Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Good breakfast
Cons:
Some rooms may be smaller than expected
Minor issues with room views

Categories

Cleanliness
9.19
Guests highlighted the cleanliness and comfort of the rooms.
Service
9.66
Friendly and helpful staff were frequently mentioned across reviews.
Location
9.7
Excellent central location, close to transport and attractions.
Room Quality
8.65
Rooms were generally described as comfortable, although some were small.
Amenities
8.68
Standard amenities provided, no specific complaints noted.
Value for Money
9.14
Many guests felt the quality matched the price paid.
Food and Beverage
9.19
Breakfast options were well-received with varied choices.
Overall Experience
9.36
Overall, a very positive experience with minor concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:50

Property Description

Designer Rooms with Modern Amenities
Vienna House Andel's Cracow offers contemporary 4-star designer rooms equipped with air conditioning and satellite TV. The rooms are designed to provide both comfort and style for a memorable stay.

Culinary Delights at Mavericks Restaurant
Indulge in a varied buffet breakfast at Mavericks Restaurant, known for its creative California-style dishes with Asian, Mexican, and European influences. Guests can start their day with a delicious meal prepared by talented chefs.

Convenient Location and Exceptional Services
Located just a short walk from the Main Market Square, Vienna House Andel's Cracow is in the heart of the city. With 24-hour front desk assistance, airport shuttle services, a sauna, and a fitness centre, guests can enjoy a convenient and comfortable stay.

Experience the perfect blend of luxury and convenience at Vienna House Andel's Cracow. Book now for an unforgettable stay in Kraków!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 120 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 4899 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
M
Margarida • couple • pt
10
2026-05-09 • via Nuitee
R
Radaikin • extended_group • ua
4
На 3 з 5ти
Pros:

Сніданок

Cons:

Відсутність одноразових засобів особистої гігієни типу зубної щітки, одноразових пакетиків з шампунем чи гелем для душу; не міняли рушники жодного разу за три дні перебування

2026-05-09 • via Nuitee
N
Nancy • couple • nl
9
De beste plek om te verblijven in Krakow. Tegenover het station, naast groot winkelcentrum.
Pros:

Uitstekende locatie.

Cons:

Niks

2026-05-09 • via Nuitee
I
István • couple • hu
10
2026-05-08 • via Nuitee
D
Dieter • couple • de
7
Würde ich gerne wieder buchen
2026-05-07 • via Nuitee
D
Dimitrios • solo_traveller • gr
9
2026-05-07 • via Nuitee
I
Iwona • couple • pl
9
Cons:

Brak ekspresu do kawy w pokoju

2026-05-07 • via Nuitee
J
Jose Luis • couple • es
9
Perfecto. Buen hotel y excelentemente ubicado con gran desayuno buffet
Pros:

La ubicación es excelente, a lado de la estración central de tren (nosotros vinimos desde Varsovia en tren, cerca de la localización para realizar excursiones fuera de Cracovia (Como las minas de sal, Austwichz, etc), al lado de un centro comercial por si querías comprar comida o lo que fuera y cerca también andando del ciudad vieja de Cracovia. El internet muy rápido, tenía caja seguridad (que para nosotros es un must), la habitación grande, cama cómoda, limpia, etc. El desayuno (buffet) muy variado y muy bueno. En realidad, muy recomendable

2026-05-07 • via Nuitee
D
Diego • couple • us
8
Good
Pros:

Good breakfast and great location.

Cons:

Pillows are very soft with limited support .

2026-05-07 • via Nuitee
J
Joanna • solo_traveller • pl
10
Pros:

Spędziliśmy z synem majówkę w tym hotelu i jesteśmy bardzo zadowoleni 😊 Pokój był duży, wygodny i bardzo komfortowy. Obsługa profesjonalna, miła i pomocna na każdym etapie pobytu. Ogromny plus za pyszne i różnorodne śniadania — wszystko świeże i naprawdę smaczne. Bardzo udany pobyt, chętnie wrócimy! Polecam 😊

2026-05-07 • via Nuitee
V
Vasiliki • solo_traveller • gr
10
Pros:

Very nice and convenient location. Spacious rooms with good soundproofing, spotlessly clean. Excellent breakfast. Hotel restaurant very good for some dishes, medium for others. Tables also outdoors. "Green" oriented.

Cons:

Small lounge near passage, reception and work station.

2026-05-06 • via Nuitee
H
Hartmut • couple • de
9
Alles klasse - wir würden uns wieder für dieses Hotel entscheiden.
Pros:

Sehr gutes Frühstück, Lage optimal, wir haben uns bei unserem Städtetrip dort sehr wohl gefühlt

2026-05-06 • via Nuitee
A
Alexandra • couple • fi
7
Cons:

Tien puolella olevat huoneet (1 krs) olivat erittäin meluisia. Liikenteen ääni kuului huoneisiin.

2026-05-05 • via Nuitee
F
Felice • solo_traveller • it
8
2026-05-05 • via Nuitee
P
Patrick • couple • gb
9
2026-05-04 • via Nuitee
K
Katia Fabienne • couple • de
9
Very central, spacious room, great breakfast! Recommend! :)
Pros:

Location was excellent, walking distance to downtow. Nice walk, gorgeous city and vibrant atmosphere.
Good Gym facilities (that's important to me :))
Good bar and restaurant. Really good choice.

Cons:

Cant remember anything.

2026-05-04 • via Nuitee
K
Kuusik • extended_group • ee
10
Meeldis, et hotell oli avar , kaasaegne ja ilus
Pros:

Väga hea hommikusöök ja suurepärane hotelli asukoht

Cons:

pole

2026-05-04 • via Nuitee
A
Ari • couple • fi
9
ok
Pros:

Aamiainen oli hyvä ja hotellin sijainti.

Cons:

Tyynyjä kaksi joista valita ja molemmat olivat "löysiä"

2026-05-04 • via Nuitee
M
massimo • solo_traveller • it
10
Ottima esperienza. Bell’hotel, in ottima posizione, pulizia, cortesia del personale.
Pros:

Posizione, stanza, colazione

Cons:

Tutto ok

2026-05-04 • via Nuitee
A
ALBERT • family_with_children • il
10
Pros:

ALL WAS OK

2026-05-03 • via Nuitee