Embassy Suites Tucson - Paloma Village

Hotels
Embassy Suites Hotels
9 (444 reviews)
3110 East Skyline Drive , Tucson , us

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast
Amenities
Cons:
Cleanliness
Room Noise

Categories

Cleanliness
8.23
Several reviews mentioned issues with cleanliness, including mold and slow drains.
Service
10
Staff, particularly Alondra, received high praise for excellent customer service.
Location
9.7
Location was frequently mentioned positively, highlighting its good surroundings.
Room Quality
8.24
Mixed reviews; some rooms were described as nice, while others had issues like noise and cleanliness.
Amenities
8.69
Amenities such as social hour and breakfast received positive feedback.
Value for Money
9.22
Generally seen as good value, though some had concerns about specific issues.
Food and Beverage
8.68
Food quality was generally good, with specific praises for breakfast items.
Overall Experience
9.23
Despite some negative aspects, the overall sentiment was mostly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:02

Property Description

Luxurious All-Suite Hotel in the Heart of Tucson

Spectacular Views and Modern Amenities
Experience the breathtaking views of the Tucson skyline from your spacious 2-room suite equipped with two 32-inch flat-screen TVs, high-speed internet, and convenient work areas. Enjoy the added comfort of microwaves and refrigerators in every suite.

Complimentary Breakfast and Evening Reception
Start your day with a delicious cooked-to-order breakfast at no extra cost and unwind in the evening at the complimentary Evening Reception. Take a refreshing dip in the outdoor pool or stay active in the state-of-the-art fitness center. Cap off your day with a relaxing bike ride around the charming neighborhood.

Ready to experience luxury and convenience in Tucson? Book your stay at Embassy Suites Tucson - Paloma Village now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

  • Internet

    Wired internet is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 444 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 8.24
Amenities: 8.69
Value for Money: 9.22
Food and Beverage: 8.68
Overall Experience: 9.23
S
Sandy solo_traveller us
10
Pros:

Great location, very clean friendly staff. very comfortable

Cons:

The bath tub could be replaced rusted.

2026-06-27 via Nuitee
C
Comforthiker solo_traveller us
9
Pros:

Excellent stay with extended family. We all enjoyed the size of the rooms, the pool/gym facilities and the included breakfast was much better then the normal. We will stay again

2026-06-25 via Nuitee
T
Timothy Johnson solo_traveller us
9
2026-06-25 via Nuitee
B
Braddock solo_traveller us
6
Pros:

Location

Cons:

The lights and the fan system as far as turning them on and off were very inconvenient

2026-06-25 via Nuitee
M
Marilyn couple us
10
2026-06-25 via Nuitee
G
Gerard extended_group us
10
excellent
2026-06-24 via Nuitee
G
Gilda solo_traveller mx
10
Excelente ubicación con instalaciones prácticas, camas muy cómodas
Pros:

Habitaciones cómodas

Cons:

Muy bien ubicación

2026-06-20 via Nuitee
S
Sherpa49247119020 Family
6
N+Dirty bath floor
Pros:

Very bad housekeeping service, included the managers on duty. Bathroom floor dirty, reported 3 times after I did report via email to some our of hotel manager then they did apologize and solve issue.
Will not return at least for a while. Did check out and go to a nearby hotel for rest of trip.

2026-06-17 via Tripadvisor
Y
Yamout family_with_children us
10
Clean and comfortable
Pros:

So clean and everything was beautiful

Cons:

Nothing

2026-06-03 via Nuitee
M
Mejdrich couple us
10
It worked out wonderfully and we'd definitely come back again!
Pros:

Breakfast was wonderful, delicious and very helpful! We didn't need to go anywhere!

Cons:

Our toilet had a constant sewage smell. We didn't make a complaint, because we didn't have time to have someone come to take care of it. But you should check room 127 for this issue.

2026-06-03 via Nuitee
I
I5308FIsheilab Couples
10
A++ Customer Service
Pros:

I cannot say enough kind things about the customer service we received from both Suddah & Judith! Although we had a few problems (not hotel’s fault-3rd party booking company’s fault), these 2 went above & beyond too make up for it! They earned our loyalty to Embassy Suites for sure & helped make our honeymoon extra special.

2026-05-30 via Tripadvisor
A
Adrian family_with_children us
1
Disappointed
Pros:

Happy hour snacks were good

Cons:

They charged me for parking when it was supposed to be included. Also walking down the hallway I noticed a dead cockroach. Bathroom tub was dirty. Neighbors woke us up at 4:00am. I called the front desk twice to have it resolved.

2026-05-29 via Nuitee
J
Jerry couple us
3
The hotel was quite nice until we were locked out and the elevator quit.
Pros:

The room and hotel were OK, but we added a days stay to our visit and our cards were not updated. We were locked out of the hotel and room.

Cons:

When we added a day to our stay, the clerk did not update our key cards. When we returned to the hotel we were locked out and had a hard time getting in. The elevator we had used to get to the lobby was out. So, the clerk at the lobby said she would cancel our payment for parking as for our troubles, but that was never reflected on our bill.

2026-05-28 via Nuitee
M
Molly couple us
7
It wasn’t bad..
Pros:

It was nice.. the rooms were clean.. staff was very friendly..

Cons:

The was no information about evening dining anywhere.. the advertised appetizers at social hour were big hunks of cheese and random odds and ends of crackers and veggies.. I asked about room service at the front desk and was told yes it’s an additional $10 but there’s no menus.. I guess you have to go down stairs and ask the incredibly busy bartender for a menu?? So Door Dash for the win..

2026-05-26 via Nuitee
E
Espinoza couple us
10
2026-05-26 via Nuitee
J
Jasmin solo_traveller us
5
2026-05-25 via Nuitee
M
Michelle family_with_children us
9
Pros:

Beautiful location!!!

Cons:

The pool was a little cold for this time of year.

2026-05-23 via Nuitee
L
Lisa solo_traveller us
10
2026-05-22 via Nuitee
D
Donna solo_traveller us
6
Pros:

Nice location, staff, & restaurant.

Cons:

It was overpriced for an older place
The parking fees weren't disclosed until check in. Not nice!
The coffee maker, interior doors, balcony sliding glass doors, & shower head were not working.

2026-05-16 via Nuitee
J
Jill couple us
10
2026-05-16 via Nuitee