Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Good breakfast
Cons:
Some rooms may be smaller than expected
Minor issues with room views

Categories

Cleanliness
9.19
Guests highlighted the cleanliness and comfort of the rooms.
Service
9.66
Friendly and helpful staff were frequently mentioned across reviews.
Location
9.7
Excellent central location, close to transport and attractions.
Room Quality
8.65
Rooms were generally described as comfortable, although some were small.
Amenities
8.68
Standard amenities provided, no specific complaints noted.
Value for Money
9.14
Many guests felt the quality matched the price paid.
Food and Beverage
9.19
Breakfast options were well-received with varied choices.
Overall Experience
9.36
Overall, a very positive experience with minor concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:50

Property Description

Designer Rooms with Modern Amenities
Vienna House Andel's Cracow offers contemporary 4-star designer rooms equipped with air conditioning and satellite TV. The rooms are designed to provide both comfort and style for a memorable stay.

Culinary Delights at Mavericks Restaurant
Indulge in a varied buffet breakfast at Mavericks Restaurant, known for its creative California-style dishes with Asian, Mexican, and European influences. Guests can start their day with a delicious meal prepared by talented chefs.

Convenient Location and Exceptional Services
Located just a short walk from the Main Market Square, Vienna House Andel's Cracow is in the heart of the city. With 24-hour front desk assistance, airport shuttle services, a sauna, and a fitness centre, guests can enjoy a convenient and comfortable stay.

Experience the perfect blend of luxury and convenience at Vienna House Andel's Cracow. Book now for an unforgettable stay in Kraków!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 120 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 5079 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
L
Lourens • couple • fr
10
Hôtel très agréable et confortable avec un garage sécurisé sous l hôtel
Pros:

C est la troisième fois que nous venons dans cet hôtel il est vraiment bien situé à côté de la galerie krakowska et l entrée du passage pour accéder à la rue Florenska
Le petit déjeuner est très complet en sucré et salé et grand choix de fruits
Personnels très accueillant

2026-06-20 • via Nuitee
E
ester • solo_traveller • il
10
Pros:

מלון נהדר ממוקם קרוב לקניון גלריה ,חדרים נקיים צוות מקסים ברור שאחזור אליו שוב

2026-06-20 • via Nuitee
M
Mieczysław • couple • pl
9
udany
2026-06-20 • via Nuitee
E
Emilia • family_with_children • pl
10
Idealny miejsce na pobyt w Krk.
Pros:

Personel bardzo pomocny i uśmiechnięty. Lokalizacja to ogromny atut hotelu, samo centrum Krk.

Cons:

Brak

2026-06-20 • via Nuitee
C
Cristina • couple • ro
9
2026-06-19 • via Nuitee
M
Marcello • couple • it
10
2026-06-18 • via Nuitee
B
Brian • solo_traveller • gb
10
Pros:

The breakfast, the location and the very helpful staff

2026-06-18 • via Nuitee
H
Harriet • couple • us
9
2026-06-18 • via Nuitee
N
Niko • solo_traveller • fi
9
2026-06-18 • via Nuitee
M
Marie • solo_traveller • ie
10
2026-06-17 • via Nuitee
A
ATenant • couple • us
10
Great choice for a 3 day stay in Krakow.
Pros:

Breakfast, location and room.

2026-06-17 • via Nuitee
C
Christine • extended_group • gb
9
Pros:

Location

2026-06-17 • via Nuitee
C
Cristina • extended_group • gb
10
Great location with spacious and comfortable surroundings.
Pros:

Ideal location, close to the train station and on the edge of the old town, making everything in easy reach. Breakfast choices were excellent and plentiful. Staff were all very friendly and helpful.

Cons:

My only very small comment would be that the staff clearing tables in the restaurant at dinner should wait until everyone at the table has finished eating before taking plates away.

2026-06-16 • via Nuitee
L
Llorenç • solo_traveller • es
9
Pros:

..

Cons:

.

2026-06-16 • via Nuitee
K
Krzysztof • couple • pl
10
Super lokalizacja i personel
Pros:

Lokalizacja

2026-06-16 • via Nuitee
C
Chris • couple • gb
8
2026-06-15 • via Nuitee
D
Dirk • extended_group • nl
9
Pros:

Perfecte locatie. gemakkelijk bereikbaar (tramahalte voor de deur) en op loop afstand van het oude centrum. Kamers zijn netjes, Buffet ontbijt ook helemaal prima. Goede bar met vriendelijk personeel.

2026-06-15 • via Nuitee
B
Bogdan • solo_traveller • pl
9
Cons:

Place seemed to be dated for the location and price. Like sad actually. I’ve been using this hotel for years because location and notice declined.

2026-06-15 • via Nuitee
S
Stein Wahl • couple • no
10
Beliggenhet. Service. Standard.
Pros:

Beliggenhet. Høy standard. Topp kvalitet. Supert rom og nydelig baderom

Cons:

Alt var over forventning og helt toppers

2026-06-14 • via Nuitee
M
Manuel • couple • es
9
Pros:

Ubicación perfecta

Cons:

Desayuno poco variado

2026-06-14 • via Nuitee