Hotel U Zlatého Stromu Prague by BHG

Hotels
8.2 (756 reviews)
Karlova 6 , Prague , cz

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
No elevator
Poor room design
Noise issues

Categories

Cleanliness
7.66
Comments regarding noise and construction suggest cleanliness is affected.
Service
9.13
Staff were described as helpful and friendly, enhancing overall experience.
Location
9.17
Many reviews highlighted the excellent location as a major positive.
Room Quality
7.12
Several comments about the uncomfortable room design and noise issues.
Amenities
8.15
Basic amenities are mentioned positively, but some improvements are needed.
Value for Money
7.61
Mixed feelings due to high prices and poor room quality relative to cost.
Food and Beverage
8.66
Breakfast and food options received positive remarks across various reviews.
Overall Experience
8.13
While there were many complaints, the positives in service and location were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:47

Property Description

Historical Charm and Modern Comforts
Step into the historical center of Prague and experience the allure of U Zlatého Stromu hotel. Located on the ancient King's Row, this hotel offers a unique blend of old-world charm and modern amenities.

Culinary Delights and Entertainment
Indulge in Czech and international cuisine at the on-site restaurant, while the roofed atrium with a sea aquarium provides a picturesque dining setting. Unwind at the Music Club located in the basement for a night of entertainment.

Convenience and Service
With 24-hour reception and room service, your needs are always met at U Zlatého Stromu. Plus, the hotel offers covered parking just 300 meters away for added convenience.

Experience the magic of Prague at U Zlatého Stromu hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Location

Guest Reviews

8.2
Based on 756 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.13
Марина couple ru
10
2026-08-07 via Nuitee
J
Jolanta solo_traveller pl
10
2026-08-07 via Nuitee
R
René couple ch
9
2026-08-06 via Nuitee
G
Giuseppe solo_traveller it
6
Pros:

La posizione centrale.
Personale gentile.

2026-08-05 via Nuitee
Z
Zdeněk couple cz
8
Pros:

Fantastické místo, ale hotel je v rekonstrukci, tedy trochu se pohybujete uvnitř stavby a je to na pobytu znát.

Cons:

Málo místa na pokoji a probíhající rekonstrukce hotelu, která stěžovala pohyb po zařízení.

2026-08-04 via Nuitee
A
Anne couple dk
8
2026-08-04 via Nuitee
Z
Zuzana solo_traveller cz
10
2026-08-02 via Nuitee
W
w solo_traveller nl
5
Pros:

Midden in centrum aan drukke weg naar kabels brug. Daardoor uiteraard ook veel geluidsoverlast

Cons:

We zaten in apart gebouw met eigen ingang. Geen vluchtwegen, geen rookmelders, geen brandblusser. Ze zijn dit gebouw aan het renoveren. Eronder zit een club die tot 4 uur open blijft. Je hoort de bas in de kamer

2026-07-25 via Nuitee
S
Sergio solo_traveller it
2
2026-07-24 via Nuitee
A
Andrés Avelino extended_group es
7
2026-07-21 via Nuitee
F
Feyzullah couple tr
7
Çok iyi bir konumda tarihi bir binada ortalama bir konaklama
Pros:

Konum mükemmel. Charles köprüsünün ayağında. Prag'da gezmek isteyebileceğim her yer 15 dakika yürüme mesafesindeydi. Günlük temizlik harika yapılıyordu. Odayı her zaman temiz ve düzenli buldum.

Cons:

Kahvaltı iyi fakat her gün birebir aynı kahvaltı servis ediliyor. 5 gün kalınca kahvaltıdan sıkıldım. Bina çok eski olduğu için duvarlar ve kapılar çok ses geçiriyordu. Üst kat ve yan odaların sesinden etkilendik.

2026-07-16 via Nuitee
J
Jana extended_group cz
10
2026-07-16 via Nuitee
S
Sara family_with_children se
8
Trevlig, intensiv och varm.
Pros:

Verkligen bokstavligen mitt i smeten med krypavstånd till Karlsbron. Fantastiskt vackert rum inåt gården så det var tyst och stilla trots det livliga läget. Trevlig service och god frukost.

Cons:

Det saknades AC vilket hade ökat betyget i denna kvävande värme. De ställde in en stor fläkt som hjälpte lite men lät så mycket att det var svårt att sova med den på men alternativet - att då stå ut med värmen - var ännu värre.

2026-07-15 via Nuitee
P
Pavel couple cz
8
Skvělá lokalita na krátký pobyt a návštěvu hlavních historických památek staré Prahy
Pros:

lokalita, výhled z okna (v případě pokoje do hlavní ulice), snídaně, milý personál, dobové zařízení pokoje

Cons:

hluk z ulice od neukázněných lidí, hotel má skvělou lokalitu, bohužel to nese i své nevýhody, zejména pokud máte okna do hlavní ulice

2026-07-10 via Nuitee
M
mikulova family_with_children sk
8
Pros:

Vynikajuca poloha a to ze hotel je mensi je vyhoda

Cons:

Treba trochu vynovit

2026-07-10 via Nuitee
D
Dianna extended_group lv
3
Если вы хотите быть в пешей доступности ко всем главным туристическим местам,то выбирайте этот отель
Pros:

Понравилась чистота в номере и место расположения отеля (пешком можно дойти до всех главных достопримечательностей)

Cons:

Не понравилась духота в номере. Отсутствие кондиционера. Очень маленькие комнаты. Первый наш номер выходил окнами на оживленную пешеходную улицу. Спать было просто не возможно! Всю ночь слышно как будто через вашу постель идут толпы пьяных и орущих туристов. Спасибо персоналу, которые пошли нам на встречу и поменяли нам номер с окнами выходящими во внутренний дворик. Там можно было спать с открытым окном. Но жара в номере была невыносимой, как в сауне! Приходилось всю ночь спать с направленным вентилятором прямо на кровать.

2026-07-07 via Nuitee
S
Stefan solo_traveller au
6
Great location
Pros:

Great location

Cons:

No air-conditioning on the hottest days for a century. A big and noisy fan made it survivable.
No lift and the stairs to the second floor were very uneven and a bit dangerous

2026-07-07 via Nuitee
T
Tom solo_traveller de
10
2026-07-06 via Nuitee
M
Miriam Judit solo_traveller ie
3
Calor extremo y cjinches y en la cama, el cuerpo lleno de picaduras
Pros:

Ma ubicación

Cons:

No habia aire acondicionado en las habitaciones, en plena ola de calor no pide dormir en dos noches por el calor extremo y la humedad, ademas después de salir del hotel empezaron a dar la cara las picaduras de chinches por todo el cuerpo. Las camas bie si no hu iera sido por los chinches, han pasado 4 dias y las picaduras siguen en la piel.

2026-07-05 via Nuitee
L
Lila couple gb
8
2026-07-05 via Nuitee