Embassy Suites Tucson - Paloma Village

Hotels
•
Embassy Suites Hotels
9 (436 reviews)
3110 East Skyline Drive , Tucson , us

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Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast
Amenities
Cons:
Cleanliness
Room Noise

Categories

Cleanliness
8.23
Several reviews mentioned issues with cleanliness, including mold and slow drains.
Service
10
Staff, particularly Alondra, received high praise for excellent customer service.
Location
9.7
Location was frequently mentioned positively, highlighting its good surroundings.
Room Quality
8.24
Mixed reviews; some rooms were described as nice, while others had issues like noise and cleanliness.
Amenities
8.69
Amenities such as social hour and breakfast received positive feedback.
Value for Money
9.22
Generally seen as good value, though some had concerns about specific issues.
Food and Beverage
8.68
Food quality was generally good, with specific praises for breakfast items.
Overall Experience
9.23
Despite some negative aspects, the overall sentiment was mostly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:02

Property Description

Luxurious All-Suite Hotel in the Heart of Tucson

Spectacular Views and Modern Amenities
Experience the breathtaking views of the Tucson skyline from your spacious 2-room suite equipped with two 32-inch flat-screen TVs, high-speed internet, and convenient work areas. Enjoy the added comfort of microwaves and refrigerators in every suite.

Complimentary Breakfast and Evening Reception
Start your day with a delicious cooked-to-order breakfast at no extra cost and unwind in the evening at the complimentary Evening Reception. Take a refreshing dip in the outdoor pool or stay active in the state-of-the-art fitness center. Cap off your day with a relaxing bike ride around the charming neighborhood.

Ready to experience luxury and convenience in Tucson? Book your stay at Embassy Suites Tucson - Paloma Village now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

  • Internet

    Wired internet is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 436 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 8.24
Amenities: 8.69
Value for Money: 9.22
Food and Beverage: 8.68
Overall Experience: 9.23
M
Mejdrich • couple • us
10
It worked out wonderfully and we'd definitely come back again!
Pros:

Breakfast was wonderful, delicious and very helpful! We didn't need to go anywhere!

Cons:

Our toilet had a constant sewage smell. We didn't make a complaint, because we didn't have time to have someone come to take care of it. But you should check room 127 for this issue.

2026-06-03 • via Nuitee
Y
Yamout • family_with_children • us
10
Clean and comfortable
Pros:

So clean and everything was beautiful

Cons:

Nothing

2026-06-03 • via Nuitee
I
I5308FIsheilab • Couples
10
A++ Customer Service
Pros:

I cannot say enough kind things about the customer service we received from both Suddah & Judith! Although we had a few problems (not hotel’s fault-3rd party booking company’s fault), these 2 went above & beyond too make up for it! They earned our loyalty to Embassy Suites for sure & helped make our honeymoon extra special.

2026-05-30 • via Tripadvisor
A
Adrian • family_with_children • us
1
Disappointed
Pros:

Happy hour snacks were good

Cons:

They charged me for parking when it was supposed to be included. Also walking down the hallway I noticed a dead cockroach. Bathroom tub was dirty. Neighbors woke us up at 4:00am. I called the front desk twice to have it resolved.

2026-05-29 • via Nuitee
J
Jerry • couple • us
3
The hotel was quite nice until we were locked out and the elevator quit.
Pros:

The room and hotel were OK, but we added a days stay to our visit and our cards were not updated. We were locked out of the hotel and room.

Cons:

When we added a day to our stay, the clerk did not update our key cards. When we returned to the hotel we were locked out and had a hard time getting in. The elevator we had used to get to the lobby was out. So, the clerk at the lobby said she would cancel our payment for parking as for our troubles, but that was never reflected on our bill.

2026-05-28 • via Nuitee
M
Molly • couple • us
7
It wasn’t bad..
Pros:

It was nice.. the rooms were clean.. staff was very friendly..

Cons:

The was no information about evening dining anywhere.. the advertised appetizers at social hour were big hunks of cheese and random odds and ends of crackers and veggies.. I asked about room service at the front desk and was told yes it’s an additional $10 but there’s no menus.. I guess you have to go down stairs and ask the incredibly busy bartender for a menu?? So Door Dash for the win..

2026-05-26 • via Nuitee
E
Espinoza • couple • us
10
2026-05-26 • via Nuitee
J
Jasmin • solo_traveller • us
5
2026-05-25 • via Nuitee
M
Michelle • family_with_children • us
9
Pros:

Beautiful location!!!

Cons:

The pool was a little cold for this time of year.

2026-05-23 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-05-22 • via Nuitee
D
Donna • solo_traveller • us
6
Pros:

Nice location, staff, & restaurant.

Cons:

It was overpriced for an older place
The parking fees weren't disclosed until check in. Not nice!
The coffee maker, interior doors, balcony sliding glass doors, & shower head were not working.

2026-05-16 • via Nuitee
J
Jill • couple • us
10
2026-05-16 • via Nuitee
M
mh2509 • Couples • Boston, Massachusetts
10
Spacious Suite, easy remote work location and an excellent evening reception
Pros:

We are Hilton members and love to use our points for longer stays to get the fifth night free when paying for four. We did exactly this at the Embassy Suites by Hilton Tucson Paloma Village, and it was a fantastic choice.
When traveling as two people working remotely, having enough space for computer setups and Zoom calls is essential. The 1-bedroom suite at this hotel gave us all the space we needed to work comfortably. The hotel features a great gym along with a well-maintained pool and courtyard. Sitting outside was a highlight, as you get a beautiful view of the Catalina Mountains.
The complimentary breakfast was excellent and always included fresh fruit like pineapple and melon, plus options to order fresh French toast, pancakes, and omelets. They also host a daily evening reception from 5:00 to 6:30 PM where everyone can choose two drinks.
The location is incredibly convenient. The La Encantada shopping center is just a short walk up the street, and a Starbucks and CVS are located on the exact same lot as the hotel. While the drive to the university takes around 20 to 25 minutes, it goes by quickly, and the first part of the drive is incredibly scenic.
We will definitely be back!

2026-05-15 • via Tripadvisor
K
Kenneth • couple • us
10
Excellent views!
2026-05-13 • via Nuitee
P
Paul • couple • mx
9
2026-05-11 • via Nuitee
A
Allison • couple • gb
9
Spacious modern room with good facilities
Pros:

Very spacious room with everything you need. Clean and comfortable

Cons:

Nothing

2026-05-11 • via Nuitee
D
Dauber • solo_traveller • us
9
2026-05-09 • via Nuitee
L
Lisa • solo_traveller • us
10
Great stop in Tucson
Pros:

Nice place, great view. Filled all our expectations and more. We will stay again.

2026-05-06 • via Nuitee
H
Helmut • couple • at
9
Wir waren zufrieden
Pros:

Es ist ein schöner Ort zu wohnen. Suiten gut ausgestattet und das Hotel hat nette Atmisohäre. Toller Pool- und Patiobreich.
Sehr gutes Frühstück. Man kann es im Patio oder im Restaurant geniessen.

Cons:

A/C zu laut. Wir haben sie abgeschalten und dann war es OK.

2026-05-03 • via Nuitee
L
lisa • couple • nl
7
2026-04-27 • via Nuitee