Mercure Siracusa Prometeo

Hotels
•
Accor
8.8 (109 reviews)
Viale Teracati 20, Syracuse, SR, 96100 , Syracuse , IT
390-931-464646

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
See all facilities

Review Highlights

Pros:
Comfortable stay
Friendly staff
Excellent food
Nice pool area
Cons:
Location not ideal
Internet reliability issues

Categories

Cleanliness
8.76
Room comfortable; however, there were mentions of issues with the pool area.
Service
9.23
Staff very helpful, with a friendly atmosphere.
Location
7.77
The hotel is away from the center; 20-30 min walk to restaurants.
Room Quality
9.22
Really nice room, comfortable and high-end tech.
Amenities
8.75
Small but clean pool area for cooling off.
Value for Money
8.71
Food was excellent but the price was considered pricey.
Food and Beverage
9.26
Excellent food with lovely authentic cuisine.
Overall Experience
8.73
A pleasant stay with nice amenities, though location could be better.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:51

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at the full-service spa.

Recreational Activities
Enjoy the outdoor pool, sauna, and 24-hour fitness center for leisure and relaxation.

Dining and Entertainment
Savor meals at Dionisio Bistrot or the cafe, with a drink at the bar/lounge or poolside bar.

To book your stay at Mercure Siracusa Prometeo and experience these superb amenities, visit our website now.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

See all policies

Location

Guest Reviews

8.8
Based on 109 reviews
Cleanliness: 8.76
Service: 9.23
Location: 7.77
Room Quality: 9.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
S
Stanley
8
Pros:

Good

2025-10-12 • via Nuitee
M
Martyn
10
Pros:

Comfortable stay. Parking good and free

2025-09-26 • via Nuitee
A
anjna
8
Lovely hotel but away from centre
Pros:

The hotel itself is nice, staff are friendly, pool area is nice, food Ok ( bit fancy for our tastes in the restaurant) but good quality. But the area is a 20- 30 min walk to the centre or Ortigia where you will find restaurants - most of the area you walk through isn’t particularly attractive. The archaeological park is very near ( walkable) and enjoyable to do. So although I have no faults with the hotel - the location wasn’t the best choice for us

2025-09-18 • via Nuitee
L
Luminita
10
Pros:

Really nice room, comfortable and high end tech.

2025-08-16 • via Nuitee
D
Diane • family
10
Pros:

Small but clean pool area to cool off in ar the end of a hot day.
Room comfortable.
Internet not always reliable

2025-08-08 • via Nuitee
T
Trevor • family
10
Pros:

The food was excellent. Lovely authentic cuisine, great breakfast and evening meal was fab but pricey. The pool was amazing. Staff very helpful

2025-08-03 • via Nuitee
G
Gordon • partner
10
Pros:

Great location across from the outdoor museum.
Beautiful rooftop bar, pool, and patio.
Easy access to town.
Friendly and very helpful staff.

2025-06-10 • via Nuitee
G
GAVIN
8
Pros:

agreat spot syracuse..easy location for driving to all the places you want to see. about 20 min walk to the end of Ortigia. plenty to see in the immediate area plus a market and gas station next door

2025-05-05 • via Nuitee
I
Iain • family
10
Pros:

Excellent breakfast and great evening meals too. The receptionists were absolutely super in giving us advice on local transport and visitor attractions. The waiters and waitresses were also very friendly and helpful and very accommodating in explanations and assistance. Highly recommended.

2025-05-03 • via Nuitee
L
Lucy • partner
8
Pros:

Great location for exploring Syracuse, especially close to the archeological park. Mostly friendly staff and good service in the restaurant for dinner. The room is a decent size, clean and has a powerful shower. The breakfast had a good range of options but the 'hot' food was cold. Would have been good to have some powdered or long-life milk provided in the room for tea, instead of needing to request some from the bar.

2025-03-22 • via Nuitee
E
Erika • partner
8
Pros:

N/A

2024-10-27 • via Nuitee
M
Michael
6
Syracusa Hotel Review
Pros:

The hotel is nice but is on the norther outskirts of the town in a mainly residential area. I was looking forward to using the gym and sauna but the gym was poorly stocked and the sauna could only be used as part of a spa package minimum of €40 per time so that was a let down and not in the description. Breakfast was very good with a range of choices and the 6th floor pool was nice to have for a late afternoon chill out after touring in the day.

2024-10-21 • via Nuitee
J
Jennifer
10
Pros:

Nice hotel. Comfortable and clean. Great staff.

WiFi is not good. I selected this hotel because it advertised high-speed internet which I needed for a business meeting. It was terrible- I could not open some necessary pages. I had Zoom with no camera to reduce bandwidth and the transmission was still “garbled” both ways.

2024-10-18 • via Nuitee
J
Jose • partner
10
Pros:

Great staff and good room

2024-10-16 • via Nuitee
S
Susan • partner
10
Pros:

The rooftop pool, restaurant and bar were welcoming and staff friendly. Great way to spend an afternoon/evening. Easy walk to Ortigia from hotel so it was convenient to leave our car at the hotel and visit Ortigia on foot.

2024-10-15 • via Nuitee
N
Nick • family
6
Pros:

Clean and tidy and affordable location. Don’t come prepared to be WOW’ed by friendly service though, 5/6 staff including the reception and bar came across as very abrupt and borderline rude.

2024-09-29 • via Nuitee
P
Philippe • partner
10
Pros:

The staff was very very helpful. Sylvia , Umberto and Simon.

2024-09-25 • via Nuitee
H
Helen • friends
8
Pros:

Large comfortable room. Poor space around the pool. Expensive drinks. Poor breakfast. Good position but a bit out from the town.

2024-09-15 • via Nuitee
P
Paul
10
Pros:

The property is a little out of town but, there are buses you can catch and its only a 20min walk in. The pool was lovely and the bar staff were excellent! Great cocktails!
Beds very comfortable.

2024-09-15 • via Nuitee
E
Elena
10
Pros:

Very good hotel: perfectly located, clean and safe. We enjoyed breakfasts on the roof top terrace.

2024-09-13 • via Nuitee