Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Inadequate breakfast variety
Dirty whirlpool water
Small sauna area

Categories

Cleanliness
8.18
Several reviews mentioned cleanliness positively, but there was a complaint about dirty whirlpool water.
Service
9.15
Positive mention of friendly and helpful staff throughout multiple reviews.
Location
9.19
The location was highly praised across several reviews, close to the city center.
Room Quality
8.64
Clean and well-furnished rooms were reported, though some mentioned size issues.
Amenities
8.17
Amenities received mixed reviews, with some guests finding spa facilities lacking.
Value for Money
8.63
General positive sentiment about the experience versus the price paid.
Food and Beverage
7.68
Reviews pointed out breakfast issues with variety and quality.
Overall Experience
9.15
Most reviews conveyed a strong intent to return and satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:17

Property Description

Historic Location and Stunning Views
Located near the spa springs with views of the Saint Mary Magdalene Church, Karlsbad Grande Madonna hotel offers a unique and picturesque setting for your stay.

Wellness Center and Fine Dining
Indulge in relaxation at the on-site wellness center with a sauna, hammam, and hot tub. Enjoy a culinary journey with Czech and international cuisine options, including dietary meals.

Luxurious Accommodations and Modern Amenities
Experience comfort in elegantly furnished rooms equipped with satellite TV, a safety deposit box, a minibar, and luxurious bathroom amenities. Stay connected with complimentary WiFi throughout the property.

Book your stay at Karlsbad Grande Madonna hotel now to enjoy a perfect blend of history, luxury, and relaxation.

Important information:

Additional costs:
Parking: you can park in front of the hotel

Please note that guests must present the credit card used during the booking process upon arrival. If you are not the owner of the credit card, please contact the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KLV

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 13 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 50 per person per night when using an existing bed.
    Children from 2 years old to 12 years old stay for € 50 per person per night when using an available extra bed.
    People 13 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 398 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 9.15
S
Svitlana • family_with_children • de
10
Отличный отель с прекрасным сервисом и идеальным расположением прямо в центре. С удовольствием вернёмся снова.
Pros:

Нам очень понравилось пребывание в отеле. Персонал просто замечательный — очень дружелюбный, внимательный и приятный. Номер был просторный, чистый, с очень удобным матрасом и подушками. Завтраки отличные, большой выбор и всё очень вкусно. Мы были с маленьким ребёнком 2 года, и для нас всё было комфортно. Отдельно хочу отметить массаж — у массажиста просто золотые руки!

2026-03-15 • via Nuitee
T
Tkačuková • couple • sk
10
2026-03-12 • via Nuitee
D
Dietmar • couple • de
9
Karlsbad ist eine Reise wert.
Pros:

Es hat uns wunderbar in ihrem Hotel gefallen. Es war alles sehr angenehm, wir haben uns rundherum sehr wohl gefühlt.
Wunderschönes und ruhiges Zimmer und sehr geschmackvoll eingerichtet. Wir werden sie weiter empfehlen.

Cons:

Mit der Verständigung ist es etwas schwierig wenn man kein Englisch kann . Mussten uns dann anderswertig helfen.

2026-03-12 • via Nuitee
L
Lucie • extended_group • cz
10
2026-03-09 • via Nuitee
I
Ira • family_with_children • bg
10
Романтика в Карлови Вари!
Pros:

Всичко беше ОК, чистота, отношение, богата закуска!

2026-03-08 • via Nuitee
D
Denisa • solo_traveller • cz
9
Pros:

Hotel má nádhernou atmosféru. Prostředí je velmi klidné a tiché. Pokoj byl nádherný, dobře vybavený, akorát mi možná chybělo více dostupných tv kanálů (prima, nova,..), ale člověk se obejde bez toho:)
Snídaně byla skvělá a personál se neustale staral, aby nic nechybělo a bylo vše čisté.
Wellness je takové komorní, ale stále čisté a příjemné. Personál zde je velmi milý a usměvavý.
Celkově jsem oceňovala ochotu personálu. Při příjezdu jsem například zjistila, že jsem si zapomněla nabíječku na mobil a na recepci mi zapůjčili jejich:)

Cons:

Možná bych ty stroje ve wellness (běžící pás, rotoped,…) dala do nějaké jiné místnosti. Osobně mi přišlo nekomfortní chtít běhat na páse hned vedle lidí, co relaxuji ve vířivce

2026-03-07 • via Nuitee
M
Milan • couple • sk
7
Recepcia a reštaurácia precackana všelijakými dekoráciami trochu nevkusne
Pros:

Lokalita, personal

Cons:

Sauna bola len ako núdzová

2026-03-05 • via Nuitee
A
Alexander • couple • de
8
2026-02-25 • via Nuitee
C
Christian • family_with_children • de
9
Gut
Pros:

Schönes Hotel mit guter Lage zum Kurviertel. In ein paar Minuten zu Fuß ist man dort. Wir hatten ein sehr schönes Zimmer. Es gab viele Spa Angebote die wir jedoch nicht genutzt haben. Wir nutzen nur den kleinen Whirlpool. Man bekommt auch Badeschlappen und einen Bademantel. Wir hatten Glück dass wir ihn fast immer alleine hatten. Das Personal war freundlich. Frühstück war reichlich. Die Käse und Wurstauswahl war etwas wenig. Aber es hat trotzdem gereicht.

Cons:

Da die Parklatzsituation in Karlsbad nicht so gut ist, war es auch hier so. Man muss entweder über eine steile Treppe oder einen Weg von ca. 300 Meter über die Straße. Sollte man nicht so gut zu Fuß sein ist es etwas kompliziert. Man kann jedoch zum ein und auschecken direkt am Eingang parken. Und unbedingt reservieren da die Parkplätze begrenzt sind. Uns persönlich hat das nichts ausgemacht.

2026-02-22 • via Nuitee
L
Lela • couple • de
10
2026-02-22 • via Nuitee
Гримани • couple • cz
10
Pros:

Очень приятный персонал и очень красивые номера!

Cons:

Кухня сильно не впечатлила!

2026-02-14 • via Nuitee
S
Silke • couple • de
9
2026-02-12 • via Nuitee
W
Wadim • family_with_children • de
10
2026-02-12 • via Nuitee
A
Alona • extended_group • de
7
Cons:

Стоянку нужно самостоятельно открывать и относить ключ, и она оказалась платной,плохие подушки.

2026-02-10 • via Nuitee
Z
Zlatka • couple • de
9
2026-02-10 • via Nuitee
D
David • couple • de
9
Pros:

Alles

2026-02-09 • via Nuitee
G
Gheorghe • couple • de
10
2026-02-09 • via Nuitee
I
Igor • solo_traveller • de
9
2026-02-09 • via Nuitee
Тетяна • family_with_children • ua
9
2026-02-08 • via Nuitee
J
Jolana • solo_traveller • cz
9
Miluji tento hotel. Jezdim casto. Jak na dovolenou, tak prespavam i na pracovnich cestach.
Pros:

Krasny hotel. Na krasnem miste. Parkovani bezproblemove.
Mily personal, perfektni kosmeticke sluzby na hotelu.
Jen slabe snidane. Dnes je jiz gastronomie kousek dal.

2026-01-27 • via Nuitee