Hotel U Zlatého Stromu Prague by BHG

Hotels
8.2 (724 reviews)
Karlova 6 , Prague , cz

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
No elevator
Poor room design
Noise issues

Categories

Cleanliness
7.66
Comments regarding noise and construction suggest cleanliness is affected.
Service
9.13
Staff were described as helpful and friendly, enhancing overall experience.
Location
9.17
Many reviews highlighted the excellent location as a major positive.
Room Quality
7.12
Several comments about the uncomfortable room design and noise issues.
Amenities
8.15
Basic amenities are mentioned positively, but some improvements are needed.
Value for Money
7.61
Mixed feelings due to high prices and poor room quality relative to cost.
Food and Beverage
8.66
Breakfast and food options received positive remarks across various reviews.
Overall Experience
8.13
While there were many complaints, the positives in service and location were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:47

Property Description

Historical Charm and Modern Comforts
Step into the historical center of Prague and experience the allure of U Zlatého Stromu hotel. Located on the ancient King's Row, this hotel offers a unique blend of old-world charm and modern amenities.

Culinary Delights and Entertainment
Indulge in Czech and international cuisine at the on-site restaurant, while the roofed atrium with a sea aquarium provides a picturesque dining setting. Unwind at the Music Club located in the basement for a night of entertainment.

Convenience and Service
With 24-hour reception and room service, your needs are always met at U Zlatého Stromu. Plus, the hotel offers covered parking just 300 meters away for added convenience.

Experience the magic of Prague at U Zlatého Stromu hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 724 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.13
M
Martin • extended_group • de
3
Zimmer zu stickig, zu laut, schwer abzudunkeln, die Lage ist top.
Pros:

Die Lage ist top, in Prag geht es fast nicht zentraler.

Cons:

Die Zimmer waren nicht klimatisiert, da hat auch der Ventilator nix gebracht. Das Fenster konnte man nicht offen lassen da es zu laut war aber auch mit geschlossenem Fenster war immer noch ein hoher Lautstärkepegel gegeben, mit dem man nicht schlafen konnte. Die Vorhänge haben zu viel Licht hereingelassen. Der Teppichfußboden hat nicht den saubersten Eindruck hinterlassen. Das Frühstück war eher unterdurchschnittlich, billige, Käse- und Wurstauswahl, warmes Buffet eher spartanisch und lieblos, die Säfte waren aller billigstes Niveau.

2026-07-03 • via Nuitee
V
vabishchevich • solo_traveller • pl
6
2026-07-02 • via Nuitee
K
KONSTANTIN • family_with_children • at
1
Pros:

The location of the hotel is excellent.

Cons:

The staff and management were not particularly friendly to an elderly couple, who had health issues due to the heat.

2026-06-30 • via Nuitee
R
Romana • solo_traveller • sk
9
Celkovo super, lokalita, vybavenie a styl hotela, velmi ochotny personla
Pros:

Super lokalita hned pri Karlovom moste, styl hotela a mily personal

Cons:

Nie ze nepacilo- ale sem tam bolo pocut v noci hluk z ulice, ale tak s tym treba pocitat kedze je hotel v takej lokalite a spravanie niektorych turistic ktori idu v noci z barov a vykrikuju neovplyvni

2026-06-30 • via Nuitee
C
Chris • solo_traveller • gb
10
This is an excellent hotel, I would highly recommend staying there
Pros:

Location and staff are perfect

Cons:

Nothing

2026-06-30 • via Nuitee
M
Mirjam • couple • fo
8
2026-06-29 • via Nuitee
R
Rosemary • couple • au
9
Great place to stay for a week in Prague
Pros:

The hotel was lovely. The location was great. Staff were so nice & helpful

Cons:

No air conditioning but it was a very old building so I can understand it would be a little hard to install .

2026-06-29 • via Nuitee
A
Anni • couple • bg
8
2026-06-29 • via Nuitee
N
Nélio • couple • pt
7
No geral foi bom.
Pros:

A localização é excelente. O pequeno almoço embora não tenha muita variedade é agradável e tem o suficiente.

Cons:

Falta de ar condicionado. O barulho das ventoinhas (parecia ratos no interior da madeira que está entre pisos) e dos hóspedes vindo dos outros quartos.
No check out, a funcionária da receção informou que ia pagar o mini bar e as taxas da cidade ao qual eu acedi de bim agrado, só não informou é que estava a debitar grojeta diária, do qual eu só me apercebi quando ja estava no aeroporto.
Em bora concordo com as gorjetas, acho de bom tom informar o cliente e neste caso acho que é muito solicitar gorjetas diárias.

2026-06-28 • via Nuitee
J
Juan Antonio • solo_traveller • es
7
Resúmenes aurante bar. Muy bien
Pros:

Ubicación

Cons:

Lo demás

2026-06-28 • via Nuitee
C
Cassandra • couple • se
10
2026-06-27 • via Nuitee
J
Jesper • couple • se
9
Bra läge, trevliga rum och resturang
Pros:

Miljön och läget

Cons:

Lite enkel frukost, ganska dyrt

2026-06-27 • via Nuitee
T
Thomas • couple • se
9
Centralt och bra litet hotell med bra service
2026-06-27 • via Nuitee
F
Fsj • solo_traveller • dk
9
Pros:

Alt var godt og venlig betjening

Cons:

Lidt larm om natten

2026-06-24 • via Nuitee
C
Claire • couple • gb
9
Great location, good size room
Pros:

Great location, good size room, nice selection for breakfast. Restaurant was pleasant with reasonable prices. We were one of the few rooms that had an aircon unit, but it was quite noisy.

Cons:

we were on the top floor, but it meant we had one of the quieter rooms. bathroom was not a great space, with us been on the top floor we had a slanted roof which limited space to move about and also the shower did everything to get water everywhere but in the bathtub.

2026-06-23 • via Nuitee
R
Rozkovcová • solo_traveller • cz
10
Pros:

Úžasný bar

2026-06-23 • via Nuitee
D
Davide • solo_traveller • it
10
Pros:

Camera perfetta, colazione ottima, posizione strategica

Cons:

Niente

2026-06-22 • via Nuitee
J
jarek b. • solo_traveller • pl
10
Pros:

Lokalizacja

Cons:

Brak klimatyzacji ale podejrzewam, że w tak zabytkowej kamienicy może nie być możliwości jej zamontowania.

2026-06-22 • via Nuitee
F
Fabrizio • solo_traveller • it
7
Posizione eccezionale il resto...
Pros:

La posizione è l'unica cosa positiva

Cons:

La struttura è senza ascensore e non esiste una hall. La camera era senza aria condizionata in compenso c'era un ventilatore enorme, sproporzionato e rumoroso. Il bagno con una vecchia vasca era molto pericoloso perché il bordo da scavalcare è notevole, queste acrobazie dovevi farle anche un bidè.

2026-06-21 • via Nuitee
R
Robert • solo_traveller • ca
9
A perfect location for visiting the Old Town of Prague
Pros:

Close to all the tourist sights.
Quiet location even though it’s located on a busy pedestrian street.
Beautiful furniture.

Cons:

Tipping was automatically added to the bill. Be sure to o review your bill.

2026-06-21 • via Nuitee