin (not great if you have a bad back like me) but manageable and it's only one night!!
Lots of storage for your luggage between moving rooms
and check out times.

Cons:

Nothing

2026-02-13 via Nuitee
G
Gaia extended_group it
10
2026-02-13 via Nuitee
R
Ru couple hk
10
Great experience
Pros:

Spacious warm room. Warm gears provided. Nice staff. Accessible to icebar and sauna at no cost.

Cons:

No. Value for money.

2026-02-12 via Nuitee
R
Ruggero couple se
9
An experience of a lifetime!
Pros:

A fantastic experience in terms of location and arts in a stunning winter environment.

Cons:

Not much😉

2026-02-12 via Nuitee
Z
Zuhaida BINTI khalid extended_group qa
10
Pros:

The staff at reception are very kind, polite and helpful. We were cought northern light just from our room!

Cons:

Nothing

2026-02-12 via Nuitee
M
Martina family_with_children at
9
Unforgettable.
Pros:

Northern Lights, Ice Bar, Ice Restaurant, snowmobile adventure.

2026-02-12 via Nuitee
B
Barbara Rubek family_with_children dk
8
Cons:

Mere forslag til forbedring:

1) mere glutenfrit brød til aften og morgen
2) sauna med udsigtvinduer
3) opholdssteder i løbet af dagen når man bor i isværelse, der først åbner kl 18

2026-02-12 via Nuitee
E
Elisabet couple se
6
Pros:

Väldigt bra

2026-02-11 via Nuitee
M
Miriam couple se
10
2026-02-11 via Nuitee
U
Ute family_with_children de
10
Ein unvergesslicher Aufenthalt mit hochqualifizierten Personal!
Pros:

Zunächst möchte ich eine Mitarbeiterin an der Rezeption Namens "Julia" ganz besonders hervorheben. Da ich eine OP hinter mir hatte und ich im Vorfeld sah, dass die Matrazte auf der ich liegen sollte, sehr hart war, bat ich an der Rezeption um eine Lösung. Julia nahm mein Anliegen sehr ernst und ich merkte, dass sie mir helfen wollte. Ich glaube, ich hätte mit diesem Bett in der Nacht kein Auge zu getan. Für jeden andren sicherlich in Ordnung aber nach einer OP ging es einfach nicht. Eine Auswechselung war nicht möglich, nur ein Upgrade in eine Suite mit wesentlich weicherere Liegefläche. Wir bekamen diese Suite tatsächlich noch und man kam uns bei dem Upgrade preislich entgegen. Vielen Dank Julia, Sie haben die Nacht gerettet und haben einen unvergesslichen Aufenthalt gezaubert. Innerhalb 5 Minunten war in dem Schlafsackt mollig warm, so warm, dass ich gegen morgen mal ein bisschen "lüften" musste. Wir haben sowohl das Abendessen, als auch das Frühstück im Restaurant eingenommen. Fantastisch muss ich sagen. Auch die Erklärung der beiden Bediensteten, wie man sich richtig verhält, was zu beachten ist, war ganz hervorragend. Dieser Aufenthalt wird uns unvergesslich bleiben!!

2026-02-10 via Nuitee
A
Annelie extended_group se
8
Pros:

Den vackra konsten och den vackra naturen. Så kul att än en gång få se ishotellet och 365.

Cons:

I stugan så var det iskallt på toaletten. Det fanns inte diskmedel diskborste trasa i köket. Lampan vid sängbordet fungerade inte. Fåtöljerna vid bordet är så fruktansvärt osköna. Alla lampor till hotellet var svarta. Svårt att se var det låg. Inge kul att gå i mörker när dessutom älgen är så närgången. Vi såg den.

2026-02-10 via Nuitee
F
Franziska couple de
9
2026-02-10 via Nuitee
A
Annelie extended_group se
9
Pros:

Se all den vackra konsten. Se omgivningarna

Cons:

Det var väldigt lyhört i hotellrummen . Sängen var som en grop.
Alla lampor var svarta fram till hotellet. Dåligt uppmärkt ute.

2026-02-10 via Nuitee
R
Rui extended_group pt
10
2026-02-10 via Nuitee
M
Mehmet Fatih couple tr
10
2026-02-08 via Nuitee
A
Anita couple pl
10
Miejsce warte aby przeżyć coś wyjątkowego.
Pros:

Bardzo wygodne łóżka, śniadanie urozmaicone świeże soki ,ogólnie wszystko okj.Jako gość hotelu masz darmowe wejście do Ice Hotelu oraz darmowy kombinezon ocieplany,Bardzo przydatna odzież 😊.

Cons:

Nie było takiej rzeczy, która była się mi nie podobała

2026-02-08 via Nuitee
J
JohnGrieve70 Couples Eastwood, Ryde, Greater Sydney, New South Wales
4
Great to visit, do not stay
Pros:

Despite the HIGH luxury price, there is no luxury here. Felt like student/backpacker accommodation. The ice hotel is amazing, but maybe just pay to see it not stay there (ice OR warm rooms). In the ice hotel cold rooms, unless you pay for a deluxe suite, you get no where private to chill, no private bathroom or toilet facilities and only communal showers. Warm rooms are dated and in poor condition. Ice hotel, warm rooms, restaurant, lounge areas are all in separate non-connected buildings.

Staff are well meaning, very young, and mostly NOT Swedish, but lack any professional or managerial skills.

Reception is way too small and way understaffed. Many maintenance items need attending to, including many outside lights along walk ways not functioning.

I would highly recommend NOT to stay here, but it is amazing to visit. Overpriced for what little you get, and certainly not a luxury place by any means.

2026-02-03 via Tripadvisor
L
lennonw2026 Couples
10
Once in a lifetime stay, very unique
Pros:

The rooms were impressive and the ice art felt genuinely creative. Sleeping was better than expected with the right gear, but it is still an unusual experience that takes adjustment. Staff explained everything clearly and helped make it feel comfortable and safe. If you are curious and want something different, this is hard to beat.

2026-02-03 via Tripadvisor
P
P7995YZbrunor Family Carpegna, Province of Pesaro and Urbino, Marche
10
COMPLEANNO MAGICO IN FAMIGLIA
Pros:

Unique, fascinating, moving, a poetic postcard written between the encounter between Nature and man... indescribable until after having experienced it... ICE HOTEL 36... room 73 cabin artic room. Like the Arctic Circle; - Thanks to Giulia at the front desk. Thanks to the restaurant staff, especially the German guy. And thanks to the Hispanic guy at the reception for the glacial clothing.

2026-01-30 via Tripadvisor
N
Nicole couple nl
9
2026-01-30 via Nuitee