Hotel U Zlatého Stromu Prague by BHG

Hotels
8.2 (672 reviews)
Karlova 6 , Prague , cz

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Children allowed
Pets allowed

Facilities

Nightclub
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
No elevator
Poor room design
Noise issues

Categories

Cleanliness
7.66
Comments regarding noise and construction suggest cleanliness is affected.
Service
9.13
Staff were described as helpful and friendly, enhancing overall experience.
Location
9.17
Many reviews highlighted the excellent location as a major positive.
Room Quality
7.12
Several comments about the uncomfortable room design and noise issues.
Amenities
8.15
Basic amenities are mentioned positively, but some improvements are needed.
Value for Money
7.61
Mixed feelings due to high prices and poor room quality relative to cost.
Food and Beverage
8.66
Breakfast and food options received positive remarks across various reviews.
Overall Experience
8.13
While there were many complaints, the positives in service and location were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:47

Property Description

Historical Charm and Modern Comforts
Step into the historical center of Prague and experience the allure of U Zlatého Stromu hotel. Located on the ancient King's Row, this hotel offers a unique blend of old-world charm and modern amenities.

Culinary Delights and Entertainment
Indulge in Czech and international cuisine at the on-site restaurant, while the roofed atrium with a sea aquarium provides a picturesque dining setting. Unwind at the Music Club located in the basement for a night of entertainment.

Convenience and Service
With 24-hour reception and room service, your needs are always met at U Zlatého Stromu. Plus, the hotel offers covered parking just 300 meters away for added convenience.

Experience the magic of Prague at U Zlatého Stromu hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 672 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.13
V
Vesela • extended_group • bg
8
Pros:

Die Lage ist ausgezeichnet.

Cons:

Es war gut. Im Zimmer war keine frische Luft, nur von der Klimaanlage seht laut . Man konnte kein Fenster öffnen.

2026-05-08 • via Nuitee
J
Janis • extended_group • lv
9
2026-05-05 • via Nuitee
P
Peter • couple • sk
10
2026-05-04 • via Nuitee
J
Johan • solo_traveller • se
7
2026-05-04 • via Nuitee
J
Jana • family_with_children • cz
8
2026-05-04 • via Nuitee
F
Florin • couple • ro
4
Pros:

Poziționarea lui este foarte bună, acces ușor către principalele obiective de vizitat.

Cons:

Nu a fost deranjant faptul ca era mobilier vechi, însă praful se putea sterge de pe el, zic..pereții foarte murdari
Se auzea absolut orice zgomot, pardoseala de la ultimul etaj al fost ceva horror, ne-am trezit la ora 6 dimineața pentru ca cei cazați acolo s-au trezit si au început sa umble prin camera.
Singurul plus este poziționarea lui, in rest..

2026-05-03 • via Nuitee
R
Rene • solo_traveller • cz
9
2026-05-01 • via Nuitee
M
Martin • extended_group • cz
9
Skvělá lokalita, snídaně i pokoj.
Pros:

Luxusní snídaně, krásné ubytování, skvělá lokalita. Paráda :-)

2026-05-01 • via Nuitee
P
preben • family_with_children • dk
9
perfekt sted
Pros:

den var ok
det var et special hotel og det kunne vi godt lide

Cons:

???

2026-04-29 • via Nuitee
R
Rita • solo_traveller • it
8
2026-04-28 • via Nuitee
E
Elise L.L. • solo_traveller • be
10
2026-04-28 • via Nuitee
E
Elit Doruk • couple • tr
9
Konum ve kahvaltı için tercih edilir
Pros:

Kahvaltı: Çok yeterli, lezzetli ve güzel bir ambiyans içindeydi,

Konum: Heryerin ortasında olan mükemmel bir konumu var

Oda: Şemsiye gibi güzel küçük detaylar içeriyor, cam önü kesinlikle çok güzel.

Oda servisi: Çarşafları günlük değiştiriyorlar.

Tavsiye ederim.

Cons:

Oda ne büyük ne küçük, biraz daha büyük olabilirdi, valizi açacak yer bulamadık.
Benim kaldığım odada küvet temiz durmuyordu, biraz pas, biraz leke ve kırıklar vardı.

2026-04-27 • via Nuitee
V
Vineta • solo_traveller • ie
10
2026-04-27 • via Nuitee
B
Benjamin • extended_group • ch
9
2026-04-26 • via Nuitee
F
Falk • solo_traveller • de
7
2026-04-25 • via Nuitee
N
Nils stefan • solo_traveller • se
8
2026-04-25 • via Nuitee
L
Lucas • couple • fr
9
Magique car Pragues et emplacement
Pros:

Emplacement parfait.

Cons:

Personnel ok, petit dej assez décevant car peut de choix et quantité.

2026-04-24 • via Nuitee
C
Chris_220 • solo_traveller • de
8
Tolles, uriges Hotel in der Altstadt mit einem "Aber"
Pros:

Das Hotel lag direkt in der Altstadt und zu Fuß konnte alles schnell erreicht werden.
Der Check-in verlief problemlos und das Personal war sehr freundlich. Das Zimmer empfanden wir als sehr komfortabel und die Betten als bequem. Generell hat uns das Ambiente sehr gefallen und auch die Bar im Keller möchten wir sehr positiv hervorheben. Das Frühstücksbuffet war reichhaltig und sehr lecker. Unser Gepäck konnte auch kostenlos verstaut werden. Preislich war alles in Allem sehr angemessen.

Cons:

Negativ müssen wir leider das "empfohlene" Trinkgeld auf der Rechnung erwähnen, das ist ein No-Go! Man kann es natürlich ablehnen, aber für Viel wird es bestimmt verpflichtend wirken. Sowas gehört auf keine Rechnung.
Auch das Fehlen eines Aufzuges ist anzumerken, was jedoch durch die Bebauung und das Alter des Hauses schwierig ist, jedoch sollte man dies beachten - Wir hatten unser Zimmer ganz oben im 4. Stock.

2026-04-23 • via Nuitee
G
Giovanni Lombardi • solo_traveller • it
9
Pros:

Posizione centralissima, ai piedi del ponte Carlo. Stanza curata, spaziosa e pulita. Staff cordiale e molto disponibile. Check out comodo (entro le 12).

Cons:

Orari check-in ridotti (dalle 15 alle 19) ma con possibilità di lasciare il bagaglio.

2026-04-21 • via Nuitee
P
Peter • extended_group • nl
8
Hele fijne locatie dichtbij de Karlsbrug. We hebben alles lopend kunnen doen
Pros:

Het ontbijt was prima. Genoeg keuze.

Cons:

Het aanvullen van de ingrediënten liet wel eens op zich wachten

2026-04-21 • via Nuitee