Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.65
Multiple reviews mentioned cleanliness issues, such as dirty floors and infrequent housekeeping.
Service
9.15
Staff were described as friendly, helpful, and accommodating.
Location
9.15
Positive remarks on location across several reviews, with specific praise for views and accessibility.
Room Quality
8.65
Rooms were noted for being spacious and well-equipped, while some minor issues were mentioned.
Amenities
8.15
Amenities were generally well-received, though some reviews pointed out specific deficiencies.
Value for Money
8.15
Mixed feelings regarding the cost versus quality, with some stating it could improve relative to price.
Food and Beverage
7.65
Comments indicate limited dining options nearby, especially for those not interested in Japanese cuisine.
Overall Experience
8.65
Overall positivity in experiences despite mentioned drawbacks, leading to a favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:08

Property Description

Family-Friendly Hotel in Maui's South Shore

Luxurious Amenities: From balconies offering stunning views to in-room refrigerators and microwaves, our guest rooms are designed to provide the ultimate comfort during your stay.

Relaxation and Recreation: Enjoy our rooftop deck, outdoor pool, and hot tubs for a perfect blend of relaxation and fun. BBQ facilities and a rooftop computer room are also available for your convenience.

Concierge Service: Our dedicated 24-hour concierge service is here to ensure that your every need is met, allowing you to relax and make the most of your time in Maui.

Experience the beauty of Maui at Kohea Kai Maui, Ascend Hotel Collection. Book your stay now for an unforgettable vacation.

Important information:

Please note that the pre-authorization charge of 250$ will be returned to the guest following check-out. It may take some time for it to appear in the guest’s accountGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OGG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 33.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 360 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
W
Wendy • couple • us
7
Pleasant and clean unit
Pros:

Clean well-appointed room
Comfortable bed
Sound-proof rooms
Friendly staff

Cons:

Small pool
Road in front of property
Bad-looking condition of building on the outside

2026-02-12 • via Nuitee
M
Michelle • couple • us
8
Cons:

The hot tub and pool were closed due to rain and the onsite laundry was not operational.

2026-02-10 • via Nuitee
K
Kendra • couple • us
8
Was exactly what we needed during our short staycation from a neighbour island. Would definitely stay here again.
Pros:

Very clean, super comfortable bed. Fridge/freezer, microwave, and large coffee pot make it easy to plan smaller meals in-room. Bathrooms have recently been renovated. Staff members were lovely: super welcoming, helpful and friendly.

2026-02-09 • via Nuitee
Çağla Güniz • couple • tr
7
2026-02-09 • via Nuitee
M
Madhuri • couple • us
10
2026-02-09 • via Nuitee
N
NinonT • family_with_children • fr
8
Pros:

Tres bon emplacement, chambre grande et spacieuse

Cons:

Il manque des couverts dans la cuisine et le ménage n'est pas fait les 2 premiers jours du séjour, dommage

2026-01-31 • via Nuitee
J
Jacqueline • solo_traveller • us
6
Good enough
Pros:

Clean, nice room!

Cons:

No hot water.

2026-01-30 • via Nuitee
V
Victoria • couple • gb
8
Good value
Pros:

Close proximity to the waterfront. Staff were helpful and friendly. We were able to borrow beach towels. Chairs and umbrella, along with a cooler. Check in and out was easy and the room itself was clean with a very comfortable bed.

Cons:

Lack of hanging space. We would have liked a wardrobe as there wasn’t one in this room, but there were 4 hangers propped on the ironing board so we were able to hang a few things, but if you were there for a longer stay this might be inconvenient

2026-01-29 • via Nuitee
W
Whitney • extended_group • us
9
Pros:

We needed a hot shower since our current place was on the fritz. They had a fabulous bathroom and a very nice, hot shower. We didn’t stay the night but I could tell it was a good hotel room and the closes to the beach would have been perfect.

Cons:

Nothing to complain about.

2026-01-29 • via Nuitee
M
Marcia • couple • us
4
We do not recommend this dank space for your Maui vacation.
Pros:

Convenient to places we wanted to visit

Cons:

We had 2 rooms 611 and 612.
1. Accommodations not as depicted on website. Furniture and decor very dated.

2. Washing machine is broken and not available.

3. Broken microwave, had to be replaced

4. No spices, sugar or pantry staples in the kitchen.

5. Minimal cooking utensils.

6. 3-day housekeeping cancelled because of staffing shortages.

7. No dishwasher.

2026-01-27 • via Nuitee
B
Baldonick • couple • co
7
2026-01-23 • via Nuitee
J
Jennifer • extended_group • us
1
Cons:

Baseboards in rooms were filthy. They said there were snacks in the back of the office and there were none. Room key did not allow you to enter the spa, the whole place was misrepresented on the internet.

2026-01-19 • via Nuitee
J
John • couple • us
9
2026-01-19 • via Nuitee
C
CINTO • couple • es
7
2026-01-19 • via Nuitee
D
Devin • couple • us
1
2026-01-19 • via Nuitee
L
Lori • couple • us
10
Great beaches
Pros:

Location, pool

Cons:

Remove liquor left by prior guests. Better instructions about running the wash machine prior to leaving.

2026-01-19 • via Nuitee
K
Kenichiro • solo_traveller • us
6
2026-01-16 • via Nuitee
M
Marius • family_with_children • ro
9
2026-01-11 • via Nuitee
C
Christian Julián • couple • co
9
placentero
Pros:

habitacion y ubicacion

Cons:

No tienen biciletas para que los huespejes las utilicen

2026-01-10 • via Nuitee
S
Sandra • couple • us
4
We will not recommend nor return.
Pros:

Location was ok. Front desk person sociable.

Cons:

Substandard bathroom, broken sliding door, beaten down bathroom door & shelving, cracked & rusted caulking, dirty walls.
Patio furniture falling apart but not even accessible from room.

2026-01-10 • via Nuitee