Hyatt House Dallas Addison

Hotels
•
Hyatt House
7.3 (635 reviews)
4900 Edwin Lewis Drive , Addison , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Nice staff
Cons:
Cleanliness issues
Dated room conditions

Categories

Cleanliness
5.6
Several mentions of cleanliness issues, including dog feces and poor housekeeping.
Service
8.56
Generally positive feedback about staff friendliness, but some mentions of issues with customer service.
Location
8.6
Consistently positive remarks about the hotel's location, being close to convenient amenities.
Room Quality
6.56
Mixed feedback regarding room conditions; some rooms dated and beds uncomfortable.
Amenities
7.09
Adequate amenities, though some reviews point out a lack of kitchen utensils and dated facilities.
Value for Money
7.05
Fair value, but complaints about additional costs like parking.
Food and Beverage
7.6
Overall good breakfast offerings, but specific items were criticized.
Overall Experience
7.37
Balanced experience with both positive and negative feedback leading to an average overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 08:37

Property Description

Luxurious Accommodations with Full Kitchen
Indulge in the convenience of a full kitchen in every room, equipped with modern appliances for a comfortable stay.

Relaxing Amenities for Guests
Unwind in the outdoor pool, hot tub, or stay active in the fitness center. Enjoy the added convenience of grocery deliveries and free WiFi.

Convenient Location and Nearby Attractions
Located just minutes away from Galleria Dallas and Brookhaven College, with easy access to Addison Airport. Experience a variety of activities from golfing to tennis during your stay.

Book now for a memorable and convenient stay at Hyatt House Dallas/Addison!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

7.3
Based on 635 reviews
Cleanliness: 5.6
Service: 8.56
Location: 8.6
Room Quality: 6.56
Amenities: 7.09
Value for Money: 7.05
Food and Beverage: 7.6
Overall Experience: 7.37
K
Kimberly • extended_group • us
10
2026-07-22 • via Nuitee
B
Blair • solo_traveller • us
6
2026-07-14 • via Nuitee
K
Kimberly • family_with_children • us
1
2026-07-09 • via Nuitee
I
Ian • family_with_children • gb
10
Pool was amazing!
Pros:

Pool was reason we booked.

Cons:

Nothing.

2026-07-08 • via Nuitee
R
Raechale • family_with_children • us
9
2026-07-02 • via Nuitee
A
Alejandro • family_with_children • ar
3
Por todo lo que mencione no fua nada buena !!!
Pros:

Viaje con mi hijo y mi nieto y contrate una suite con 2 dormitorios. El espacio es amplio pero esta caido y las alfombras son un gran problema. El aire acondicionado empezo a perder agua debajo de la alfombra y rescato la actitud del encargado de mantenimiento que lo soluciono y con maquinas se pudo secar despues de un par de dias.

Cons:

Como mencione requiere inversion para cambiar las alfombras ya que sufrimos un percance grave debido a que el cuarto tenia chinches de cama que picaron a mi nieto y a mi y nos provocaron ronchas importantes que aun continuan sin sanar. Si bien nos cambiaron de cuarto ya era tarde.

2026-07-02 • via Nuitee
V
Victor • couple • us
10
2026-06-28 • via Nuitee
S
Sheila Hail • solo_traveller • us
6
2026-06-24 • via Nuitee
F
Frances • solo_traveller • gb
7
Pros:

Convenient for Addison

Cons:

Person at desk on arrival was off hand and very unheloful. Busy on his mobile phone

2026-06-22 • via Nuitee
J
John • solo_traveller • us
10
2026-06-19 • via Nuitee
H
H • solo_traveller • us
1
Cons:

Paid for room.... after getting dates wrong... tried to change fir next day and they took my money anyway...even tho I had not stayed

2026-06-18 • via Nuitee
A
Amith • solo_traveller • us
10
Clean, comfortable and great location
2026-06-17 • via Nuitee
S
Shantanu • solo_traveller • in
8
2026-06-15 • via Nuitee
D
Draton • solo_traveller • us
10
2026-06-14 • via Nuitee
M
Mona • solo_traveller • us
10
Pros:

Staff

2026-06-10 • via Nuitee
E
Elio • couple • us
9
Pros:

NA

Cons:

Na

2026-06-02 • via Nuitee
S
Stephanie • couple • us
2
Don’t stay here.
Pros:

Nothing

Cons:

No elevator, people smoking weed everywhere, dirty and outdated rooms, rude staff, advertised amenities that were not there, two of the four nights I was there the police were called to break up fights in the parking lot.

2026-05-31 • via Nuitee
J
Jamila • couple • us
7
Pros:

That we had our own kitchen

Cons:

The carpet was a bit damp and the bed sheets were a bit itchy

2026-05-29 • via Nuitee
J
Jarvis • family_with_children • us
9
2026-05-28 • via Nuitee
A
Ashley • couple • us
6
Pleasant stay, inconsistent kitchen supplies, pretty decent biscuits and gravy
Pros:

Love having a kitchen, staff is very nice, units are clean

Cons:

The cooking supplies and dishes in the kitchen are very inconsistent. We have stayed here several times and sometimes there are plenty of forks/knives/spoons and other times there is 1 spoon, 3 forks and no knives.

Cooking utensils are the same. You might get a small pot and a frying pan or a huge stock pot and a sheet pan.

2026-05-27 • via Nuitee