Hotel U Zlatého Stromu Prague by BHG

Hotels
8.2 (559 reviews)
Karlova 6 , Prague , cz

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Children allowed
Pets allowed

Facilities

Nightclub
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
No elevator
Poor room design
Noise issues

Categories

Cleanliness
7.66
Comments regarding noise and construction suggest cleanliness is affected.
Service
9.13
Staff were described as helpful and friendly, enhancing overall experience.
Location
9.17
Many reviews highlighted the excellent location as a major positive.
Room Quality
7.12
Several comments about the uncomfortable room design and noise issues.
Amenities
8.15
Basic amenities are mentioned positively, but some improvements are needed.
Value for Money
7.61
Mixed feelings due to high prices and poor room quality relative to cost.
Food and Beverage
8.66
Breakfast and food options received positive remarks across various reviews.
Overall Experience
8.13
While there were many complaints, the positives in service and location were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:47

Property Description

Historical Charm and Modern Comforts
Step into the historical center of Prague and experience the allure of U Zlatého Stromu hotel. Located on the ancient King's Row, this hotel offers a unique blend of old-world charm and modern amenities.

Culinary Delights and Entertainment
Indulge in Czech and international cuisine at the on-site restaurant, while the roofed atrium with a sea aquarium provides a picturesque dining setting. Unwind at the Music Club located in the basement for a night of entertainment.

Convenience and Service
With 24-hour reception and room service, your needs are always met at U Zlatého Stromu. Plus, the hotel offers covered parking just 300 meters away for added convenience.

Experience the magic of Prague at U Zlatého Stromu hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 559 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.13
M
maria grazia • couple • it
1
La posizione non male per il resto non lo consiglio
Pros:

La posizione

Cons:

La camera posizionata al 4 piano senza ascensore, il rumore continuo e assordante della pompa di calore, camera piccola e mansardata(diversa da quella che ho scelto in fase di prenotazione), piccolo il bagno, anch’esso mansardato; non c’è una hall e la reception in serata chiude, l’accesso alle camere è delimitato solo da un piccolo cancello. Ho scelto questo hotel per la sua posizione, forse era meglio fare qualche passo in più per avere il “Giusto confort” . Prezzo assolutamente sbilanciato rispetto alla qualità offerta e assolutamente non in linea per in 4 stelle. Non consiglio

2026-04-04 • via Nuitee
S
Steven • solo_traveller • be
6
Redelijk hotel maar wel op een toplocatie!
Pros:

Snelle check-up, verzorgd ontbijt elke ochtend en dicht bij de Karelsbrug (Toplocatie).

Cons:

- Chaotische kamer, geen stopcontacten naast het bed, meubilair nogal eclectisch
- Bij de betaling werd al een extra tip aangerekend voor elke dag (in totaal bijna 5% van het verblijf extra), maar dit werd niet gezegd terwijl Booking wel een 'finale prijs' aangeeft - Dit was dus wel misleidend en zou véééél transparanter mogen.

2026-04-04 • via Nuitee
G
Guillouche • couple • fr
9
2026-04-02 • via Nuitee
P
Peter • couple • nl
8
Prima verblijf gehad, voornamelijk door de ligging.
Pros:

Locatie was uitstekend, op paar meter afstand van Karelsbrug, midden in het centrum

Cons:

Kamers waren zeer gehorig waardoor je mensen bijna letterlijk kon horen in de andere kamers als ze aan het praten waren.

2026-04-02 • via Nuitee
A
Antonios • couple • gr
10
2026-04-01 • via Nuitee
A
Alexandru • couple • ro
3
I would not recommend this hotel. There are better options nearby with better service and better val
Pros:

The hotel was clean, the breakfast was decent, and the location is excellent.

Cons:

The overall experience did not justify the price. The room had an unpleasant smell, and the old windows did not block the noise from outside. Another major issue was the lack of any clear notice that there is a nightclub downstairs, presented only as a bar, which created an uncomfortable atmosphere in the hotel.

At reception, there was a young man and a woman. The young man was polite, professional, and spoke good English. The woman, however, was unfriendly, did not speak English, and handled a small payment issue in a rude and inappropriate manner.

2026-04-01 • via Nuitee
D
David • couple • cz
10
2026-03-30 • via Nuitee
S
Serhii • couple • cz
10
2026-03-30 • via Nuitee
A
AHMET • extended_group • tr
10
Pros:

Konum mükemmeldi

Cons:

Kahvaltı daha iyi olabilirdi

2026-03-30 • via Nuitee
Z
Zlatica • family_with_children • sk
6
Pros:

raňajky boli super.
Zaspali sme až nad ránom, izba bola otočená do Karlovej ulice, kde bol veľký hluk.

Cons:

hluk z ulice, riešením by boli okná s dvojitým sklom.

2026-03-30 • via Nuitee
P
Paweł • couple • pl
8
Polecam ! Wyjątkowa lokalizacja i wystrój !
Pros:

Bardzo przyjemny hotel, wyjątkowa lokalizacji obok mostu Karola! Kamienica z historią i klimatem. Uprzejma obsługa, dobre śniadania. Pomimo pełnego oblężenia udało się przedłużyć trochę dobę.

Cons:

Brak mocnych uwag, może brak parkingu (ale jest o tym informacja) hotel wskazał wygodny parking obok, a wiadomo jak jest z parkingiem na starówce

2026-03-29 • via Nuitee
B
Bohdana • family_with_children • de
8
2026-03-28 • via Nuitee
K
Kurzke • solo_traveller • de
3
Sehr enttäuschend
Pros:

Lage an der Karlsbrücke ist gut geeignet

Cons:

Zimmer im vierten Stock ohne Aufzug, Dusche in der Badewanne ohne Haltegriff, gefährlicher Einstieg. Duschschlauch viel zu kurz. Keine Steckdose in Tischhöhe, nur am Boden. Sitzmöbel unbequem. Keine Arbeitsmöglichkeit. Schräge Wände im Bad.

2026-03-27 • via Nuitee
J
jonathan • couple • gb
5
2026-03-26 • via Nuitee
A
Adrian • solo_traveller • us
7
Pros:

Great location.
Reliable car service.

Cons:

No elevator. No view. Locked wntry gate7J3XUxZ_KI4 after 7pm.

2026-03-26 • via Nuitee
E
ELISA • solo_traveller • it
10
2026-03-26 • via Nuitee
V
Vladimír • couple • sk
10
2026-03-26 • via Nuitee
I
Ivan • couple • cz
8
Pros:

Skvělá lokalita, hezké a čisté pokoje, vana potěšila, úžasný hotelový bar 👍
Personál milý, vstřícný, ochotný.

Cons:

Vzhledem k lokalitě hotelu,byl hluk z ulice celou noc a i od časného rána.Ale s tím člověk musí počítat.
Snídaně malý výběr,, oschlá zelenina a ovoce.
I tak se ale určitě vrátíme.

2026-03-25 • via Nuitee
S
Stuart • solo_traveller • gb
8
2026-03-25 • via Nuitee
S
Sabrina • couple • gb
8
Pros:

This hotel is beautiful in design & the hotel is incredibly comfortable with everything you could ever want and need. However, it is on a very busy street right next to Charles Bridge which I think a lot of people would overlook, if you do choose to book, be aware that this is a high tourist area & there's a nightclub underneath the hotel meaning you will hear drunk people in the streets & the surrounding area is extremely loud. If you prefer a more quiet intimate area where you can be undisturbed I would book another hotel, but I really enjoyed my stay & the place itself despite this so it's worthwhile without the noise.

2026-03-25 • via Nuitee