Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Good breakfast
Cons:
Some rooms may be smaller than expected
Minor issues with room views

Categories

Cleanliness
9.19
Guests highlighted the cleanliness and comfort of the rooms.
Service
9.66
Friendly and helpful staff were frequently mentioned across reviews.
Location
9.7
Excellent central location, close to transport and attractions.
Room Quality
8.65
Rooms were generally described as comfortable, although some were small.
Amenities
8.68
Standard amenities provided, no specific complaints noted.
Value for Money
9.14
Many guests felt the quality matched the price paid.
Food and Beverage
9.19
Breakfast options were well-received with varied choices.
Overall Experience
9.36
Overall, a very positive experience with minor concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:50

Property Description

Designer Rooms with Modern Amenities
Vienna House Andel's Cracow offers contemporary 4-star designer rooms equipped with air conditioning and satellite TV. The rooms are designed to provide both comfort and style for a memorable stay.

Culinary Delights at Mavericks Restaurant
Indulge in a varied buffet breakfast at Mavericks Restaurant, known for its creative California-style dishes with Asian, Mexican, and European influences. Guests can start their day with a delicious meal prepared by talented chefs.

Convenient Location and Exceptional Services
Located just a short walk from the Main Market Square, Vienna House Andel's Cracow is in the heart of the city. With 24-hour front desk assistance, airport shuttle services, a sauna, and a fitness centre, guests can enjoy a convenient and comfortable stay.

Experience the perfect blend of luxury and convenience at Vienna House Andel's Cracow. Book now for an unforgettable stay in Kraków!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 120 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 4986 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
M
mietzelfeldt • couple • de
9
2026-05-30 • via Nuitee
A
Artur • couple • gb
8
2026-05-29 • via Nuitee
A
Andreas • couple • de
7
OK.
Pros:

Die Lage und das Frühstück war gut.

2026-05-29 • via Nuitee
M
Miriam • couple • il
9
2026-05-28 • via Nuitee
P
Paweł • couple • pl
10
Pros:

-----

Cons:

-----

2026-05-28 • via Nuitee
C
CAROLINA • couple • ch
10
2026-05-27 • via Nuitee
O
Ole • extended_group • dk
8
Alt i alt godt
Pros:

Beliggenehed, gode værlsere og badeværlser,

Cons:

personalet kunne godt være lidt mere service minded

2026-05-27 • via Nuitee
C
Christa • solo_traveller • de
9
2026-05-27 • via Nuitee
S
Sue • solo_traveller • gb
8
Comfortable hotel close to old town, restaurants and excursion pick-ups
Pros:

Convenient location, close to old city

Cons:

The hotel bar was closed for 2 days of our stay due, apparently, to the presence of a conference.

2026-05-26 • via Nuitee
W
Wojciech • extended_group • pl
8
Bardzo dobry hotel w centrum Krakowa
Pros:

Śniadania różnorodne i bardzo dobre. Lokalizacja- tuż obok Galerii Krakowskiej i Dworca Głównego, kilka minut od starego miasta. Bardzo miło ze strony hotelu, że po zameldowaniu jest powitalny drink.

Cons:

Niestety bardzo drogi parking.

2026-05-26 • via Nuitee
F
Frank • family_with_children • br
10
2026-05-26 • via Nuitee
S
Sebastian • solo_traveller • pl
10
2026-05-26 • via Nuitee
A
Axel • solo_traveller • fr
10
bien placé et qualitatif
Pros:

très bien, proche gare et bien équipe

Cons:

rien à redire

2026-05-26 • via Nuitee
R
Riccardo • couple • it
9
Pros:

Ottima posizione, raggiungibile direttamente con il treno dall’aereoporto. Attaccato all’hotel c’è un centro commerciale molto grande, la stazione centrale e la stazione dei bus.

La piazza centrale a circa 10 minuti a piedi, una bella camminata tranquilla.

Camera accogliente e bagno molto ampio. Presente sia vasca che doccia.

Ottimo buffet, ben servito, molto buone le torte.

Cons:

La nostra camera affacciava sul lato della strada e alla sera si sentiva il rumore di alcune auto/moto però si riusciva a dormire tranquillamente.

Presenza del piumone nel letto senza lenzuolo e con queste temperature era abbastanza caldo la notte.

2026-05-26 • via Nuitee
H
Hoori • couple • no
9
2026-05-25 • via Nuitee
C
Carolyn • family_with_children • ie
9
2026-05-25 • via Nuitee
S
Simon • solo_traveller • gb
8
Overall good stay
Pros:

Location

Cons:

Evacuation direction through the stairs to reception not well marked if lift not working.

2026-05-25 • via Nuitee
K
Katarzyna • solo_traveller • pl
10
Świetne miejsce na nocleg w Krakowie
Pros:

Lokalizacja przy samym dworcu głównym, 5 minut do Starego Rynku .
Pokoje bardzo czyste, obsługa pomocna i serdeczna , znakomite , różnorodne śniadanie

2026-05-25 • via Nuitee
B
Björn • couple • se
8
2026-05-24 • via Nuitee
A
Annakonda • solo_traveller • pl
8
2026-05-24 • via Nuitee