Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Good breakfast
Cons:
Some rooms may be smaller than expected
Minor issues with room views

Categories

Cleanliness
9.19
Guests highlighted the cleanliness and comfort of the rooms.
Service
9.66
Friendly and helpful staff were frequently mentioned across reviews.
Location
9.7
Excellent central location, close to transport and attractions.
Room Quality
8.65
Rooms were generally described as comfortable, although some were small.
Amenities
8.68
Standard amenities provided, no specific complaints noted.
Value for Money
9.14
Many guests felt the quality matched the price paid.
Food and Beverage
9.19
Breakfast options were well-received with varied choices.
Overall Experience
9.36
Overall, a very positive experience with minor concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:50

Property Description

Designer Rooms with Modern Amenities
Vienna House Andel's Cracow offers contemporary 4-star designer rooms equipped with air conditioning and satellite TV. The rooms are designed to provide both comfort and style for a memorable stay.

Culinary Delights at Mavericks Restaurant
Indulge in a varied buffet breakfast at Mavericks Restaurant, known for its creative California-style dishes with Asian, Mexican, and European influences. Guests can start their day with a delicious meal prepared by talented chefs.

Convenient Location and Exceptional Services
Located just a short walk from the Main Market Square, Vienna House Andel's Cracow is in the heart of the city. With 24-hour front desk assistance, airport shuttle services, a sauna, and a fitness centre, guests can enjoy a convenient and comfortable stay.

Experience the perfect blend of luxury and convenience at Vienna House Andel's Cracow. Book now for an unforgettable stay in Kraków!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 120 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 4711 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
A
anastasiia • couple • ua
10
2026-03-28 • via Nuitee
C
Christophe • couple • be
8
2026-03-27 • via Nuitee
P
PETRO KOROL • family_with_children • ua
8
Pros:

Гарне розташування. Підземний паркінг.

Cons:

Персонал ресторану виглядає не вмотивованим.

2026-03-27 • via Nuitee
G
Germana • couple • it
10
2026-03-26 • via Nuitee
M
Michal • couple • cz
10
2026-03-26 • via Nuitee
M
Massimiliano • family_with_children • it
9
Pros:

Hotel pulito ed accogliente, situato in posizione strategica vicino a tutto (stazione, centro storico e punto di raccolta per escursioni). Personale gentile e disponibile. Possibilità di lasciare i bagagli dopo il check out.

2026-03-26 • via Nuitee
H
Holger • couple • de
9
Krakau und das Hotel waren eine Reise wert.
Pros:

Das Frühstück war lecker. Besonders der Kuchen.

Cons:

Nix.

2026-03-25 • via Nuitee
R
Ray • couple • ie
9
Pros:

Great location , Modern & Clean

2026-03-25 • via Nuitee
S
SUSANA • family_with_children • es
8
2026-03-25 • via Nuitee
D
Dayk • extended_group • tr
9
2026-03-25 • via Nuitee
Z
Zbigniew • couple • pl
9
cudownie, bardzo miły i pomocny Personel za co bardzo dziękuję
Pros:

Bezproblemowa zmiana terminu pobytu pomimo oferty bezzwrotnej jedynie Booking miał jakiś problem i odrzucał moją zmianę rezerwacji pomimo zgody hotelu, jeszcze raz brawo dla Hotelu

Cons:

wszystko ok

2026-03-25 • via Nuitee
M
Manuel • couple • it
9
2026-03-24 • via Nuitee
D
Davies • extended_group • gb
10
I travel a lot, and this hotel was the cleanest, I have ever stayed at, very modern and staff were v
2026-03-24 • via Nuitee
A
Agnieszka • couple • pl
10
2026-03-24 • via Nuitee
J
jean-pierre • couple • fr
9
Pros:

L'emplacement, le confort, le petit-déjeuner

Cons:

Notre chambre donnait côté rue... le bruit des tramways est bien présent...
Il faut demander une chambre côté place et ancienne gare.

2026-03-24 • via Nuitee
M
Mario • family_with_children • it
9
Pros:

Posizione ottima. Colazione stupenda.

Cons:

Tutto ok.

2026-03-23 • via Nuitee
C
Cátia • couple • gb
10
2026-03-23 • via Nuitee
M
Malcolm • couple • gb
10
2026-03-22 • via Nuitee
M
mohammad • couple • ae
10
Good
Pros:

Good

Cons:

Good

2026-03-22 • via Nuitee
J
jolanta • family_with_children • pl
10
Pros:

Wszystko ok

2026-03-22 • via Nuitee