Hyatt House Dallas Addison

Hotels
•
Hyatt House
7.3 (646 reviews)
4900 Edwin Lewis Drive , Addison , us
+1 972-661-3113

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Nice staff
Cons:
Cleanliness issues
Dated room conditions

Categories

Cleanliness
5.6
Several mentions of cleanliness issues, including dog feces and poor housekeeping.
Service
8.56
Generally positive feedback about staff friendliness, but some mentions of issues with customer service.
Location
8.6
Consistently positive remarks about the hotel's location, being close to convenient amenities.
Room Quality
6.56
Mixed feedback regarding room conditions; some rooms dated and beds uncomfortable.
Amenities
7.09
Adequate amenities, though some reviews point out a lack of kitchen utensils and dated facilities.
Value for Money
7.05
Fair value, but complaints about additional costs like parking.
Food and Beverage
7.6
Overall good breakfast offerings, but specific items were criticized.
Overall Experience
7.37
Balanced experience with both positive and negative feedback leading to an average overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 08:37

Property Description

Luxurious Accommodations with Full Kitchen
Indulge in the convenience of a full kitchen in every room, equipped with modern appliances for a comfortable stay.

Relaxing Amenities for Guests
Unwind in the outdoor pool, hot tub, or stay active in the fitness center. Enjoy the added convenience of grocery deliveries and free WiFi.

Convenient Location and Nearby Attractions
Located just minutes away from Galleria Dallas and Brookhaven College, with easy access to Addison Airport. Experience a variety of activities from golfing to tennis during your stay.

Book now for a memorable and convenient stay at Hyatt House Dallas/Addison!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

7.3
Based on 646 reviews
Cleanliness: 5.6
Service: 8.56
Location: 8.6
Room Quality: 6.56
Amenities: 7.09
Value for Money: 7.05
Food and Beverage: 7.6
Overall Experience: 7.37
L
Latrina • solo_traveller • us
10
Relaxing felt like home
Pros:

Quietness, cleaness,

Cons:

House keeping knocking on door disturbing sleep before checkout time.

2026-08-24 • via Nuitee
R
Richard • solo_traveller • us
4
2026-08-24 • via Nuitee
J
Joanna • family_with_children • us
3
Ridiculous!
Pros:

The pool was great the room was a good size.

Cons:

They charged me $25 a day for parking on top of already paying for the room I had to pay for parking at the hotel I already paid to stay at.

2026-08-24 • via Nuitee
A
Ashley • couple • us
7
Easy staycation spot where you can cook your own meals.
Pros:

It’s nice having a full kitchen, living room and bedroom. Basically it’s an apartment.

Cons:

The kitchens are not well stocked and you never know what pans, pots, or utensils will be there. We have stayed here many times and sometimes there’s one small pot, 3 plates, 2 forks, 1 knife and a couple glasses.

When the rooms are being cleaned and made ready for guests they should pay attention to the kitchen and make sure all of the basics, including cookware and sheet pans are there.

Breakfast is hit or miss. Only 1 waffle maker. When we stayed this weekend on Saturday it was link sausage, eggs and refried beans with sliced bread and fruit. Sunday it was sausage patties, soggy potatoes and eggs.

2026-08-20 • via Nuitee
D
Dmitriy • solo_traveller • us
7
Discent place for discent price
Pros:

Clean, nice size with extra room

Cons:

Breakfast had a very few choices. Swimming pool was cloudy all the time so I did not risk to go in.

2026-08-18 • via Nuitee
B
Barbara • couple • us
9
I enjoyed my stay and highly recommended to someone else
Pros:

The property was cleared
Everything was accessible
Staff was nice

Cons:

Spacious and comfortable

2026-08-13 • via Nuitee
T
Tanadja • family_with_children • us
8
2026-08-03 • via Nuitee
T
Tanadja • family_with_children • us
8
2026-08-03 • via Nuitee
C
Cody • family_with_children • us
7
2026-08-02 • via Nuitee
K
Kimberly • extended_group • us
10
2026-07-22 • via Nuitee
B
Blair • solo_traveller • us
6
2026-07-14 • via Nuitee
K
Kimberly • family_with_children • us
1
2026-07-09 • via Nuitee
I
Ian • family_with_children • gb
10
Pool was amazing!
Pros:

Pool was reason we booked.

Cons:

Nothing.

2026-07-08 • via Nuitee
A
Alejandro • family_with_children • ar
3
Por todo lo que mencione no fua nada buena !!!
Pros:

Viaje con mi hijo y mi nieto y contrate una suite con 2 dormitorios. El espacio es amplio pero esta caido y las alfombras son un gran problema. El aire acondicionado empezo a perder agua debajo de la alfombra y rescato la actitud del encargado de mantenimiento que lo soluciono y con maquinas se pudo secar despues de un par de dias.

Cons:

Como mencione requiere inversion para cambiar las alfombras ya que sufrimos un percance grave debido a que el cuarto tenia chinches de cama que picaron a mi nieto y a mi y nos provocaron ronchas importantes que aun continuan sin sanar. Si bien nos cambiaron de cuarto ya era tarde.

2026-07-02 • via Nuitee
R
Raechale • family_with_children • us
9
2026-07-02 • via Nuitee
V
Victor • couple • us
10
2026-06-28 • via Nuitee
S
Sheila Hail • solo_traveller • us
6
2026-06-24 • via Nuitee
F
Frances • solo_traveller • gb
7
Pros:

Convenient for Addison

Cons:

Person at desk on arrival was off hand and very unheloful. Busy on his mobile phone

2026-06-22 • via Nuitee
J
John • solo_traveller • us
10
2026-06-19 • via Nuitee
H
H • solo_traveller • us
1
Cons:

Paid for room.... after getting dates wrong... tried to change fir next day and they took my money anyway...even tho I had not stayed

2026-06-18 • via Nuitee