Novotel Milano Malpensa Aeroporto

Hotels
•
Novotel
7.6 (3788 reviews)
Via Al Campo, 99 , Cardano al Campo , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Unsatisfactory room conditions

Categories

Cleanliness
6.18
Several mentions of the need for improved cleanliness, particularly regarding carpets and common areas.
Service
8.65
Overall positive sentiment towards service, with specific mentions of helpful staff during the stay.
Location
8.69
Closer proximity to Malpensa Airport and favorable sentiments about the location.
Room Quality
6.64
Mixed reviews; issues with the maintenance of some rooms but also mentions of comfort.
Amenities
8.17
Positive mentions regarding breakfast and other amenities such as parking and facilities.
Value for Money
7.13
No major complaints except for certain meals being pricey.
Food and Beverage
8.18
Generally positive feedback regarding breakfast and dining options.
Overall Experience
7.15
The average experience varied, with high points in service and amenities but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:29

Property Description

Luxurious Design and Comfortable Stay

Spacious Soundproofed Rooms: Enjoy a peaceful stay in our large soundproofed rooms, ensuring a restful night's sleep.

Convenient Amenities: Each room is equipped with modern conveniences such as a 26" LCD satellite TV, free WiFi, and an electric kettle for your comfort.

Delicious Dining Options: Indulge in international cuisine and local Milanese specialties at Novotelcafé, satisfying your cravings throughout the day.

Immerse yourself in comfort and convenience at Novotel Milano Malpensa Aeroporto. Book now for an unforgettable experience!

Important information:

Please note that the shuttle service comes at additional cost and it must be reserved in advanced. It is subject to availability.

A covered parking is available at a surcharge.

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Sep 2, 2025 until Mon, Jun 1, 2026
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 3788 reviews
Cleanliness: 6.18
Service: 8.65
Location: 8.69
Room Quality: 6.64
Amenities: 8.17
Value for Money: 7.13
Food and Beverage: 8.18
Overall Experience: 7.15
M
Maria Cristina • solo_traveller • it
4
👎
Cons:

Veramente molto caro . Capisco che e’ comodo per l’aeroporto ma sinceramente il costo e’ elevatissimo . A quel prezzo devi avere servizi eccellenti che qui purtroppo non ho trovato . Il bar con pochissime cose da mangiare . Spero di non doverci tornare

2026-02-14 • via Nuitee
G
Gazzoli • family_with_children • gb
10
Very clean and comfortable hotel
Pros:

The reception desk were helpful especially Giovanni.

2026-02-13 • via Nuitee
L
Louise • family_with_children • au
7
Good if you can accept a poor shuttle bus service from the airport
Pros:

Lovely breakfast.

Cons:

Terrible airport shuttle service. This is problematic due to bad arrangements at the airport but the driver really didn’t care much for sorting out rude passengers who pushed in which resulted in excessive delays after a very long flight.

2026-02-13 • via Nuitee
E
Eunjin • extended_group • kr
8
Pros:

호텔 자체는 가격 및 시설 등 적당했는데 비슷한 급의
호텔들에 비해서 아침 식사가 너무 너무 나빴습니다
이탈리아인데… 물가 비싼 스위스에서보다 아침 식사 질이 나빴어요 과일도 별로였고 야채도 종류도 없는데 상태도 별로… 조금만 신경쓰면 좋을텐데 공항 옆이라 그런 걸까요?

2026-02-10 • via Nuitee
S
SERHAN • couple • tr
8
2026-01-31 • via Nuitee
P
Paolo Giuliani ES • solo_traveller • ch
10
The experience at Novotel was great and made my journey better
Pros:

The staff gave me an excellent welcome and the room assigned to me exceeded my expectations. The location is really perfect to join Malpensa airport

Cons:

Nothing

2026-01-28 • via Nuitee
S
Sera • solo_traveller • tr
10
2026-01-22 • via Nuitee
L
lucia • solo_traveller • es
2
sin más
Pros:

lo cerca que está del aeropuerto

Cons:

que la chica se negó a imprimirme unas cosas que necesitaba y la habitación tenía bichos

2026-01-21 • via Nuitee
P
Panayiotis • solo_traveller • gr
10
2026-01-21 • via Nuitee
A
Alex • couple • ch
7
2026-01-20 • via Nuitee
M
Mavish • family_with_children • gb
3
Very uncomfortable
Pros:

Pool

Cons:

The AC was not working we stayed without AC and was not comfortable we changed the room 2 time and still not good as I had little kids and it was very hot

2026-01-19 • via Nuitee
C
Chris • family_with_children • gb
9
2026-01-19 • via Nuitee
A
Ait khouyamoh • family_with_children • ch
8
2026-01-19 • via Nuitee
S
Sandra • family_with_children • fr
8
Hôtel propre et confortable
Pros:

La propreté le confort des chambres et le restaurant

Cons:

Le réceptionniste

2026-01-19 • via Nuitee
Y
Youssef • family_with_children • ch
8
Nice quite stay
Pros:

Fair distance from the malpensa airport for either taking the car or the shuttle, nice breakfast area and choices, free parking on the hotel property

Cons:

Some bed base slats were missing from the sofa bed

2026-01-19 • via Nuitee
O
Olena • family_with_children • xx
8
2026-01-19 • via Nuitee
P
Paul • couple • us
9
Cons:

The "resturant" should be expanded to offer more

2026-01-19 • via Nuitee
G
Gemma • family_with_children • gb
10
Fantastic family overnight.
Pros:

Staff, pool, restaurant and hotel was excellent.

Cons:

Bar prices were high, particularly when there isn’t a lot around the hotel to go to.

2026-01-19 • via Nuitee
C
Chaled • family_with_children • us
6
Good for being close to airport
Pros:

What we liked was the location the food was great. Everyone was friendly. The bed was comfortable.

Cons:

The bathroom didn’t seem clean. The floors didn’t seem clean, especially the shower. I could see soap scum, so it was pretty gross, and around the sink.

2026-01-19 • via Nuitee
R
rabea • family_with_children • fr
1
2026-01-19 • via Nuitee