Novotel Milano Malpensa Aeroporto

Hotels
•
Novotel
7.6 (3793 reviews)
Via Al Campo, 99 , Cardano al Campo , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Unsatisfactory room conditions

Categories

Cleanliness
6.18
Several mentions of the need for improved cleanliness, particularly regarding carpets and common areas.
Service
8.65
Overall positive sentiment towards service, with specific mentions of helpful staff during the stay.
Location
8.69
Closer proximity to Malpensa Airport and favorable sentiments about the location.
Room Quality
6.64
Mixed reviews; issues with the maintenance of some rooms but also mentions of comfort.
Amenities
8.17
Positive mentions regarding breakfast and other amenities such as parking and facilities.
Value for Money
7.13
No major complaints except for certain meals being pricey.
Food and Beverage
8.18
Generally positive feedback regarding breakfast and dining options.
Overall Experience
7.15
The average experience varied, with high points in service and amenities but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:29

Property Description

Luxurious Design and Comfortable Stay

Spacious Soundproofed Rooms: Enjoy a peaceful stay in our large soundproofed rooms, ensuring a restful night's sleep.

Convenient Amenities: Each room is equipped with modern conveniences such as a 26" LCD satellite TV, free WiFi, and an electric kettle for your comfort.

Delicious Dining Options: Indulge in international cuisine and local Milanese specialties at Novotelcafé, satisfying your cravings throughout the day.

Immerse yourself in comfort and convenience at Novotel Milano Malpensa Aeroporto. Book now for an unforgettable experience!

Important information:

Please note that the shuttle service comes at additional cost and it must be reserved in advanced. It is subject to availability.

A covered parking is available at a surcharge.

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Feb 19, 2026 until Sat, May 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 3793 reviews
Cleanliness: 6.18
Service: 8.65
Location: 8.69
Room Quality: 6.64
Amenities: 8.17
Value for Money: 7.13
Food and Beverage: 8.18
Overall Experience: 7.15
A
Anthony • extended_group • gb
8
2026-03-30 • via Nuitee
T
Tiziano • family_with_children • it
8
2026-03-29 • via Nuitee
S
Sarah • couple • be
7
2026-03-29 • via Nuitee
J
Johana • solo_traveller • fr
10
2026-03-26 • via Nuitee
C
Carlo • solo_traveller • be
8
2026-03-19 • via Nuitee
T
Tatiana • solo_traveller • ru
6
2026-03-16 • via Nuitee
N
Nadal • family_with_children • it
7
2026-03-14 • via Nuitee
H
Hesham • family_with_children • fi
9
2026-03-10 • via Nuitee
D
DANIEL • solo_traveller • gb
6
good location terrible breakfast
Pros:

terrible, everything that was meant to be hot was stone cold

Cons:

as above

2026-03-09 • via Nuitee
R
Roberta • solo_traveller • it
8
2026-03-09 • via Nuitee
S
Stefano • family_with_children • it
7
2026-03-08 • via Nuitee
I
Ivica • family_with_children • hr
8
2026-03-07 • via Nuitee
A
Amir • family_with_children • kw
10
2026-03-07 • via Nuitee
P
Pamela • couple • br
10
Muito boa, porém para que chega em horário comercial para usar o Tranfer do hotel
Pros:

Rede perfeita de hotel

Cons:

A localização embora esteja a somente 10 min do aeroporto, passa por uma rodovia e o Uber cobra uma fortuna para levar, e não tem outra alternativa pq o Tranfer do hotel tem horários limitados

2026-03-07 • via Nuitee
A
Amir • family_with_children • kw
10
2026-03-03 • via Nuitee
N
Nikola • couple • me
1
Not worth the money.
Pros:

Being close to the airport and free parking

Cons:

Baby cot was not ready even though it was reserved in advance. Once installed, it wasn’t clean for baby to sleep inside the cot.

Food in the restaurant wasn’t tasty.

2026-03-02 • via Nuitee
H
Hesham • family_with_children • fi
7
2026-03-01 • via Nuitee
M
Maria Cristina • solo_traveller • it
4
👎
Cons:

Veramente molto caro . Capisco che e’ comodo per l’aeroporto ma sinceramente il costo e’ elevatissimo . A quel prezzo devi avere servizi eccellenti che qui purtroppo non ho trovato . Il bar con pochissime cose da mangiare . Spero di non doverci tornare

2026-02-14 • via Nuitee
G
Gazzoli • family_with_children • gb
10
Very clean and comfortable hotel
Pros:

The reception desk were helpful especially Giovanni.

2026-02-13 • via Nuitee
L
Louise • family_with_children • au
7
Good if you can accept a poor shuttle bus service from the airport
Pros:

Lovely breakfast.

Cons:

Terrible airport shuttle service. This is problematic due to bad arrangements at the airport but the driver really didn’t care much for sorting out rude passengers who pushed in which resulted in excessive delays after a very long flight.

2026-02-13 • via Nuitee