Hyatt House Dallas Addison

Hotels
•
Hyatt House
7.3 (591 reviews)
4900 Edwin Lewis Drive , Addison , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Nice staff
Cons:
Cleanliness issues
Dated room conditions

Categories

Cleanliness
5.6
Several mentions of cleanliness issues, including dog feces and poor housekeeping.
Service
8.56
Generally positive feedback about staff friendliness, but some mentions of issues with customer service.
Location
8.6
Consistently positive remarks about the hotel's location, being close to convenient amenities.
Room Quality
6.56
Mixed feedback regarding room conditions; some rooms dated and beds uncomfortable.
Amenities
7.09
Adequate amenities, though some reviews point out a lack of kitchen utensils and dated facilities.
Value for Money
7.05
Fair value, but complaints about additional costs like parking.
Food and Beverage
7.6
Overall good breakfast offerings, but specific items were criticized.
Overall Experience
7.37
Balanced experience with both positive and negative feedback leading to an average overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 08:37

Property Description

Luxurious Accommodations with Full Kitchen
Indulge in the convenience of a full kitchen in every room, equipped with modern appliances for a comfortable stay.

Relaxing Amenities for Guests
Unwind in the outdoor pool, hot tub, or stay active in the fitness center. Enjoy the added convenience of grocery deliveries and free WiFi.

Convenient Location and Nearby Attractions
Located just minutes away from Galleria Dallas and Brookhaven College, with easy access to Addison Airport. Experience a variety of activities from golfing to tennis during your stay.

Book now for a memorable and convenient stay at Hyatt House Dallas/Addison!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

7.3
Based on 591 reviews
Cleanliness: 5.6
Service: 8.56
Location: 8.6
Room Quality: 6.56
Amenities: 7.09
Value for Money: 7.05
Food and Beverage: 7.6
Overall Experience: 7.37
M
Mirza • solo_traveller • us
10
2026-04-06 • via Nuitee
B
Brandon • family_with_children • us
10
2026-04-04 • via Nuitee
M
Marija • family_with_children • rs
8
Good stay for few days
Pros:

Good location, 20min from dowtown Dallas, calm and peacefull, Near the main street with shops and restorans but also quiet with a nice garden and pool.

2026-04-04 • via Nuitee
P
Pandev • family_with_children • us
10
Pros:

Clean entire apartment, good location

Cons:

Nothing, everything is good

2026-04-01 • via Nuitee
B
Brenda • family_with_children • us
10
2026-03-26 • via Nuitee
D
Daniel • couple • us
5
2026-03-26 • via Nuitee
T
Tiffany • extended_group • us
7
Cons:

None of the TV would keep cable signal the whole stay

2026-03-23 • via Nuitee
C
Channon • family_with_children • us
7
2026-03-16 • via Nuitee
J
Jasmine • family_with_children • us
1
Horrible
Pros:

Good neighborhood and good price

Cons:

Horrible hotel. Front desk manager wanted to give me 3rd floor room. I politely declined as I had alot of bags and he tells me oh its good exercise like he was in perfect shape himself. That should have been my sign to leave. Check in took incredibly long. They were speaking their native language not English to each other so I couldn't understand what was going on. I arrived to the room and it appears to be clean UNTIL you look closer. It's disgusting. They don't wash the comforter blanket. It had nasty stains on it and barely was white anymore. Disgusting avoid!!!

2026-03-16 • via Nuitee
T
Tierra • couple • us
8
2026-03-16 • via Nuitee
B
BRITTANY • couple • us
8
Great place to stay when your trying to save money.
Pros:

The location is great! The price was amazing as well! We loved the space. We didn’t use the kitchen much but it would be great if you’re in town for a while. Our suite was setup like a small apartment.

Cons:

I did not like the shower. The water didn’t seem to stay at a steady temperature. Our dishes in the kitchen were dirty even though they were put away in the cabinets for use.

2026-03-16 • via Nuitee
M
Megan • family_with_children • us
8
Pros:

Location, beds comfortable

Cons:

Rooms were stuffy

2026-03-16 • via Nuitee
J
Johnathon • family_with_children • us
6
Booking. Com gave me one price but once I got there the hotel charged me another 110$ dollars on top of the original pri
2026-03-16 • via Nuitee
L
LAYLLA • couple • us
10
2026-03-15 • via Nuitee
D
D ondre • couple • us
10
2026-03-12 • via Nuitee
B
Breanna • couple • us
10
2026-03-02 • via Nuitee
T
Tanore • extended_group • us
10
Great location and comfortable beds.
Pros:

The staff from the front desk, management and housekeeping we're very friendly and welcoming. The breakfast bar was clean, organized and fresh.Very comfortable area.

Cons:

N/A

2026-02-27 • via Nuitee
M
Moniesha • solo_traveller • us
10
2026-02-25 • via Nuitee
J
James • family_with_children • us
10
2026-01-30 • via Nuitee
C
Crystal • family_with_children • us
10
2026-01-29 • via Nuitee