Embassy Suites Tucson - Paloma Village

Hotels
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Embassy Suites Hotels
9 (402 reviews)
3110 East Skyline Drive , Tucson , us

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Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast
Amenities
Cons:
Cleanliness
Room Noise

Categories

Cleanliness
8.23
Several reviews mentioned issues with cleanliness, including mold and slow drains.
Service
10
Staff, particularly Alondra, received high praise for excellent customer service.
Location
9.7
Location was frequently mentioned positively, highlighting its good surroundings.
Room Quality
8.24
Mixed reviews; some rooms were described as nice, while others had issues like noise and cleanliness.
Amenities
8.69
Amenities such as social hour and breakfast received positive feedback.
Value for Money
9.22
Generally seen as good value, though some had concerns about specific issues.
Food and Beverage
8.68
Food quality was generally good, with specific praises for breakfast items.
Overall Experience
9.23
Despite some negative aspects, the overall sentiment was mostly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:02

Property Description

Luxurious All-Suite Hotel in the Heart of Tucson

Spectacular Views and Modern Amenities
Experience the breathtaking views of the Tucson skyline from your spacious 2-room suite equipped with two 32-inch flat-screen TVs, high-speed internet, and convenient work areas. Enjoy the added comfort of microwaves and refrigerators in every suite.

Complimentary Breakfast and Evening Reception
Start your day with a delicious cooked-to-order breakfast at no extra cost and unwind in the evening at the complimentary Evening Reception. Take a refreshing dip in the outdoor pool or stay active in the state-of-the-art fitness center. Cap off your day with a relaxing bike ride around the charming neighborhood.

Ready to experience luxury and convenience in Tucson? Book your stay at Embassy Suites Tucson - Paloma Village now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

  • Internet

    Wired internet is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 402 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 8.24
Amenities: 8.69
Value for Money: 9.22
Food and Beverage: 8.68
Overall Experience: 9.23
B
Black • couple • us
10
Excellent property, amazing views of mountiansns
Pros:

Made to order eggs, omelets, French toast, for breakfast.

2026-02-11 • via Nuitee
C
Carey • solo_traveller • us
10
2026-01-29 • via Nuitee
M
Marco • family_with_children • mx
9
buena
Pros:

el desayuno y las bebidas en la noche

Cons:

cobro estacionamiento

2026-01-28 • via Nuitee
E
Ellwood • solo_traveller • us
10
2026-01-26 • via Nuitee
L
Leticia • couple • us
9
A bit pricey but the location and cleanest of this hotel justifies the price
Pros:

I’d stay a few times on this hotel, but i noticed they improved a lot this time

Cons:

Rooms are big and very clean, they gym is well equipped and the happy hour and breakfast are also a plus

2026-01-25 • via Nuitee
T
Tsungai • couple • us
8
We had a good restful stay.
Pros:

The location is good, nice and quiet. The breakfast was good, although it was the same menu all the three days that we had breakfast. The room was a good size and the bed was very comfortable

Cons:

The gym equipment was just the minimum that I expected.

2026-01-19 • via Nuitee
S
scott • solo_traveller • us
10
2026-01-19 • via Nuitee
D
Daniela • family_with_children • de
8
2026-01-17 • via Nuitee
B
Bickley • solo_traveller • us
10
2026-01-17 • via Nuitee
M
Mary • family_with_children • us
7
It was okay. In a nice neighborhood, but far off the beaten path.
Pros:

It’s a nice property. Just odd, don’t know where the hotel ends and other businesses start. Upon checking in, there was no map. I ended up at a coffee shop and pharmacy trying to find our room.

Cons:

The staff was NEVER at the front desk. I couldn’t find how to turn on the lights in the room, no one would answer the phone at the front desk.

2026-01-16 • via Nuitee
D
Denise • couple • us
8
2026-01-14 • via Nuitee
C
Cristina • family_with_children • us
7
Pros:

Big rooms

Cons:

Front desk was very short whenasked questions

2026-01-12 • via Nuitee
C
Carlos • family_with_children • us
9
Pros:

Yes it is comfortable and the ubication

2026-01-12 • via Nuitee
J
jillianmd • Couples • Winthrop, Massachusetts
6
Not quality of Embassy Suits
Pros:

Our stay has been okay.
If you’re expecting the level of niceness as other Embassy Suits, this isn’t the place.

Everything has been clean in the room, but the hotel is dated. Everything seems a little tired and there are areas in the room where the doors need paint from getting used. Some outlets in our room didn’t work. Only one side of the bed has an extra plug block. for your phone. Poor planning in 2026. We asked for a second one to be sent to the room.

The eating area seems dark. The breakfast was not like other Embassy Suits. The coffee was terrible and the selection was almost Hampton Inn level. They didn’t even have bananas.

Other people wrote about parking and the hotel having no control over the it. We book this stay all on points and because of that, they waived the parking fee.

The AC system in the room is very loud. Luckily it’s been cold here and we were able to open the door.

Staff has been very nice.

I feel like we wasted our points here and wished we had stayed at a Hampton inn for less points/money.

Hilton should examine this property and rename it to Hampton inn or other lower level Hilton property.

I’m writing this as we’re still staying here and hope a manager sees this.

2026-01-09 • via Tripadvisor
B
Brianna • couple • us
10
2026-01-05 • via Nuitee
D
Donna • couple • us
8
Fell in love with Tucson and enjoyed the location of the hotel very much, “social hour” was an unexpected bonus!!
Pros:

Location, views, cleanliness, Social Hour, helpful staff.

Cons:

Bed was not comfortable.

2026-01-03 • via Nuitee
M
Mary • couple • us
4
2025-12-23 • via Nuitee
R
Robert • couple • us
9
2025-12-20 • via Nuitee
V
Venture43049682661 • Family
10
Great Hospitality When It Mattered
Pros:

While we did experience a hiccup with our room, I want to give a huge shoutout to Alondra at the front desk and the management team for how they handled it.

From the moment they realized the issue, they were communicative, professional, and genuinely focused on taking care of my family. Alondra was kind, patient, and made sure we felt acknowledged rather than brushed off. The management team stepped in quickly and went above and beyond to turn an inconvenience into a positive experience.

Customer service like this is what keeps us loyal to Hilton. Mistakes happen, but it’s how a team responds that makes the difference and this team nailed it. Thank you again for taking care of us and making sure our stay got back on track.

2025-12-19 • via Tripadvisor
R
Roberta • couple • us
7
Overall good but not the best ever due to the noisy room.
Pros:

Breakfast was great. Made to order omelets were wonderful. Potatoes on the buffet were not hot, but everything else was good

Cons:

The walls between rooms were thin. We could hear the people in the next room moving around and talking.

2025-12-14 • via Nuitee