Ascot Premium Hotel

Hotels
8.9 (3656 reviews)
Radziwiłłowska 3 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location near attractions
Friendly and helpful staff
Clean and comfortable rooms
Varied and good breakfast
Cons:
Noise from nearby railway

Categories

Cleanliness
8.74
The hotel is clean with daily upkeep mentioned, but some guests noted noise from nearby railway tracks.
Service
9.21
Friendly staff who spoke good English and were helpful. Positive sentiments around service quality.
Location
9.25
Ideal location for walking to major attractions, very convenient.
Room Quality
8.7
Rooms were clean and with good bed comfort, though some found room noise disturbing due to proximity to railway.
Amenities
8.73
Standard amenities for a hotel of this tier, with positive remarks on breakfast quality and variety.
Value for Money
8.69
Generally considered good value, as guests appreciated the quality in relation to price.
Food and Beverage
8.74
Breakfast was diverse and well-appreciated, although there were some issues with replenishment.
Overall Experience
9.11
Overall experience was very positive, with guests expressing satisfaction and recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:56

Property Description

Modern Rooms with Amenities
The Ascot Premium Hotel offers modern rooms with air conditioning, free Wi-Fi, satellite TV, and a safety deposit box. Each room also includes a bathroom with a shower cabin and a hairdryer for your convenience.

Convenient Location
Located just a short walk from Kraków Main Market Square, the hotel provides easy access to popular attractions such as the Galeria Krakowska Shopping Centre and the Wawel Royal Castle. With the Kraków Główny Railway Station nearby, exploring the city is a breeze.

Exceptional Services
Enjoy an excellent buffet breakfast, 24-hour front desk assistance for tourist information, and a bar serving a variety of drinks. Whether you're here for leisure or business, Ascot Premium Hotel ensures a comfortable and memorable stay.

Book your stay at Ascot Premium Hotel now to experience luxury and convenience in the heart of Kraków.

Important information:

Guests requiring a VAT invoice should contact the hotel directly after booking.
The relevant information (full company details and tax identification number) must be entered in the Special Requests box on the booking form or provided directly to the staff.
If the relevant data is not provided, it will not be possible to issue an invoice later.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs PLN 90 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 3656 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.11
A
Andrew • family_with_children • gb
8
2026-05-30 • via Nuitee
A
A Arisoy • solo_traveller • cy
9
2026-05-30 • via Nuitee
S
Sofia • solo_traveller • se
9
Pros:

Jättefint, välskött hotell strax utanför gamla stan, litet och mysigt allt var väldigt fräscht. Sängen var skönt, frukosten var mycket bra.
En sak vi uppskattade mycket var att varje våning hade kolsyrat och vanligt vatten som man kunde hämta i termos till rummet.

Cons:

Vi tyckte om allt, kommer säkert boka där igen om vi åker till Krakow igen.
Kan väl bara nämna att tågspår gick precis utanför fönstret men de körde ganska sakta förbi och var ganska tysta, de störde inte oss men vet man att man är känslig så kanske man ska välja något annat ( det låg öronproppar i ett skåp)

2026-05-29 • via Nuitee
B
Bogdal • couple • pl
10
2026-05-29 • via Nuitee
I
Igor_Ba • solo_traveller • hr
10
Comfortable Rooms, Fantastic Breakfast, and Warm Hospitality
Pros:

The staff were exceptionally friendly and welcoming, especially the ladies at the reception and the restaurant staff. The breakfast was fantastic, offering a great variety of high-quality food and beverages. The rooms were very comfortable, clean, and provided a pleasant stay. Special compliments to the entire team for their professionalism and hospitality.

Cons:

The only aspect that felt unusual was the service in the café. When ordering coffee and drinks, they were placed on the counter without any indication that guests were expected to collect them themselves, as they were not served to the table. This was the first time I encountered such an approach in a hotel, which caused a bit of confusion. Similarly, when food was brought to the table, no cutlery or napkins were provided, leaving me unsure whether I had misunderstood the service concept. While this is a relatively minor issue, clearer communication would certainly improve the overall guest experience.

2026-05-29 • via Nuitee
Łukasz • family_with_children • pl
10
2026-05-28 • via Nuitee
K
Karstein • solo_traveller • no
9
Tipp topp anbefales
Pros:

Hyggelig personale. God mat. Rent.
Nært sentrum

2026-05-28 • via Nuitee
M
María Luisa • solo_traveller • es
10
Maravilla de hotel en Kracovia
Pros:

La amabilidad del personal, la limpieza, la excelente ubicación y el extraordinario desayuno

Cons:

Quizás la habitación un poco pequeña pero, para dos noches esta bien

2026-05-28 • via Nuitee
M
MARCIN • couple • pl
10
2026-05-27 • via Nuitee
E
Ewa • solo_traveller • pl
4
Dokuczliwe pociągi
Pros:

Lokalizacja

Cons:

2 m za oknem przejeżdżał pociąg

2026-05-27 • via Nuitee
M
MARIA • extended_group • es
8
2026-05-27 • via Nuitee
E
Erez • family_with_children • il
8
2026-05-27 • via Nuitee
J
Jolita • solo_traveller • lt
7
Pros:

Švara,pusryčiai,personalas.

Cons:

Dvivietis labai mažas,triviečiai langai į geležinkelį,neįmanoma miegoti

2026-05-26 • via Nuitee
E
Erich • couple • at
8
Sehr gute Lage, alles zu Fuß erreichbar
Cons:

Eisenbahn fährt vorbei, hört man wenn man Zimmer auf die andere Seite hat, sonst eher ruhig

2026-05-26 • via Nuitee
W
W • family_with_children • pl
10
Pros:

Hotel w doskonałej lokalizacji Wnętrza bardzo ładnie wykończone. Czystosc, wygodne łóżka. W pokoju czajnik oraz metalowa butelka by móc korzystać z nieograniczonego dostępu do wody z dystrybutora w ścianie (w tym gazowanej) - rewelacyjne rozwiązanie! Uprzejma obsługa, kontakt rowniez przez WhatsApp. Śniadania przepyszne, świeże, cieszące smakiem jak i wielkością porcji pozwalającymi na degustację. Sala śniadaniowa na poziomie -1 zaskakujaco przytulna i bez problemu z dostępnością miejsca.

Cons:

Niestety pokoj bardzo słabo wygłuszony. Nie tylko slychac wieczorne rozmowy za ścianą, ale także mozliwa poranna pobudka przez pukanie w sąsiednim pokoju czy szuranie na korytarzu.
Nie polecam tez pokoju nad wejściem głównym osobom niepalacym. Palarnia pod oknem wyklucza otwieranie okna.

2026-05-26 • via Nuitee
R
Rastislav • family_with_children • sk
9
2026-05-26 • via Nuitee
M
Monika • extended_group • pl
10
Pobyt uznaję za udany, jednak zbyt krótki.
Pros:

Śniadanie bardzo dobre, duży wybór, każdy znajdzie coś dla siebie.
Lokalizacja bardzo dobra.

2026-05-25 • via Nuitee
V
VIKTOR • solo_traveller • ua
10
2026-05-25 • via Nuitee
J
Jose Carlos • couple • es
10
Buen hotel para conocer Cracovia
Pros:

Habitación y baño modernos. Muy cerca del centro. Agua natural y con gas gratuita en un dispensador en cada planta.

Cons:

Nada en particular

2026-05-25 • via Nuitee
S
STEPHANE • solo_traveller • ch
9
2026-05-25 • via Nuitee